Panda Express
Chinese · Sunland
About Panda Express
En Panda Express Sunland, te damos la bienvenida a un mundo de sabores orientales para disfrutar donde tú quieras. Ofrecemos una amplia variedad de platos chinos, desde nuestros clásicos arroces y noodles hasta deliciosas opciones de pollo y ternera, perfectos para llevar o disfrutar en casa. Con un...
En Panda Express Sunland, te damos la bienvenida a un mundo de sabores orientales para disfrutar donde tú quieras. Ofrecemos una amplia variedad de platos chinos, desde nuestros clásicos arroces y noodles hasta deliciosas opciones de pollo y ternera, perfectos para llevar o disfrutar en casa. Con un servicio rápido y amigable, estamos listos para satisfacer tus antojos con la mejor calidad y sabor.
What Customers Say About Panda Express
Customer experiences at this Domino's location are mixed. While some appreciate friendly employees and quick service, many report issues with incorrect orders, long wait times, rude staff, and poor pizza quality. Several reviewers suggest exploring other pizza options.
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Panda Express Sunland Reviews
My experience with this location was great. My pies came out fantastic! I'll definitely be back again.
My driver, Cuahutemoc from this store, made my bad day a lot better. Today was rough for me and my family. We ordered pizza so we didn't have to go out. When it arrived, I dropped my cheesy bread after he had handed it to me and made a total mess. I sighed and told him this was just the kind of day I've been having. My family ate the other food and what was left of the cheesy bread, and just as I was cleaning up I heard the doorbell. I went to the door and was surprised to see that he had come back with a replacement cheesy bread. I am so touched and grateful that he went out of his way to fix my problem. I would give him at least 10/5 stars if I could.
Yummy pizza, quick delivery times. Ordered pizza Wednesday around 3pm, got the pizza 30 mins later. The tracking app is great. There was one item that was missing but that was quickly fixed by Eva. Thank you Dominos!
love it!! the drivers are very efficient and orders have always been correct. even once the driver insisted he leave and returned back with the dipping sauces that were forgotten. who does that?? >>>>> these guys!!! <<<<<<
Friendly employees and clean places. The only issue is parking.
10 mins carry out thats what it's telling me on the app and no bs..12 mins and it's finished..extra 2 mins for checking to see the quality of the pizza make sure everything came out the way it's supposed to and then sliding it inside the box..keep up the good work domino team..the thing that's bad is the parking that's why I always try to find parking on the side street then walked back
The manager special large five topping carry out.....you can't go wrong. The people there are great but the one young lady stands out Above the Rest. Sadie Not my closest pizza place nor is it my closest Domino's thank you
Melissa is awesome. Not only did she have a great attitude, but she was by herself and making it look easy. I asked and her other associate was on break.
Every thing was wonderful. The pizza was hot. The wings were cooked to perfection. And the girl at the window had a wonderful friendly attitude. I went at 6 pm
Good they pick up the phone fast and ready to take your order, and the time frame they give you is very accurate.
I always use the app to place my orders, it's quick and easy to use. Haven't had any problems and it's great to get a free pizza with the rewards program.
Domino's makes one of the best keepers around. I remember back in the day if they were 30 minutes late used to get a free pizza. So glad to see that there is a Domino's in Arleta.
Friendly employees and clean places. The only issue is parking.
My experience with this location was great. My pies came out fantastic! I'll definitely be back again.
They’re good. Most of the time the pizzas are good, but always are low on sauce . They put more sauce towards the end instead of the whole pizza. It’s like I’m paying for bread and cheese with toppings I hate that I always pay for extra but it’s always the same. I like dominos but sometimes they need to do a little better This issue is with every pizza parlor tho I don’t blame them
So I’m giving 4 on the list. But it should be 5 stars. So today I ordered, and it came just horribly cut and misshapen cuts to BIG TIME, BUT ‼️‼️ I called back , calmly asked for manager. Had no problem getting to him. I told EDWIN the GM , what happened. He HEARD my complaints , he was kind calm and easy to fix my issue. He gave me a full free replacement . AND I added a different change to it, which he honored . And got an extra I wanted BUT I did pay for the last item I got. because I’m not a scummy person to take advantage ! Edwin, I know the food service can be harsh sometimes but THANK YOU 🙏 For giving me a great experience AND the new order I picked up today with you , WAS DELICIOUS AND SO PERFECT 👍 I’ll be asking when you’re in man so I can keep ordering lol No complaints sir, thank you.
