Applebee's
American · Montclair
Sobre Applebee's
En Applebee's Montclair, te damos la bienvenida a un ambiente informal y acogedor donde disfrutarás de la auténtica cocina americana. Con platos abundantes y un servicio atento, somos el lugar perfecto para compartir buenos momentos. Ven a descubrir por qué nuestra parrilla y bar son tan apreciados,...
En Applebee's Montclair, te damos la bienvenida a un ambiente informal y acogedor donde disfrutarás de la auténtica cocina americana. Con platos abundantes y un servicio atento, somos el lugar perfecto para compartir buenos momentos. Ven a descubrir por qué nuestra parrilla y bar son tan apreciados, ¡te esperamos!
Qué dicen los clientes de Applebee's
Applebee's in Montclair receives consistently positive reviews, particularly for its friendly and attentive staff like Eric, Lexi, Chris, Noah, Rogelio, Branden and managers Debbie and Lori. Customers rave about the happy hour deals and clean environment.
Platos populares
Ideal para
Tip: Visit during happy hour for great deals on drinks and appetizers.
Servicios
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Explora los alrededores de Applebee's
Applebee's se encuentra en Montclair, rodeado de lugares de interés cultural e histórico. Estos son algunos de los puntos más destacados en las inmediaciones.
Parques y Jardines
- Moreno Vista Park (A 503m) — park in San Bernardino County, California, United States of America
- John F Kennedy Park (A 541m) — park in San Bernardino County, California, United States of America
- Wilderness Basin Park (A 949m) — park in San Bernardino County, California, United States of America
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Preguntas frecuentes sobre Applebee's
Opiniones de Applebee's Montclair
Manager Candy is such a welcoming person. She made us feel very welcome at the restaurant. Will definitely come again !
Went on a Sunday night was a little packed, but overall service was superb. Staff always was around to help our table. The food was as always delicious if I go to Applebee's this is always the location I go to. Such sweet and friendly staff. The bar makes great drinks and the feel of the restaurant is kool. Definitely my date night spot!
No one is perfect, but Roger comes closer than any server we have had for a long time. He was busy but very efficient. Friendly but not fake. And we were never forgotten. He delivered everything we asked for and the people in the kitchen did a great job too. We’ll be back soon! Thanks Roger and Crew!!
Best Applebee's I've been to so far. Chris (guy with long hair) was the best server I've ever had; very attentive and nice but didn't hover too much. He had a very nice and chill vibe. Establishment was clean and we were seated right away. The bar kept up with drink orders in a timely manner. Ordered the shrimp and steak plate and it was cooked to perfection. Loved that; ordered it medium and it was juicy and tasty.
Thank you Lexi! Very friendly and provided great service. Inquired on our dietary needs when she heard us discussing dishes with our diabetic grandson.
Eric G was literally the BEST, he’s super nice and funny, he got us our food and refills super quick too! He made it an amazing experience!
Branden was very helpful made my experience very positive. He was very quick with refills and just being very nice To my friends.
My first trip to an Applebee's. The host was great when we got there and the server was also great. strawberry milkshake was great and I enjoyed the chicken strips.
Honestly need better cuts of meat got nothing but tendon 🫤
Manager Lori handpicks the best of the best for her staff. I highly recommend
I love this Applebees! This is my regular spot for a nice cold beer and fresh delicious dinners. All the bartenders and waiters are always doing the most. Management is awesome too. I can't say enough great things about Patrick, the best bartender at Applebee's! Every time | visit, he goes above and beyond to make me feel truly special as a repeat customer. His attention to detail, friendly personality, and exceptional service make every visit an awesome experience. Patrick remembers my usual order, offers great recommendations, and always creates a welcoming atmosphere. Whether he's mixing a perfect drink or just checking in to make sure everything is perfect, his dedication to customer satisfaction is unmatched. His positive energy and professionalism make Applebee's feel like a second home. If you're looking for top-notch service and a bartenders who genuinely care about making your experience extraordinary, Patrick is the one to see. Not to forget about Rhi, Branden Lexi, Alicia and Chris who are always taking care of my husband and I and know my order without asking. They are the reason we keep coming back! I think I speak for a lot of regulars and new customers when I say this is the best place to feel good in the neighborhood.
