Phillip B

The service could be faster. The food's good, but it seems like it's gotten smaller and recipes. And the atmosphere is great in some locations.

jeju0041

Got the six dollar deal plus 40 nuggets not bad for twenty. Service fast and friendly. I miss how McDonald's use to be kid friendly seems they took the magic away.

Destinee Martinez

Went one night to get my kids something to eat. It’s getting late and I have a fussy baby in the car and like always the line is packed. I place my order, pay and get to the window to pick it up, and they of course got my order wrong and didn’t take down my full order. When I inform the girl at the window she tells me well it’s not her fault because she didn’t take my order so I need to go through the line again if I want to order the other hamburger I want. Horrible customer service skills.

I came in to try their new limited edition, hot honey make crispy. It has been a while since trying McDonald’s and this location on coffee did a great job of reminding me why, After charging me extra to put Mac sauce on my sandwich instead of the mayonnaise When I got home and opened my bag, I was meant with a sandwich with only mayonnaise not even any of their hot honey sauce! They charged me extra just to get a simple order incorrect. They also charge me extra for ranch packet after parking me for about 12 minutes. They brought my bag out and then went Store I checked to make sure that the ranch I paid extra for it was in the bag, It was in the bag, but it was already pre-Opened and had mildew in it. I brought it into the store and told the worker that they need to check their sauces before throwing them full of mildew in a bag full of food. The lady apologized with the facial expression of her, not caring at all. She turned around and she went and grabbed two more ranch packets. She put them in my hands. They were already pre-opened. They went all over my hands, my wrist and got on my sweater. On multiple factors, I was charged extra just to have my food made incorrectly, and my clothing stained. She didn’t even offer me a napkin to clean myself up!

matthew wareham

Every time I order breakfast curbside the person bringing the food out acts like they have the worst job ever. No replies to good morning or even a hello they practically throw the food in the car. Food is normally bad but its quick and near my work.

Melissa Baier

Just ordered a cheeseburger meal and a snack wrap.. when I pulled up to the window she asked me to pull forward to the next window and they would bring my order.. 3 cars behind me got their orders while I sat and waited.. I thought maybe they were making fresh fries and that would be understandable but I waited and then I finally received my order and the fries were not hot and fresh and my cheeseburgers were not hot either.. so why did I have to wait? Terrible!! Made me wait for not even hot food. It’s not like I had a huge order. Dissatisfied.

Jonathan Gonzalez

Went to drive through finished my drink and went back and wanted to get a refill or even pay for one and the young lady with an attitude said "it's only for dine in customers only" not even asking if I wanted to buy a new one or anything just simply denying my business. so as a customer this establishment needs a sign saying no refills I looked everywhere and nothing. The only sign I posted is on the photos. the acting manager is no help as well he was just apologizing for her actions and not asking if I wanted to buy a drink either 😂 please fix your attitudes I just wanted a drink and came out with a bad review definitely not coming back there's a bunch of kids in there no real adults to talk to

Kiranpal Singh

The manager here has absolutely no idea how to handle the store, no idea who made her the manager. She doesn't even know how to talk, she's just talking to other employees inside, she has no idea what's going on outside, others are getting late. This hasn't happened to me once, it happens to me every time. They harass me. They have to delay my order every time. If you talk to them, they are always in a rut, they talk in a rut, I don't know what they think of themselves. We have to buy food with our own money, not for free.

Gurpartap Singh

What is the manager doing here? She has no idea how to handle this. She spoke to me rudely. She delayed my order for 20 minutes and then came and gave me the order which was already waiting behind the counter. I don't know why I waited for 20 minutes. All the workers are rude. They don't talk to anyone. You have to ask yourself. Everything is absolutely useless. The service is the most useless restaurant in all of Bakersfield

Dakota Burke

This location consistently messes up order. Yeah they are good at correcting the issues but this shouldn’t have to happen. On average over the last 5 years it’s safe to say 75 percent out our orders were wrong.

Sonya Donato

Its actually 0 stars. The young man in the drive thru at the first window had his hands down his pants while waiting for us to pull up to pay. Disgusting. Then everytime we come, they make us pull to second window or park in a spot. What's the point of a drive thru!? We got fries and apple pies. Your system sucks!! Do better!

Alfredo Vielma

So I’m guessing we don’t use the McFlurry machine to blend them anymore... not really satisfied with this location. I feel like I shouldn’t have to go to a different location to get good friendly service Where they won’t close the window on me before I can get my question out of my mouth to see what happened to my order, but I feel like that’s what I’m going to have to start doing.