Michael Hinesly

This is a great place for the whole family to go for their food.

Bkids

got some mozzarella sticks and a hotdog. Everything was fast and high-quality. This is probably the best Sonic in town

Ozzie R.Z

Tater tots. Really taste. Great customer service. Fast service. Easy to order and great people.

Logan Dodson

I love it but it needs more decoration make it pop

Chad Blain

One of my all time summer refreshments stops. This is also my favorite Sonic in Burleson

Jordan Smith

Best Sonic I’ve ever had. Idk what they’re doing different but both smash burger and chicken sandwich were multiple levels better than anything I’ve had at Sonic previously. Not sure who the girl was who took my order, but she was nice. Judson brought me my food and was extremely welcoming. Shout out to the cook on deck. Is this really Sonic? The chain restaurant? Felt like a hole in the wall. Hidden gem at the moment forsure. Hope this location keeps hiring stellar staff.

Miriam Chavez

Corban brought our food out and was very friendly and held a Nice casual conversation. Probably the friendliest fast food service I’ve seen in a long time compared to other chains!

Carhop wasn't that friendly, but hey, everyone has a bad day occasionally. No harm-No foul. Food was good. Half price cheeseburger Tuesday.

I ordered a large dr. Pepper and an order of onion rings. It took a long time to get my small order and once it arrived my onion rings were over cooked. The one boy that was delivering orders seem to be running his butt off. Looks like they should have had some help for him.

Waitresses were very pleasant and service was very good. Along with very good food....a keeper for us.

Solid service, they know what you want and how to make it, if you order something that takes 2 seconds to make, you get it in 2 seconds but if you order a lot you get it in a lot of time. Food quality is always what you're paying for, a bit above average for a but above average quality

Sonic has been here in DFW area most of my life. They were good then as they are now. This is a very clean, quick service drive in, it never disappoints me. Sonic is a place that still serves real meat. Huge plus for me.

I normally have no problems with this sonic but I ordered a 44 coke EASY ice and this time and it was full. Not a major problem but I like my easy ice else don't get much coke in it. I am a coca cola addict lol and I need as much as I can. The arnold palmer was fine.

I always use the app to order ahead, and yet I still wait over five minutes to receive my drink order once I arrive. Great drinks and you get happy hour prices all day through the app. but it it doesn’t save any time by ordering through the app. I still love Sonic!

Its a good quick snack. Just makesure u don't go there between the hours of 4pm an 5pm. The teenagers are hanging out an being rude an u cant even hear the person on the speaker box

Ordered 2 drinks on the app and when arrived at Sonic we still had to wait 20 mins just for 2 drinks. There was only 2 other cars at the stalls and one in the drive thru.

It's a 50/50 chance they will get your order right. If this is the one by Burleson HS. I know the managers name by heart he will fix it but I went 4 times in a month and Everytime my order was wrong !!! And one worker told us that the kitchen wanted to inform us that all burgers come with mustard . Duh!!!! If you were listening when taking the order you would have known that I know this already. These kids running this Sonic need a few adults there to supervise better. The only Sonic that has not messed up my order was in Alvarado!

Customized my burger through the app and they ignored the customizations. Person who brought the food out was very nice tho

Drinks slushes etc always good to go. But the burgers are disgusting. I don't know what kind of beef they use or what the issue is but I took some bites and threw it out. I had this same experience about a year ago hints at why I haven't been back. Come get your great flavors for slashes and chili cheese cones but no burgers.

The new double stacker cheeseburger is great. The drive-thru wait times are ridiculous. The last 2 times it has been over a 15 minute wait with only 3 or 4 cars in front.

The food was hot and exactly how i would expect it to be.

Smallest breakfast burrito I've ever had from sonic. It was snack size. Especially when I ordered the ultimate meat and cheese. I was expecting it to be the size or bigger than I'm use to. Definitely NOT snack size.