It's been a while since I've been here. I would say things have improved! Great food. Great service! Their happy hour can be enjoyed in the dining area, not just the bar. I had the Whole Lotta Bacon Burger. It was divine. So, mouth watering, I forgot to take a picture and just dove in! Our server was Elgin! He was super fun and attentive! I'll be back soon!
Got seated very quickly + great service by our waiter Erick, food was great he was very attentive and was coming to check if we were okay or needed anything. In addition the manager Veronica came by to check if we needed anything if our food was good and what not, very pleased with the service received
I really enjoy eating at Applebee's. Never a disappointment.
This place is amazing. Ive been to a lot of applebees in my life, but this one is the best. Best service, Alicia is especially nice. Best food, the new bacon cheddar chicken is incredible try it, You cant beat happy hour drinks.
Greate place to go to after a long day.
This place is absolutely perfect, I really enjoyed the atmosphere and the service 💯👌Brandi, she was nice and welcomed us right at the entrance and was our server also, and the food was delicious 😋 😀 👌
Our server Sai, really made our expierence like no other. She was amazing and accomidating. We will ask for her section next time we go there...
Food was great . Customer services was great . We first when to olive garden to eat . But when we got seated the staff at olive garden was just rude . So we left and walked over to apple beesgreat decision as there food was good customer service was great and my kids git to eat quickly
This is my favorite Applebee’s and I just want to say that I went in one day with an oxygen tank with me, and not only did they not question me like all of the restaurants do to see if I was safe to be in there (this was in 2024 so a little after Covid) they made sure to have a clear path to my table so that my tank could roll by and instead of taking me the quick way to my table, which would be up the stairs, they took me to the ramp which was a little longer, but I appreciate it because it showed me that they were willing to go above and beyond to take care of someone with certain needs. I am also autistic so it’s hard for me to speak sometimes and I don’t remember the waiters name but he was very understanding when I tried to speak it was hard, and I was trying to get my point across and I just pointed to things and he understood. When he asked me how I like my steak cause I got bourbon street steak all I said was med… and he was like “ medium you got it” I was so impressed with how he handled the situation, mostly because I couldn’t pronounce the full word as I was struggling. I was also a one person party so the fact that they were nice enough to understand that it was hard for me without asking what disabilities I had like a lot of restaurants I go to do. This was hands-down, a great experience for me. Thank you.
The $9.99 burger combo is a great value and very good, both when eating at the restaurant or with take-out.
Took my son to eat for his birthday. We met the manager,she introduce herself. She was really nice. Our server was Epifanio, he gave us a great service.
Always makes me feel comfortable here. Quality service and food.
Had not been since mid-Covid as places were opening slowly and dining was outside. We got there around 840pm. 20 mins before happy hour began. We sat in the bar area by choice. The waitress was really busy. She was waiting tables and working the bar. It seems like the 2/$22 & 2/$27 menus have been reduced or replaced. The selection is not as good as it was in the past. 9pm struck and yesssss yesssss I ordered my #BrewtusMargaritaBlended! Well worth the wait and really tasty. I couldn't even finish it. We ordered off the 2/$27: 8oz steak and chicken and shrimp plate. The food was good. I 8had never had the chicken and shrimp combo so I was surprised at how good it was. Overall service, atmosphere, taste, quality, and pricing gets them a 5star review!!!
Lunch with girls was delicious they had specials that we tried and shared. Our waitress Brandi was the best even with a full restaurant
Great service and had great knowledge of the food and ingredients. Will definitely be returning to the Montclair location.
My family went to have an after church meal. Our server was Brandi, and she was just amazing. She went above and beyond as a server and made sure everything we needed was taken care of. Such an awesome personality. The food was perfectly made. It was overall really great 😊 Would definitely come back just to have Brandi again!
Food was okay. A bit too salty on everything. But the service (Aaron) and host (didnt get her name) were phenomenal. They made sure my toddler son was taken care of and when he accidentally pressed a video game on the small iPad (where you pay thr bill) on the table...they made sure to take off the $3 charge.
We asked our server Noah if we could order off menu for the chicken burger 🍔 deal. He was really accommodating and granted our request. My cousin and I had the breaded chicken burger and my sister ordered the grilled chicken burger. We were really happy with our delicious meal. The restaurant was very clean and, as always, Applebee's has an amazing team. After all these years, I'm still impressed with how friendly everyone is at Applebee's.
Eric’s warm personality and charisma made our visit memorable and one to put down in the books. Food was amazing and brought out hot and quick. Looking forward to the next visit.
