Kristin took care of us today & she was so lovely! We had some tasty appetizers and I had 2 delicious margaritas. Will definitely come back

Super happy with my dining experience. Have been to this location multiple times, and have never had one bad thing to say about it. Our server was amazing, and our food came out super quick. My favorite thing about BJs is of course the pizzokie and the drinks made behind the bar.

My family and I love this place! The service has been excellent every time. I haven’t had anything that I disliked. I really love their burgers and their pretzel with cheese. If you’re going for drinks they are STRONG! I had an American mule and it was super good. They also have super crispy flavorful French fries. Probably top 3 fries I’ve had.

Caroline was the BEST ever and she was so so kind! Such a sweet girl and definitely made our night on valentine’s day!

The bartender Chris is the most wonderful bartender. Fast food and awesome service even late at night! 10/10 will come back for him!!

This is my child’s favorite restaurant. He loves the pepperoni pizza and fries! We went at 2:30pm on a weekday so the place was pretty quiet which I loved. The food was fresh, hot, and flavorful. I had the pleasure of being served by Aaliyah who was very polite and customer service oriented 💕 Lunch prices were amazing!

I go every wensday to get wings for $5 for 5 wings and one time I got Caroline she is the best server ( dont worry all the staff are great just she stuck out to me) I always look forward to her servings me she attententive she personal and overall a great hire cant wait to come next wensday and ask for her section

Had a great experience at BJ’s thanks to Aaliyah! She was friendly, attentive, and made sure everything was perfect. Really appreciated her great service. She’s the best bartender.

Kristin was amazing. She has now became our normal server. She was funny, so kind and very fast with all of our needs. Thank you for making our night very memorable. You’re the best!!! Food was very fast and very tasty.

Food & drinks were great. Brent G service was terrible, in the middle of placing our order he decides to walk and take the next tables order. After 7 minutes of waiting for his return he places our order. He purposely took care of the table next to us over treating all of his tables the same. I would return again for the food and the atmosphere but NOT if my server would be Brent.

Kristin was amazing and made sure we had everything we needed! She was super nice and made us laugh the entire time! We come every other week and we will definitely be asking for her everytime!

Jambalaya was all right, but my waitress Sabrina did an excellent job of taking care me. I was very picky and she made sure to accommodate me with the food! Highly recommend especially if you get Sabrina :)

We LOVE this location. Bartenders, servers and manager Samad are always attentive, accommodating, and friendly. Food's delicious. I'm not a huge beer drinker, but I love the black velvet, a combo of BJ's cider and porter. If we come during happy hour or when the $13 special is running, it's definitely a great way to save money.

Love lots of items on menu. Eat there weekly during day in area by bar. Often have same waitress, Hope, and receive excellent service from her. Always gets us a fresh glass of tea without us having to ask - appreciate that! She’s also very sweet and personable.

Burgundy made our weekly pizookie night so much more enjoyable! Great attitude, fast service and menu recommendation got me out of my comfort zone. We will be looking for her when we come back!

I was pleasantly surprised with this restaurant. I had always passed it by when traveling on I-10 and my husband suggested we finally visit. The food is fantastic and the staff is very nice and professional. We will definitely be back!

The food was absolutely amazing. Top tier execution and service from Dominick Veal! He told us about the avocado egg rolls, recommended an amazing seafood compilation dish of jambalaya, and helped guide us through the delicious pizookie dessert menu! We signed up with the loyalty program and we WILL be back! Dominick was the most attentive, patient, well mannered server ever had hands down! 10/10 we recommend!!!

I came in for a pizookie & got an experience! I usually don’t care for bj’s but CAROLINE made my NIGHT! she’s the best. So if you decide to come on in ask for her! THANK YOU CAROLINE!

Good atmosphere every time we've been there . Very good service , I seem to tip more than 20% all the time cause they give such good service. I love their Root beer.

We love BJs!!! The Patron Margaritas are always great and Taylor was absolutely amazing, attentive, paid attention to detail and friendly. We will always come back!

Great selection of draft beers and atmosphere is top notch. Flatbread pizza is a good choice customer service is great all around Daniel and Chris are great behind the bar!!!

