Guild Hall

As it turns out, the restaurant is open until 10 pm, but the kitchen is open until 9:30 pm! It's terrible that you, as a customer, need to place an order so that the kitchen has time to prepare it by 9:30pm. It seems to me that the employees of this restaurant are lazy and violate working conditions.

I order a chicken sandwich And they game me my food cold ...over charged me with a apple pie I didnt even order and the chicken sandwich was really bad 😤 the employee was really rude at drive thru and the lady in the window hardly wanted to give me condiments

Horrible service went through the drive thru...they're not busy at all yet they don't know how to make an order correct charging 4 dollars for a small mac and cheese and not putting it inside the bag and on top of that they forget to put buffalo sauce when I clearly asked for it..will not be going there again...whoever owns this chain....get better workers

In ordered online over an hour ahead of time, got here, and they’re making me wait thirty minute. Never again. Just go to Popeye’s.

Literally standing there at the counter and no one asked me what I need or if wanted to order, she simply was going back and forth with her employees , what kind of business is this? I can see why the low ratings... I love KFC but you tho this attitude deserves my money? No.

Line is always busy wow it’s crazy they need new staff here so irresponsible why is their line always busy ???? I don’t understand????

Yeah this place is completely unprofessional and the employees should be fired and held accountable for lack of human safety. When you fulfill with a food delivery app, you need to SEAL THE FOOD. How dumb can you be to leave open containers, open bags and open drinks for a customer to consume? This place is absolutely disgusting and should be serving homeless people only with their safety etiquette, not paying customers. Will NEVER order from here again and I suggest anyone reading this do the same. Keep up

Worst experience of my life at any KFC. Rude staff, no effort, no customer service, getting angry and talking about customers in the back even though we could still hear them. The food was lazy and somebody sitting near me got raw chicken and they treated her like dirt when she asked for new food. I recommend you stay away from this KFC unless you’re using the drive thru.

Wish I could give a negative 20 for this location the parking for them was full on the parking spots that I have an ability to get in and out of without parking illegally. Only spot available was a handicap parking spot which I do not have a placard for. Since I had no ability to actually Park safely and legally to get in to the location I went to the drive-thru in order to pick up my order and they flat out refused to do that despite the fact telling him that I had no way to actually Park to come inside.

One finds oneself at KFC not in pursuit of culinary enlightenment but in search of something simple, immediate, and—one hopes—cold. Imagine my dismay, then, when I discovered that this particular establishment had achieved the impossible: they had no ice. Not a cube. Not a shard. Nothing. I did not know beverages could be served at the exact temperature of disappointment. The wait, too, was a study in inefficiency so profound it bordered on performance art. With only one person ahead of me, I naïvely assumed I might be acknowledged within a reasonable time frame. Instead, I languished for over thirty minutes, watching staff members move with the frantic energy of individuals abandoned by management and left to orchestrate chaos entirely on their own. To be clear, the employees appeared stressed to the point of collapse. The true fault lies not with them but with the managerial philosophy—which, if one can call it that—seems rooted in the belief that a store can operate on sheer willpower and ambient despair rather than adequate staffing. As for my presence? Thoroughly ignored. I stood there like a Renaissance still-life of patience, utterly invisible to those rushing past. No greeting, no reassurance, not even the faintest acknowledgment that I existed. In sum, this KFC accomplished something remarkable: it made me long for the gracious efficiency of literally any other establishment, including DMV lines and jury-duty waiting rooms. I would not recommend this location unless you are conducting an anthropological study on corporate neglect.