Just had the best lunch experience thanks to Bekki and Lori. Food was delicious!
Had a wonderful afternoon with my mom and her cousin. Host was kind and seated us with a table for the wheelchair. Service was great, the drinks, appetizers and entrees were paced so that we never felt rushed or that we were waiting for anything. Had a long visit and conversation over our meal. The restaurant itself was clean. We did not use the restrooms so cannot say about those.
Great place to grab a bit to eat!! Very clean and the staff is amazing!! Came in for the O M Cheese and it was amazing!!! My son and I loved it.
Been here a couple of times and we usually get the server named Branden and he's always friendly and chill. He always lets us know what the deals are and what drinks we may like based on our preferences.
We came in December 28, 2025. Our guest total was 20 people. Chris was AMAZING!! His excellent service was felt and delivered throughout the duration of our families party. Nobody's order was incorrect. Everyone's food was hot, and made with accuracy. His kindness was evident to us all. Chris' friendly demeanor was like no other. He made a very special night deeply personal for us all and one to remember.
This Applebees location never disappoints. The atmosphere is welcoming, the food and drinks are consistently enjoyable, and the service always feels genuine. Laura at the bar truly stands out with her excellent drink skills and friendly personality that makes everyone feel comfortable.
Great agmosphere. Server was very attentive. Management made a good impression . Seemed to care about our party having a good time.
This Applebee's location is my go to. The service is always great, the food and drinks are delicious. Laura, the bartender, makes amazing drinks and is so sweet. Management is always checking up on how we are doing, always a good time!
Justin made our experience amazing! Very attentive, food was so delicious I ordered the lime chicken plate on the 2 for $25, highly recommend! Such a great deal!!
I Hadn't Visited This Applebee's Location In About 3yrs However A Few Weeks Ago I Dined In With My Bestie And The Manager Wow'd Me The Whole Experience.Wow'd Me But Lori OMG She Is The Absolute Best Manager Her Hospitality Is Impeccable The Last GM Was Rude Hence I Hadn't Been In 3yrs To Avoid The Previous GM Negative Atmosphere I'll Be Back Soon To Visit Lori 😁
Applebee's is one of those places I seldom visit but am usually pleasantly surprised. With the advent of insane fast food pricing, Applebee's has me sold on their $10 combo. The quality and quantity of their food is far and beyond anything you could get at McDonald's for $10. I got the bacon cheeseburger which was cooked to perfection with some tasty fries and a large drink.
My little family and I always enjoy Applebees in Montclair. My husband and I went recently on a little date night for a drink. We had a server by the name of Brandon in the bar area. This is the second time he’s waited on us and he’s great. Our bill was $61 and my husband tipped him $20 because he really does have excellent customer service. Brandon makes great recommendations and is well engaged.
Came to Applebees for the first time in 20 yrs. Got the fiesta lime chicken, onion rings, won ton chicken tacos & the chicken fettuccine, Brandy, our waitress was really friendly and quick to serve…
Came to Applebees for the first time in 20 yrs. Got the fiesta lime chicken, onion rings, won ton chicken tacos & the chicken fettuccine, Brandy, our waitress was really friendly and quick to…
So yes they get busy ... yes it's annoying sometimes but how can you beat there happy hour ... bahama mama w an extra shot yes please .... Service was great food was good why complain when the pric…
So yes they get busy ... yes it's annoying sometimes but how can you beat there happy hour ... bahama mama w an extra shot yes please .... service was great food was good why complain when the pric…
So yes they get busy ... yes it's annoying sometimes but how can you beat there happy hour ... bahama mama w an extra shot yes please .... Service was great food was good why complain when the pric…
Eric our waiter was extremely friendly and on top of his game. The food was so delicious! The restaurant was so nice and clean
Eric our waiter was extremely friendly and on top of his game. The food was so delicious! The restaurant was so nice and clean
Eric our waiter was extremely friendly and on top of his game. The food was so delicious! The restaurant was so nice and clean
Went here for dinner and was served by a girl named Lexi\nShe was fast, friendly and cute. \nKept the drinks full and the food came out fast. Service was soo nice had to go twice In one day .
I visit Applebee's every once in a while and the food and service are always great. The place has a nice atmosphere and I highly recommend it.
My friends and I went for happy hour yesterday and we had the BEST server EVER!!! His name was Eric!! Our food was amazing and drinks were awesome!!! Great times and we will be back soon!!!
