Delicioso, la muchacha super atenta, respetuosa y muy bien servido, todo muy limpio lo sugiero 100%

Super servicio

Excelente experiencia no me canso de ir

Buena atención 👏

Muy buen servicio y ahora a comer

Rico

Quick lunch pick up my daughter was very impressed on how clean and bright the store looked in her words this was the best subway she had been to. The food was great

Great service and food.

Joshua has great customer service skills and is always polite and he always makes my sub with love.i appreciate the way he welcome us to subways keep up the good work

Awesome!

The service depends on the person attending. Thank you for the great service to the guy that was closing the store alone...this was about 2 months ago.

The best in the area. Super clean and great service

I go in Saturday mornings and the lady is always kind and professional. Changes her gloves frequently, which matters to me.

Joshua is very nice great person and has the best subs down here in miami fl thanks for the great service.

so good! great service!!

Always find all. Nice girls serving

One of my favorite places to eat

Always fresh and clean establishment

Food is always fantastic 😋

Great customer service

Excellent customer service

Customer service friendly

Best meatballs sandwich

the best food i ever ate and would come everyday if i can and great service 😀😀😀

Talk about spotless. Customer service was ok. But never seen a subway this spotless

Really good food always order the meatball marina, made with perfection and very good service.

The workers are nice and funny the prices are good and the food tastes amazing

very good service, good food best sub way

I like this place very much I get the same thing everyday every time after school I walk here to subway

Amazing food and service very nice and clean

The service and food is great

The best lunch ever

Carmen Tamayo

Delicioso, la muchacha super atenta, respetuosa y muy bien servido, todo muy limpio lo sugiero 100%

Good service!!

I liked how empty it was today. The employees got everything I wanted done. Which was great, no dr pepper tho. But orange soda was a good substitute

Live near by i usually visit once a week and it’s always fresh. However, don’t go during lunch hours u won’t be able to order or pay or eat.

One of the cleanest subways around this area. Staff is very fast nice and efficient.

It’s like any other subway. Sandwiches, drinks, chips, cookies. Employees are nice and know what they’re doing. Hungry, but don’t want to eat unhealthy? Come here!

Service sucks! Girls always seem to have attitude, not very friendly. Great lunch spot for grab and go though....

Every time i come to this store on weekends, there's no Cheddar Cheese, 90% of the time. Always by the weekend they're out of stock on the Cheddar Cheese 😡 do better Subway

I love the idea of eating healthy. I'm fine with the prices in some case, however, I hate the fact that the server actually counts the amount of meat, cheese, and Items they put on the Sandwich. They serve so little, that it looks like your eating more bread than anything else, the lack of actual ingredients make the whole experience fall short. A $10 sandwich should be filling, and not feel like your mostly eating bread.

La razon de mi evaluacion esta referida a que en este lugar han puesto un mueble de servicio que no permite ver al cliente la cantidad de embutidos que se pone en la preparacion. Puedo decir, como cliente habitual de esta cadena, que nunca he visto poner tan poco jamon, pavo, y roastbeef en un sandwich!!!!

Vegetales marchitos y congelados. BLT con 5 ruedas de salami y chorizo en vez de 6 y pago solo cash no se porque motivo.

Personally I think they should at least have one person who speaks English . Not partially English because they misinterpret what we say.

The customer service for lunch times is terrible

I went to this location and they cut the tuna size portion substantially. The tuna scoop was the smallest I have ever seen in a subway location. When I asked the lady serving, she told me the owner changed it recently because the old one was too big and they were giving more. Are you kidding me?, basically if you order a tuna sub at this location you almost get no tuna. Avoid this location. I will skip it from now, also I will order the same sub in a different location next week to compare and if I get the right portion I might complain with corporate as they are basically stealing from ppl.

It's not the first, second or fifth time I order here and everything is wrong with my sandwich. I don't like to be THAT GUY, but how many times will my orders be wrong until things get straightened out? Never toasted, never use the chicken I ask, never throw in the stuff I ask. You guys see a pre-built and do it as the menu states, not at all how the customer asks. And by the looks of these reviews, I'm not the only one. The team tends to be rude, careless and plainly don't care about a thing. I know it's not the most glorious job, but you gotta do it, man.

Anamary Pérez

La razon de mi evaluacion esta referida a que en este lugar han puesto un mueble de servicio que no permite ver al cliente la cantidad de embutidos que se pone en la preparacion. Puedo decir, como cliente habitual de esta cadena, que nunca he visto poner tan poco jamon, pavo, y roastbeef en un sandwich!!!!

Jose Gonzalez

Vegetales marchitos y congelados. BLT con 5 ruedas de salami y chorizo en vez de 6 y pago solo cash no se porque motivo.

Poor customer service!