We took a random trip to BJs just to have a snack and drink. We had Sweet Caroline for our waitress and she absolutely amazing for us to be her last customers of the night. While we were there she had a large party across from us which we watched treat her unhuman and just complained just to be complaining but she never once carried the negative energy to us. We will go back randomly again just to have her serve us again.

I wanted to take time to leave a review for our server, Jennifer. I made a reservation for 8 people. I changed it to 12. I had over 30 people that showed up. I was flabbergasted. I had no idea that I would have that many people show up for this invitation. Jennifer was a true professional. She was patient, accommodating, and friendly. I had not one complaint from my group. The food was good, the service from Jennifer was excellent. Now, the host was starting to get a little rude, but we didn't allow him to spoil our dinner. We had a reservation for 4:30. The place wasn't crowded. There was no line when we arrived, but he just kept making comments that were unnecessary and quiet frankly a little rude. In the future I will reserve a space for this potential turnout, but Jennifer was a CHAMP. I just wanted to say THANK YOU, JENNIFER from the Houston TExodus Summit 2025 International Meetup Group. 😊

Hope was great ! Quick and friendly and made sure our drinks were always filled. We come here a lot and as always great service

I attended a meetup with a large group of women.(31). Jennifer was our server and she was spectacular. She took excellent care of us. She was patient and thorough and managed to take excellent care of all of us. I had a grilled chicken Cesar salad and it was tasty but the chicken was a bit too dry

Great service by Dominic Taylor. He recommended some delicious appetizers and drinks. His service made our visit more exciting as well as the food. Next time I will definitely ask for Mr. Dominic again.

Kristyn was amazing tonight! So friendly and funny. She added her cute spunky attitude and amazing hospitality to my friends and i’s table. Loved having her as my waitress and definitely tipped well! Super deserving.

Stopped off here to get something to eat with my son. I've always liked BJ's as they gave so much to choose from. If you have people that may not all want the same type of food, BJ offers different options to meet everyone's taste! Didn't have to wait to get a seat and the food was hot and fresh. Really enjoyed the bone in lemon pepper!

Our server Dominic V. was amazing. The food was delicious, and our server really made our experience a 10/10. Definitely recommend.

I had the great pleasure of dining at BJ’s and had a wonderful experience. The food & drinks were great (get the Spicy Mango Margarita… it does not disappoint), and to top it off, our servers Caroline and Micah were excellent and a breath of fresh air! Personable, attentive, and very friendly is the least I could say. They were so awesome, I had to tell the manager, Samad, who was also amazing! BJ’s of Katy… you got yourself a “Dream Team”! Thank you so much!!!!!

After a long flight from overseas, this was exactly what I needed. The food was so delicious- we ordered several appetizers and split a few entrees. The avocado rolls are to die for. Ask for the server Miles; he was always there to make sure our drinks were full, and he was so friendly to our table. The manager Cliff was also very attentive and awesome with our table.

+1

I come here often and the service is ALWAYS amazing. The food and the pizookies are to die for. Me and my friends come at least once every 2 weeks. Tonight specifically we had a server we would love to shout out. Caroline was amazing, attentive, super friendly, and super easy to talk to. We would love to have her serve us every time we are here if it was possible. If you want a good place to eat that has not only amazing food, but a good staff, here it is!

I really like the burgers at BJ's Restaurant & Brewhouse. Every time I go there, I end up ordering a burger because they’re always good and filling. The patties are juicy, cooked well, and have a lot of flavor. You can tell they’re made fresh, and they don’t taste dry or plain. I also like that there are different burger options to choose from. Whether I want something classic or something with more toppings, there’s always a good choice. The buns are soft but don’t fall apart, and the toppings always taste fresh. The fries on the side make the meal even better. Overall, BJ’s is one of my favorite spots for burgers. It’s my go-to when I’m really hungry and want something that tastes great and actually fills me up.

Our waitress Carolyn was absolutely phenomenal! She told us when she was busy that she needed a quick moment before she could help us. She had upbeat, magnetic energy! Very sweet and nice overall! Thank you so much!