There's not much to say . This place is run immaculately. Super clean . All the staff is super friendly . One of the managers Debbie is the absolute sweetest. She made our experience amazing! To be…
Overall pleased. I don't really understand why they brought my daughter's food out so quickly vs the rest of the food. If she was younger, she would have eaten quickly and been ready to run around by the time the adults got food - which makes for a stressful meal.
I ordered delivery online from the website about 6 times in the past month, one pick up that i meant to mark as delivery. out of these 6 meals 4 of them either had incorrect sides or missing sides. tonight it was chicken tenders with mash potatoes and fries. Didn't get the mash potatoes(I paid a higher price specifically to have 2 sides), even though it said on the receipt and box to have mash potatoes. They also gave me ranch instead of Blue cheese. I dont have the energy to argue for messed up orders, I'm going to the applebees in chino. I even leave a note to double check and I guess they don't.
Me and my almost 3 year old son had a date and we enjoyed dinner, I had a bowl and it was very good, my son had a cheesy pizza but he was missing the pepperoni for sure! I think we will go back some other day and tried something different. The service was okay, I just think the server was a little too busy but still decided to give her a good tip since she was probably having a busy day. I would love to hear recommendations on dishes to try!
I was surprised at the amount of food we got for the price we paid.. I will be back again.
Another experience in the history books. Visited this location for a quick bite for a party of nine around 5:30pm. My party ordered meals from fish and chips to several kids meals. Two of the three pieces of fish were cooked, third piece was not. Waitress was nice about the issue and got the manager involved. I love a restaurant that takes responsibility for these sort of circumstances. Otherwise, food was delicious and service was okay based on a few hiccups. Will visit again for a better experience.
I lived about two blocks aways for almost a decade and never been here until recently and I had a great time. The staff was very friendly and helpful, specially our server. She went above and beyond to make everything great. The food was pretty decent as well as the drinks.
Very good food at a reasonable price. I had chicken with a lemon and lime sauce. It was very tasty. I will have it again. I love their specials of two entrees for $22. Excellent service also. We did not have to wait to be seated on Sunday around 1 PM.
They were a little busy so we didn't get a lot of attention. We don't really need a lot but a little bit more than what we got would have been sufficient. Food was good.
Had a good time. All you eat menu is well worth it. Service is not so good 😕
Great Food and Good Service 👌 just found it funny to receive my Entrée way before my appetizer. lol 😆 by then, what was the point? lol.
I got the strawberry lemonade martini and it was just too sweet. I didn't taste any alcohol. We ordered and shared The Bourbon Street steak which was delicious, comes with mashed potatoes but no gravy and no vegetables. We ordered onion rings as an appetizer, the skin was tough, we couldn't eat it.
Good food service is a little slow just because they have a long wait time
I sit at the bar most of the time. Enjoy conversations with the people at the bar. Fast service in front of you
The meal was delish. Got their 2 for 33 meal with two chicken shrimp bourbon plates and Asian chili wings on the side. Was chefs kiss for a quick thing. Normally when I go in, our server is Branden. He’s very kind and attentive. He makes the experience awesome, which is why I gave it a 4/5 instead of the 1 based on my last experience. I would rated my last experience with service as a zero if I could. I had Roger this time and he was very rude and condescending. After deciding I rather leave than drink and chat, we met Ariana who was a total sweetheart and very accommodating and helpful on putting a to-go order for us. She answered our questions and if she didn’t know (because she is new), she would go ask instead of shutting us down or acting like she knew that it was not possible at all. Her boss Debbie was also veryyy kind and understanding when we explained our experience earlier. They’re why the place is doing so well. Hope they get recognized and enjoy they’re time there :)
Our server was great, hate I forgot his name. Food was good and dessert was awesome. The only disappointment i had is I ordered the special all you can eat boneless wings, shrimp,and riblets and fries and then I was told they can only bring out one entree at a time with the fries. I didn't like that at all. I didn't like having to finish one and then wait for them to bring me the next one. I wanted it altogether.
The food is good, but they aren't great about sewing what you need before walking away. Got a steak, had to wave them down for sauce. Drank all my iced tea before my food arrived, tried to ask for refil wasn't heard. Never got it. But the food is good so...