El día miércoles 26 de noviembre de 2025, a las 4:00pm hice un pedido por Uber eats de este lugar de dos panes con tuna, y me llegó un pan sin tuna y otro con tuna, llamé para hacer una queja y la muchacha que me atendió me dijo que la manager ya se había ido y que le habían cambiado la cuchara de servir,y que si quería podía poner un mal review, y que tenía que ir a ese lugar para quejarme cuando hubiera alguien, muy mal educada, jamás volveré a pedir nada de este lugar, tengo fotos y pasaré por ahí en algún momento a quejarme, es una falta de respeto, deberían mejorar en el servicio, la foto que venden en la aplicación no se parece en nada a lo que recibí, es una falta de respeto lo que están haciendo, espero que el manager o el jefe vea este comentario, a ver si al menos toman alguna medida

En mis ultimas dos ordenes de sandwich de tuna apenas si han puesto tuna, con poca lechuga, poco tomate y cebolla, horrible el servicio, no lo recomiendo

Compramos dos combos y nos cobró la señora todo por separado 🙃🙃

Used to be really good until the good servers left now they have some people who can't even make a sandwich. Today I just went to order and the guy didn't even get the right cheese and I couldn't sit at a table cause all of the chairs were up and the lady was moving chairs and cleaning when it wasn't even closing time.

Hire people who speak English please...lady didn't understand one word I said and then the other one came to help and she barely spoke English and food wasn't worth the prices....go to publix for a sub at least you get your money's worth.

I ordered ubereats and it has been the thinnest, poorest subway Ive ever had

They had such a bad attitude when we were ordering and they at first did not want to put things that we wanted

The owner of this franchise has gotten extremely cheap. I ordered an cold cut sandwich and they only put 3 pieces of each meat on the whole sandwich. When they put the veggies on the sandwhich they barley put anything on. I asked if I could get more and they told me it would be an extra charge to get more lettuce and tomato on my sandwich.

This was one of the first time I ever experienced bad customer service and as a paying customer I shouldn't have to experience that because I spend good money with them. It’s shame that they have staff that don’t speak English neither .

Worst customer service ever!!!One of the employees working there kept talking and talking to one of his other employees not helping the customers then a jacket my boyfriend had around his mouth he told My boyfriend he didn’t have it on right and to tie it in the back when he wasn’t even wearing a mask himself when he is the employee at the store...how unprofessional and unsafe !!

This is the only subway I go that every time I come they say they ran out of veggie patty!

Worst customer service ever. Find another subway please around the area. DO NOT go to this one

This place is never open at 9am it’s been 3 times I come by to get breakfast and they are still close

Slowest incompetent young staff unwilling to work or take any effort in making sandwiches

Not very friendly and doesn't seem to care.

Don’t go to this location. The thinnest Tuna Sub ever. Had barely any tuna. See pic. This is how you lose business. Last time I ordered turkey only one slice was in there.

Today I had a bad experience at this Subway. I ate inside the restaurant, and after finishing my meal I asked to use the bathroom. The blonde girl at the cash register told me I couldn’t because it was just clean and close the bathroom after cleaning first time in my live earlier that. That was not true — I had been in the restaurant for about 20 minutes, and no one had cleaned the bathroom during that time. There were only three people inside, so it wasn’t busy at all. It felt disrespectful to be refused access to the bathroom after being a paying customer. Very disappointing service.

if i could give 0 stars i would i ordered a tuna sub on the app and they gave a a sub without tuna.

The subway was closed WAYY too early, it claims closed at 11 on the door, I arrived at 10:20 and the doors were locked. When i went to open the door the worker just looked at me and completely ignored me…

I had to leave mid order because none of the 2 workers spoke English! I understand that I live in Miami, however there’s still people here that speak English! I understand language barriers but common sense would be to have at least 1 employee on the clock that can communicate with English speaking customers! This is a bad business practice and it needs to be addressed! I will definitely be reaching out to corporate because this is not a good look for the brand. Subway in Silver Palms shopping center, DO BETTER! 🙄

Make sure before you scan your card they charge you the right amount . They like to charge you extra without you knowing . The lady literally asked me tip or no tip and I told her no tip and so I tapped my card on the pad . On the receipt it says that I put tip where I just scanned my card . She stated that since I didn’t click no it “automatically” took the tip . Clearly I told her no and if she was to properly speak English she would’ve saw that in the system . Please have people who knows English there . This is ridiculous!

I ordered 4 breakfast subs for delivery through their app and all arrived without egg. When I called restaurant I got the worst treatment you can imagine. One person blaming another but nobody took ownership. Asked for manager and of course there wasn’t one available. Filed case online and ended up receiving email from Miguel Consuegra who is supposed to be the owner. He asked me to provide copy of receipt so he can process refund. I sent receipt and over a week and 3 emails later and nothing from nobody. If I could put NO stars, I absolutely would.