The ladies in the morning are great! They’re polite & they manage to get the line through and served in a quick manner and their food quality is always perfect... however the kids in the afternoon are rude they try to rush people out of the line and end up just causing a time jam and this is the third time this week that they’ve messed up my order and it wouldn’t even be a big deal but the wrong food you gave me is cold and stale.. maybe put some new management on that night crew, very disappointing

Joe Sonterre

The food is pretty standard at most sonics, but the service was poor at best, when you’re the only one there and you push the button and it takes him three minutes to answer, it kind of makes you wonder. The atmosphere has not changed in so long they really could do something to jazz the place up. That is sonic as a whole.

Laura Richardson

Been going to this location for years and they're usually really great. For the last couple months however, every time I order a sweet tea it has an aftertaste of coke. It tastes so bad. I think they're not cleaning their tubes properly or something. I'm so disappointed in this location, I just want a good sweet tea.

Cherry limeade is not tasting like it at all. I drive off thinking I am getting a good drink and it's too late to turn around. So I go to another sonic that makes it right.

This place has gone downhill. They ALWAYS get your order wrong now, whether it's a simple coke or a dinner order. There are some gems in the staff, but overall most are just short and rude... I would recommend the one on Alsbury, or maybe just a different place in general.

I usually love this place. Everytime I go I get a route 44 dr.pepper with real cream and vanilla cream. Half the time I go an employee tells me they don't carry real cream the other times I go my drink is made right. Your employees need to know what you carry and don't carry next time I will be asking for a manager.

Service has gone downhill rapidly. Ordered a sonic blast and got a cup of ice cream with about a tablespoon of add-ons on top. Not worth the $3.

The service was incredibly slow, they only brought out our parts of our flagship desert (fried oreo a la mode) at a time in 3 different trips and we had to ask for our 4$ in change back. NOT THE FIRST BAD EXPERIENCE HERE

Got the order wrong. Ordered 2 large drinks. We received 2 medium drinks. We informed the car hop of the mistake, so he just added more (dang) ice to a large cup! Arg!!!

I grew up on sonic. Before moving to burleson it was a once a week stop for me. Once I experienced this particular location it has dropped to a couple times a year. It seems as if their business attitude is to see how often they can get away with screwing up an order. Maybe it's leave the onions on even when not requested. Perhaps I really didn't mean no mustard so let's double the mustard. Oh, I want a supersonic cheeseburger? Let's just charge me for one but give me a single patty instead. Or let's leave out that extra order of fries that's on the receipt. These examples are not from one visit but several over the past several years. I go back every once in a while in the hopes they have started caring. I have called in the past, but doesn't seem to make a difference.

Waited an hour for my food then when I call to get an answer I’m was great with a we have a lot of people and it’s busy. Seriously sonic do better

Rude when I asked for ranch and ketchup with chedr peppers and fries. Literally just hung up on me and I never received condiments. Why am I tipping on fast food, again?? Won't come back. Ever.

The person taking my order made me repeat myself more than once because their fellow employees were yelling in the back ground. They got the drink sizes incorrect and did not take off the happy hour discount. Even after I asked. The card reader didn't work and they brushed me off when in asked about my order being the incorrect price. I know it's only a few dollars but with poor service I will just go somewhere else.

Food took 20 min fried pickle burger with soggy fried pickles rock hard tots and consistently getting orders wrong not the best sonic. Then the owner sees these issues and goes reach out to us call our hotline instead of trying to actually fix the place.

I have always LOVED Sonic...but this location has problems. I have had lukewarm burger that wouldn't even melt cheese..i have had an order mixed up twice in one drive thru visit.. I have had to wait while the man ahead of me had a yelling episode about how many times he had been at Sonic and this drivethru boy always miscounted his change. Fix the problems...they are staff related. Tried again recently and food was good..and they evidently have fixed their problems. Good since they are right next door.

If you go during the day this place is great. BUT if you go at night it’s always horrible. Very rude when your ordering, and they never make a blast right. Just throw some candy on top of the ice cream. But again during the day was great, need to work on night shift imo.

Was missing a burger from my order. It was $1 coney day so understandable, it was very busy. I confirmed with the manager 3 separate times what item I was missing exactly. I come back the next day, and confirm again exactly what item I was missing. When I got home, I got the complete wrong burger. There's always something wrong with the orders here.

