Chick-fil-A

Food was good. service prompt and the order was excellent Family friendly. In general it was a pleasant experience.

Everything was really good had the chicken sandwich and their fries are very fresh! Also they have free refills on their drinks

The service was great and the food was awesome. I enjoyed the atmosphere. The workers were nice and polite

Best service ever. really fast which is impressive considering the amount of people they get. the store is always clean and the food is always great. Jessica at the register is so polite and always…

This Chick-fil-A location is so well maintained, so well managed and offers a very welcoming environment. The service is great and my food is always hot and fresh (especially the waffle fries)! I s…

Ordered at 8.55pm on 4/22/2023 name on the recipt says 379 treasure When we arrived she was brushing the floor, she welcomed us in. She then came to serve on the tills whilst we were in line. I was …

We were in Miami from the UK and my son wanted to visit a Chick-fil-A, this take away restaurant was easily accessible from the Metromover and the chicken meal didn't disappoint.

We were in Miami from the UK and my son wanted to visit a Chick-fil-A, this take away restaurant was easily accessible from the Metromover and the chicken meal didn't disappoint.

I had a great meal at Chick-fil-A, the food was delicious as always! The only downside is that this location doesn’t work with the Chick-fil-A app, so you can’t earn points or redeem rewards here. Other than that, everything was excellent. 🇺🇸

Today, we decided to have lunch at Chic-fil-A because I had never tried their food before. Luckily, everything was just fine. We both ordered the Cobb Salad with chicken. The portions were generous. We picked the Avocado Lime Ranch dressing, which was pretty good. I would order this again. We stood in line for a short time because the line was moving fast. Everyone was on their lunch break. We decided to eat outdoors because it was a sunny and lightly warm Miami day. Plus, it was very busy indoors. Parking is on the street or at the Brightline parking lot.

Leandro Alonso

I had a great meal at Chick-fil-A, the food was delicious as always! The only downside is that this location doesn’t work with the Chick-fil-A app, so you can’t earn points or redeem rewards here. Other than that, everything was excellent. 🇺🇸

astrida mcfarland

Today, we decided to have lunch at Chic-fil-A because I had never tried their food before. Luckily, everything was just fine. We both ordered the Cobb Salad with chicken. The portions were generous. We picked the Avocado Lime Ranch dressing, which was pretty good. I would order this again. We stood in line for a short time because the line was moving fast. Everyone was on their lunch break. We decided to eat outdoors because it was a sunny and lightly warm Miami day. Plus, it was very busy indoors. Parking is on the street or at the Brightline parking lot.

Yesterday, I had an excellent experience at this location. The cashier, Valentina, was respectful and welcoming and gave me a good portion of ice cream. I was a bit disappointed by how they didn't have cones, but she cheered me up by giving me a large cup of ice cream. I also ordered water, and I appreciated how she didn't fill the cup with ice. The location was clean, spacious, and quiet. I would love to return whenever I'm in Downtown Miami.

Chick-fil-A at the Government Center location is convenient but definitely comes with the typical downtown challenges. Parking isn't ideal. You either have to find street parking or park in the Brigh…

Chick-fil-A at the Government Center location is convenient but definitely comes with the typical downtown challenges. parking isn't ideal. You either have to find street parking or park in the B…

This is a franchise location that serves the same menu as other Chick-fil-A's except they don't accept rewards/app ordering/etc. it is located right at the bright line building on the ground floor bu…

I'll begin with the two positive details of this visit: The team member tasked with cleaning the dining room was active and perfect, taking care of every table once diners were leaving. I also enjo…

Quick order before 330 pm work. waiting on Willy Jo's metromover into Brickell loop. Came in at 240pm left ~3pm deluxe number 1 medium coke x2 Chick Fil A sauce 11.5$\n\nMessed up names @ pickup. Q…

Quick order before 330 pm work. Waiting on Willy Jo's metromover into Brickell loop. Came in at 240pm left ~3pm deluxe number 1 medium coke x2 Chick Fil A sauce 11.5$\n\nMessed up names @ pickup. Q…

Found this new location by accident -- it's on the edge of The River Landing the shopping center -- and it does not have a drive thru. Limited street parking available. This particular location is …

Overall, it was fairly average. During peak hours, it can be hard to find a seat, but despite the number of people waiting, the food came out quickly. Both the burger and the fries were pretty ordinary.

Yongkwan Song

Overall, it was fairly average. During peak hours, it can be hard to find a seat, but despite the number of people waiting, the food came out quickly. Both the burger and the fries were pretty ordinary.

This chick fil a differs from the rest They don’t have rewards. They different is all, they might not even be saying my pleasure like that. I love chick but this one her different. Nothing to do with the staff.

The service is great and the food is great. But they need to do something about the houseless people that interfere with the customers. I shouldn't by harassed for my meal, for a meal or for part of my meal after I paid for a meal. This happened to me 4 times including 5 minutes ago. When a woman walked up to me asked me what I was eating and then sat across from me and stared as I ate my meal.

Michael Ferreira

My first time eating in this chain. The food wasn’t great, the staff were friendly but did get our order wrong. The location is good but the restaurant wasn’t very clean despite not having many clients present.

