This review is strictly for the location, as Taco Bell is pretty much the same everywhere. But, the quality here is very good. Taco Bell is one of my vices, and this is my go to location to feed that vice every once in a while. And, it’s close to where I live, so that’s a bonus for me. The inside is always very clean, and the staff is always very friendly. This is probably one of the best Taco Bell’s I’ve ever been to. I hope it stays that way.

Been going to Taco Bell for 40 some years at least! I love their chips and cheese, soft tacos, and burritos! Yum! Craved it when I was pregnant with my son and he grew up loving Taco Bell!

Customer service was excellent! The lady at the counter was super nice and helpful, very polite as well. Super long drive through line, so I went inside even though I placed a mobile drive through order. Didn't have any issues and I got my food with minimal wait time, maybe 5 minutes tops. My crunchwrap was pretty empty, not a whole ton of meat and there was pretty much a whole 1/5th of the wrap that was just tortilla with nothing in it. The rest of the food was great though. I just wanted to leave a good review for the staff though, they were fantastic!

Jennifer Burgin

This Taco Bell is my neighborhood happy place. It's slower because it's always bumping and the orders are 100% accurate and served fresh. Selua is the best at the drive thru and always asks how I'm doing. Tonight in freezing temperatures someone was working on the drive. This place cares about customers!

Brandon Berryhill

Stopped for lunch and had a great experience, which I rarely can say at other Taco bells which is why I do not visit much anymore. The people were nice, food was good and even heard a moment where there was a drive through mic up, but both the customer and employee were very cheerful despite the slip up Just a great experience

glenesis

This is a Grade A+ Taco Bell! My grab n go order was prepared quickly and perfectly. The employees are fast, friendly and professional. The store is brightly lit and has a cool, open design. While I was in there they BLAZED through a very long drive thru line. Great location. My food was full and there were no cracks in my tacos which is pretty amazing. I was even able to eat my Doritos Taco without using the cardboard scaffold. Wow! My brother says the soft drink lines need cleaning but I didn't get a drink.

+1

I mean, it's Taco Bell. You know what you're getting. It's not gourmet, but it does the trick in a pinch. Staff is fine. not much interesting since the "place-your-own-order kiosks took over 🙄Orders are usually correct. If they're not, they're which to fix it.

I am such a nerd (or insert whatever word the kids are saying now) but after a long flight from California to DC my very first meal was from Taco Bell and Wendy's. When you are somewhere new for the first time, it is comforting to see something familiar - like a Taco Bell. And after ordering my food via the drive thru, I can safely say the food tasted the same. The menu looked similar and prices seemed about right. Though as I waited in line, in the drive thru, something happened, Like a delay with someone's order. Consequently, the caravan of cars behind started honking like crazy. Eitherway, the wait for me wasn't that long. My food was good no complaints there and the server was nice. So, there you go my first meal in Virginia was Taco Bell, a fastfood chain started by a man named Glen Bell in 1962.

Slow, slow, and slow. Also, often orders are wrong. This store has been bad for years and never improves. Such a disappointment.

Probably one of the worst Taco Bell's in the world. Minimum 30 minute wait every time you order while the drive thru is 20 cars deep.

Probably one of the worst taco Bell's in the world. Minimum 30 minute wait every time you order while the drive thru is 20 cars deep.

Nice staff and reasonably clean joint. Ingress and egress and problematic for vehicles.

This location has the worst tasting Baja blast. It’s always watery and lightly carbonated. I’ve had stronger sparkling water than this teal colored stuff.

This place is very slow. When it’s not crowded the slowness isn’t a big deal. However when the restaurant is busy, it can easily take 30-45 minutes to get one’s order

Food was ok. My tacos were good but a couple of pieces of the chicken in my daughter's quesdadilla were hard! We threw it out. Service was incredibly slow, I waited 15 min for 3 tacos and a quesdadilla

The waits here have gotten very long. The staff is nice but it seems this store is made to prioritize delivery apps.

Amber Rutherford

I repeatedly order food from this location because I am closest to it. I rarely get what I’ve ordered. Something is always missing whether it be sauces or extra toppings I paid for. Even normal toppings are often lagging. As someone who started in the service industry at 15 years old, this tells me that either the manage is pressuring employees to be short on things, or is not paying attention. I’ve done this for a while thinking that it might have been an off night (because I know that can happen) but I’ve been too many times, with too many issues to continue to give that pass. Taco Bell is charging prices the same as a real taco restaurant. If you can’t even add basic, low cost garnish (i.e. lettuce and tomatoes) I suggest management get a lesson on how to properly handle both a well managed team, and cost for inventory. Managers, if you can’t treat your employees well while also leading them to run a good store, maybe you should rethink your position. I think the employees are probably trying, but whoever is managing, is continually failing.