Dined there today 3/28 and though the service was great! The food was mediocre. Steaks were asked for MR- came out well done. Mash was cold and Mac n cheese was runny. ambiance was loud and full of…
I always come to this Applebees for happy hour but this time wasn't the best the server had the worst customer service if you don't like your job why even work in the restaurant industry. Drinks we…
Ok the place is clean nice and the TVs are great but why have a bar with no TV audio during play offs I just watched 3 groups leave cuz they can't hear the playoffs. All all the surrounding restaur…
Don't advertise 2 for 26 on your website, when the cost is $35. Ordered via door dash so it costs more for delivery. Update your site. 4/24/24 update - Tried to order via Door Dash. Offered free spinach dip if order was $40+. Met the criteria but, kept being met with "whoops, add item to cart". Tried several times with no success. Think I understand better why business isn't good. I won't try a 3rd time. Done here.
Just want to warn anyone about the shrimp and bourbon chicken on the 2 for 33 . Last night my chicken tasted off it tasted like it had some sort of chemical I continued to eat it because I’ve never had bourbon chicken and thought maybe that’s how it taste I got home and started feeling like I was sweating from the inside and kept feeling like I wanted to throw up and I did all night and what came out last was that same chemical I tasted in the chicken it felt like it burned my throat. The staff where great I’ve never had a bad experience at Applebees but I just hope they are more careful with the chicken because there was definitely some chemical in it.
i Was at this location today early afternoon. Got there right after they opened the door. ( so it was not overcrowded or busy) I then Was greeted by a thin tall older lady, who asked me what the size of my party was. When I said two she told me (with a sour face) i will have to wait , then left and never returned. I waited for 15-20 min before another party came in. They had the same size party as me and were sat immediately by this gentleman working the bar too. He then asked me if I would like to be sat at a table while I wait for my party. He alone is why I stayed and waited instead of suggesting the restaurants next door to my friend(s). Sad thing is You could clearly tell that lady who I was greeted by was management. So while that Gentleman alone deserves 5 starts , I am just truly appalled and disappointed on how poorly the welcoming staff was.
We ate here after coming from LA one evening. Of course we enjoyed our drinks, food, and our server. However they need heating lamps! It was VERY cold and my drink just happened to be a slushy. 🥶 😂 They must get heating lamps especially with the weather changing. If not for the patrons, at least get them for the employees! 🙏🏾
The mixed drinks are very light the bar tender let us know they don't add much alcohol so we stuck to beer service was good got seated right away and staff was friendly
Our appetizer and main food was good, but barely warm & my steak was a bit burned on one side. It was semi busy so it's understandable to wait but our waiter was hard to find. Other than that, it's…
Have been coming to this location for a few years now. Yesterday's experience was frustrating !!! Ordered drinks and server didn't come back, someone from the bar came and brought our drinks but we were still missing 2, we waited 45 mins until server finally came back and took our order, had to remind him twice that we still were missing some drinks. Food was just ok, or maybe it was that we were kind of upset already. Later he came and asked if we needed something, and we asked for some refills, that again, we had to remind him 3 times and took forever to bring. Not to forget that also the 2nd plate for the "all you can eat menu" took forever and we just took it to go, we just wanted to get out of there! Will consider a different location from now on, we've had already a bad experience here before, but not as bad as yesterday's. They need to give proper training to their staff.
My mom turnt 71 today. They didn't give My mom is a birthday cake Even though I asked them four times no senior discount. Making a pointless 71st birthday.
