Good Ol' Burger

It's the Starbucks right in the middle of our trip coming down the 101 right where the 46 splits off to go to the 5 freeway. It's a good little stop, but the bathroom is always packed

Disappointed in this location as they have removed all the interior seating. No chance to relax and enjoy your drink. It’s just really geared for drive through. Won’t be stopping here again.

I'm a Starbucks partner. I've been one on and off since I was 18 and I'm almost 40. Both of my drinks were made wrong. I should have spoken up because I watched one of the partners make my matcha iced tea latte and said that's not right in my head. My daughter drank it but she said it didn't taste right. I got an ice gingerbread chai and I'm pretty sure they forgot the gingerbread in the cold foam. All around it was not a good experience. It took a really long time to get the drinks because they're more concerned about the drive-thru times than they are about the customers in the store. I've been to this location quite a few times and I'm absolutely Never pleased. You guys need to coach your baristas a little bit better because they weren't the friendliest. You had a manager or something in the lobby doing a meeting and I really wish I would said something. Your baristas were really dismissive. I watched a guy get super frustrated as he asked for something and didn't get it and then asked a different person to get it and even still he was really frustrated I get it's holiday season but honestly as a store I see why people say Starbucks. You need to get better. Because that was me as a partner of Starbucks at your store

I have ordered from this Starbucks, a couple times a week over the years ever since the remodel, it is quite difficult to go through the drive-through as their sensor never works to order so you go around to the window and order and it takes twice as long. The Starbucks is also out of products quite often. I am never one to write bad reviews that this really needs to get fixed. I know I’m not the only one that this has happened to. I’m sure it happens daily.

We ordered our drinks extra hot. They were lukewarm. I paid for an extra pump of vanilla syrup for my latte and it was the weakest vanilla latte I've ever had. We won't be spending our money there anymore.

Disorganized and horrible service. They not able to start order (just coffee) after 20 !!!! Min

Literally got an entire cup of ice. About 5 sips of the actual drink. Not cool

The dirtiest Starbucks I have ever seen. Started with the glass doors being grubby and dirty, walking to an overflowing trash. Dirty bench seating that looked like someone wore their wet shoes on it. Pieces of paper napkins, straw wrappers on the floor. It was completely unswept. For as early as it was, it was more than clear that the night shift did nothing before leaving. The sinks for washing your hands had grubby tiles and pieces of toilet paper or paper towels on the ground. My guess was the cashier was new. He was an absolute delight and competent in his customer service. The general manager may want to pay a visit and see how that store can be supported.

The bathrooms looked like they hadn't been cleaned in awhile and my drink order was done poorly. I ordered an iced green tea peach lemonade with 2 scoops of matcha added. He simply put the matcha powder at the bottom rather than shaking it so it's all just clumped at the bottom (stuck past the point that swirling will help). He also started trying to take my order while his back was turned to me and seemed annoyed when I didn't respond. But how was I supposed to know he was talking to me? Never had this kind of issue at a Starbucks before.

This frap is all sugar, not one hint of coffee taste. I asked for 2 pumps of frappe roast and 1 shot of espresso. Horrible, I even asked the girl if they added a shot. She claim they did, but nope.