Subway
Sandwich · Richardson
Sobre Subway
Located in Richardson, our Subway offers a casual and convenient dining experience. We're a counter-serve chain where you can build your own sandwiches and salads, with a focus on health-conscious choices. We're open daily from 9 AM to 10 PM, offering lunch and dinner. Enjoy our food through dine-in...
Located in Richardson, our Subway offers a casual and convenient dining experience. We're a counter-serve chain where you can build your own sandwiches and salads, with a focus on health-conscious choices. We're open daily from 9 AM to 10 PM, offering lunch and dinner. Enjoy our food through dine-in, takeout, delivery, or curbside pickup. We are equipped with wheelchair accessible entrances, parking, restrooms, and seating. Solo diners are always welcome, and we offer coffee for your enjoyment. With a 3.2 rating based on 160 reviews, we strive to provide a satisfying meal.
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Opiniones de Subway Richardson
I tried Subway for the first time in the USA at this location with my friends. We received good food and service from Nancy. She was very patient and polite to us and made us feel at home. Shoutout to her!!! She deserves a promotion and a raise if not both 👍🏾👍🏾
Very poor customer service. I was the only one here, yet the single employee did not acknowledge my presence in the store. I was the only customer in the store. I'm not coming back. Apparently he only speaks Spanish
Giving 1 star for rude and unsatisfactory customer service, as well as false advertising. They have signs up in the stores that state "get a free 20 oz Gatorade with purchase of ANY sandwich and bag of chips" nowhere on ANY of the signage, not even in fine print, does it state the sandwich must be a large. In fact, it says "ANY sandwich." The cashier was rude and combative and said it's only for a large sandwich. Which is not at all what the promotion signs say. She didn't show any kind of proof that this was a stipulation of the deal and just told me "no,sorry" with attitude. Additionally, I ordered a meatball sub & it was so dry because she hardly put any sauce on it.
Only one person working during lunch in a high traffic area? Took 25 min just to reach the counter. Owners need to pay more employees to work, poor girl was working so hard but she’s only one person
Just kinda disappointed in the service and wait. I was there waiting and they kept filling Togo orders That were arriving while I was already there. Definitely understaffed and maybe not the employees fault but 15 min and not even a greeting or a we'll be right with you made me just leave. He was still gonna fill those other orders and didn't even look at me.
Ordered online and drove there to pick up at 11 am. The shop was CLOSED and after several attempts with customer service, I eventually FAILED TO GET A REFUND...... Horrible horrible experience, with Subway in general too.
Let me help you avoid wasting your time here. I came in at 6:20pm today to grab a sandwich before work. The clerk, who was on a personal call, saw me come in, made eye contact as I walked to the counter and then disappeared around a corner to continue his call. 3 or 4 minutes later I could still hear him casually chatting away with his call. I left at that point. The customer is NOT a priority here, so don't even bother coming in. Plenty of options close by that will appreciate your business.
Today I was walking with this hot day to buy something to eat and when they prepared my food and it was my turn to pay they told me that they had no cash that I had to go get cash and then come back and leave my food prepared and cold because the store does not have the ability to solve it is something unpleasant because we only go for something to eat not do the work that corresponds to the store unfortunately I had to leave and leave my food because I could not get cash thank you SUBWAY for that excellent service👍
Unfortunately, the man who served us was extremely rude. He didn't even know what ingredients a sandwich had. The way he spoke to us was truly horrible. It's clear he doesn't like his job. They need to be more attentive in customer service.
Gone in this location twice and experienced the same delays in getting greeted and served. Night personnel acts annoyed to get customers. This time around I left instead of waiting.
Went to this subway instead of the one I usually go to because this location is closer to my job. Staff were okay not very friendly. My issue is I had a hair on the bread. Like the hair was imbedded in the bread (I assume the hair fell on the raw bread and then put in the oven). I also understand these things “happen”. No hairnets and the one preparing the meal was the only one wearing a hat. Most veggies were looking sad from the freezer burn. Won’t return and won’t recommend
The girl didn’t speak any English and she was there alone. How you supposed to tell her how you want your sandwich? Then she charges me for the meal and says No Soda….. so how am I supposed to ask not to be charged for it or give me one from the fridge.
Lady behind the counter unfortunately spoke mostly Spanish and thus didn't understand half of the order, leaving off many things until we just gave up and she put whatever she wanted on it. Big empty spots where they were out of ingredients, and we paid for a drink but the soda fountain was empty. Worker was also all alone doing everything herself.
Woman behind counter was extremely rude. She kept saying “what do you want” when moving on to the next thing. I asked her for slightly toasted she just looked at me and proceeded to make it very toasty. I asked for a lot of ranch and she put one line of it, when asked for more she put it away and wrapped up my sandwich. I then asked for 2 sides of ranch and she told me “just one” and cashed me out. 0/10 for her.
I went to this subway and walked in to the 2 girls sitting down eating that worked there. They had the counter closed down so I'm assuming they decided to shut the store down for a break. I asked them if they were open and they both ignored me as if I wasn't there. I DO NOT think anyone should go to this store. Horrible people. Lazy. Since they don't care for customers, they obviously don't care about money. So I'll spend mine elsewhere.
The lady making the sandwiches was super rude. We asked if she could change her gloves because we’re vegetarian and she just ignored us. Every other subway we’ve gone to has accommodated this. When she was making the sandwich she literally just threw ingredients at it instead of making it properly. It’s been a while since I’ve seen such a poor attitude anywhere. Would not come back
Possibly the most depressing Subway franchise I've ever seen. The owner/counterman is surly, unprofessional, impatient, unknowledgeable about Subway sandwiches and often forgets to wear disposable gloves. If you have a coupon, expect a lot of sighs and unnerving stinkeye action. Many of the ingredients rarely look fresh. In fact, this post is a direct response to being made ill by the last sandwich ordered here, just two days ago. Tried to find a Customer Service phone contact: Haaaaaaaaa! Good luck with that! Subway no longer deserves to be in business, let alone serving substandard food with a big side helping of poor attitude and bitterness.
This place was pretty hard to find (tucked away in the back of a shopping center) and probably not worth finding. The food is fine (standard Subway fare) but the employee behind the counter seemed to have difficulty with both comprehension and enunciation, which might be fine at McDonald's or the like but is more of a problem with a place like this requiring so much interaction. Wouldn't come back or recommend visiting especially with one of these around every corner.
I hate this particular location. I can never get full attention when I order. Shouldn't all Subways operate the same? Why can you get a salad at one Subway, and not another? I asked for a salad with Turkey, I got a salad with Ham and it was layered at the bottom. Nothing was cut up in the big bowl with the knife. I will most likely never go back to this location. Plain Ridiculous. It is a clean location, but that's about it. Staff was not friendly.
I went in with coupons that are good through the date of my order. I also shared some with various customers that were in the line. The customer in front of me presented her coupon and the cashier took it. When the lady at the counter took my coupon, she said it wasn't working and refused to use it. She told me that it was expired, but it had the same date as all the others. I asked for a manager and she told me that she would return in about 10 minutes. I finally decided to leave. I do not understand this non-customer service attitude that so many have.
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Richardson, TX 75080
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Richardson, TX 75080
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