Great atmosphere with clean dining area, stocked condiment section, and quick, responsive staff. Great location

Lily Luu

Amazing customer service! They were very kind, prompt, and made sure I was taken care of to the highest standard. Luis remembered my name and he asked to make sure if I needed any alterations to my coffee. Over and beyond!

Cooking recipes with matthew

The chicken strips with sauces were delicious and the special cover of large fries was also good.

+1

Tristan Draxler

Not perfect but staff is nice, Every time I order through the app, everything is hot and fresh, Sometimes I’ve come here and had some issues, but they always help resolve whatever is going on.

Victoria Alonzo

We have eaten here once before and it was fine both times. On June 24th Tuesday at 2:20 pm, we came in and the cashier greeted me along with a smile, which makes the whole experience at the restaurant better. I ordered a #1 combo and my husband got the Biggie meal. Both were yummy, hit the spot.Ketchup was out, happens alot at many Wendy's, so we got ketchup packets until they could change it. My husband wanted rootbeer or Mr Pibb (don't remember), machine said it was unavailable. Soda needs to be checked in the back regularly which we did when I worked at Wendy's 32 years ago. Bathrooms were clean (good job) . We will enjoy eating here again.

Christine Urrata

I had to hurry and grab a bite. The drive thru was quick, they reminded me to use my app to get a free soda, and then when I got my burger it was hot, and dressed perfect! It actually looked like an advertised burger! Wendy's has been doing a great job making their sandwiches meet expectations! Very yummy!!!

Brenda B.

This is the cleanest Wendy’s I have been too. I had breakfast here with my family and we decided to dine in. The food was fresh and served quickly. Really enjoyed the maple chicken croissant sandwich with potato wedges.

+1

Doug Caldwell

We went here for the salad today as SHE who cashes my retirement check wanted a salad. She has eaten at other Wendy locations and like their salad choices. Our salads were pretty good for what would be considered a hamburger fast food restaurant. Most customers we saw during weekday lunch hour were drive thru. There were enough customers so I don't think the Yelp ratings are a true reflection on this location. I like the mix/match soft drink machine; see photo. Best news about this location is that it is optional for customer's to wear a mask. The staff was wearing one.

Louisa A

Busy hour but the line went by very fast. Clean and love the fire place addition. Tried something new on the menu ( maple bacon chicken sandwich on a crescent ) once you got me at 🍁 am hooked. Delicious just the right amount of maple flavoring and the chicken very tender and juicy. You won me Wendy's

usual good choices at a Wendy's, and I tried the new Southwest Avocado Salad, which I flubs to be very tasty and satisfying. As usual, the fries I added on the side were a mixture of mostly just right with a little soggy and a little over cooked, but only a few fries each of those, so no worries. Overall, this was a good experience and ou'd recommend this Wendy's for a good quick bite!

This was my very first visit the customer service was exceptional. The Manager she assisted me with the ordering process because I didn't understand all the working of processing my order on the monitor.

customer service was great! i was greeted with smiles and was told to have a nice day. i did not expect such a kind service and do not ask for it. however, i will continue to go here, simply for the great customer service.

Enjoyed a light lunch of a side garden salad and grilled chicken wrap. All ingredients were fresh. (I removed the red peppers from the salad.) The portion was very filling. They didn't have my favorite dressing and that kept it from being a 5 star rating. The hot grilled chicken wrap was nicely seasoned and was the perfect combination of flavors. Love the option of Dasani raspberry flavored water - took away the temptation to order a soda. Fast service!

The service is usually fairly decent to this location. Not perfect but not horrible. This time when I went however, I ordered nuggets and they were extremely cold. It honestly felt like they had been sitting out for about 30 or 40 minutes. Rather disappointed in that. Otherwise, the drink was wet... and although cold, the food filled my belly.

I have bacon jalapeño , is really good , kind small burger for the price , well i think everything when up on the menu , i hope the employes have pay rise

Drive through is better than in store. The soda machine was down and the service was mid...

Leaving reviews for chain fast food restaurants is always hilarious. Y'all, the food is cheap, decent in quality, and sometimes they mess up the order. Huzzah. Review complete.