Took my daughter out to eat for her birthday told them at check in that we wanted them to come out and sing happy birthday to her and instead then just brought us the brown no singing. She was disappointed and got more bummed when they went to another table with someone older and sang to them. I don't think I'm ever gonna do this place again. Very disappointing service
Ms Lilly had a very weird attitude, I was told no I'd picture allowed I politely said ok she offered a free soda I said no that is fine thank you, I was with my two sister and cousin that gotten drin…
Ms Lilly had a very weird attitude, I was told no I'd picture allowed I politely said ok she offered a free soda I said no that is fine thank you, I was with my two sister and cousin that gotten d…
Host and Bartender definitely ruin the atmosphere. The host I believe was the manager but she was definitely unhappy to be there. All the workers looked so bothered as if they are forced to be ther…
Bad service had us waiting for 20 min to be seated manager cane out telling us they couldn't accommodate us when they coukd of just tell us they couldn't seat us from the begining instead of wastin…
Service here is terrible.. Was sat by the bar and no one acknowledged us .waited for ten minute and left. Several different Waiters and waitresses just walked by us and wouldn't look at us. Chilis …
waitress was super rude, at the applebees in montclair . bad costumer service today I won’t be returning
waitress was super rude, at the applebees in montclair . bad costumer service today I won’t be returning
My Drinks were 3/4 full. The bartenders are short staffed so service sucks. The food quality is worst than a dive bar. Don't waste ur time or money
Came in on 10/31/2024 . As soon as you walk in you are fretted by a rude person that tells you “ we have an hour wait and we close in at 11 do you still want to wait “. It was 8:07pm when I got there lol the good thing that like 7 other parties left so . We only ended up waiting like 10 min . But then the server was horrible it literally took him 20 min just to ask us for the drinks . Staff not for fly at all and we got the vive like they didn’t want to be there
Server ignored me and served white table. People of color eat elsewhere
Veronica was rude and had a attitude. She's a manager or supervisor there but was in the front greeting and seating customers. We asked her if we can sit at the bar, there were two areas open and she asked us where we wanted to sit. We told her and she said ok I'll go clean it. She went to clear the dishes and cups out from the area and another customer that was already sitting at the bar deciding to move to one of the spots she was cleaning for us. Instead of addressing it with the customer she tells us to sit on the other side of bar. When I told her we were waiting for her to clean the spot like she said she responded with attitude "do you really want me to tell him to move" . I responded "well yeah you were cleaning those spots for us". She gave me a dirty look and went to speak the the customer. The customer was cool about it and moved but when Veronica came back she ignored us and didn't look out way. She didn't acknowledge us or say the spots were ready, we were standing right in front of her for a couple minutes. We just walked to the bar . She was very unprofessional and has poor customer service. I'm not sure how's or why she's a manager there. All the other staff , bartender, I think her name was Alicia were great and friendly.
We ate here tonight on a drive home from Palm Springs. We've eaten here a few times, so it's familiar and we know what to expect. So, what happened tonight to drop it to a bad rating? I'll start with the easy stuff. Please note that I'm reviewing this restaurant as an Applebee's or Chili's level place. The atmosphere is good. Definitely above average for this type of restaurant - maybe even 4 1/2 stars. Next is service. A little worse than normal. The waiter forgot about us one too many times. I didn't like that. Also, our food was brought out at different times - one meal well before the other. That's not good! So, average for this type of restaurant. Last is food. I wanted to have some pasta - particularly their new blackened chicken penne, but I can't have cream sauce and they don't have a tomato sauce they could use instead. So I ordered a bacon double cheeseburger and she had the four chicken tacos - she loves these. Her tacos were spicy - too spicy for her. My burger was good, better than I expected. So that looks like a three star - maybe even four. She had some sort of shaken drink, which she liked and I had a Coke - I'm driving. We also ordered a dessert, some sort of white sauce and caramel nut over ice cream and a brownie or bread. We enjoyed the dessert. All was okay. On the way home, I started feeling bloated. When we got home, I rushed to the bathroom. About a half hour later, she started feeling the same way. I don't think it's anything terrible like salmonella or e-coli, but we did get sick from it. If I could give the food a 0, I would. I believe it happened during the preparation or storage. Will we go back again. I don't think so. I don't like it when I get sick after a meal - and both of us got sick, so it was definitely the food.
I paid almost $12 for this and when it was delivered this is what I got. It’s not even half of the cup. $12 for this wow absolutely ridiculous.
Genuinely the worst waiter and food I've ever had. This waiter made so many mistakes and never asked us how we were doing or if we liked our food, me and my husband kept trying to flag him down to get more drinks and he wouldn't come over. They let me order my food just to come back 20 min later and say they didn't have it and I had to choose something else. The pasta was over cooked, the chicken sandwich was disgusting. Burger and drinks were great, but I will never return to this location ever again.