I had a mobile pick up order that was supposed to be ready at 7:40. I got here at 7:45 and it’s 8:09 right now and I still haven’t got my order.

Jenny Hutto

So slow! Only ever ordered drinks (which they do make correctly) but it takes 15-20 min! For 2 drinks! 😒

Bannon Associates

I think they need to work on their microphone and also the person taking orders. For one thing she talked a million words a minute, but the most irritating thing was trying to order! I wanted a number 3 with mustard lettuce and onions only. We must have ordered it 3 times. I also ordered tots. When I got my order I had mustard but nothing else. Also, had fried instead of tots. Don’t know if I will try this location again.

Disgusting. Don’t want a grey hot dog.

I odered a burger with bacon and it came back with no bacon so I asked for it to be remade and he said I'll just bring you a side of bacon I said no i want it remade and he brings back the same old burger in a new wrapper and lied to me and said it was remade. Don't why it's so hard to do your job the right way.

Please don’t order the cinnabon cinnasnacks we bought 5 and they all weren’t cooked all the way the inside was raw. If you do make sure it’s completely cooked

I actually don't even want to give one star. I went to sonic Burleson on elk Dr tonight. I spent 40 mins in line and there was only 2 cars ahead of me, I had to keep repeating my order, was then told their computer froze up, so then had to go to the window and repeat my order again several more times. Then was told to pull forward and about 10 mins later my food was brought out only to find when I got home I was given the complete wrong order. Nothing I was given was right.

Horrible experience. My order was wrong. I tried to call to let them know that it was wrong Nobody answered. I went back to the restaurant and the teenager employees are too concerned about their social life to help out. Never coming back

So apparently sonic has a "no glove policy" I've never heard of this nor worked in a food industry without gloves. But i just watched a guy put cherries on our shakes with no gloves.... i talked to a manager and he tells me they only have to wash their hands every 30 mins. GROSS. All they did was take the cherries off like it made a difference after the cherries already touched the shake.

I was there for half an hour waiting and those people they did not attend me. They should get fired. I'm sad now, I just wanted my "Half Price Shake" I was actually thinking about spending over 50 dollars on their food.

Ordered a blast and after waiting and waiting it was soupy. I asked for it to be remade. Guy said he would see what he could do to fix it and after a minute he hands me another soupy blast. Was not remade. Gave me the same one back. This isn't the first time. Will not be back to this one. I will drive across town.

They messed up my order (I paid for an item, and they didn't give it) and took forever to deliver, I did not have the time. These things happen. Next Day, I ordered a head, and after waiting 10 minutes, I saw them mark it as "car hop their way", another 5ish minutes pass.

The manager at this location is VERY rude I placed a order online and it didn’t give me a option to change my WATER to a Route 44 size I called and she said she couldn’t change it…. It’s about customer service lol honey it was only about a 10 CENT difference! Lol unbelievable.

Our order was given to another. We finally asked where our order was and they said it was lost and we had to wait another 15 minutes to get our order. I know they were short handed but when we saw them going to the different cars around us asking what they ordered and skipped us, we didn't realize it was our order they gave to the wrong customer.

The young male (10-24-23) at the drive-thru (elk dr)told me the large drink I didn't receive was credited to my account. It was not. I was flat out lied to.

I ordered a medium Sonic Blast and a small Mozzarella sticks. The kid came to my vehicle laughing. I didn’t think nothing of it. I drive home and notice my Sonic Blast has leaked all over because it had holes in it and they gave one Mozzarella stick when I supposed to get four. I was so upset that I could never return.

Haven't been to Sonic in a while and decided to try the Patty Melt. BAD IDEA. I ordered the Patty Melt simply No Mayo, No Mustard. There were no grilled onions, just a dried out burger patty, burned toast that was really tough around the edges from staying in the microwave too long and I was offered ranch and got a handful of ketchup. Needless to say..... I won't be back. Thank you Sonic for reminding me why I stayed away.