Well I'm on way to work. No one.in line. Still waiting. They had me pull through with no one behind me. I had to go in and request my food. They were waiting on French toast sticks which I received burnt on one side. The food wasnt that great. I know now why there was no one in line. I will not return

This location is much better than the one on Preston (Don't waste your time at the Preston & Frankford Location, the quality is horrible). I would give five stars if it wasn't for this one particular incident. Like any other time I have ordered via drive thru this particular day my partner was with me. The guy working the window was unprofessional. He starts flirting with my partner right in front of me. I didn't pull off, I didn't yell, I let him shoot his shot. Why get mad at the minimum wage worker (I get it,she fine, it is what is is 🤷🏾‍♀️) we had a nice laugh, it was like free entertainment and I still love the Dave's Double.

Your average Wendys fast food restaurant. Nothing special here. Normal Wendy prices and took abit to get through drive thru. Customer service was average but not fully engaging. You can tell employees were just there for the paycheck.

Cashier was getting upset because we changed our order. When you're paying for something, you have that right! My spicy nuggets was cool not hot.

I have come here a few times because it is in the same parking lot as my work but I often feel sick after eating here and the staff tends to be kind of rude. I usually just get salads here which are the best fast food salads I have had. I have encountered friendly people here but it doesn't seem like they stay very long. There was one girl who remembered me after only seeing me once like a month ago and I really liked her but, I never saw her again after that. The other day I was a little far from the window and the guy at the window made a passive aggressive remark about it which I thought was very un professional and made me annoyed. Last time I went the people at the drive through window were nice though. I highly recommend the salads, baconator fries, bacon jalapeño fries, and frostys. My family really likes the rest of the food though.

Food is good and for lunch service is pretty quick, but they lack any customer service skills at the register. They had a few nice guys there for a time but new ones are rude and dont seem to care about your order at all. Its cheap fast food so you get what you pay for i guess. They rarely get my order wrong though and the food is good.

Usually they do a better than average job. Absolutely always polite no matter who I've encountered. Mistakes with my orders don't happen a lot but definitely happen more often than they should. A Bacon double stack with NO BACON. Why? How? Am I being petty for wanting bacon on my bacon burger I paid for?

Second time trying breakfast. They don't have just eggs, but I was able to order a sandwich without the croissant. The server was not very friendly but did her job, other than not giving me the receipt. 3 stars only because the food was fairly tasty, but the coffee is not very good.

Got the 6 dollar biggie bag, it was okay I guess the food missed alot of flavor

Ameen Shawwa

The food at this Wendy's location usually, if not always, comes out hot and ready, which is fantastic. Whether you order in-store or through DoorDash, the food arrives in great condition. For DoorDash, I'd give it a solid five out of five for always delivering hot and ready meals. However, dining inside the store is a different story. While it is clean, the inside doesn't smell so good, which can be quite annoying. As for the staff, it's a 50-50 experience. Sometimes they are the coolest and best people you can talk to, but other times they are the moodiest and least interested in doing their job. It's frustrating when someone is visibly upset just taking your order. Overall, this place is cool and solid if you're eating here or using the drive-through. But if you're dining inside, it's a three out of five experience.

Scott Gray

I ordered the Asiago Ranch Chicken Sandwich Combo. I received the wrong drink (that I told her twice) and the Sandwich was dry. The fries were good. I haven't eaten at Wendy's in years and this is what happens?! For $13.00 I expect a GREAT meal. I won't be back.

How many times will they change staff before they keep great ones?? I highly suggest hiring someone who understands English WELL when ordering at the window. They never get drink orders correct ever. We never see the same employees twice. They always rush me.

Drive through attendants need to wear masks and hold the credit card machine out for no contact purchases. They don't wear gloves either. Have visited 4 times in 2 mos. Always the same.

Arrived at 10:25 PM and the dining area is supposed to be open until Midnight. Why are the doors locked? Went through drive thru and told workers about doors being locked. They acted surprised and said they would check. Why surprised? How would both doors be locked without their knowledge? Where is Management?

It took over 10 minutes for the counter person to acknowledge me or to take my order. I was running short on time so thus was extra aggravating.

