Panda Express

Place was relatively quiet for a Saturday late afternoon / early evening ish time of about 630 or 7... Food was hot, workers were nice and the meal was tasty. Walked in, ordered, got food and drinks and back to the truck in 5 ish minutes and some of that time was us just not being in a hurry No complaints.

We were tired from the road. Today, just before closing, a girl who was at the window took our order. The service was simply superb, it was at the highest level. She lifted our spirits with her smile, thank you very much.

Great communication and handsome and beautiful Men and people

One of the best! We went last night (Sunday) around 8pm and the team was super busy but they worked together to handle both mine and my fiances order at the same time. We felt special. They also made sure our portions were the right size and made a new batch of sauce for us. Food and sauce was fresh and excellent!

My food was good, piping hot too. The thing I'd like to see return is the sampling. They tell me they have no toothpicks to use, wth? Gimme a break and go buy a box then. I won't be ordering any new dishes without tasting first. Bummer

As usual PE’s a great healthier option for fast food and this location served us well. Our go to: walnut shrimp, teriyaki chicken and mushroom chicken. Everything tastes fresh made and staff was nice. One three entree plate is perfect amount of food for two of us and have not noticed any variation on the portions. Not some locations do seem a little more generous! Note on my rating, sharing this as I believe some may assume a 3-star review indicates a mediocre experience. 5 stars: Exceptional! Outstanding food, service, and/or experience—well worth traveling for. (For example, we often drive from San Antonio to Austin just for Uchi.) 4 stars: Surpasses expectations in terms of food, service, and/or ambiance. 3 stars: Solidly good or meets expectations. I would revisit any place rated 3 stars or higher. 2 stars: Falls below acceptable standards for food or service. lol 1 star: Best to avoid.

Friendly staff, tasty food. It would be lovely if the chairs were a bit more comfortable to sit on.

Always good food. Caught it early everything super fresh. Only complaint the steamed vegetables were too raw. It's the first time that has ever happened. The cook seemed to being rushed to get the food out. Overall very good experience.. I would always recommend Panda express..

Kate did not answer my questions. She wasn't sure how to charge me and wouldn't ask the cook. Customer service by her sucked but everyone else was excellent

Food is good but it costs more to just have 1 main then if you add 1 side. I just want the honey walnut shrimp don't want the rice or noodles or veggies. Just the shrimp but it costs more & you don't get any extra shrimp. Don't understand this.

This Redding location is not the best. They must think I'm a bunny rabbit to be giving me all this cabbage! About half of the chow mein was cabbage. I'm not even joking. Also, to receive grilled teriyaki chicken without any teriyaki was disappointing as hell.

They were out of a lot of stuff. Took a long time for fresh refried rice to get put out. We were done eating by the time they brought it to us which was a mistake to do it that way because we like to soak up the juices with our rice as we eat the main dish. So we ended up taking home the rice and no one wanted it 😐 Food was ok, just not a lot of choices. Don't go during peak hours when they get wiped out faster than they can cook.

Food is generally good. FYI...you will get more "filler" (veggies) than meat when you order entrees such as broccoli beef for example. Their battered meats (sweet and sour chicken) for example tend to be more crispy batter and less meat. If you walk in pay attention to what you are being served and if you would like portions with more meat and less batter let your server know and they are normally good about honoring your request. Prices are a little on the steep side for the portions you get but over all it's about the normal pinch to the pocketbook.

The food here is great. The reason for the three stars is 7 out of 10 times I order online, something is wrong. Either food is not ready on time or they forgot one of my entrees. I always add a request on online order for Teriyaki sauce to be put on top of the Teriyaki chicken and that's a 50/50 chance of it happening.

I used to go here all the time but they took away everything that I liked... simply have the honey sesame chicken breast and I'll change this back to 5 stars... also on that list is the wok fired beef and shrimp one

I ordered broccoli beef and brown rice bowl. The rice was partially uncooked and hard and there were 2, one inch square pieces of beef. I took it back. The spring rolls were excellent 😁

Definitely some of the worst Chinese food I've eaten. Order family dinner. Spent 34 bucks. Super dry chow mien. Mushroom chichen was mushy in gravy. Bejeing beef was like rubber and definitely over cooked. No Sweet &Sour pork anymore. Will not go back. Used to like it, but they've gone down hill

By far the worst Panda Express l have ever eaten at. Small servings and the food is usually overcooked. The rice is dry and the chow mein is not too good either. I have eaten there 3 times and each time was a disappointment. I wont go back.They send you off without necessary condiments so if you do go be sure they have your order right before you drive away. I would suggest the Dana Dr location in Redding. Good serving size and everything is fresh. I have never been disappointed there.

Chow mein was undercooked, causing the taste to be horrible. They filled 3 lobby orders ahead of mine even though they were in line behind me. One of them had the same items I ordered, but his was filled while mine was not. Once my order was taken, they completely ignored me. My portions were small after I got what was left over of the mushroom chicken. Do not recommend it unless you're desperate for some Panda Express.