Gave this 3 stars only cause I've been coming here for 10 years. After last time wanted to give it 1 star. Food was cold. Not grilled and not right. People there don't care anymore. Waited 45 minutes…

Gave this 3 stars only cause I've been coming here for 10 years. After last time wanted to give it 1 star. food was cold. Not grilled and not right. People there don't care anymore. Waited 45 minut…

Drive thru app order took 25 minutes and then i found this in the bag of my food.

This does not look fully like what I order... How sway? Please take your time with orders. Better to be slow and ready that fast and incorrect. Clearly you see what there order says and clearly that is not it.

24 hour store but website wouldn't let me order food as restaurant closing soon, employees seemed a bit clueless and service was so slow

I love Taco Bell, but I do have to say that I went out on dates with someone that worked in this Taco Bell and they did not recommend this place. A manager walks around IN HER SOCKS in the damn kitchen…. THEY DO NOT CHANGE THEIR GLOVES. Only thing that is “safe” is anything quesadilla. Personally.. I’m appalled. HOW do they not have a camera in the kitchen and have a health and food inspector watching from time to time??? What I heard was concerning. I honestly thought it was an ok spot, but I’m not ordering from here.

Talha Shan

Have ordered here multiple times, as it’s one of the closer Taco Bell’s since I’ve moved, and it’s by far the absolute SLOWEST ever. I’ll order something and it’ll take 30+ min ON AVERAGE. I don’t understand. Even if it’s not busy.

Christian Hoehner

Recent edit: Gotta update my previous review to say maybe find another Taco Bell if you can. Currently the men’s bathroom is completely out of service-has been this way for a while. Will update review if it’s fixed. — As a lifelong Taco Bell connoisseur I got to say that the staff at this location does a really good job. The food always comes out perfectly made. I say this knowing that this location also gets absolutely slammed with food delivery orders which seems to be the bulk of their orders. I wouldn’t say this spot is always very clean, so maybe just take your food to go home with.

Long wait, wrong order, and absolutely no customer service. I visited on 7 December 2025, ordered at 8:08 p.m., and received my food more than 20 minutes later. There were plenty of staff working, bu…

Long wait, wrong order, and absolutely no customer service. I visited on 7 December 2025, ordered at 8:08 p.m., and received my food more than 20 minutes later. There were plenty of staff working, …

Long wait, wrong order, and absolutely no customer service. I visited on 7 December 2025, ordered at 8:08 p.m., and received my food more than 20 minutes later. There were plenty of staff working…

long wait, wrong order, and absolutely no customer service. I visited on 7 December 2025, ordered at 8:08 p.m., and received my food more than 20 minutes later. There were plenty of staff working…

Wish I could give negative stars. Consistently the SLOWEST taco Bell location no matter what time of day, drive through or in store, but especially at night. Also the rudest employees and dirtiest …

Terrible customer service. We came in at 9:45pm and placed a to-go order and proceeded to wait 20 minutes for our order. After we got home we realized an item was missing and we called repeatedly f…

Terrible customer service. We came in at 9:45pm and placed a to-go order and proceeded to wait 20 minutes for our order. After we got home we realized an item was missing and we called repeatedly f…

Horrible service. 35 min wait in the drive and i ordered ahead on the mobile app. Then we get to the window and they said that had just got the order and it was going to be another 15 min. never go…

The saddest excuse for a fast food establishment. Customers before me waited an hour for their food and thankfully the staff didn't hesitate when I asked for a refund after waiting 40 minutes. No s…

Slowest ever. It's supposed to be fast food I've been in the drive through for 30 minutes

Drive through took a half hour. The foods not even warm!! Standard taco bell over all but what the hell!

last time i went (weekend breakfast), i had to use the toilet two hours later (this wqas after my daily visit). this time, my wife went through the drive-through and ordered two burritos; while i w…

Worst fast food establishment in Northern VA. Don't ever come here. You will be horribly disappointed even by Taco Bell standards

Dissatisfied !!!! He'll never had the terrible service like this. Cheat my money without food