This is the only Wendy's I visit, and I am seldom in the area because I live 40 miles away, and the other locations' workers appear less clean, so visiting this location is a treat -- with two major exceptions. The tall, slim, brunette manager (?) at the drive-thru window ALWAYS is eager to slam the window shut after handing me my order. To ask for ANY condiment or extra napkins or information about a Frosty promo in the window appears as a bother to her. Never a smile from her, just a get-your-food-and-go-now attitude. Oh, and when tomatoes are out of season, Wendy's Corporate, the bitter ones forced upon customers makes the sandwich nas-TY!!!! But WHY, after years, peddle bitter tomatoes when not in season????

Good food but they never get my order right sadly. I just avoid any fast food from Midway road to Independence. And George Bush up to legacy south west plano just doesn't ha e a good fastfood game as a whole.

Mobile order was wrong. I don't understand with no one in the drive thru and a fairly empty restaurant how they can mess up a simple order. I love Wendy's but lately their service is absolutely pitiful at the local Frisco and Plano locations.

Fast service, however, food is predictable for fast food restaurants. For noon service that had lower than normal volume of customers; the fries were not hot and soft to being limp. Also, the chicken nuggets were soft with medium heat.

So, tonight 2/22/24, my wife went through the drive through to pick up some dinner for us. We typically love Wendy’s and were excited ahh but our getting something to eat. My wife requested unsalted fries for me since I just had surgery on Monday 2/19 and I am not supposed to be eating any salty foods. I really wanted some Wendy’s fries. When my wife ordered, the person taking her order laughed when she requested unsalted fries. I did not get unsalted fries. I received salted fries and they are heavily salted. I cannot eat them. Very disappointed at this Wendy’s and the customer service we experienced. Unsalted fries is not a hard task at all. We are from out of town but visit frequently for follow up appts. We will take our business elsewhere if this if the type of customer we can expect on any future visits. I hope a manager sees this and follows up with all the employees working on this date. Please do better in the future.

In drive through ordered a chicken wrap, Dave's single burger and medium frosty. Was told to move up and was handed the frosty without a spoon. After 5 minutes got out of car and walked in and obtained napkins and a spoon. After employee finished with customer at counter I asked about my order. Wrap not not started untill I said something. Burger already done. This was totally unacceptable service.

Ordered a number 6 and the lettuce still had dirt on it. Not very appetizing!

Just Marvelous

I can see why some of the ratings are low. 12/24 and the door is closed yet the app does not state so. So have to wait in a long drive thru line. I get to the speaker abd told that my order did not go through, though I was charged. A second person comes on and repeats my order. So I guess the order did go through???? I shall not be returning and shall just go to 5 guys or Whataburger from now on. I am stuck with this order because you cannot cancel it once you click on that you are at the restaurant. Sigh....... Something told me not to come here and shall listen to my inner voice. Yes still waiting in this long drive they because every e has to get in this line now to get their food, even if they selected carry out on the app..... I hope the food is good at least. Plenty of burger selections in this area. Apparently Wendy's has a new creamy Sriracha sauce package also.

The Wendy’s motto is “Good Done Right”. Unfortunately, the motto at this location is “Bad done right”. The menu outside was for breakfast. We placed our orders at the drive thru for breakfast and received lunch. The menu had not been changed over the lunch shift. We were perplexed with the higher prices but the person who served us gave attitude and treated us like idiots who didn’t know how to add. Instead of acknowledging the mistake she was defensive of her laziness to change the menu. Very disappointed.

Burgers were cold and tasteless. They didnt even try to warm it up. Would not recommend this place.

This loaction is TERRIBLE every time. This black chick this AM has really bad attitude, wouldnt give me picante or salsa for a egg crossaint. Then, the crossaint was messed up and she wouldnt re open the window to give refund. Fire that chick. They had the music on LOUD VOLUME this AM too. Very un-professional. What, are they having a party as they FK up my breakfast????? Didnt eat, went to starbucks

Spiked my coffee with hot sauce. Managers were just laughing. Worst experience I’ve ever had at this location. Definitely going to contact the health dept in regards to this. Absolutely disgusting.

Walked and was mean mugged by the guy at the fryer the whole time. The lady at the register looked at my friend then choose to clean trays rather than taking our orders. This was all before we even spoke a word. Food is as good as Wendy’s can be but the staff is terrible.