Everyone always acts like they are in a bad mood or like it’s an inconvenience to take and make an order. No one there smiles either! Order is never right when I get it, but the receipt says exactly what I ordered!! Do they have reading skills? My Dr Pepper has always been watered down, flat or has some nasty taste. This is the only sonic in Burleson that has these problems. And I know I can go to different one since I have these issues with this particular one but Tuesdays are the only day I go because it’s next door to my weekly appointment and it’s happy hour. I want to give them another try everytime I go but I don’t think I will be returning anymore!

My family and I ordered lunch here and there were mishaps from the beginning. While I was ordering, it was sent to another stall and another customer ended up paying for our food. They did end up voiding out that transaction and rang up the order again but it came out incomplete and wrong. The chili cheese footling appeared old and was not fresh even after the carhop said they just cooked it ( chili and cheese was cold). Instead of pushing the button again, we decided to just go ahead and eat the food because we did not want any “extra” condiments in our food if we pushed the red button again.

Worst sonic ever! Just order and the two teenage boys have no idea what they are doing messed up our order gave me cold watery gravey and then try to get me to wait 15 minutes for new fresh gravey what is the point my food is going to be cold no thank will never eat at the Burleson sonic on elk they also forgot to put bacon on my husband burger and forgot his fry tried calling to talk to a manager and no one answers go figure right

Went to Sonic on way home from hospital with wife. The posted menu showed no plain regular Sonic burger. Tried to order 2 regular Sonic Hamburgers with mustard. Had to argue with person on switchboard to convince her we did not want cheese. Finally got across that we didn't want cheeseburgers and only wanted one order of fries. She told us bill was $9.93. When we got order it was $9.93 and the ticket said 2 Cheeseburgers with No Cheese. The delivery girl had no change for a $20.00 bill, $10.07 and had to go back inside to get change. It was 8:00 PM when we got there an d after spending 9 hours in hospital for wife's day surgery was not in mood to try to get resolution for over charge and sorry service. Needless to say the sonic on Elk in Burleson is no longer on our list of approved restaurants.

None of the buttons work to order and the drive through headset doesn't work either. Can only order on the app or wait in line to order at the window and then wait more. Rediculous that a popular place like this can't get working stuff.

We ordered 2 milkshakes. The mini was completely melted and the medium was half melted and barely had any banana in it. We definitely wasted our money at this Sonic. Very poorly done !!!

My wife comment were that no one can make ocean water right! Looked at me and said this had sprite in it because they had some much coconut in it. Also order popcorn chicken that was like warm for as long as I had to wait should been burning my mouth

Rude staff and mediocre food - when you can get the right order. Ordered lunch in the drive thru for 3 people and after the 3rd correction to our order we finally left. When we got home, our order was still wrong - lol. For the amount of trouble it is to get food here, I would rather just make a sandwich at home.

Had to wait about 20 min to get 2 oreo blasts when there was maybe 3 other customers there. And apparently they only use 1 single oreo in a small blast at this location. I'll never come back to this one and will drive further to a different location

Kay was my car hopper and she was beyond rude to me after I waited 20 minutes for a medium drink. I was still courteous enough to tell her thank you when she handed me my drink and she rolled her eyes and gave me a dirty look! I won’t be going to back to this location.

TERRIBLE.. ordered through doordash, got my food within 25 mins of ordering (fast) and yet food was cold, and bacon was hard to chew!!! just seriously!!! won’t be returning and advising my peers. just ridiculous… how long has the food been sitting for the bacon to be hard to chew

ordered the new hickory bbq burger and was excited to try it, but i got home, and there was no bbq nor the bacon i added to it. i hadnt been to sonic in a while because all the burleson stores are pretty bad, but i thought it had been long enough that surely things had changed but no. there are plenty of places in burleson to eat, dont waste your money here, i know i wont ever give sonic another chance for the rest of my life

Just had an absolutely horrific experience at this location. I went through the drive-thru and ordered a drink the woman rushed off the speaker and ring up the wrong item. I tried to get her attention through the speaker and it took a second before she finally looked out and realize I was waiting at the menu. She got back onto the box and asked how she could help me and I told her she rang up the wrong drink she corrected it and I pulled around to the front. This wasn't the bad part of the experience, after I got up to the window I could see her staring at me and pointing while she talked to another co-worker. She shoved my drink into the window worker's hand and literally waved me off through the window with the nastiest look I have received since high school. This place is poorly-run already and no one there seems to be over the age of 18 but I cut them some slack because it's right next to the high school and what else do I expect from a fast food restaurant ran by children but this was too much for me.