Caroline was our server tonight, absolutely amazing! From the moment she greeted us to the time we left, she was super sweet, funny, and very attentive. She made sure to help with our questions, had nice conversations with us, and was such a genuine person! We will definitely be coming back here again just to have her as our server! Come here and ask for Caroline, she was the best server we’ve had in a restaurant! Thank you so much Caroline!

It was me and my partner's first time there and it didn't disappoint! We were served quickly and tended to often by our server Caroline, she was very nice and helpful and it made the experience very enjoyable! On top of that the food was all prepared well and we didn't have to wait long at all for it, we will definitely be coming back!

Amazing service. Very attentive. Satisfied my every need. Coming back just for her because she gave us EXTRA care and attention when she didn’t need to. Made me lick my plate clean. Peak of my night after a long day at work:) LOVE KRISTIN A and her coworker Caroline

We celebrated a birthday here and had a wonderful experience. Caroline was an excellent server—attentive, kind, and made the evening feel extra special without being overbearing. She handled everything smoothly and helped make our birthday meal truly memorable. We’ll definitely be back.

Lauren McElwain

I had such an amazing experience at the Katy location. The manager Rachel was so professional and made sure everything came out perfectly and right on time. A wonderful experience 10/10. Will definitely be back soon

Kendra Thomas

This was my first time at BJ’s. I’d always hear about it, but never been before until now. The hosts were welcoming upon arrival. Our server, Briana N was so sweet and accommodating with our needs. We got avocado egg rolls and couscous mac/cheese balls for appetizers which were surprisingly good. My friend had a classic burger and fries as she wanted something light, but enjoyed. I had an oven baked Atlantic salmon dinner, substituted rice with mashed potatoes and it was great! Thank you, Briana for making this a memorable experience.

Jessica Stallworth

Ashley J was the best waitress I’ve had here. She is soo sweet and nice. My mom and I had the $13.00 combo meals. She was very informative because we didn’t even know this was a deal here. Thanks for congratulations on my pregnancy and the good advice. Plus she is funny. Give my girl a raise. She deserves it

Faith Lopez

Me and my husband went to BJ's to celebrate my masters degree graduation on a Wednesday and our server, Carline M. was amazing! She was very personable and always checked on us to make sure we had everything we needed. I've been to many different restaurants over the years and I can honestly say that this is the best experience I've had with a server! Her smile brightened up our day and she treated us very well! I hope she continues to spread her energy and positivity to people wherever life takes her!!

Damian Hinojosa

The waitstaff was amazing, she was really good and explained the menu and gave her recommendations when asked what was good and not. She kept the cups full and made sure we had what we needed. The food came out at a decent amount of time and that was appreciated. The food tasted great the portions were healthy and my 7yr old son was happy. Great atmosphere with plenty of tvs to watch sports and what not. Great for family or friends to go and enjoy an evening.

+1

Scott Hughes

My family and I finished our day of family time together here at BJ’s Restaurant and Brewhouse after deciding on burgers for dinner. I asked our waiter, Myles, how the burgers were and he suggested the Smokehouse burger and Bacon-Guacamole Delixe burgers as customer favorites. My son and daughter chose the Smokehouse while the Bacon- Guacamole Deluxe sounded particularly appetizing to me. My wife chose the Kickin’ Chicken burger. Everyone enjoyed their choices so much not one to go box was asked for. Amazing feat of my family, truly! I really appreciated the great service and wonderful suggestions Myles offered. Additionally, I wanted a beer but with so many offerings BJ’s has to offer it was difficult to make a decision because I wanted something different, you know? Luckily, my man, Myles, suggested a couple of beers to taste test and after doing so , I gotta tell ya, I went with the seasonal Pumpkin Ale. Yes, skeptical all the way until the ale poured over my pallet the, I was no longer a skeptic. And, it paired well with my meal. This place has a wonderful atmosphere, menu and a family friendly atmosphere. If you haven’t enjoyed BJ’s yet give them a try. I’m glad my family and I did and I know we will be back soon.