I'm missing my spicy Nuggets , live too far to go back. No receipt 🧾 so I can't call n claim them. Disappointed

Anna doesn't have thorough enough listening skills in the drive through but she does have a bad attitude. Failure at packaging food. It shouldn't have to be much of an expense considering large orders...don't try to save on cost or squeeze large orders in a bag, others may want their own bag!! Thanks for the experience in an "uppity" part of town. Don't look down on the "hood" when it's in your own house!! P.S. your sweet tea suck!!

No accountability!!! I often frequent this establishment on my lunch. The workers are pleasant, but this is the 3rd time the order was incorrect. I called to inform Management of the error. The phone rang at least 20 times. I returned the next day (today) with photos and the receipt for proof of the error. The Manager who provided his name as Charles. Instead of listening to the issue, or at the very least offering up an apology. His first response was, "if you don't look, it's not my fault." I assumed it was humor. (I actually joke, and it would've lightened the mood IF followed by a "no, I'm joking. I apologize for the error." And offer to make it whole. But not Charles "you won't get over on me" the Manager. He made it his duty to let his stance be known. I asked him about if there were any sort of accountability that he felt HE should absorb? He said, "We MAYBE shouldn't get it wrong. But you didn't check." He continued to fight the good fight lol. (Crazy part is, yes, I should've checked. But should I ALWAYS have to?) He actually gave me a Strawberry Lemonade (that was on my previous order. Which was quite nice of him.) But if you would've seen the 2 drops of Strawberry puree he put in it, you would've laughed too. Lol I basically had lemon flavored ice, with water and about 7 seeds from the strawberry puree in a cup. LMAO. Like I said, I'm a jokester too. But I also know when to reel it in, suck up my pride, and deliver. He completed zero tasks on that checklist. I wish there were audio to the video of my experience. I was very nice and cordial during the ordeal. (Per the other customer. Thanks Mrs. Customer lol) But Mr. Charles, you definitely need some sensitivity training. It was the whole "get off of my lawn" reaction from you. It's ok Sir, we're all friends. I would like to buy you a Strawberry Lemonade to make amends. (When made correctly, they're quite delicious lol). Just try to treat the next customer a little better Sir. Other than that, I'll be sure to check my bags and hold up your lines as you would like me to do. Take care Mr. Charles. See you around 11:45 CST #DrinksOnMe

Second worst location EVER. They can never get my order right, no matter how hard I try. Today they gave me fries so old they were cooked during the Reagan Administration. Total waste my limited lunch break, total waste of money I work damn hard for.

Horrible service from the second I pulled into the drive thru. They couldn't get my order right, had to reorder at the window and their attitude was worse like it was our fault. Then on the burger that I requested no cheese they still put cheese, and all of the chicken was old.

Ordered 2 strawberry summer salads on drive thru, when they gave me the order they were smiling strangely like they were laughing at me, didn't think much of it then, I didn't check my order assuming it was correct, but I was wrong!!! When I got to the place where I was working , I realized that both orders Did Not Have any chicken. I was 12 minutes away from the restaurant, not worth the drive to come back to the restaurant, what a waste. Please check your order before you're too far away.

Ordered from Uber and the food was awful. Missing frostys, the burgers were all lettuce wrapped without buns( we only ordered 2 that way, not all 4), super cold food(the driver got here quick so I assume it was cold when he got it) and HAIR. Blonde hair was found in one of the burgers. Never ordering from here again.

I placed on order through the mobile app at this location for breakfast. When I arrived the store was not yet open (even though it was during the stated business hours). I waited approx 30 minutes and they eventually opened the store. An employee at the drive thru told me that they would not fulfill my order because they would not be serving breakfast that day. I had already been charged for the order and was told to seek a refund inlone thru Wendys. Contacted Wendy's corporate and was told the franchise owners/managers would be contacting me with a refund but I have not heard anything from them (this was over a month ago). Requesting a refund for a simple transaction like this should be this difficult. I will most likely not be ordering from Wendy's again due to this experience.

This location is trash. The customer service is even worse. I went yesterday and my food was disgusting. The lady at the window was so rude. I wish I could get my money back, that's how awful the food was.