Gave me very little of what I ordered. It was clear they were waiting for a new order of food to be brought up, but instead of serving a customer and then waiting for fresh food to serve the rest, they tried to thinly spread what was left among the waiting customers. The food is usually fast and convenient, and that is really all the good that can be said about it.

Poor Customer Service. I requested teriyaki sauce on the side and didn’t get any. Staff either didn’t hear me or just ignored my request, also didn’t close container lid completely and stuck it in the bag crooked causing the food to spill out. Didn’t enjoy my meal at all. This location falls way below Panda Express standard. And I’ve been to their better locations including one next to their HQ.

Forgot my teriyaki sauce, the only thing I asked for, and skimped out on the portions for a bigger plate.

Unbelievable, I'm attaching a photo of the plate of orange chicken and broccoli beef I received. Upon placing our order, we were informed they had a limited supply of entrées. (I understand it was 8:30pm) I ordered broccoli beef ( we were told this was a dish they still had) as a third choice. I was served broccoli with maybe 1 full bite of the beef. I would've just ordered another chicken dish if I had known they didn't have enough for the meal. My husband had even less meat than I did. Very disappointing. I shouldn't have had to pay for an entrée that I didn't receive!!

Used Door Dash and really disappointed in the quality of the food. This was on a Sunday so I think they saved the old, stale food for this purpose. Bigger plate. Beef Broccoli had about a T-spoon of tiny beef chunks and really old broccoli. The spring rolls were cold and soggy. No sauce included as I asked and that may be Door Dashs’ fault but should always be included. Anyway, HORRIBLE. I trashed it and finally learned my lesson about Anderson Panda Express. Avoid even if starving.

Went there in Anderson CA. Never been, lady behind counter looked all pissed off completely ignored me. Drive thru guy Asked if I was picking up I said no, proceeded to ignore me. When I asked how ordering went he said he was helping drive thru and I would have to wait, mind you he Cut me off mid sentence and walked off. I walked out, never will try them again. 3/13/24 1pm

I am a long haul tractor trailer driver and for those who want to claim to fame of service dog how do you get your toilet paper and food in the supermarket because I drive from north to south east or west and every state in the middle my dog is my companion with me while I'm on the highway but yet you don't want to serve me because she's not listed as a service dog just like when the corona struck there was no food on the supermarket shells I can't wait till you see that day again as far as Panda I would never buy another thing from you ever again thanks for your time

Worst Panda Express you could ever go to. Avoid at all cost and go to the other one not a short distance away. The min wage drive thru workers will lie to you when you want an item because they don’t want to make anymore food for the night because they are lazy that’s how they get in the position to work at Panda Express in the first place. Wanted a certain meat and they said it would take 20 minutes to cook. Not believing their BS I said yes I will wait they then didn’t respond for a bit and then said the manager said they are shutting down the cooking for the night. I would understand if they were closing but this was a good hour before close. The employees just do not have any work ethics and do not want to provide the service they are paid to do. Point blank.

I would give zero stars but that's not an option. Every single time I go to this location they are out of pretty much everything I want. I went through the drive up tonight at 838pm and they were "out" of the staples (Orange Chicken, Teriyaki Chicken, Broccoli Beef). They told me I could wait 10 minutes for a new batch of Orange Chicken but was out of luck on the Teriyaki since they were "closing soon," and their grill was off. I finally got so frustrated that I told them to cancel the whole order, which was going to add up to well over $40, and as I drove away I read the store hours. Turns out they don't close until 930pm. This place legit stops making food and turns off their grill an hour before closing time!! Who does that?! That's the last time I'm giving that location a second thought. I'm also going to complain to corporate because something tells me the canned answer I'm going to back on a regular complaint is that this ridiculousness is "policy."

Food is super skimpy and sometimes not cooked or even dry over cold my super green tasted like shrimp the ragoons were so cold

This is the second time we have stopped at this location, and both times, they were out of almost everything. This time they did offer to make more fried rice, but nothing else. It was more than two hours till closing both times and there were several other customers. I don't feel that only offering half your menu because it's possible there could be a little waste is great customer service. We were not offered fortune cookies or soy sauce and they would not come to the counter so we could ask for them. This will be the last time we stop at this location. Ordinarily we are fans of Panda Express.

We made a purchase through the drive-through and was given another NEW product that I was not aware of. I was so post to get the NEW schezwan beef. After driving home, we had to drive back. I explained what happened that I even paid DOUBLE EXTRA PRICE for an upgrade. Total of $10.60. + tax ( $21.77)total. They would not exchange it for the price I paid. They wanted to give me a lessor priced product. That was told by the Manager Bee Bue??? So I ate NO dinner myself and my families food was cold by the time I arrived back home. The sad thing is I have been risking my life the past 40+days delivering food for panda and the one time I want to eat and I have a mistake, they do not properly fix it. I also was told I couldn't get my money back. I WILL be getting my money back after I contact your corporate office. I am also contacting my employer and letting them know how you handle your customers as well.