Somewhat understandable consistent lack of inventory. They are very slow in the stalls but often just ignore the drive thru. There is another Sonic a couple miles away I go to even though this one is much closer for me.

literally took them 30 minutes to get a single drink out and I was late to work because I just thought I’d stop for a quick drink since it’s 107 degrees. Don’t waste your time, there is a starbucks nearby and FASTER food places if that’s what you’re looking for. If you insist on getting sonic, the locations on renfro and joshua will be faster by at least 20 minutes.

15 minutes to answer at the drive thru And another 15 for medium order of mozzarella sticks. I don't know what it is with this particular location but they are incredibly slow

Couldn't order a regular hamburger had to order a cheese burger with no cheese. Asked to have mustard put on both buns only. When I got home the cheeseburger without cheese had mayonnaise and ketchup on it no mustard. Went to the web site to do a survey it wasn't working for whatever reason. After several attempts to call finally got a person they informed me local stores in the area serve cheese burgers like that you can't order a plain regular hamburger I was was always taught a plain burger was cheese less. And to top it off had to request my drink order that I had order was not brought out. It's a shame you look forward to eating something you order just to find what they prepare and serve. No more sconic in the Burleson!!!

Very poor poor service. Drive through is the pits! No one can take an order right, and they ask you 3-4 times to repeat, and have 2 different people asking what I need. So sad. They don’t listen and then you go to pay and give them a $10 dollar bill and they gave me .55 cent back. Which was way off. I told them that wasn’t right. They still had the order wrong. I’ll take my business somewhere else where they will appreciate it. I don’t see how the Sonic on elk stays in business. LETS PROTEST THIS PLACE! Close it up and fire all the employees and rehire and start over. It’s the most disgusting place ever.

Terrible!!! I waited at the intercom for like 5 minutes someone poked head out and still did not acknowledge that I was waiting to place an order. The manager sierra had the worst excuses for the unprofessional clowns that work on Friday nights. 2 cars drove away that were behind me and I wonder if the owner knows about the business they are losing at night due to this behavior. I understand mostly kids work there but there were 2 people that looked like young adults. This is the second time tgis has happened with the same manager and seems to be her pattern. Will be escalating to corporate this time.

So after years of this being the best sonic in the area, it is officially the worst. every time I stop there,they mess up the order and not just a little bit. They are especially bad about kids meals. you can order a cheeseburger; They won’t put cheese on it, and they will forget to put the toy and every single time. If you ask them to fix it, they will treat you like you are the biggest burden. I’m sitting in the parking lot as I type this, they messed up two burgers completely, I send them back to get them fixed. It’s been 15 minutes. I called to see where the food is because nobody else is here, and they forgot to fix it. They forgot I was sitting in the parking lot! And I don’t trust this place to not spit in your food if you have a problem. They’ve done it before they’ll do it again.

If you order a pulled pork bbq sandwich expect to only have a spoon full of pulled pork. It for sure doesn’t like the commercial. Spend the money for less meat. Never again. Should have had went to McDonald’s like I was told.

Normally I’m not a reviewer, but this is an exception. I waited over 15 minutes for one drink, which I ended up not even getting, that was ordered ahead on the mobile app. I pressed the button 3 times and each time was told it was on its way. I’m an understanding person, but this was just ridiculous. If they were busy it would be different

My pregnant wife and I ordered 2 drinks and 2 sides for a quick snack and cold drink during the scorching weather and we were waiting for an hour and a half before we decided to just leave because we were going to run out of time for our errands. We never got our orde

All I asked for was no pickles and no mustard on a number one. I was informed mustard doesn’t come on the sandwich. I ordered my tots and drink, received them, and left in a hurry. I wouldn’t stop by a fast food place if I had time to ensure everything was correct. Come to find out, when I take my first bite I find not one but multiple pickles on my sandwich. I don’t ask for a fast food spot to be kind but at least get my order right.