First of all, I literally come here all the time even when there’s a long line but this time it was just me and I sit there for 10 minutes waiting for my food after seven minutes. I asked the tall guy that works the drive-through with black hair and glasses with a beard that if it was gonna be another minute longer, I need to go cause I’m in a hurry. I didn’t expect just one car to take more than seven minutes. I just ordered some tacos should already been made right so as I pulled off, I said you didn’t have to ignore me because he ignored me three times as I was asking and then he slammed the drive-through window like, how can I get a hold of corporate on him? Also when I went Another time this only had three little pieces of steak in it for the fries that was February 10, 2026

Look at the nasty sauce they just handed me at the drive thru! So dirty made me wonder how nasty the food is prepared...I threw it all in the trash.

My order took an hour. That's a long time for fast food.

Store is awful. Terrible employees and terrible wait times

This place is empty been waiting for 20 minutes already. Slowest service I have ever seen in my life. No management whatsoever.

Went to the Taco Bell for dinner. The Drive Thru took my order, and I waited. I never received my food. The car in front and behind me left without food. I did too. Would not recommend.

Slowest service and drive-thru time i’ve ever experienced in fast food. We were literally stuck in the drive-thru for 30 minutes before receiving our order. Do not come here, staff has no idea what they are doing and hold little regard for customers.

Very poor service. My food is not ready for 10 min.

Very slow service. If you want online order make sure to order it before 1hour or more! Also the Staff pritorize the order if they know you!

Customer service is extremely disappointing. They really don’t care about the customer. They are more busy talking their family matters. Sunday October 19th around 4:30

This is a tough one for me. I’ve been coming to this Taco-bell since I was going to High school at Wakefield. Over the last 10 years the service has just gotten worse and worse. I can understand being understaffed or just having poor management but I think there is a more serious issue at play. As 20+ minute waits for “fast food” is just shameful. I think whom ever is the regional or district manager need to take a good look at this restaurant and be more strict or just clean house and start from fresh. Definitely need a strict and competent GM who can get the job done. Employees will do what ever you let them get away with so end of the day it’s on the managers. Do better.

Bad service I’m waiting for the pick up order mor 45 minutes its long time and old the employee bad service she told me 3 munit waiting now its 45 munit and my order is not ready

The worst branch of the company, if you ask for an order, you will take it for an hour, bad treatment, they don't care about customers, it needs references

The employee working here are so slow it's like when you forcibly making some one to do a job 🙄 especially late night employee around 2.30 am 12/6/2025

I ordered through the app 20 minutes ago It took them 25 minutes to prepare and give it to me. Waiting in the driveway with the people who just ordered doesn’t make sense Mob order should not wait in the line or there is no benefit of having the App

If you wanna wait 30 minutes for two tacos, then come to this Taco Bell. If not avoid this Taco Bell at all costs. The workers are super slow. It takes around 30 to 35 minutes To get your order this is by far the slowest tacobell I’ve ever been to in my entire life seriously need to hire staff or something

The oil from the hash brown patty spilled out of the side of the box all over my clothes and drink. Extremely unacceptable

I ordered food from y’all through door dash and it’s been 30 MINUTES for y’all to make it and as I’m typing this the dasher is STILL WAITING FOR THE FOOD.

they weren’t open at 4 AM on saturday night despite advertising being open 24 hours

Slowest Taco Bell. Wait here if you want to wait more than 30 mins for you $5 taco

something is terribly wrong with this poorly run franchise. expect a wait time of upwards of 30 min for that cheap quality taco bell plastic food. been coming here for years and all the staff are great but wait time is beyond ridiculous. if you do drive through you will be stuck for 30+ min.

I've been here for over 30 minutes and am still waiting to get my food 😂

They do a lot of odd things during the night, for starters, that one dark skinned girl with the hood and hat don't call names out so it's a dozen people just crowding around not knowing where the order is and then when they place a bag on the counter or on the top , they face the name inward Instead of outward so we can't see the name so it's a dozen people waiting 30+ minutes. It's like the place is run by sheep at night

Order took forever I order 3 soft taco and it took them 45 min to do my order and I was waiting inside and asked one of the employees and doesn’t say anything to me I understand that their stressed out but giving me attitude to customer is not good at all

The configuration of this Taco Bell is terrible, the drive thru runs through the parking lot so people are constantly about to back into you while you’re in the drive thru line. Now the food…everything was cold, even the meat in the taco and Crunchwrap AND it all tasted so gross and oily. The “fast food” prices are outrageous and you get such little food. Serving food this low quality and cold should be a crime. Avoid at all costs!