Came here and ordered and requested food to be fresh even if I had to wait still received re-dropped fries and nuggets and the meat on hamburger was old and tough ended trashing the whole entire combo what a waste of money . The only thing worth the meal was the cherry Dr Pepper ! Wish I could give 0 stars !

I frequent this location because I work in an office building right across the street. Today after waiting in line almost 15 minutes to order I had a car full of what looked like high school kids pull around and in front of my while I was placing my order. When they got to the window they told the person I cut them off and they proceeded to order. Myself along with the other 10 cars behind me were now going to have to wait while they placed their order, cooked their order, and gave them their order. I left, I won’t be back. Sad day, I like Wendy’s.

Me and my friend ordered food here twice. Once for breakfast and once for lunch. Both times were horrendous. The breakfast I got the baconator and guess what… the bacon was undercooked and tasted like card board. Isn’t that the whole point of the sandwich itself? It was also flavorless. The potatoes were warm, not hot nor fresh. There was only one staff there at that time I think. The second time was chicken nuggets for lunch. Chicken were dried and looks like overcooked frozen nuggets. We were so disappointed. Don’t eat here.

Came by at 11 pm on a Friday, the place was empty( so no exucuse), food was uncooked and cold .. for being in a n9ce area, I would expect the food to be made better.

The worst customer service by a so called Billy. This guy was so rude from the time taking my order to the moment I asked about my order at window. Which he supposedly said he couldn’t multitask he had too much going on he said that’s why he stopped responding to the order at speaker and reason for his rude behavior. I left. I don’t care what business you’re in, if you don’t know how to do your job with the respect and courtesy people deserve then you should not be working in that field or any customer service job. Go home and be grumpy all by yourself. I will not be going back to that location. Hopefully they fire that guy, no one deserves to be treated with the disrespectful attitude he had.

Ridiculous. We got there at 10:26 and they took their sweet time with the 1… one car in front of us. By the time we got to the speaker it was 10:32 and she’s like sorry no more breakfast. Cmon now, have better service.

Had to ask the person taking my order to back up and not interrupt me while I was telling them what I did and did not want on my burger. Took a while to get the food out. Burger was cold. Fries were cold. No receipt so I couldn't even provide online feedback about the poor service and product. Not going back.

Unbelievable. Came in a hour before posted closing time and received no service whatsoever. Called but no one picked up. There was a line of cars waiting but nobody in this location gave any kind of communication that they closed a HOUR early. This happened at 11/6. I came not even a week ago around the same time and everybody had service that evening. This isn’t how you treat your customers.

While she was taking my order the cashier was at her phone I've to repeat my order twice because she was watching tiktok she gave me a cup knowing the drink machine was out of service I asked for a coke and she rolled her eyes at me and she never stopped watching her phone I don't know why allowed the employees be on their phone while they are taking orders that is rude and she was acting like I was interrupting her.

This place needs to be closed down ASAP. I would give a zero if I could. Food isn’t fresh (old meat, fries etc) staff doesn’t knowledge you after standing there watching them talk. Manager is rude and staff is lazy. I will be contacting corporate because these reviews aren’t getting us paying customers anywhere… Please hire staff that can effectively speak and actually care about servicing customers. I bet they don’t go home and cook like that for their families. P.S. “DO BETTER”

THIS IS ABSOLUTELY RIDICULOUS!! I’VE HAD REAL BAD DIARRHEA AND VOMITING DUE TO EATING THIS UNCOOKED FOOD. I WILL BE SENDING THIS TO CORPORATE. PLEASE CHECK YOUR FOOD BEFORE LEAVING THIS LOCATION. WISH I CAN GIVE ZERO STARS 😡

Bruh. Drink was wrong (after repeating my order twice) fries were less than half full, and the jalapeños i asked for were all piled up in the very center of the burger. I get that it's fast food and I don't expect fanatic dedication to the craft, but at least try to care a LITTLE

Paid via drive-thru and was told to pull forward out of drive thru line to wait for order. After roughly 15 minutes of waiting with nobody coming out - I went inside store (waited another 5 min for somebody to help) and was informed they forgot about me and hadn't even started my order. Asked for refund and was told I needed receipt. No receipt was given to me at drive thru window so guy shrugged his shoulders like he didn't know how to refund me (he was guy that ran my card earlier and never gave me receipt). So basically paid for family order and got nothing as I was in rush to leave. Now I have to deal with refuting credit card card bill which somehow they appear to be fighting - which means I have to waste even more of my time trying to resolve. I understand mistakes happen and not an issue they forgot about me - but not refunding me on the spot and forcing me into arbitration process with credit card company over their error speaks volumes on their customer service.. On numerous other visits it has been commonplace to be shorted items and/or excessive waits so I do not believe the service issue to be an isolated incident.