So I’m giving 4 on the list. But it should be 5 stars. So today I ordered, and it came just horribly cut and misshapen cuts to BIG TIME, BUT ‼️‼️ I called back , calmly asked for manager. Had no problem getting to him. I told EDWIN the GM , what happened. He HEARD my complaints , he was kind calm and easy to fix my issue. He gave me a full free replacement . AND I added a different change to it, which he honored . And got an extra I wanted BUT I did pay for the last item I got. because I’m not a scummy person to take advantage ! Edwin, I know the food service can be harsh sometimes but THANK YOU 🙏 For giving me a great experience AND the new order I picked up today with you , WAS DELICIOUS AND SO PERFECT 👍 I’ll be asking when you’re in man so I can keep ordering lol No complaints sir, thank you.
They overcharge me and the pizzas don't have enough cheese not so good
There should be more people working. There was one girl taking all the orders. I felt bad for her. You could just see her rushing to get these orders out. That could explain why my order was incorrect when I picked up and instead of getting a deluxe medium pizza with pineapple, I only got pineapple on my pizza.
There should be more people working. There was one girl taking all the orders. I felt bad for her. You could just see her rushing to get these orders out. That could explain why my order was incorrect when I picked up and instead of getting a deluxe medium pizza with pineapple, I only got pineapple on my pizza.
6/10/21 Have to update my review: I just wanted to add that the recently 2 of my orders were wrong and when I called to let them know my orders were wrong I was told they were sorry and would issue me a credit so the next time I would have to call to claim my credit but when I called to use the credit I was told they didn't have any notes and weren't aware of the credit and wouldn't honor my credits. It got me pretty upset since I'm a loyal customer and a regular. Gonna start looking for something else since this has happened a couple times now. I should have had a 3 pizza credit. Have to update my review: I'm changing my 1 star rating to 4 since they started offering the $5.99 mix & match again. Below is why I had given them a 1 star. The service is good. My food is always right on point. My issue with this location now is the coupons. I would always get the $5.99 mix & match but when I was trying to order the location no longer offers the deal even though it shows it as a national coupon. I would always order 4 pizzas, 3 wings plus other things but now its gonna cost me like $100. Looks like we will have to say goodbye to Domino's..
6/10/21 Have to update my review: I just wanted to add that the recently 2 of my orders were wrong and when I called to let them know my orders were wrong I was told they were sorry and would issue me a credit so the next time I would have to call to claim my credit but when I called to use the credit I was told they didn't have any notes and weren't aware of the credit and wouldn't honor my credits. It got me pretty upset since I'm a loyal customer and a regular. Gonna start looking for something else since this has happened a couple times now. I should have had a 3 pizza credit. Have to update my review: I'm changing my 1 star rating to 4 since they started offering the $5.99 mix & match again. Below is why I had given them a 1 star. The service is good. My food is always right on point. My issue with this location now is the coupons. I would always get the $5.99 mix & match but when I was trying to order the location no longer offers the deal even though it shows it as a national coupon. I would always order 4 pizzas, 3 wings plus other things but now its gonna cost me like $100. Looks like we will have to say goodbye to Domino's..
No spinach or feta in my cheesy bread only mozzarella. Waited 19 minutes to get my food after they send me a message saying it was ready. If i pay for something I expect it to be correct. I always leave a cash tip so they share with cooks but NOT today!!! Have pictures to prove it.
Called and ordered for pick up and they said pizza and wings would be ready in 25-30 mins. I ran late and got there 40 mins after my call, and still no pizza ready! When I asked her for my order she said sorry sir your order is not here, we're making your pizza it'll be 20 mins. I wasn't the only one with that problem, this other lady had been waiting there too for the same story. That location should hire atleast high school grads.
Well every Tuesday i buy wings from a different restaurant, and pizza from My local domino’s. But i really HATE going to this location. Now the only reason I continue coming here is because it’s the only pizza my wife likes. I would prefer Pizza Hut. The parking is very limited and most spaces are taken by the delivery drivers. On top of that, they don’t park right and or park on the Handicap parking spot. Then when i walk in, it always takes more than 5 minutes to be helped. I would understand if all associates are busy. Instead the manager stays seated in the office and has an associate help me out after waiting 5 + minutes. In addition I would understand if she was doing paperwork or work related, but NOoo she os just relaxin in her seat.