The worst sonic in the DFW area. They are rude and snarky. They always get the order wrong, and they take so long to get it to you. Go to literally any other sonic around. Save yourself the headache.

A lot of kids 104

I went and ordered my two grandchildren breakfast before school this morning. The boys in my cash app card did not go through although it had $90. Then I told him to run my Chase card and I told him that I was probably 70 cents short and would have to give the rest of his to him and change I'm not sure he knew what he was doing because all of a sudden he said my Chase card didn't work either. I tried to figure out what was going on with my card and saw that the cash out card for some reason had been put on block so I'm blocked it I told the boy to run it again this time he sent his manager outside and she had a major attitude with me She treated me like I was some poor person off the street trying to get free food I don't even know if she redid my card or not but my grandkids got to go to school hungry while they took the food and threw it in the trash I am very upset today I went straight to 7-Eleven and use my card with no problem so maybe they need to look at their machines

Kolby Whittinghill

Whoever did our order in drive thru at 12:55 got our entire order wrong with us being the only car, (a coke, root beer and a pretzel) putting Red Bull, and a Coke Zero and no pretzel, once getting the order correct she then decided to talk crap about us RIGHT NEXT TO THE WINDOW TO A COWORKER then act fake and ask for our money like we didn’t hear her. The manager gave us a fake apology and still expected our business.

Nick Williams

Drive thru. Window opens, wind knocks my bagged order onto the floor. Window shuts, 5 seconds later my order is handed to me. Pretty sure 5 seconds wasn't enough time to remake my order.

Chris Dunivan

Wife and I stopped in to sonic around 5:00pm the 17th asked for two quarter pounder with cheese mayo extra onions lettuce tomato. We got two small double meat cheeseburgers and they sucked. Will never go back

Travis Smith

First time going there, got a simple order of a large sprite, add raspberry and blue coconut. After waiting 15 minutes to get to the window and then another 5 minutes at the window I finally got my drink, checked it out, saw the blue and thought “cool they got it right” took a drink after leaving and what do you know, no raspberry.. like it’s not a big deal but come on, waited forever and you charged me extra only to not add something so simple to do?? Jesus

Kim Boyd

Ordered on the app and went to pick up the food. When Cory finally brought the food apparently I wasn't taking my food and drinks fast enough. I was trying to ask him for a drink holder since he didn't bring one and he kept saying here.. here as I was trying to get my drinks since he came up behind me instead of in front of my truck. When I took my last drink he was gone. I pushed the button and told the guy that I didn't appreciate Cory rushing me and the guy said "No, ma'am he wasn't". He was just as rude. I will never go back to this Sonic ever! Food wasn't that great either.

Colton Bivens

Just grabbed a breakfast sandwich, this thing was a rock, and the eggs were too. I think it’s been sitting out since yesterday morning. Do better

Marisa Cadena

Honestly the worst in everything. In the grand scheme of things, not that big a deal but when I spend money and leave a tip BEFORE HAND I’d like things to be decent. The service was horrible! I ordered on the app and waited 15 minutes past the pickup time. The guy brought it out and said Here. So I read the receipt, looked inside and let him know I was missing an item and all the condiments. So he went back in and I waited 6 minutes until I pushed the button and asked for it. He said, Sorry they wouldn’t answer my question. Idk what that meant. But the food is burnt and not great. Anyway…as convenient as this location is, I don’t plan on stopping there too much more.

Kyla Lopez

I was picking up an order for other people as well as for myself. We all got tea with different flavors. I got the drinks and asked the lady which ones were which, she responded “they didn’t mark them , so I guess you’ll just have to try all of them and see what happens. “ I would go to a different location as I have had several experiences like this here.