Starbucks

Shirley “Sqrley” L

This Starbucks on Fairview phenomenal. Excellent taste, of course, but what makes this experience top notch are the employees. All of them. Greeted by your name and memorized fav coffee order you feel welcomed, important and well... you simply feel good. Best uplifting way to start your day.

Kevin Kipkemboi

Best Starbucks to go and get some work done. The manager is awesome and will treat you like family here. It's just something that you don't expect, but makes this place amazing. Fast WiFi too.

Gabe Natividad

The young lady who took my order was very friendly and helpful. Different story at the pickup up counter. I received my Star Drink but not my slice of lemon iced bread. When I asked for the bread, the guy wasn't friendly. Eventually, I received the bread, but it looked like it was man-handled. Probably by the same rude guy. I hesitated eating it because it wasn't sure if someone dropped it on the floor and then put it back in the bag.

stefanie christopher

Hours of operation needs to be updated. Both google and the Starbucks app show that the store opens at 4:30, so I put in a mobile order at 5. It was a little frustrating to have to sit around for 30 minutes until they opened up. Had I known that was the case I would have continued with my travels and gotten it at a different store. Other than that, the service and coffees were fine.

JL

Lazy and careless employee completely overfills the coffee and did not follow our request. Just lazy.

M “FaeryMagic”

Very unprofessional situation here, after placing my order for a simple coffee and heated sandwich. The sandwich was ready, and delivered by a young man who literally threw it through the air over onto the counter. I really REALLY don't like my food being thrown at me. Waiting waiting waiting, still waiting for a cup of coffee. Asked if they were out of Pikes, was that the problem? Yes, would you like something else? Ok, what have you got? Oh, oops, nothing. They literally had no brewed coffee on hand. This was at about 1:00, one person in line in front of me. By the time the coffee was ready, there was a crowd waiting for their orders. There were 5 people behind the counter, in a small shop, one was the manager. How they all failed to notice that coffee needed brewing is beyond me. Nothing ready to brew, just nothing. By the time I got my coffee, my hot sandwich was barely lukewarm. It took about 15-20 minutes for this all to ensue. Starbucks sells coffee. Make the coffee people. Sell the coffee in a timely manner.

Melody Kranz

We ordered a chai latte with caramel drizzle and cold foam and did not recieve either on our beverage despite paying for it and it being on cup tag. No acknowledgement or anything from employees.

Kat Kat

This place was supposed to be open until 8:30. We show up before 5 and it’s closed. Maybe update your hours on Google.

Pierre G

I've decided to return to this Starbucks which is a convenient stop for my commute. In the past, i've had problems with drinks incorrectly made, bad service, bad attitudes from employees. I waited until after my third visit to provide a follow-up review. On the positive side they seem to have improved on making the drinks consistently but on the service end with the exception of one guy who is also the Bartista. and one girl, the rest of the women at this Starbucks are not very friendly. They're not openly rude, unless you count ignoring the customer. On each occasion my experience has seen them cleaning and restocking only glancing up at me occasionally but not acknowledging at my presence. They could have at least let me know that someone would be with me in a moment. The guy who's making the drinks who's busy takes the time to take my order while these girls stand around almost pretending to work. One particular girl who is blonde only seems interested in helping the good looking young guys. She specifically ignored me at the counter but when I stepped away some of the guy walked up and she immediately helped him. And when I step back to the counter she walked away. I don't know what this chick's problem is. This Starbucks is not focused on customer service. As I mentioned there are a few friendly people here but you can't pick and choose who serves you. I would prefer to go to the Starbucks at Stork & Hollister, it's a shame it's not as convenient to get to. Don't believe the five star reviews you see about the Fairview Starbucks. It's real hit and miss on the service and more miss than a hit for me.

Lindsay Gurrola

The guy Jimmy is very rude. Twice I came in and it was a bad experience with him. He had me wait for a long time twice and the second time he asked the person behind me what they would like, ignoring that I was standing there. Another worker that saw that came up and helped me really quick. She was really nice Nelly I think was her name. She was awesome. I think Jimmy needs to learn from her.