I had been craving pizza in a while and they disappointed me so bad. My sause tasted like ketchup and my jalapeños tasted like they had been in tap water. Also they got my order wrong. I hate throwing away good or sending food back so I just shared it with my co workers
I ordered a pizza for delivery and 45 minutes later i decide to call only to find out they made a mistake and placed it for carryout. The employee never gave me an apology and acted as if this was my fault. On top of that she refused to let me speak with a manager and she refused to give her name or the managers name. Now i have to wait another 25-35 for delivery of a cold pizza. horrible customer service!!!
I just ordered two pizzas. Both were hawaian and sausage. I made the mistake of not checking them and when f Got home they were only sausage, called them and told them the issue and both the attendant and manager said i was lying. I just wanted my order done right but they assumed i wanted something for free well i dont, some of us just want to eat what we want not what they decide to serve you. If i would have ordered and if order was taken correctly it wood been normal service. The problem i find with these people is, their lack of problem solving. They are incompetent and the manager has the worse attitude seriously dominos you pick managers like these? Goodbye dominos
Terrible customer service ! Do NOT order from this location, the staff is extremely rude. Wait time is ridiculous. An employee buy the name of Jocelyn could have been nicer and not raised her voice at me when I asked for the wait time. Plus I got a cold pizza ..
I tried to un-selct every cheese included in the pacific veggie i ordered. I thought I was pretty thorough in how many cheeses i deselected but it seems there were and additional two i missed and when I called to explain this i was told there was nothing they cold do.
The employees employees were slow to help anyone and were non talk talking amongst themselves in the back about non work related things loudly to the point that the cashier was incapable of hearing the customers. Never going there again wasted over 20 minutes to pick up my order
Worst Dominos in the valley. Ordered through phone. Went to pick up after about 40 minutes. Paid and then was told 1 pizza was still in proccess. Went to liquor came back and was told that 1 pizza hadn't been made. Had to wait another 15 minutes.
Ordered two pizzas dessert and coke for mother and brother. They delivered to the wrong address and they would not take responsibility for it. Spoke with girl in charge and was rude and was add if I was talking to a robot. Take your business somewhere else.
I ordered two pizzas and an order of bread for carry out. They made me wait over 20 minutes and when I got back home, one of the pizzas was cold and they gave me chicken wings instead of bread. I called and asked for a refund for the bread but they said no, but offered a credit. I said no thanks because I never going back to that store.
Very bad service, really bad customer service, if you call by phone to ask about your order they practically hang up on you
😡The workers at this location certainly don't care about their job, they make me wait an hour for my order I call and they just tell me that out of nowhere my order got cancel, I spend the last of my money for this and now I don't have a cent to eat, this is the last time I go to dominos for sure. 😡
Three times in a row that I’ve ordered Online waited for about 45min -1 hour for the website to tell me that the pizza is boxed and ready to go and then I arrive 10 min after, for them to tell me it’s additional 30 min. Don’t know whether to be mad at the tracker or mad at the attitude given by the staff. Used to buy once a week from here you lost a customer with me 100%.
it said my order is ready i get there to pay and pick up guy said is in the oven i go back he said oh and he burly puts in the oven 3!items once i got it greasy pizza horrible experience with dominoes first time coming to location and last
Came for pizza at 10:39, I was told that they were closed, very cheeky staff, change them!!!
Came for pizza at 10:39, I was told that they were closed, very cheeky staff, change them!!!
it said my order is ready i get there to pay and pick up guy said is in the oven i go back he said oh and he burly puts in the oven 3!items once i got it greasy pizza horrible experience with dominoes first time coming to location and last
Melissa the "store manager" needs more training in customer service. Order took 35 min to get made and then another 38 for delivery. They put in their computer that they delivered at 2pm when in reality my order got delivered right now at 2:42. The food was wrong and they forgot my sauce and the food wasnt hot. I want my money back. They can come back for this order
I LOVE pizza from Domino's and have bought it from Arleta location for 10+ years it is sad to say that many times in over a year or so they are not organized enough to quality check because nothing is more annoying to feel hungry and expect your order be complete this time then frustrated over an order that was made wrong, given someone else's order or wings being to dry. We give this place many chances not only because we live near it, but because some employees are nice. Lately it has been a mess a big frustrating mess. I hope one day that place gets their act together so I can give a better rating.