Alibi Massimov

BJ’s Restaurant & Brewhouse is one of my go-to spots for great food and even better beer. The menu has something for everyone, and everything I’ve tried has been consistently fresh and flavorful…..Their craft beers are excellent — my favorite is always perfectly chilled and full of flavor. The service is attentive, and the atmosphere is comfortable and welcoming. Highly recommend BJ’s for anyone looking for a great dining and brewery experience ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Michele Mattos

I love BJs great food, nice please. I don't drink beer but my husband says it's really good.

Gabriela Iturralde Cedeño

Today we went to BJ’s and ordered a strawberry shortcake Pizookie. Our server, Myles, had excellent customer service — always smiling, always kind. The Pizookie was delicious. It’s awesome when you go out for dessert and end up having an incredible experience.

Brynne Lee

BJ's Brewhouse: Where Pizza, protein bowls, and mocktails shine! As a (choice) non-dairy, gluten-free diner, I’m used to scanning menus with a wary eye—but at BJ’s, I hit the can always find something. Their mocktail lineup is super, making me feel just as fancy as any cocktail-sipping patron. The salmon protein bowl? Perfection. Warm, hearty, and delicious—so good I couldn’t even finish it. Shoutout to Chloe for her stellar service, handling two teens, two tweens, and our enthusiastic table like a pro. It was a great outing, filled with happy vibes and full bellies. BJ’s, you’re officially on my favorites list! We kicked things off with an appetizer spree: mozzarella sticks, avocado egg rolls, and chips with queso. I get is a basic order but, all hits, no misses. And then came dessert—brace yourselves—the gluten-free Pizookie. it’s like a cozy hug in dessert form. If you come on the weekend, pleas order the pork chop. Seriously delish

PMTasha B.

Great location! Food is always good! I enjoy our date nights here! Booth seats, bar seating, table seating! Many TV screens around restaurant. Plenty parking and super easy on and off access from I10! Our server, Jeff M, was very nice and attentive! He made our evening dinner date very special with his nice and professional demeanor! 👍💯😁

Sherita Hill

MARRISSA was my waitress tonight. She was absolutely Amazing. Her personality is phenomenally she’s knows how to work the table. I had the 3 course meal the salad came out on time and the prime rib dinner came out amazing. And I got the which chocolate macadamia pizookie Delicious as well. will be coming back and asking for her again!

Very nice place to eat. I didn’t really like the Louisiana Jambalaya, it had so many spices. But that might just be my taste. My wife’s steak was really good. Only one issue we had when coming to the restaurant, and that was getting seated. The gentleman in the front with the colored hair forgot to write our name on the waiting list -ON MOTHERS DAY! So it took a while to get seated. My wife had to get up and ask if they forgot about us because people kept walking in and getting seated.

New to the area and have been here three times now, usually go during the week for dinner and service has been great. Clean place and attentive staff. Food has been delicious and great place to watch any games!

I always order the avocado rolls; they never disappoint. The nachos were good, but not great. I've definitely had better nachos at many other places. The quinoa Mac and cheese was almost flavorless... I can confidently say I make better Mac & cheese at home. (I'm the person that brings the Mac on Thanksgiving by request) 😎 js. Either way, this is a kool spot, it's big, it's roomy, the staff is friendly and attentive. I'll keep coming back for the avocado rolls, pizza, and pazookies 👍

We came in for the weekend prime rib special, mainly because we had a good experience at the other BJs near Friendswood. On a whim I decided to go for the ribeye. First the good things: the salad and soup as sides are generous portions. Also, the searing on the steak was well done. However, it was overall nicer to look at than to eat it. Medium rare was rare, and that for a very stringy steak. The choice of sides also means that the steak comes all by itself on a big plate. 1-2 leaves of salad for the eye or some sauces would’ve been nice. Adding sauces was not possible, as by that time our waiter had disappeared. Another thing: I get that the laminated menus are convenient, but omfg they’re so gross and felt oily and sticky to the touch. That alone does not make me want to come back.

We love BJ's half off pizza's on Mondays. We normally go to the Willowbrook location, but tried this one in Katy instead. Our pizzas were very good and our service was great. They even offered drinks at Happy Hour prices, the Willowbrook location doesn't, so that's as plus. We were surprised how few people were in at the Katy location. So we'll come back just to be less crowded which helps with better service.