Why treat your customers so poorly. Why?

Sat in the drive thru for 10 min without being helped. Then was greeted by a rude employee. When ordering a kids meal I asked for a Powerade and was told they were out of every color I asked for then asked for a “red” and was responded back with a sarcastic response. WORST location ever! Folks need to find a new job if they hate their jobs or life

I ordered a Krabby Patty burger to go via the app. I arrived at this Wendy's at about 10:30 AM. I later opened my burger to find that they'd given me the son of the baconator, which is no where near the same burger. I was too tired to go back to Wendy's to get fixed what should have been correct in the first place. I won't return to Wendy's. What a disappointment. I was the only person in the dining room, and they still got my order completely wrong.

Where is the manager? 👀 I have been to this place several times, and it never has anything. Today, I went and asked for a chocolate frosty, and there was none. The other day, I went for breakfast, and they didn't have eggs. What is breakfast without eggs? It is clearly seen that the manager is not doing his job! He seems to be more concerned with his inventory and achieving his numbers for his bonus. You forget that the main thing is to have a restaurant with everything you need and obviously with food to sell! Bad experience!

If you go through the drive through the will size up your meal to a large 100% of the time without asking. Disgusting managerial practice. Shame

They don’t have ketchup here and they wave a big metal thing out the window to trigger the timer on drive thru, and ALWAYS check your order because they usually give you the completely wrong order Edit: since the only thing I ordered was the Asiago, and since they’ve decided to change the ingredients of it (or just keep making it incorrectly) I now don’t have a reason to buy Wendy’s. There is a few better options now anyways on this same road, spend your money where you won’t regret it folks. This place even fakes their drive through times by making you move up to parking spaces when you are the only one in line. Janky place.

Employee Desiree was very rude. She had an attitude when I asked for my food, and also consciously rolled her eyes.

Tried to bump my combo to a large WITHOUT ASKING, didn't give me a receipt I'm assuming so I couldn't do a survey, and I asked for extra ketchup assuming they only put a couple in the bag but apparently they didn't so I only received three fries. This location is always trying to scam customers

Myself and another gentleman stood at the counter for over 5 minutes never got recognized until I had to holla hey we're here in order to get a burger and I was told that she was busy handling drive-thru. And she's the only one so I'd all the employees did no one could wait on me to order hamburger looks like I'm going to go to McDonald's. And I wanted today's double

I have not been to a fast food restaurant in years but found this Wendy's in a pinch. It cost $30 for two rickety hamburgers and two medium sized fries with large sodas. I could have gone to a steakhouse and gotten steak for this much money it was horrible! Totally not worth what I paid. Save your money and go to the store and buy your own hamburger meat and make your own hamburgers on the grill

Im a 18 wheeler driver looking for something to eat. Pulled into a safe spot, get out and tried to go in an order togo and the door was locked (8:00am) the worker told me that i had to order from the drive through. I explained to the worker that I was in a semi truck and could not go through the drive through. The worker went and told the supervisor or manager and he came back and opened the door and told me to walk to the drive through window and order there. This would have not been a problem if it was not raining. So I left. I think your customer service needs to improve or look at a better scenario on how letting customers in to your establishment.

NEVER GO TO THE DRIVE THROUGH! They got 2 kids working there at night (no uniforms) and they look like they there to screw up your order on purpose. You ask for a medium they give you a jr burger and charge you $10 for a combo that is downsized, dummies. Looks like management/owner never looks at the reviews here because same mistakes keep on happening. Better off going to Canes, Whataburger, or McDonalds along the same strip.