Arrived at 9:22 p.m. in the drive-thru. Waited 5 minutes for them to help the customer in front of me. Pull up at 9:27 and told they are closed. I point out I can go nowhere as they are serving the person in front of me. They apologize and tell me they close at 9:30 p.m. I look at my phone and it says 9:28. I tell them this and they say, well our clock says 9:30. I then tell them that as a manager of a retail store my employee's a$$es would be chewed for turning away a customer before closing time. They just said sorry we are closed, as if that excuses their poor customer service. What happened to employees that cared? Or managers that emphasize you help a customer even if you have to stay late? Or owners that care that customers are being turned away and food dumped. Panda, you need to hire me. Your revenue would triple. Just ask the owner of the store I manage.

The staff were very unfriendly. There was no line ahead of me and yet I waited un-greeted and un- helped for quite a while. There were 4 employees behind the counter, and no one even acknowledged I was there. One employee, Tanner, was having a long and inappropriate conversation with a friend of his about their plans for later this evening, and even called a manager up to apply a discount for that friends meal; Even the manager offered me no help and disappeared. Another employee stood directly in front of me behind the counter, filling a phone/online order and couldn't be bothered to even say hello. The gentleman doing the dishes finished up, looked in my direction and headed to the back. It wasn't until Tanner was done with his conversation that I was able to place my order, even then he was distracted and in a hurry. The worst part is that the only reason I didn't walk out after the first 5 minutes was that I really wanted some delicious panda express, and it was cold and tasted off. I'll find another place for lunch in the future. 11/20/16 @ 3:20pm

I love Landa Express and I love the taste and overall quality of the food. I’m a regular customer and you can normally find me at the Chico location. unfortunately my recent experience in the Anderson location wasn’t so satisfying, do to the poor quality of the orange chicken. The pieces of orange chicken were over cooked and some were to hard to actually eat and the portions were smaller than usual. im most likely not going to visit this location anymore.

First of all didn’t receive my receipt after getting a big order, I got back home. I opened all my food to find that some of it was missing. I called the store and ask for a manager, explained my situation, and they told me that they would help me if I came into the store the next day. They then proceeded to call me back 3 hours later before the store closed and I was in bed, to tell me that because I didn’t have a receipt that it was not their responsibility or their problem that I didn’t get to eat that night and they could not refund me nor could they give me the food I ordered. Out of frustration and anger because I didnt get the food I ordered for myself but I got for everyone else after I had just gotten off of an 9 hour shift I asked them to pull up a video they then said that on their video they can apparently be seen giving me a receip. when I very clearly ordered almost $80 of food and didn’t get a receipt I only received $4 in change. After I asked to see the video they told me they couldn’t show me but I just had to believe him and that “it isn’t his problem that I didn’t get a receipt because it’s store policy to always give one out and they should have given me one to begin with.” They didn’t offer to print me a new one or help me at all they just simply called me to tell me to not come in and they couldn’t help me nor were they going to refund me for the one meal I didn’t receive. 1 star I go here all the time they always give me a receipt and my food so I I figured nothing would happen this time and never once have I ever been treated so poorly in a fast food Establishment, and I literally work in fast food. Rude staff, manger isn’t trained properly, lacks enthusiasm and empathy for people who order at their establishment. Also if your ragoons arent being served raw why are you giving people cold, soggy, half broken ones?

Manager doesn't honor their word on fixing messed up orders, says they can fix my order the next day but then calls hours later at 9:30 at night saying "don't come in tomorrow we won't fix it" even said he watched the security footage but can't count the 4 of 5 boxes handed to me

This place was awful. The shrimp they survived was dry as he'll and also only gave me 3 pieces. The chow main was not much better. So dry

We frequent this location a lot - this is our family's go-to food. Well, today it came to a screeching halt when we found a big dead moth in our food. Called the manager, and of course he said he'd comp, but his concern of how the bug got there in the first place was of little concern. Evidentally they don't rinse their vegs very well. This is so disgusting, I'm not sure we can ever go back....gross! 🤮 (if someone can tell me how to upload a photo, I will post it) 12/10/24 Update: Although I wrote a return email to the "owner" of this Panda Express within a couple days as requested, it is notable that no one has cared enough to respond.

If you're going to charge a customer $1.50 more for the fire cracker steak and shrimp, it'll be considerate to give them more than 3 shrimp and 4 steak cubes. Wow. Smh.

My husband picked us up two item plates for dinner. I was shocked when i opened my plate to find FIVE pieces of orange chicken and only TWO SMALL pieces of chicken mixed in with vegetables for my mushroom chicken. They didnt even fill the slot for the two entrees. I would have taken it back if we didnt take it home before opening. For $10 a plate I can't believe this is acceptable!