Nice waitstaff & really updated interior. The Alfredo was on the salter side. The pazooki was phenomenal! We also tried the avocado egg-rolls and 50/50 split I loved them my gf did not. Overall good place for a weeknight dinner.

Will say food was good and area was great. The only issue was appetizers and main dishes cam same time. This basically led us to finish us our main and basically not even hardly touch the appetizers. Still, nice place to try out. Maybe an 8-8.5/10.

Bryan C

I have a few local restaurants that I tend to frequent more than others. Often, the deciding factor for me is the beer selection, and that is one of the things that keeps me coming back to BJ’s Restaurant & Brewhouse in Katy. BJ’s Restaurant & Brewhouse is a chain of restaurants that offer their own beer on tap as well as a large selection of other beers. Their own beer, which is brewed elsewhere and shipped to the individual restaurants, is quite good and there is a wide variety of styles, which is a plus. They have a full bar, too, so if beer isn’t your thing, you need not worry- they can mix up any drink you desire. With the food, BJ’s Restaurant & Brewhouse in Katy has an extensive, multi- page menu, which means there is a lot to choose from, which can get frustrating. I tend to go for one of the sandwiches, with the burgers rating highest on my list. The burgers are tasty and made the way I like them. They also pair very nicely with the beer, which is another reason to enjoy them. The atmosphere at BJ’s Restaurant & Brewhouse in Katy is influenced by the large, open bar area and the abundance of television screens, usually tuned to sports. The place isn’t saturated with television screens, and I appreciate that. It means you can watch sports if you like, but you can also look in a different direction and not be distracted by the televisions. Oh, and the inside of this BJ’s location is large, and that means there is almost always an available seat. BJ’s Restaurant & Brewhouse in Katy is the closest member of this chain, to my house. The atmosphere, beer, food, attentive service, and ability to get seated quickly are reasons to continue coming back, year after year.

+1

Service was okay. Drinks are usually good. Had a jalapeño margarita 7/10. Wings were 5/10. Calamari was delicious 9/10

+2

First friend order slow roast tri-tips, well-done didn’t look burned and still juicy. Another friend order 6” Great White pizza deep dish, is comparable to Domino’s pizza. Mine is bistro burger, didn’t see spinach or pickled red onions maybe they got burned. Next time ask them to be fresh on the burger. Customer capacity: 70%. Serve time: 45+ mins.

Typical BJ's. Friendly service. I had their bacon guacamole burger with a veggie patty and no bun. It came with friea. Burger was ok, but I would have liked the fries a little crispier.

SAT night dine in. 10pm (open til 1am) Receptionist NOT HAPPY.she looked for a table on her chart, then turned around to get menus -I said "do we follow you" she looked up and just knodded her head. Waiter had a better attitude helpful and promt. Food was 5/10 .so definitely overpriced and underseasoned. I ordered shrimp scami pasta AND added chicken . Still wak . My huband ordered steak tri-tip . Said it tasted like it was cooked brisket style.7/10 Margarita flight was rocks only and tasted weak . $13. The food quality was like chilis with pappaduax pricing. I shoulda went to chilis and enjoyed my meal for fraction of the price. I wouldnt go back .

I’ve been there several times and loved it. Usually get their lunch meal deal . Today went with a friend and ordered meal deal with smash burger. It said 2 hamburger patties which the 2 together were not as thick as one regular hamburger and if held up both looked like lace could see through them! And very greasy and not even warm plus cold fries! This as at 11:30 and not many people there yet! It was like food fixed 30 min before and left sitting! I was very disappointed. Not the food I was used to getting there. Won’t be back!

Food was great but I feel like the service could have been better. We were sharing a pizza and I think the server wasn't as attentive to us just because we were spending less compared to other tables even though our bill came out to be almost $ 50. I hope this is untrue as service should be the same for all and should not be based on ticket size.

