Subway

Very good food and service, usually hit the one in Rio Hondo but this one was way more on point

Robert Ortiz

Very good food and service, usually hit the one in Rio Hondo but this one was way more on point

My first time to that Subway. Walked in and waited to be helped. Ordered my food as I do at other Subways, Service was fast and easy but the tables were dirty. Two employees one working in the back area and the other sitting at a corner. Went back for a second time to see if it was a one time thing but it was the same. I'll look for another Subway.

Went to eat at this Subway. I haven't had Subway in a long time. It was really hot in there. You need to please fix air con. And there was no spoons for the soup. Please order more spoons. I would have liked to eat my soup with my sandwich. You need to have spoons for soup And the employees need to wear their mask right when preparing the sandwiches please. Other then that The employee that made my sandwich was really nice and helpful. He did a good job with my sandwich and took time to look for spoons in the back. My sandwich was good. I still recommend Subway

Rmando P

My first time to that Subway. Walked in and waited to be helped. Ordered my food as I do at other Subways, Service was fast and easy but the tables were dirty. Two employees one working in the back area and the other sitting at a corner. Went back for a second time to see if it was a one time thing but it was the same. I'll look for another Subway.

Monica Perez

Went to eat at this Subway. I haven't had Subway in a long time. It was really hot in there. You need to please fix air con. And there was no spoons for the soup. Please order more spoons. I would have liked to eat my soup with my sandwich. You need to have spoons for soup And the employees need to wear their mask right when preparing the sandwiches please. Other then that The employee that made my sandwich was really nice and helpful. He did a good job with my sandwich and took time to look for spoons in the back. My sandwich was good. I still recommend Subway

Honestly, love the place but you guys should have just cancelled the order instead of looking lost on what to do because you guys ran out of meatballs, and the the girl there was whispering everything so I don't even know what I got in the end because at that point I was there for like 15mins and just wanted to leave, so just terrible experience in general

Tang Ishi

Honestly, love the place but you guys should have just cancelled the order instead of looking lost on what to do because you guys ran out of meatballs, and the the girl there was whispering everything so I don't even know what I got in the end because at that point I was there for like 15mins and just wanted to leave, so just terrible experience in general

Horrible experience. I felt sick after eating there, i was attended by two ladies who were obviously in a bad mood, and are taking it out on the customers. I asked whos in charge and apparently no one is in charge. Very dirty store would go to another location.

James Reyes

Horrible experience. I felt sick after eating there, i was attended by two ladies who were obviously in a bad mood, and are taking it out on the customers. I asked whos in charge and apparently no one is in charge. Very dirty store would go to another location.

Bread was old and hard, had a #15 fresh. Waited for 10 minutes to get my order in, looked like the new girl was the ONLY one working, one girl was back by the fountain drinks on her phone texting and smiling away while we sit there waiting. The 3rd girl was just looking around as to be looking for something and it appeared to me that she wasn't really doing anything but trying to make it look like she was busy. The service just sucked and the poor new girl looked overwhelmed. Sorry new girl I was feeling your pain.

Dirty, hot and sticky. They were out of Ice so my drink was lukewarm, no tomato's, the AC wasn't working because it was really hot in there and the two workers looked so overwhelmed. Never coming here again.

The manager Belinda is very rude! We ordered using the app, mind you the order gets printed and they follow what is supposed to be put into the sub. I am on my lunch hour and they expect me to go in when I only have a few minutes left. They said to go after work with the subs. She said it wasn’t their fault for the messed up sub. Seriously, this is the second time they mess up in an order that is made through the app! Very unprofessional for being a manager.

Very bad customer service. A young girl that you have employed here, Jasmine, has no service experience. She charges customers before they are ready to finalize their order, is not willing to accommodate guests request for substitutions, she throws napkins into guests hands, and laughs with her coworkers when a customer is unhappy. There used to be two amazing young guys who worked here amd were always chatting with customers and showing good customer service. I'm you are happy employing people with poor customer service and no experience, you should rethink your hiring process.

A horrible experience I had in this store. We placed an order through the app, the order was paid, they took my money from my bank. When we went to pick up the order, they did not give it to us because they did not receive the order. We show they in the app when we pay. a horrible the customer service experience was, the company should teach his employees how to handle these kinds of issues. because I had enough evidence of having paid the order.

Horrible customer service. There was a rude and angry lady. She wasn’t happy at all to take care of our order. She was throwing kitchen utensils from side to side. and refusing my requests for exemplar to toast my spinach tortilla a little bit. We order two drink and after paid then we noticed there was not ice. We told her and she was more angry and just told us you need to read there is saying it. I can’t do nothing about it. That was the worst customer service experience in my life. Please subway owner your food is good but take care of customer service.

