Eloisa Volpe

Service is great, employees are polite but they always forget to give me napkins and utensils. I stopped going there about a year ago because of same reason. Today I ordered a bagel with cream cheese and literally there was one drop of cream cheese in it. Inconsistent

Pablo Lanke

Extremely slow! 15 minute wait for 2 breakfast items, cashier did not know how to place the item we ordered in system. Early morning and it was very dirty

Caro_Prz

Love the food and donuts but the coffee isn't as good as it use to be. I don't know what happened but this is the fifth time they get my coffee wrong and it's not even funny. First it was my chai latte, then my matcha, and today I wanted my first pumpkin drink of the year and they just gave me a regular coffee.

Alma Robles

Went by yesterday and picked up a dozen before heading to work. To my surprise when they started to eating them , the French crullers were bad!!🤢 I think they were not cooked properly.

Customer service is always horrible. Red head need a better attitude. No matter the time of day they never have any donuts. They should make more when they see more than half is gone. To be able to fill up and be able to provide for costumer.

With a bunch of kids running this place, it has gone downhill. U can show up early and they out of most doughnuts. Come back at different times on different days same thing...

The staff is asleep or not doing anything until like 6am. Went to get coffee at 5:30am and NO coffee OR food OR doughnuts were available. They open @4am and should have at least coffee available! Zero Stars!

Ashley Stewart

I don’t know what they have on the menu now, but six employees were crazy busy and after 15 minutes, I was still the sixth person in line (it had not moved) .Thats when I decided that 6 donuts weren’t worth a half an hour of my time. Maybe filling the menu with Frappuccino soy whipped cream lattes with mocha topping that take five minutes to make each was a bad idea.

A Serna

I am so sad to say I will not go buy coffee at this location again. I usually buy a coffee 3-4 times a week I always get decaf because my sleep is gone if I get it any other way. It is 3:00am and I cannot sleep, why you ask? I ordered a decaf coffee pretty sure there was nothing decaf about it. Never again.

Michael Castañeda

online ordering doesn't block what donuts not available, no donuts available inside DD in person either. lady (blueshirt) behind counter very rude with other team member too , ignore customer picking up orders. NEVER AGIAN.

Pete A

Now im not sure if the sauce goes in the taco or on the paper. Hashbrowns were also out of the taco. Not the first time. Sad but some employees dont care about customer service. Their face says it all. Too bad its the only Dunkin in Laredo.

Procopio Herrera

Poor hygiene, person was taking out the trash bag with bare hands then started assembling the donut boxes and taking orders. Never washed their hands or put on gloves. I recommend always get down to watch your order be made.

Moka Fernandez

The drinks are good, the donuts are great. I love the crew members here, absolutely great! They are so sweet and you can tell they do their jobs. They're so patient and they offer great recommendations. However, I could say so much about the awful manager right now. Management was great up until recently. You can hear the new manager screaming all the time. Not only does it ruin the atmosphere, you can absolutely feel the tension between the team members there. It hurts to see because they're working diligently, and the manager does absolutely nothing but stand there and yell. I can only imagine how much it hurts them to hear that they're getting yelled at for even doing their jobs. The employees have been nothing but respectful, and seeing the manager be nothing but disrespectful, rude, and overall an awful person in morals and in work ethics, is beyond me. Please replace the manager immediately for some who is actually competent and actually cares.

Stephanie Ochoa

7 am and I received a stale doughnut. I still tried to eat it, and it is just not worth it. I don’t understand how you can grab a doughnut and not notice that it’s stale.

Linda De Quevedo

This place is extremely cold. Every time I visit, it is empty because it is unbearable to sit inside to enjoy coffee and doughnuts. We have asked the employee to put the air temp less cold, but they laugh. It seems like they do not want customers to sit, that way they do jot have to clean the tables. I don't recommend this place, go to Starbucks where the atmosphere is very pleasant and you can gather with friends to enjoy their coffee.