I have never had a bad experience at this subway until now but it can clearly be the employee that was working, Frank. He was working on Monday January 3rd at 12pm. I had an online order pickup, when I got home I noticed there was a big mixup and my order wasn’t done correctly. I had received the wrong bread, not toasted, and no lettuce. I didn’t receive one call from the store regarding my order prior to pickup. I went back and in a polite matter asked for my sub to be fixed. There was no apology and I was completely disregarded when trying to speak. I said all the mishaps and Frank cut me off while speaking and just said it would be fixed. After my sub was done, I asked for his name. I also addressed that, next time a costumer is speaking maybe lookup and not be so disrespectful, he cut me off again to try ending the conversation for me to leave the store. The store was not busy so I see no need for this attitude and rudeness. I hope this issue is noticed by the manager because I will happily call to speak to one to hopefully not be disregarded again.

There sign reads open from 9 to 9. I got there at 8:55 so I wait 5 minutes. The guy working seen me didn't open into 9:20. So my 5 minutes turned into 25minutes. Walk in he tell there only taking cash. I go to get cash from publix only for the guy to tell me we only have white bread. And any online deal they can't do in that Store. So no online coupons. So if you want subway go to the one on 288. There so much nicer. They let you use all coupons. And they go out there way to help.

Absolutely terrible and disappointing really. Only two workers, which is fine. But neither knew any English at all. So placing order was a chore and also wasnt charged correctly for the pretty clear $6 meal of the day. Another lady came in after she took her online order pickup and apparently the whole order was wrong. Employees couldn’t understand her so they had to call the manager and other customers also were asked to translate.

I ordered online, the guy couldn’t find the order. I showed him the order was paid for and was ordered at his store. He made the order, he was mad when I told him to toast he refuse he wanted to add all the veggies. This man has anger issues, he put so much sauce in my sandwich it was soggy when I got home. It wasn’t cut and wrap properly. This angry very tall guy has no customer service skills and refuse to do what the customer want. He’s horrible and got on my nerves.

Just had the worst experience... upon entering the store I greeted one of the employees with a big HELLO! He literally stared through me and didn’t greet me in return ... He precedes to the service counter where the sandwiches are made and he says give me one second ... still no hello ... he tapes a piece of paper to the counter possibly an online order walks back into the office I presume ! I immediately left! That is not how you treat your customers! Common courtesy is due to a dog!

I arrived today at 2:20pm and the store only takes cash. Never heard of that. Never again coming

Worst service ever, they dont have basic things like regular mayo or onions. I asked for a dozen of cookies, they tried to charge me by unit The young woman in charge this store even laughed when I asked her name because the owner doesn'tdo anything to fix the problem. Go to another Subway, this is a place that look clean, but doesn't give you good service and quality. The next Subway is at the Southland Mall, it's worth to take 5 more minutes distance instead to go to this awful service.

So disappointed walked in after a 30 minute drive to get a veggie patty sandwich and the young woman said they dont carry it there. Shame on you Subway you should have options for everyone!

Lady would keep getting online orders instead of talking care of my pregnant women, she would keep on getting orders that were coming in. She did not even acknowledge me. This was July 5 2024 at 8:00 pm

I made an online order. I had forgot to make them aware I needed my sandwich toasted after calling the store to speak to someone absolutely no one there spoke English then go hung up on.. this is bad for business they should at least have some who is bilingual or paid their employees to take English class… such a joke😑

I called to let them know that I wanted my order to be toasted and they hung up the phone on me and never answered again! I will never order from there again!

Walked in at 10:40 pm and they dont close till 11pm the guy working is more interested in talking to his friend then serving his customer, yet he kept looking at me. Someone else walks in then he looks at us both to say he's closed and its only 10:45pm. Last time I checked if your close you shouldn't have non-employees still inside and still have the OPEN sign on and the doors unlocked.

Horrible. They give out old bread from days ago Don’t have anything in stock. Ice machine always broken. Staff not friendly except for the guy that works there.

Do yourself a favor and do not order delivery or online. Its a waste of time and money. It is so hard to not want to give a bad review because of how it makes businesses look, but when you repeatedly have bad experiences at the same location, it makes you question the services immensely. Once again, just do yourself a favor and don’t order online with them

Víctor Manuel Rojas Perez

El día miércoles 26 de noviembre de 2025, a las 4:00pm hice un pedido por Uber eats de este lugar de dos panes con tuna, y me llegó un pan sin tuna y otro con tuna, llamé para hacer una queja y la muchacha que me atendió me dijo que la manager ya se había ido y que le habían cambiado la cuchara de servir,y que si quería podía poner un mal review, y que tenía que ir a ese lugar para quejarme cuando hubiera alguien, muy mal educada, jamás volveré a pedir nada de este lugar, tengo fotos y pasaré por ahí en algún momento a quejarme, es una falta de respeto, deberían mejorar en el servicio, la foto que venden en la aplicación no se parece en nada a lo que recibí, es una falta de respeto lo que están haciendo, espero que el manager o el jefe vea este comentario, a ver si al menos toman alguna medida

nicol avila

Compramos dos combos y nos cobró la señora todo por separado 🙃🙃