This is one of those fast food chain locations that will charge you .54 cents for a single bbq sauce after you spent $13 on a meal

We ordered a spicy chicken burger because we don’t eat beef. Dionne was our “host” and she completely messed up the order, she gave us beef with bacons. We did drive through and didn’t even notice until later when I was about to eat it. So disappointed, they were really showing attitude.

Julie Powell

I used to eat here once a week but it's so expensive and you get very little food now. I have also had strange stuff in my food. I don't trust this place anymore. Gross!!

Kan Holt

Spent $25 on a meal box of fries almost completely empty and they were kind of old and services in wasn’t that great lady at the window is not very friendly

Angel Báez

I went to this crappy place today and the cashier asked for a sauce and threw it at me. If they don't want to work, they should go home. People with a bad attitude are going to close this place down.

Power

I only have one kidney while I wait for a transplant on the donor list. I can’t eat too many red meats and I liked Wendy’s more than McDonald’s or Chick-Fil-A l, for the price. Tried to use a promo for a Dave’s single and explained that I’d take a chicken sandwich because 1.) it costs less to make 2.) it’s less work 3.) I can’t eat red meats like that. Manager wasn’t having any of it. Do I have to show the guy the scar from my surgery or something? I’m not coming back dude. It used to be 2 for $6 on the sandwiches, fast food’s getting full of themselves.

Joshua Knipp

I’ve eaten Here many times, and there is usually never a problem. The staff this time came across as rude and lazy on this occasion. Came here, June 29 in the evening and The service sucked. I had to go through the drive-through three times for a simple order. Once to Order, a second time because they messed up part of my order, and a third because they didn’t give me a spoon for my frosty. Normally, I quickly check my bags, contents before driving away, and tell them about any discrepancies or missing items, but as soon as they handed me the order, they close the window and went out of sight. gave my horn a little tab and no one came. Had to go back through the drive-through and wait a solid 30 seconds for anyone to give me a response and they seem pissed off that they actually had to do their job and give me what I paid for. Before anyone says that they were busy or I could’ve gone in myself, the dining area was closed off and I was there for a solid 30 minutes after in the nearby parking lot. I didn’t see a single other car come to the drive-through while I was eating, making this Account and leaving a review. If you’re gonna stand around and do nothing when you are not busy, that’s fine by me, but as soon as a customer comes by and you’re in a Customer Service role, do your damn job and don’t give an attitude, especially when you made a mistake.

E. CasEm

nasty Wendys, the atmosphere just isn’t there, the short African american lady roll her eyes at me while when I greeted her. 😂 I’m sure this Wendys will close eventually if they don’t change their staff asap. Fountain drink machine is broken, dinning area is poorly kept, not clean and the disorganized.

Gwen Canon

Nikki had the biggest attitude the second I started my drive thru order. Didn’t realize me pulling up to order something was gonna irritate this lady so badly. This is your job… why act like we’re bothering you? She forgot to add cheese to my chicken sandwich and forgot the dipping sauce for my nuggets. When I asked for her to fix the order, she huffed and puffed and rolled her eyes as she took it back from me & said “aight can you just roll up forward.” After a few minutes, she came back and I asked if the honey mustard was in the new bag also, she again, rolled her eyes and didn’t want to walk out of the sidewalk side to meet me at my car window and said “can you just come and get this.” I’ve never wrote a review for a fast food joint before but this woman needs to be retrained on her customer service.

Ricardo Vasquez

This location needs to be closed asap , the manager in charge couldn’t bother to fix a order for a burger they made wrong I wasn’t even trying to get my whole meal replaced just the burger I originally ordered and how I ordered it … Jose the manager in charge at the moment for some reason felt the need to show attitude and tell me to park and come in and wait on his Gm that is in the restroom… these are the kinds of people that need to be replaced and relieved from positions where they can’t even handle a situation with a bit of confidence like any normal person with authority does. And utterly disrespected me as the customer I’m not coming back to eat at this Wendy’s anytime soon…

Kyla Sneed

I just left this location and I’m very disappointed I order fries and this is what I got. 50% of my fries were chopped up and I didn’t notice until I got home. It’s concerning that an employee would even fill up a container of fries like this, they are literally diced and some smudged together. I’m definitely not coming back here, it’s absolutely ridiculous and unacceptable!!!