The workers are rude and leave you there waiting for more than 20 minutes. One girl with glasses I believe is called Valerie from what I heard from another worker say, made eye contact with me while I stood there waiting to get my order. She was the only one close enough she clearly saw me and left me waiting. If this is the best customer service they have to offer then I'll take my money elsewhere. Clearly they don't care.
This place deserves negative stars. Took my order told me it will be 40 minutes. I called after an hour to see where my order is they said they canceled it because the place was to far for them. They have the worst customer service when I asked them why didn’t let me know the person on the phone said I didn’t take your order for me to let you know. When I asked why take the order they were very rude and said so we took the order but we don’t have to deliver. To the owner of this trash place you need to train your employees to know how to talk to customers because you need your customers to stay in business. I would not recommend anyone buying from this place. If they are that rude who knows what they do behind when they are making the pizzas.
Came 10 minutes after the scheduled date and the guy at the front made me wait another 5 minutes. While I was sitting, another worker told me what I needed and gave me my order. I left in a hurry after paying because I was frustrated and didn't check my items. Of course they forgot the parmesan bites; bought dips for no reason. Worst service I've experienced yet.
I ordered from a guy on the phone who was very rude and tried rushing me. I ordered 2 medium pizzas one full pepperoni the other pepperoni, olive, mushroom and jalapeno with 2 orders of wings and one 2 liter sprite. Upon my delivery arriving i only received the works pizza and 2 wing orders. My kids were not able to eat happily. Taking things off of the pizza. I have never posted on here but im so upset because while the very young delivery girl was so kind, the manager on the phone hung up on me and when i called to try and reorder a pizza the same boy than told me it was a 3 hour delivery wait and hung up on me. People wonder why they have the job they have.
If you're starving for food never order from this domino's.Placed an order at 11:30 p.m. 12:15 I called domino's wondering where my order was at. the tracker was not working They never got started. The guy that answered the phone had nothing but excuses on why my order was never completed he claimed because I was a new customer they had to verify my online order, THATS A LIE been ordering from this spot for over a year. After his 1st excuse then he went and claimed that he called me, I had no missed call,never received a text message it was an online order, they have all my information. they failed me and my family. 🤯😤
You're better off getting little cesars or a frozen pizza. Go to another domino's location. This domino's doesn't know how to make pizza
1st i ordered online. I put in the order I will pay in person. I went into the store to pay for my order and the cashier didn't want to give me a receipt for my payment she kept saying it was on the box. But I paid in person. I told her I wanted confirmation that my payment went through and she kept saying it was on the box. I told her again and she said so you want me to reprint? I said yes I want proof I paid. She looked upset and printed my receipt and then left. Wow! 😡😠
Not just once but multiple times I've had horrible experiences at this store. I always oder online every weekend. Multiple times they had left me waiting. Not even a call, or send a email to notify me that my order has been canceled. If they don't forget to deliver. They make you feel like you did. Lazy staff and very unprofessional store manager. Always delivery time it's a hour wait. What happened to if we don't deliver within 30 mins it's free.
Just had a bad experience with this place, ordered a delivery and the lady took the order as carry out, an hour after I called and the same lady answered and said that didn't know who had taken the order when I literally recognized her voice, she noticed that I was upset and just cause she wanted she sent it half an hour later so the pizza was delivered over one hour and half, pizza was very cold by the time it delivered. I don't understand why people like her work in those place, very bad service.
I had a very frustrating experience with this Domino’s location. The customer service over the phone was terrible. The person taking the order kept creating unnecessary problems instead of simply taking my order. It felt like they were unwilling to help and made the process much more complicated than it needed to be. What surprised me the most is that after this experience, I checked the reviews and noticed that many other customers are also unhappy with the poor service and have given this location very low ratings. Clearly, this isn’t an an isolated issue. Honestly, with so many complaints about the poor customer service, this location really needs to be looked into or inspected by management. Customer service should be a priority, but unfortunately that doesn’t seem to be the case here.
Worst of all the Domino’s I’ve ever bought from. The thin crust was burned. There was no beef on the steak pizza and their feta spinach was horrible. How can one branch make you buy regularly and go to a branch that’s open during thanksgiving and experience the worst tasting pizzas you’ve ever eaten. I would not take their pizza even if it’s free. Corporate needs to close this branch.
People need to get of there phones in the back and pay attention and have a better attitude tours customers...