Worst experience ever, the employees are so rude, employee Jessica and the store manager today were so rude, allowed us to waste time in ordering our food just to tell us at the end that their card machine didnt work(only cashapp cards) , there was no sign of it being out of order, the employee still had the audacity to tell us the sign was there when there was no sign and were so rude about it at the end . Manager was present at the time watched it all happen and didnt do anything for the customers. TO THE EMPLOYEE JESSICA who took my order : hope you have the worst day ever for messing up mine.

Terrible customer service. I’ve been here 3x for lunch since it’s nearby but sadly I’m going to find somewhere else to eat because the employees here have a nasty attitude and. Also the wait time is so bad being that there’s 3 employees back there and they’re only taking one person at a time.

Went for the daily special on Monday. They have no teriyaki chicken which it was cool. Got a different sandwich and when I get to the toppings. They had pretty much nothing! I saw the girl restocking thinking she will bring more. Man was I wrong! The guy tells me we are out of this and that after he toasted my sandwich. I tell the guy thank you but I don’t want it no more. The guy looks at the chick and they both start laughing because I cancel the order. Tell me Subway why did you employees find that funny?

Wanted meal deal but was wrong day wanted tuna. So told him just give me tuna meal I will pay regular price. Told me he was busy .sat down to wait no one in front but customer came so he decided to help next customer first I left if he did not want to help should have told me. Will return but to want him to service me.

Rogelio Rivas

Wanted meal deal but was wrong day wanted tuna. So told him just give me tuna meal I will pay regular price. Told me he was busy .sat down to wait no one in front but customer came so he decided to help next customer first I left if he did not want to help should have told me. Will return but to want him to service me.

xScarlett.Blossomx

Dirty, hot and sticky. They were out of Ice so my drink was lukewarm, no tomato's, the AC wasn't working because it was really hot in there and the two workers looked so overwhelmed. Never coming here again.

Carmen Slayton

Bread was old and hard, had a #15 fresh. Waited for 10 minutes to get my order in, looked like the new girl was the ONLY one working, one girl was back by the fountain drinks on her phone texting and smiling away while we sit there waiting. The 3rd girl was just looking around as to be looking for something and it appeared to me that she wasn't really doing anything but trying to make it look like she was busy. The service just sucked and the poor new girl looked overwhelmed. Sorry new girl I was feeling your pain.

Ilsee Vanee

Terrible customer service. I’ve been here 3x for lunch since it’s nearby but sadly I’m going to find somewhere else to eat because the employees here have a nasty attitude and. Also the wait time is so bad being that there’s 3 employees back there and they’re only taking one person at a time.

Neka Lee

The manager Belinda is very rude! We ordered using the app, mind you the order gets printed and they follow what is supposed to be put into the sub. I am on my lunch hour and they expect me to go in when I only have a few minutes left. They said to go after work with the subs. She said it wasn’t their fault for the messed up sub. Seriously, this is the second time they mess up in an order that is made through the app! Very unprofessional for being a manager.

Juany Montes

A horrible experience I had in this store. We placed an order through the app, the order was paid, they took my money from my bank. When we went to pick up the order, they did not give it to us because they did not receive the order. We show they in the app when we pay. a horrible the customer service experience was, the company should teach his employees how to handle these kinds of issues. because I had enough evidence of having paid the order.

patty reyes

Worst experience ever, the employees are so rude, employee Jessica and the store manager today were so rude, allowed us to waste time in ordering our food just to tell us at the end that their card machine didnt work(only cashapp cards) , there was no sign of it being out of order, the employee still had the audacity to tell us the sign was there when there was no sign and were so rude about it at the end . Manager was present at the time watched it all happen and didnt do anything for the customers. TO THE EMPLOYEE JESSICA who took my order : hope you have the worst day ever for messing up mine.

Arturo Flores Jr

Very bad customer service. A young girl that you have employed here, Jasmine, has no service experience. She charges customers before they are ready to finalize their order, is not willing to accommodate guests request for substitutions, she throws napkins into guests hands, and laughs with her coworkers when a customer is unhappy. There used to be two amazing young guys who worked here amd were always chatting with customers and showing good customer service. I'm you are happy employing people with poor customer service and no experience, you should rethink your hiring process.

Raquel Rodriguez

Horrible customer service. There was a rude and angry lady. She wasn’t happy at all to take care of our order. She was throwing kitchen utensils from side to side. and refusing my requests for exemplar to toast my spinach tortilla a little bit. We order two drink and after paid then we noticed there was not ice. We told her and she was more angry and just told us you need to read there is saying it. I can’t do nothing about it. That was the worst customer service experience in my life. Please subway owner your food is good but take care of customer service.

Anthony Martinez

Went for the daily special on Monday. They have no teriyaki chicken which it was cool. Got a different sandwich and when I get to the toppings. They had pretty much nothing! I saw the girl restocking thinking she will bring more. Man was I wrong! The guy tells me we are out of this and that after he toasted my sandwich. I tell the guy thank you but I don’t want it no more. The guy looks at the chick and they both start laughing because I cancel the order. Tell me Subway why did you employees find that funny?