Probably the most pointless review. But hey, I’ve been waiting over 10 min in line at the drive thru and not sure why it’s so slow.

This gotta be one of the worst Taco Bell ever. They have no sense of urgency as if fast food should be slow food, moving at the pace of a turtle, laughing and dilly dallying about it and then rude as hell when you ask about your food. Why it takes 20 minutes to get through the drive through I can’t fathom. Maybe if they took their jobs seriously the line would move faster, I get it it’s fast food but you choose to work here don’t be rude because you hate your life.

The manager mike is terrible at his job 20 plus minutes to fulfill order still not right i go inside and so unclean bad attitude I witness employee go in bathroom with glove on come out and continue to make food

TRASH !! & i’m only saying this because I legit sat in the drive thru for an HOUR with other people in their cars for my food. fast food drive thru shouldn’t take that long. do better

Worst Taco Bell location I’ve ever been to. It’s literally SLOW AS CHRISTMAS. You would save more time by going to a three course meal at a fancy restaurant than trying to order and eat here. Choose literally any other location if you can. It doesn’t matter that this one has a drive thru.. I promise it’s not worth it.

This is the slowest fast food restaurant I have ever been to. I have used the drive through several times and every time I have had to wait upwards of 15 minutes after ordering to finally get what I ordered. I don’t know if they are just understaffed or what, but service is always slow and my orders have been wrong before. Wouldn’t recommend.

Every single time I come to this restaurant there’s a problem, today I ordered uber eats and my driver has literally been standing there waiting for my order for over 35 minutes. When are you guys planning on providing adequate service? Completely unacceptable :(

Ordered online and their POS system did not get my order. I waited for over 30 minutes even after attempting to have taco bell employees refund me. What a mess.

I ordered my reward food i asked why is the food taking so long and they told me to get behind the counter and make my own food which i took it very offensively because i just wanted to get my food

If you are Arabic guy no problem , take a good servis and orders always ready . My order was ready 20 mins but they can’t give to me.

Will never return to this location, horrible service food was real bad I trashed tacos and quesadillas. Waited for over 40 minutes to get the food. Expect to wait for 1 hour the least. Don’t you try this location.

This is the worst experience ever. You have no customer service no one to greet you. I waited over an hour to get my order and it was incorrect. If they had the score of a zero that's what they would get on everything except for the food. They need instructions on a app, to let you know if you pay in cash that you have to let them know it at the counter before your order is made. This doesn't make any sense to me to inform you to choose cash or credit

I order from this Taco Bell more than any other location because it is in a convenient location for me. Let me get right to the point with my complaints: the managers here do not know how to train employees or run a restaurant. It means that the wait for even tiny orders is ridiculously long. If it were one slow employee, I’d blame them. But this is an issue of policies slowing up the works because the place is understaffed so employees are running multiple stations. If this location had at least two to three more employees at any given time, it would be a nice experience to go here. Instead, I’m waiting 25 minutes for one Crunchwrap supreme. Management, your restaurant is constantly packed and clearly brings in enough revenue. Properly staff the place and you’d have happy customers who stop here more often. Instead, I drive right by 4 times out of 5 because I simply don’t have the time for your understaffed antics. Update: I stopped by about 6 months after my previous review to see if this was still true, and it was equally slow. As you can see in my screenshot, my order was supposed to be ready at 2:40pm, but I was still waiting for it at 3:07 when I took this screenshot. 27 minutes late. There were about 6 cars in drive through and 1 person waiting inside, so not a busy period for them, yet it took 30+ minutes to make my food.

Went here today trying to order food I asked why the order was taking long for one burrito they said I should get behind the counter to make the food very disappointed always a long wait for food and I’m pretty sure the manager is always in a bad mood being rude

Worst taco bell I've ever seen with Zero service I recommend you not to go this place

Maming food, bagging, then sitting it down. Not giving to customers. Why do places do this? Want the food to be cold? Purposely trying to be as slow as possible?

Absolutely not good. Same old potato every store do that I don’t get it. Taco Bell getting worse day by day. Manager is rude. She slide the coffee towards me on the desk of front register. It almost fall.

