De King Vibez

Worst fastfood in the world.. too slow and nonchalant (you could literally wait for a cashier for hours before they attend to you coz they assume everyone in the lobby is a delivery driver).. a very terrible place

Imari

Honestly? The photos (and a video I can’t upload) say enough. But this experience became all the more insulting when I called to express my feelings about the Cantina tacos and was met with a gaslighting male employee. Other than the usual dismissive tone, he kept trying to insinuate my Dasher sat idle or delivered multiple orders and “that’s why your order is soggy, sorry.” Sir? No. Displacing the blame onto your third party delivery service when entirely broken shells is not a one off with this location is laughable. I was then put on the phone with another male who claims he is a manager and it is his first day at this location. He said I can come in tomorrow (12/23) to have it re-done for free so I will be stopping by and will update accordingly. Whoever the first male was lied though, as I asked if I could speak to a manager or team leader of sorts when I first called and he said he was. He was not and now his dialogue with me makes more sense. If the other location wasn’t literally at the mall, I’d stop going here altogether. No bueno. Update 9/10/25 : My first visit back to this location since the initial review and the added photo of the burned Cantina tacos will serve as reason to continue my hiatus there lol.

Alyssa Verardo

I was in the drive thru line for a HALF HOUR! I have never spent that long in a drive through EVER!! You would think for the wait that my MOBILE order would at least be correct… WRONG! I would rather drive 15 minutes out of my way to go to the next closest taco bell than to ever return to this location.

Nikitha Tirumala

I had a very bad experience at this Taco Bell (755 Main Street, Poughkeepsie, NY). I placed a small order in-store (Spicy Potato Taco, Cantina Crispy Taco, Bean Burrito, etc.) and ended up waiting for more than 30 minutes before receiving my food. During this time, I saw online orders being served quickly while walk-in customers like me were left waiting. To make things worse, even after waiting that long, my order was missing the nacho cheese and onions I paid for. It’s very frustrating to waste so much time and still not get the food prepared correctly. This location really needs to improve its service, pay attention to in-store customers, and double-check orders before handing them out. Never going to Taco Bell again.

Weezy Fidelis

WOST TACO BELL IN THE ENTIRE COUNTRY. If your food isn’t looking disgusting, you won’t even get it! TACO BELLS NEW THING IS FOOD ORDERED ON AN APP IS JUST NEVER MADE! THEY PRIORITIZE THE DRIVE THROUGH SND LOBBY, SO THEY WILL JUST PLAIN LIE SND REFUSE TO MAKE YOUR FOOD! Do you have an idea how many times I have waited an hour for my food just to be lied too “oh it’s almost ready, to “oh we don’t even have that order. No im not going to let you put the order in. They make us wait in the drive through all night just to tell us we have to go to the lobby for the food. THE LOBBY IS LOCKED THEY LIED TO ME TO GET ME OUT OF THE DRIVE THROUGH LINE! They refuse to make the food here. And when they do it’s disgusting.

Duncan Mungovan

Every time I’ve gotten food from this location there is always something wrong with my order. Most recently, I ordered 12 tacos, and chalupa, and a cheesy gordita crunch with 2 Pepsis. The 12 pack was nowhere to be found on delivery and the driver told me he delivered what the store gave him. It even showed in the picture that the 12 tacos were part of the ticket, which was stickered onto the bag that was delivered.

A J

This Taco Bell has never done anything but disappoint. We are always skeptical to have anything delivered because they always get it wrong. 2 nights ago we ordered delivery because we figured we would give them another shot. Ordered 4 cheese quasadillas and they all came with chicken. I've been a vegetarian for 14 years and it made me violently sick eating just one second of it. So being that we were all vegetarians no one could actually eat the order. When we called the store they had no care and instead just told us there was nothing they could do because it was just new people working. Didn't offer a refund, or for us to come get the correct food, genuinely didn't care. We then did the survey in the app thinking maybe someone would actually reach out, no surprise they also did not. It's insane how downhill taco bell (especially this one) has went in the past couple years. Also on top of the chicken they also were missing 3 things, but it was irrelevant since I was throwing up the one thing I had started eating anyways, so it's not like I needed the missing items anyways.

Malvine Johnson

I place a mobile order at this Taco Bell on Main Street not only is my food code, but I add for nachos and I did not receive any meat on my nachos. It looks like a dog food. My fiancé taco was soggy and wet. These people need to be ashamed then when I called and asked to speak to somebody, I was rudely hung up on and every time I keep trying to call back I get a busy signal. This needs to be addressed before something happens because they’re playing with peoples food and money.

Vanessa Humphrey

I ordered a cheese quesadilla from this store and the cheese was not melted at all. I understand people don’t want to go to work but at least do your job otherwise you should quit. I cannot believe this at all this is my first time going to this location and am very disappointed this has never happened to me before and Taco Bell will be getting a call from me.

DaNON Flasher

Clean and fresh store BUT absolutely a S show ordering or getting food. I left my chicken burrito 🌯 in the store ( they never even made it) and walked out after 15 mins with 1 person in front of me(waiting for a door dash order for 20 mins ) and 3 others that didn't even order yet and went next doors to Wendy's. People were working hard but too few people for a busy place . I wouldn't go back and lost my money too, but got a life lesson learned ( if it looks like a S show waiting to order walk out now or you'll be there awhile 30 mins or more ).

+7

Alyssa Smith

TERRIBLE SERVICE! Rude when asked if my order was correct (it wasn’t ) I corrected what was wrong just to get an attitude about how I want my food! And then to throw my food into the bag sauce all over tacos all open in the bag. So disappointed

taylor flory

The order is incorrect every single time. If you state no sour cream it seems they do the opposite and load it onto everything. The employees do not seem to care about the food they are serving. We have ordered via door dash multiple times and it has never once been correct. For example, this order was not supposed to even come with sour cream and it somehow is on there. The manager of this establishment really must not care about the customers as reading other customers reviews I realize I am not the only one feeling this way.