I went there. i made my order in person, I ordered 3 different flavors of wings. Got home and got all 3 orders buffalo only.. I was so upset
Worst of all the Domino’s I’ve ever bought from. The thin crust was burned. There was no beef on the steak pizza and their feta spinach was horrible. How can one branch make you buy regularly and go to a branch that’s open during thanksgiving and experience the worst tasting pizzas you’ve ever eaten. I would not take their pizza even if it’s free. Corporate needs to close this branch.
People need to get of there phones in the back and pay attention and have a better attitude tours customers...
You're better off getting little cesars or a frozen pizza. Go to another domino's location. This domino's doesn't know how to make pizza
I went there. i made my order in person, I ordered 3 different flavors of wings. Got home and got all 3 orders buffalo only.. I was so upset
This place deserves negative stars. Took my order told me it will be 40 minutes. I called after an hour to see where my order is they said they canceled it because the place was to far for them. They have the worst customer service when I asked them why didn’t let me know the person on the phone said I didn’t take your order for me to let you know. When I asked why take the order they were very rude and said so we took the order but we don’t have to deliver. To the owner of this trash place you need to train your employees to know how to talk to customers because you need your customers to stay in business. I would not recommend anyone buying from this place. If they are that rude who knows what they do behind when they are making the pizzas.
I LOVE pizza from Domino's and have bought it from Arleta location for 10+ years it is sad to say that many times in over a year or so they are not organized enough to quality check because nothing is more annoying to feel hungry and expect your order be complete this time then frustrated over an order that was made wrong, given someone else's order or wings being to dry. We give this place many chances not only because we live near it, but because some employees are nice. Lately it has been a mess a big frustrating mess. I hope one day that place gets their act together so I can give a better rating.
If you're starving for food never order from this domino's.Placed an order at 11:30 p.m. 12:15 I called domino's wondering where my order was at. the tracker was not working They never got started. The guy that answered the phone had nothing but excuses on why my order was never completed he claimed because I was a new customer they had to verify my online order, THATS A LIE been ordering from this spot for over a year. After his 1st excuse then he went and claimed that he called me, I had no missed call,never received a text message it was an online order, they have all my information. they failed me and my family. 🤯😤
Melissa the "store manager" needs more training in customer service. Order took 35 min to get made and then another 38 for delivery. They put in their computer that they delivered at 2pm when in reality my order got delivered right now at 2:42. The food was wrong and they forgot my sauce and the food wasnt hot. I want my money back. They can come back for this order
No spinach or feta in my cheesy bread only mozzarella. Waited 19 minutes to get my food after they send me a message saying it was ready. If i pay for something I expect it to be correct. I always leave a cash tip so they share with cooks but NOT today!!! Have pictures to prove it.
Came 10 minutes after the scheduled date and the guy at the front made me wait another 5 minutes. While I was sitting, another worker told me what I needed and gave me my order. I left in a hurry after paying because I was frustrated and didn't check my items. Of course they forgot the parmesan bites; bought dips for no reason. Worst service I've experienced yet.
The workers are rude and leave you there waiting for more than 20 minutes. One girl with glasses I believe is called Valerie from what I heard from another worker say, made eye contact with me while I stood there waiting to get my order. She was the only one close enough she clearly saw me and left me waiting. If this is the best customer service they have to offer then I'll take my money elsewhere. Clearly they don't care.
1st i ordered online. I put in the order I will pay in person. I went into the store to pay for my order and the cashier didn't want to give me a receipt for my payment she kept saying it was on the box. But I paid in person. I told her I wanted confirmation that my payment went through and she kept saying it was on the box. I told her again and she said so you want me to reprint? I said yes I want proof I paid. She looked upset and printed my receipt and then left. Wow! 😡😠
I ordered from a guy on the phone who was very rude and tried rushing me. I ordered 2 medium pizzas one full pepperoni the other pepperoni, olive, mushroom and jalapeno with 2 orders of wings and one 2 liter sprite. Upon my delivery arriving i only received the works pizza and 2 wing orders. My kids were not able to eat happily. Taking things off of the pizza. I have never posted on here but im so upset because while the very young delivery girl was so kind, the manager on the phone hung up on me and when i called to try and reorder a pizza the same boy than told me it was a 3 hour delivery wait and hung up on me. People wonder why they have the job they have.
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13931 Van Nuys Blvd, Pacoima, CA 91331
Sunland, CA 91331
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