First and foremost, I’ll give credit where credit is due: the food was pretty good. So far, I haven’t had any issues with what I ordered and it always tastes good. My biggest and probably only problem is the service time. I usually come here later at night (past 9pm), and clearly this Taco Bell isn’t part of the “fast” food industry, because it takes about 30 to 40 minutes for my food to come out after I order. I’ve been to other Taco Bells late at night, and other ones that are smaller than this restaurant gets my food out faster and in a much more reasonable amount of time. I order on the app often for online exclusive deals and every time I do that, I’m just sitting there waiting with everyone that’s picking up for delivery. The worst wait I’ve experienced was when my friends ordered on the kiosk, finished their food, and my order was still nowhere to be seen (so maybe it’s just online ordering that takes a while? But I don’t understand why that is). If you plan on visiting this Taco Bell for some late night cravings or to fill your hunger, just be aware that it will take some time to get your food and satisfy those cravings.

Avoid this location if you can. The food is not fresh. The staff doesn’t read notes on order modifications. Everything is sloppy and skimpy with the portions.

Absolutely terrible experience at this Taco Bell around 10 PM. I waited in the drive-thru line for about 45 minutes, and when I got to the pickup window, the car in front of me was arguing with the employee — an African woman — who was being rude, unprofessional, and dismissive. When it was finally my turn, I asked for a refund due to the excessive wait and poor service. Instead of handling the situation professionally, the employee refused, dropped my food, and when I got upset, she laughed and started yelling across the kitchen to other employees, drawing unnecessary attention and making the situation worse. This location clearly lacks training, accountability, and basic customer service standards. I won’t be coming back, and I hope corporate takes this seriously.

This place sucks avoid it at all costs, especially at night. My Uber eats deliver took over 30 min and the guy kept ignoring me. As an Uber eats driver I'm losing money waiting this long. Not organized at all!!

You need to hire more people. Ridiculous to wait for Taco Bell for an hour! Regularly takes 40 minutes to get food.

First time here and spent almost an hour in the drive through. I’m still in the line as I write this review.

Service sucks, won’t pick up the phone ever, if they do they will hang up immediately to get you off the line. The app also doesn’t work. There also a line that takes forever if you can even get an order in. The worst location ever, don’t waste your time.

Ordered door dash, waited for an hour. Dasher asked the workers for the status of the order, and they said they were about to start it. 30 minutes goes by and he asks again, the workers lied and said they didn’t receive my order. Horrible location. They took my money and I will never visit again.

This location has the slowest service - recommend not coming here. Ended up cancelling my order because the drive thru and inside were both packed and not moving.

The absolute slowest service in the universe. Sent an online order and came well after placing it. Had to wait 20 minutes and watched many people order love and get their food. Super disappointed

Went to the drive thru at 5:30pm on a Sunday. There were 10 cars in front of me. Fifteen minutes later there were still 7 cars in front of me. Turned around and left. This has happened twice in the last few months. Takes at least 30 minutes wait in the drive through.

Taco Bell, why does it take 30 minutes for my order with no one inside and just one car at the drive-thru? Give me a good reason, and I’ll change my review

Some of the worst fast food I've ever had. If I hadn't been so hungry and exhausted from the day. I would have taken it back for a refund. Three soft tacos that were awful. The wait in the drive-thru was close to 15 minutes and there was only two cars in front if me. It's a shame because I've been eating the Bell for 40 years. Now I know why there never or very few cars there. It needs to be inspected and improved or closed. I did retail for 30+ years

everytime i come its always a long wait time I constanlty make stops with uber snd consistently have had to cancel even when ordering 30 minutes prior, if your short on time this is not the place to order.

Jeffrey liu

The drive thru line here is ALWAYS slow and long no matter what time of day it is. The service here is so slow that people are always honking. So much for “fast food” experience.

Sunlake Sports

This place is super SLOW! If you are on anything but time, use the drive through. They have zero regard for people dining in. I've been waiting 15 minutes for lunch and have watched 20 cars go through the drive through. It's only tacos. It isn't that hard. Do better.

Elissa H

I’ve ordered both take out and delivery from this location, I don’t recommend either. They are slow as can be. If you order from a mobile app, be prepared for the food to take up to an hour longer than what the app initially quoted for time. Good luck if you’re desperate enough to order from here.

Mason

This location has been all but abandoned by the franchiser. It is so severely understaffed at all points of the day that even during off-peak hours you will be waiting at least 20 minutes for any order, with peak wait times being upward of 45 minutes. Unless no other location is convenient for you, it would genuinely be faster to drive to any other taco bell in nova because of the near nonexistant staffing and management by the franchiser.