Our server, Chloe, made our evening. It was her first night, and she was kind and attentive. I’d go back just for a server like that. Some highs and some lows. Lows were my wife’s herb chicken dish was absolutely awful. Never had anything like this, but the chicken was like chewing on pure cartilage. Another low was the floors were super dirty/greasy, so you kinda glide through the restaurant. Highs were the the beer was delicious, and so was all the other food. They also comped us on the weird chicken without any pushback, so I appreciated them making it right. Overall, for what we paid, I expect more. My experiences with BJs in the past were all great, so this came as a bit of a surprise. Back when craft beer wasn’t as easy to find as it is now, The Willowbrook location was amazing.

+6

I am writing to convey my profound disappointment regarding a recent dining experience at your Katy, Texas location. BJ's has long been a cherished establishment for me and my family, holding significant personal value since my relocation to the USA, particularly from my time in Baton Rouge, Louisiana. Indeed, it even served as the memorable venue for my first date with my now-wife. It was with great anticipation that my family and I chose to celebrate Valentine's Day at your Katy restaurant. Unfortunately, the evening unfolded into a considerably subpar experience, primarily due to issues with the food and beverage quality. Specifically, the Strawberry Mojito we ordered was far from satisfactory, lacking the expected freshness and balance of flavors. The Grilled Chicken Alfredo was notably underwhelming, failing to meet the standard of taste and preparation we have come to expect. Most concerning, however, was the Tripit & Shrimp Scampi, which presented an off-putting taste and texture that raised serious concerns about its freshness and rendered it largely inedible. While the burger and the Brewhouse Bites Sampler were passable, they were insufficient to elevate the overall quality of the meal. I must, however, commend our server for their outstanding professionalism and attentive service throughout our visit. Their excellent demeanor was a solitary highlight in an otherwise deeply disappointing culinary experience. To have such a significant and cherished occasion marred by these issues was particularly disheartening. I sincerely hope that this feedback can contribute to an evaluation of kitchen standards and ensure that future patrons do not encounter similar disappointments.

The food at BJ’s is consistently good, but my experience with the service at this Katy location has been disappointing, which is why I must rate it a two. It’s clear that either the staff isn’t reading or actively listening when taking orders, and this pattern of neglect is disheartening. This is the second time I’ve encountered issues ranging from missing items to incorrect preparation, as well as subpar quality and taste. For example, I had to remind the takeout counter staff that nachos come with guacamole and salsa, only to be met with resistance. Furthermore, when I spoke to the manager about the poor quality of the mac and cheese balls, which tasted like they were made with old batter, it felt like my concerns fell on deaf ears. In contrast, the Sugarland location has never given me this level of trouble, and as a frequent customer who eats at BJ’s four times a week, I expect consistent service regardless of location. It’s disappointing that Katy is failing to meet these standards. Maybe it’s time to switch locations because clearly, this one needs to get it together if it wants to keep loyal customers.

Stellar food, but the service was so bad it was all my party could talk about. When it was time for our server to bring food to the table, he literally tossed the plate and our to go bag on it, and then when giving us the receipt he threw it on the table without even looking at us. As someone who works customer service I’d understand if it was super busy, but the place was empty.

Food was, ehhh .. the steak I ordered was the rib eye classic for 32$, and I asked for medium well and came back burnt crisp. Drinks were okay 3/5 stars says top shelf, but don't really feel it more juice than liquor. Service wasn't there can use some training or more work, and it wasn't as busy . Atmosphere 5 stars the bar looks amazing the lighting is great as well . My favorite was the dessert "Pizookie" was so fire 🔥 definitely 5 stars .

I came for the prime rib special. The restaurant was out. So I settled for the 14 oz ribeye steak (medium well), asparagus, and fries. The meal comes with a choice of soup or salad. I elected the salad with balsamic vinaigrette on the side. To say I was disappointed is an understatement. I usually get steaks at steakhouses. I remember now why. The steak was closer to well done. The asparagus was under cooked. And no one comes for fries. The lemon drop tasted like sugar instead of lemon flavor. Overall, a misfire. Try better. I will somewhere else.