We came here to eat last night and our waiter ROGELIO C was horrible! We were seated, but it took 15 minutes for him to serve us. We ordered our drinks, but it took another 15 minutes for us to get just our drinks! Once we finally got our drinks, we ordered our appetizers, told him we still needed a little more time to look at the menu before we ordered our actual entrees. Got our appetizers, we ate, but it took 40 minutes for him to have finally checked in with us to see if we wanted anything else. We started ordering our food, but the whole time he was rude and in a rush! After I ordered my entree, he closed his pen & was about to leave, but then my husband started ordering his entree & ROGELIO got annoyed, quickly wrote down my husband's order then left. He didn't ask if we needed refills or anything (our cups were empty) & we didn't have time to ask because he booked it. We received our food about 15-20 minutes later, STILL no signs of our waiter. I'm taking into consideration that it was Saturday night, it was busy he had other tables, but when I started noticing that he was more attentive to other tables and so quick to give them their drinks/refills, that's when I started to get irritated. After another 40 minutes of him by passing us to attend to the table(s) behind us and in front of us, he finally asked if we needed anything. My husband asked for another beer & a refill for me. He said ok, then left. 10 minutes go by and he just comes back with my refill, doesn't say anything to my husband about his beer. He just takes my empty cup and walks away, but as he was starting to walk away, my husband stops him and asked him if his beer was coming, our waiter then starts to walk away again as he is telling my husband his beer will come out whenever it's ready. After my husband got the refill on his beer, we never saw our waiter again until it came closer to us getting our check, even then, my husband had to flag our waiter down to even get the check since we waited ANOTHER 25 minutes. The food was good, but that was the worse service we have ever received! We are never coming back here again.
Let's start off with this was the worst visit to an Applebee's I have ever had from the beginning. Once we were seated we waited 20 minutes and still had not received any acknowledgment from any staff member. I had to get up and go to the front and find somebody to ask to find our waiter so that way they could get us our drinks and help us. We would ask for refills but some of us only got our refills and others did not. When I ordered my dessert, I was eating it and I ended up. Pulling a hair out of my mouth completely disgusted. I was waiting for my waiter to come so I can let him know and he was nowhere to be found. I waited for a really long time to the point. I had to get up and go find another employee to let them know and they said. They would get the manager which the manager never came. Our waiter eventually came and said he heard there was an issue with my food. I told him I found a hair in my dessert and he said the manager said he could take it off the receipt for us. He said the manager would be up to talk to us, we waited a long time and the manager never showed up to speak with us. We ended up paying and leaving without speaking to the manager. I will never come back to this Applebee's ever again.
Hostess received my information for a party if 6. Got a text confirming I was in line waiting for a table. 24 min. later asked who I was then I received the same text again. When she called me up, I saw on their monitor that she had just added me again to the line. She must have forgotten about me, canceled my position in line and the added me again. She seats us then starts talking crap yo the other hostess because she made the mistake of forgetting about us and my husband and I questioned them in it. So as we sat their looking at menus, the second hostess goes and seats another party and gives me dirty looks. That was enough for me. We walked out.
they told us we’d wait 15 mins max. They completely fogoy about us when we were right there. We waited 30 minutes. Turns out they were preparing a table for a family with the same party number that got there later than we did. That table was also empty the entire 30 minutes we waited.
Date: 1/9/25 Time: 5–7 PM This was my second visit to this Applebee’s, thanks to “The Really Big Meal Deal.” When I arrived, no host greeted me, but once she arrived, she was kind enough to add my name to the bar waitlist, as it was full. Shortly after, a server offered me a table, but a seat opened at the bar just in time, and I opted for that instead, freeing up the table for a larger party. The restaurant was busy due to the championship game, which understandably slowed things down. The Burger was great, the patty was moist, the fries were well made but too seasoned. My server, Patrick, started off well but quickly fell short in many areas. Here’s what he did right: • He took my order and dropped my food and drinks off. Heres what he did wrong: • He ignored the trash that had accumulated at my spot, though he cleaned up for others. • He didn’t offer to refill my drinks, and the soda he initially served was room temperature with only a sliver of ice. By comparison, the man seated next to me was served a properly chilled drink with plenty of ice. • Patrick didn’t provide or offer condiments, though he asked the man next to me if he needed any. • Most shockingly, I witnessed Patrick stick his finger inside a beer glass before serving it to a woman. When I suggested he replace it, he refused, saying, “No, I won’t.” It wasn’t until I informed the woman what had happened that he begrudgingly replaced it. • He tried to take my check prematurely, but didn’t process it. Another bartender ended up running my bill after Patrick left the bar for the second of three times. Patrick’s behavior gave the impression that he was unhappy in his role, and his lack of professionalism stood out. The bar could also benefit from more diversity in staff, which might improve both the atmosphere and service. While the meal deal remains a great value, the service at this location left much to be desired, largely because of Patrick.
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