John Regan

I ordered twice via Uber eats, neither time they made my order and I was charged when I waited over an hour and a half and finally cancelled it. The store will accept your order, not make the food and then wait for you to cancel. I even called them after the first time and they said they never got the order, but Uber said they did accept it so they couldn't refund me. It's also an Uber issue for sure, but this restaurant is such hot garbage that they can't even be bothered to make your order.

Zoe Dickinson

I visited this Taco Bell on 7 December 2025 and had one of the worst fast-food experiences I have ever had. I placed my order at 8:08 p.m. and did not receive it until after 8:30 p.m., even though there were at least seven staff members working. The team looked completely disorganised, and customers were left waiting with no explanation or apology. When my food finally arrived, it was wrong. I showed the staff both the incorrect food and my printed order, but they looked confused, did not apologise, and had to consult each other before fixing anything. The whole process was slow, confusing, and unacceptable. I will not return to this location.

arianahhh

Genuinely the worst Taco Bell I’ve gone to. I ordered my food on the app to pick up and got there when they just finished my order. I saw them keep my order in the back but when I tried to get their attention to get my pickup order everyone ignored me. I stood at the counter for 20 minutes waiting for someone to come and give me my order they knew I was there they were making eye contact with me and ignoring me. Some other guy came in and he was in a rush but they also wouldn’t help him. I had to go through the drive thru to force them to give me my food but by that time my food was cold and soggy which could have easily been avoided if they just put my mobile order on the shelf instead of holding it hostage in the back. What’s the point of having that shelf up if it’s not gonna get used like this was actually the most irritating thing I’ve ever experienced which is so embarrassing why did I have to go through this over some Taco Bell 🫩 MAKE THE EXTRA TRIP TO ANOTHER TACO BELL IT’S NOT WORTH GOING TO THIS ONE.

Toxic slicer

I would first like to say how dirty this place is there’s napkins all over the floor aswell as pieces of food. Now when I went here the second time with my friends I waited 20 plus minutes for ONE BURRITO and when we asked them I guess they got really angry and started acting violent screaming at us saying if you want your food then how about you come behind the counter and do it yourself. This is very unacceptable and very unprofessional.

Mr. Queraishi

I am writing to share a disappointing experience I had at your restaurant today. I placed an online order and arrived to pick it up, but I waited over 35 minutes and was informed that my order still had not been prepared. When I politely asked about the wait time, the staff responded with a rude attitude. Additionally, they spoke negatively about me in Bengali, not realizing that I understand the language. This behavior is extremely unprofessional and disrespectful. This is not the first time I have faced service issues at this location — this is actually my fourth unpleasant experience. I value your food, but the customer service has been consistently disappointing. I hope the company will take this matter seriously and provide proper training or take appropriate action. Better customer service is essential for maintaining your business and reputation.

Hüseyin erhan Karabulut

I'm a Doordash driver. Please don't order from here again. They took an hour to prepare an order, even though the store was quiet. The attendant then told me to either wait or cancel the order. What right do you have to tell me to cancel the order or wait more than an hour? This place is terrible.

Nayra Cortez

Today we went to the store, we ordered 10 crunchy tacos, burrito and chicken taco, the food totally cold and tasteless, and the chicken taco, horrible, the chicken is hard, it looked like a stone, inedible, pure dough, cold. I don't recommend this place, besides we ordered sauces and they didn't give us any, and it was in our order. The food was horrible!!

Tan

Ordered 20 mins before driving to this location , came to pickup window just to wait for another 15 mins. My order was on the Shelf the whole time but the employees had me wait for that long.Looks like the employees at this location leave their brains at home before coming to work.

Spencer Amado

It’s Taco Bell… but I think this crew needs some honest feedback so here goes: 1. Don’t have someone on the line AND handling paper money/ cashier duties, very unsanitary…. The gentleman didn’t even change his gloves. Do better. 2. Our food took 25 minutes and it wasn’t a big order. I’m guessing they were short staffed and had a lot of drive through traffic but honestly this crew moved in slow motion…. (I understand, you hate your job but can you just put some pep in your step?) it will make your shift go by quicker…

J

We ordered the craving pack online pickup. The food quality was not up to par. Mostly tortilla, less toppings, meat looked old. Got stomach aches and diarrhea. It seems like the kitchen people either were low on toppings and in a hurry. Very terrible experience this time. This Taco Bell is usually on point, don’t understand what happened this time