Rasik

I’m a regular McDonald’s customer and have visited this store around 4-5 times. The food is always good, and I appreciate the convenience of online orders and the drive-thru. However, I’ve noticed that the staff are usually very busy, which is understandable. But even when waiting at the counter to order, they don’t acknowledge customers unless we say ‘hello’ or ‘excuse me’ first. The same thing happened this morning. Just wanted to mention this as a small observation—everything else is fine!

Monday Oct 27. 4:56 AM. Cashier was not friendly and far from welcoming. Older Hispanic lady with an accent. She assumed I knew that #2 came with a drink. Or somehow just already know. She said when …

To slow took 10 orders at least to get my food and it was very frustrating and dumb for real because I only ordered 3 things it was honestly horrible waiting that long for my food

To slow took 10 orders at least to get my food and it was very frustrating and dumb for real because I only ordered 3 things it was honestly horrible waiting that long for my food

Did an online order to pick up in the drive thru and they took forever to give us 4 mc chickens and 2 plain cheeseburgers. It was not packed. Drive thru was empty and so was dining room. Not only t…

The service was horrible they tried to charge me for a extra combo and said that's what I ordered. The crew member Maryana dropped some of the change and tried to make me pay for it not giving me t…

The service was horrible they tried to charge me for a extra combo and said that's what I ordered. The crew member Maryana dropped some of the change and tried to make me pay for it not giving me t…

Few days ago went to get coffee using my app for 99 cents arrived to work yuk the coffee was bitter and today 3/2/25 again around 7am arrived home the coffee was again bitter I was lazy to go b…

Thee worst McDonald's \nI've been waiting for 25min for a Frappuccino and 4 apple pies. Couldn't find my order then took longer for my Frappuccino n pies. So disorganized. \nOne thing I give is tha…

This McDonalds customer service is terrible!!!! We got 3 burger meals we asked for ranch and buffalo but we got charged 60 cents. The Hispanic lady in the window called the "manager" which stated h…

This McDonalds customer service is terrible!!!! We got 3 burger meals we asked for ranch and buffalo but we got charged 60 cents. The Hispanic lady in the window called the "manager" which stated h…

very rude, bad customer service some lady with red hair was so unprofessional find another job if your not happy there

Service and food are usually good. Today i went in and waited for 3 minutes then another car pulled up on next driveway and took there order before mine waited another 2 minutes while I'm saying …

Too crowded not that much parking\nThey literally gave me 3 coffee all spilling out all over the outside spilling in my car\nWhat kind of f n service is this so I went inside and told them they had…

Ordered a number 5 and specifically said "and also let me get a Bacon, Egg & Cheese Biscuit. No combo" and they gave me this?!!!! What is going on????? Do better!

i just got my iced coffee from these stupid asses and they served me water and creamer with a speck of coffee and on too of that i waited in the drive thru for 10 mins and another customer behi…

Esther Covarrubias

Worst place to eat. Not clean . Employees are so rude.

Betzabel Zuno

There is one person who I suppose is a manager who shouts and shouts at the employees and listens to the lobby, I find it very unpleasant to be eating and who heard that outside, unprofessionalism.. is a woman because of the tone of voice, this is happening at approximately 3:50 pm. I hope this can be improved, as I like to come to this establishment and if I eat.

Fran Lopez

I want to be clear I do not expect 5 Star food at fast food places, but if I'm spending $45 for 2 Big Mac meals and a 10pc it needs to be HOT!! I limit fast food for my family because it's so unhealthy. But when I saw the Grinch boxes I just had to try them. Getting fries and nuggets that were lukewarm alongside with Big Macs that were mostly full of bread and the thin barely warm crap they call meat is ridiculous. I didn't realize I had no straws napkins or any other condiments besides the ONE barbecue sauce they give you till I got home. All this did was just remind me why I don't eat at McDonald's Anymore!

Hilario Amezola

Got 2 garbage McRibs, at cost! No combos and a chicken sandwich by itself. $26 Chicken sandwich was only meat and both McRibs had no flavor Save yourself the $$$, overpriced garbage

randyitachi100

The worker in the from gave an attitude and did not display customer service when they were in the wrong and forgot to include paid items such as chicken nuggets and small drink even though it’s shown on mobile receipt.

Michael c

Yesterday on November 5, I bought a big Mac bundle with two big Macs two medium fries two 10 piece chicken McNuggets. They charged me over $20 and didn’t give me all my food. THIS WAS A HORRIBLE EXPENSIVE EXPERIENCE AND I DONT RECOMMEND THIS MCDONALDS TO ANYONE THE STAFF CHEATS CUSTOMERS OUT OF MONEY AND FOOD. CUSTOMER SERVICE WAS HORRIBLE AND I WAS SHOWED HOW MUCH THEY DONT CARE. Congratulations it sucks to suck.

L B

Beware ordering food at the drive thru in the mornings. If your bill is suspiciously rounded up it’s because the cashier added a donation to your bill. He does not ask if you want to donate and takes it upon himself to add it.

Marilyn Zamora

Staff in there are bad attitude for no reason terrible service

MONKEY LIFE

Very poor customer service .. there was no one at the cashier both times I came to this establishment .. and I waited over 15 minutes to make my order .. by far the worst establishment I've been too ..

Jacob Rod

EveryTime my mother comes to this place to order breakfast, the guy in the mic (drive thru) notices my mother can’t speak English, she is currently taking classes learning how to speak it. The problem is he notices & still doesn’t call another person to translate or take her order THERE ARE PLENTY OF HISPANIC WORKERS IN HERE THE SHIFT LEADER IS HISPANIC THEY ARE DOUBLED MIC IN THERE . & they still don’t help her out. That slows down the employees & just causes more hassle most of the time I go for my mom but when I’m not available she goes on her own. There’s also a promotion on beverages/ smoothies/ frappes where you buy one & get one for $1. She purchased 2 frappes and they charged her the original price on the second one. What’s the whole point of having promotions if you’re not going to offer them to your costumers. To me that’s stealing and overcharging in my point of view. Just because people aren’t aware of these deals, doesn’t mean go ahead and take advantage. It’s sad and disgusting.

Ruben

Just hire robots instead. For $20 an hour they should be moving faster. This is fast food , they ain't making the food from scratch. They take to damn long

John M

There it is ladies and gentlemen. No cheese on my filet fish. Always check your orders before pulling out of the drive thru. At least the birds had a good meal.

Ed The big BOSS

I haven’t been here for months but I decided to pass by and get some food since it was still open and is one of the closest restaurant around my house. Last time I’m coming back never coming back. I ask for freshly made fries I wanted them soft and hot not hard & burn. Fries taste like they were sitting there for a while and were just drop just to get rid of them, horrible oily taste over cook. SMH. the Mc nuggets i ask for it well done not double well done. Waste of money I had to throw them away. it seem cook wasn’t paying attention while he was preparing my food like if he left them there and left to do something and got distracted and completely forgot about them. It took 15min for me to get my food. Customer service was ok proper manner but the food HORRIBLE. just a heads up for the people who come and order from this mc Donald’s, check your food before you leave. I spoke too soon when I received my food.