+2

I got the pizza for their Monday special only to find out they changed the recipe. I would put it on par with Target's pizza hut personal pan pizza. The crust is very similar. There was virtually no sauce, and they decided to do away with the julienne pepperoni. Quantity over quality. This sort of thing destroys restaurants... and please stop calling it deep dish pizza. It's pan style pizza. I can't believe the recipe was changed. I won't order it ever again if I ever go to BJs another time.

I came here around 8:30 last night with a couple of my friends, and honestly, the experience was disappointing. To start off, the hostess was rude and had zero personality, not exactly a welcoming first impression. Our server was also nowhere to be found for most of the time. As someone who works in the service industry myself, I know how things should run, and this was far from it. If I’m paying for a service, I expect it to be at least decent. You guys need to do better.

Kevin Hataway

This visit started off bad from the start. Hostess seemed dazed and confused when we requested a booth. Then the tables were all sticky when we got to them. We checked other tables which all were sticky.Server was confused that someone else didn’t bring out the salads prior to the entree. Then the entrees….. for $25 the smoked tri tip was just a piece of meat smothered in bbq sauce. Not sure where the smoked part came from, cause it was not that. Defiantly not worth $25. The restaurant was not busy, yet everything took a long time to happen. Overall terrible!

Em Y

As someone who got caught up in the BJ’s trend on social media, I was so excited to visit since I didn’t have one near home. I came on $5 pizookie day and had high hopes that were quickly shattered. Upon opening my pizookie back at my hotel, it was black and burnt. I called and spoke to management, who “couldn’t do a refund but could provide me a free pizookie coupon for the next time I visit,” which wasn’t much help as the closest location was states away. I waited several weeks and the coupon never came anyways.

M Randle (m)

We got seated pretty quickly, however after that service went downhill. After being seated it took 20 minutes to get asked what we wanted to drink, because our waiter hadn’t even come yet.I was surprised because it didn’t seem very busy. When we finally got our food I was a bit relieved, but it was short lived. It was unbelievably hard to cut through the chicken and chewy. I couldn’t bring myself to even finish it unfortunately. I had to wait nearly 30 minutes to tell our waiter. The guy was nice and training someone, but it was very frustrating.He asked if I wanted it remade, but it was already almost midnight.My pizookie was the only decent thing, although I did ask for my ice cream on the side and they didn’t do that. Overall I give this experience 2 stars.

Hugo

The food is horrid but the service is decent. We had the ribeye steak, it was decently cooked to medium-rare, but it lacked flavor, like not even salt & pepper. The pizza is a straight lie, we ordered a deep dish but there was nothing deep dish about it. It really was a regular size pizza. The worst part was the lack of flavor, the pizza sauce was really bland and the dough had no seasoning. It really tasted like a frozen pizza from the store. I suggested you try any of the other nearby restaurants for a good meal, because this is not it.

+13

I came with my friends and from the moment we were seated,about 30 minutes passed before we had a server attend us,despite it being a Tuesday and it not being packed at all. Then we ordered some lemonade and it was THE WORST lemonade i’ve tasted,it tasted very old & like beer,i’ve made lemonade with old lemons and it didn’t even taste as awful as this did. Server that brought our foud was kind,our assigned server on the other hand was inattentive,barely checked up on us and we had to get her attention to attend us,had an attitude when she did.

The only good thing about this experience was the entrees and honestly not even that. Service was abrupt and absent. I’ve left before because I waited to long for my table to be greeted, and shouldn’t have given it a second chance.

I ordered brewhouse trio the sliders and mozzarella sticks were warm we waited ,40 minutes for the food to come out but the wings were gummy and not cooked all the way in the inside absolutely trash and the service was horrible..I don't understand when you spend your hard earned money to have a night out and a restaurant can give you decent food it's a problem and very disappointing.

This was my first time ever trying BJs and will not go to them again. I ordered a burger and fries, the patty was way overcooked, asked for med rare, also the bun was like a sopping wet sponge. The fries were super cold and honestly was like eating cardboard. Also the prices at this place are outrageous considering the slop they feed you.

went there, nice vibe, server was awesome. the ribs tasted like hot dog (like a frank, a Weiner, it was bad). not my cup of tea

We came for dinner for the first time last night and were told it was a 20 min wait (no biggie we waited) I got up and asked the check in girl how much time was left and she said “you only waited 9 minutes out of the 15-20 min wait” LMAOOOOO that was super passive aggressive of her when I was simply just asking because we lost track of time. We just decided to leave because I can’t imagine how the server’s attitude were if this is who is checking people in. First and last time we will ever come.

I keep having bad experiences with BJ's restaurants but yet I keep giving them a chance. This is probably the final straw. The Sugar Land location is the absolute worst restaurant I have been too. This Katy location isn't as bad but not much better. I was greeted by a hostess which was a good start but ignored by several servers. I waited for 10+ minutes and not 1 server came to my table. I moved myself to the bar and ordered my drinks and food there. It was a slow night but the food was barely warm and took over 30 minutes. I'd give this zero stars but the bartender was cordial. I'm done with BJ's. Even the world famous pizookie can't save you.

We use to be regular customers. After out experience last evening, we have vowed to come back! Hair in cloth silverware My son and i sat down to share mozzarella sticks ordered 3 pizza to go ! By the time i got home to eat our food I suspected some one had taken a bite out of out our pie 🥧 during the process of constructing it ! And some one poured ranch dressing all over wings , that we did not order . consulate with management (Amanda) augured the entire time no result . It’s probably best we should not return.( N o chance of a refund or a logical explanation)

If I could give this place zero stars I would. I walked in on today with my kids. I thought as a veteran I would like to go here but regret making that decision m. We were seated upon walking in but sat for over 30 mins and no one greeting us. I went and spoke with the hostess after waiting for about 20 mins and was told someone would assist us but no one ever did. The icing on the cake was waiting for another 10 mins and seeing another customer walk in get seated and greeted right away. At that point I decided to leave and will not be returning.

Terrible experience! Steak was ordered as medium well but was EXTRA well done - basically burnt and inedible! Burger was supposed to be well done but was still pink. Second side of fries was also missing. Total spend on this order yesterday was $80+ for rubbish. Absolutely would not recommend.

I like going to BJ’s for the affordable prices, good food and variety of options. Unfortunately, my car was broken into while dining. The service of the staff were very helpful, but my laptop bag was stolen. Be Cautious and don’t leave any personal items in your car.

Cna

I visited this BJ’s location tonight for the first time in almost two years, and unfortunately the experience was very disappointing. For a Saturday night during this time of year, the restaurant was surprisingly empty, which already felt like a red flag. The biggest issue, however, was the food. We ordered the Italian Chicken Parmigiana Pasta, Chicken Alfredo, a Chicken Sandwich, and Chicken Tenders—and every single dish was bad. The food lacked flavor, freshness, and overall quality. On a scale of 1 to 10, I’d honestly rate the meals around a 3 or 4 at best. This wasn’t just one item being off; it was consistent across all orders. What made this experience even more frustrating was the price. I spent a lot of money expecting decent quality, but what we received was nowhere near worth the cost. You can easily get the same type of food with much better quality at places like Cheddar’s or Chili’s for less money. BJ’s prices are simply too high for the level of food being served. Overall, this visit was a major letdown and not what I expected from BJ’s. Between the poor food quality and the high prices, I don’t see a reason to return anytime soon. I really hope management takes a serious look at what’s going on here, because this experience does not reflect good value or quality.

Gaspar Cruz

I come and have an early dinner and my server asked me to pay the bill before we even get our food! not one person approached us in an empty restaurant. we got here at 4:15 pm it was empty

valentin perales

I ordered the fish and chips and it had to be some of the worst food I ever had. The portion was crazy small tasted like crap the fish was very leather like way over priced. It would of been a much better meal if I bought cheap frozen fish and cooked them in a microwave. I'm not even saying like gorden fish filets. I'm saying like something from the bottom of a freezer from a shitty back road in New Jersey gas station. I will not be eating here ever again. Also all their sodas were flat. This place is joke. But I will say the server was nice but the hostess seemed very confused and high the restaurant was almost empty and she couldn't find us a booth. But everyone that came in after us got a booth very strange. Feel like I got cheated and robbed .