Sam Sha

The service is great and the food is great. But they need to do something about the houseless people that interfere with the customers. I shouldn't by harassed for my meal, for a meal or for part of my meal after I paid for a meal. This happened to me 4 times including 5 minutes ago. When a woman walked up to me asked me what I was eating and then sat across from me and stared as I ate my meal.

This was a great place, incredibly clean and the elderly lady cleaning was doing an amazing job. The women behind the counter were acting and dressed like high schoolers. The food was amazing but p…

This was a great place, incredibly clean and the elderly lady cleaning was doing an amazing job. The women behind the counter were acting and dressed like high schoolers. The food was amazing but p…

The food quality is hit or miss. They served me a salad that was spoiled. I. Already home or I would have returned it. In the past I have had to return food due to hair and moldy bread being present in my sandwiches. This location lacks in food quality/management.

I’ve never been to a Chick-fil-A where the staff wasn’t friendly—until this visit. I stopped by this location in Florida around 8 p.m. before heading out of town, and unfortunately, the experience didn’t reflect the brand’s usual warm hospitality. A smile and friendly tone go a long way in customer service. This isn’t the military; guests shouldn’t feel the brunt of anyone’s frustration or unhappiness. #redmemberhere

Not a operator-owned location what can you expect. They played EDM rap music in lobby and never smiled once. Also they Don’t offer the rewards app, not a big deal. But they have tip screens listed, super tacky and no reason to tip. Food was super tasty and hot.

Shay Garcia

The food quality is hit or miss. They served me a salad that was spoiled. I. Already home or I would have returned it. In the past I have had to return food due to hair and moldy bread being present in my sandwiches. This location lacks in food quality/management.

Alex Stephens

Not a operator-owned location what can you expect. They played EDM rap music in lobby and never smiled once. Also they Don’t offer the rewards app, not a big deal. But they have tip screens listed, super tacky and no reason to tip. Food was super tasty and hot.

Jade A

I’ve never been to a Chick-fil-A where the staff wasn’t friendly—until this visit. I stopped by this location in Florida around 8 p.m. before heading out of town, and unfortunately, the experience didn’t reflect the brand’s usual warm hospitality. A smile and friendly tone go a long way in customer service. This isn’t the military; guests shouldn’t feel the brunt of anyone’s frustration or unhappiness. #redmemberhere

Miguel Angel Sanchez

Well.... 2nd sad/bad experience on Chick-fil-A. This time the reason, as per the employees, is because it is not a corporate restaurant but a franchise (!) (Shouldn't be more efficient/nice/?) 1rst surprise: they don't add the visit to the rewards app 2nd surprise: The Market Salad includes just one dressing but, the didn't say that at the time of the order.... in my case, I asked for 2 more and I got $2.00 more dollars charge 🙃 3rd. The lettuce, which is "weirdly"perfect at regular restaurants, was completely dry and old here......bad 4th. They don't use the order number pallet used by regular restaurants as a nice way to have a seat while waiting for the food; instead, I had to wait more than 5 minutes standing with a crowd..... Conclusion: 1rst and last......

food was great and so was cleanliness BUT must I say the girls working the night shift tonight had no customer service whatsoever it's as if they didn't want to work at all and we the customers wer…

Food was great and so was cleanliness BUT must I say the girls working the night shift tonight had no customer service whatsoever it's as if they didn't want to work at all and we the customers wer…

Mac and cheese had absolutely no flavor at all it was the driest thing I've ever had in my life. Keep in mind they ask you for a tip and then give you this kind of food. Thank god I didn't tip. Pla…

This Chick-fil-A is actually awful from the food, wait time, and customer service. And now that they expect tips please don't expect great quality food or a full serving of you don't leave a tip.…

Slowest location I have ever been to. waited over twenty minutes for a number 1 meal as everyone was talking. As soon as I finally asked about my food they grabbed it. This is normal for this locat…

No app, No refills on drinks, No Mac n Cheese. Served me lemonade from a dirty pitcher and was full of pulp. It's not the standard that I expect from Chick Fil-A.

THE WORST Chic Fil A EVERRR. There is no drive through , the parking is TERRIBLE , the parking police threaten to write tickets if you don't move your car. There's ALWAYS 1 person working the reg…

Firstly, I never write reviews but feel compelled to write this one. I usually go to the location at River Landing but decided to try this one tonight, Friday night - 5/26 at around 9:15pm. I get the…

I visited the store to make a purchase and ordered a cup of water. When I noticed I was charged for it, I returned to speak with the manager on duty, Angelina. She explained that charging for water is simply how they run the store. I asked politely where on the menu it states that a cup of water comes with a charge, but she was unable to provide an answer. Instead, she told me I should have been paying attention to what was being added to my order and that they are not required to inform customers about charging for water. I found this response disrespectful. Additionally, I think it’s unreasonable to charge for a cup of water without clearly informing the customer beforehand. Overall, I felt disrespected and deceived, and the manager’s attitude did not reflect the level of professionalism I would expect from someone in charge.

Ms. Ramona, I support all your Black-owned businesses, but if you still own this Chick-fil-A location, I strongly recommend stepping in and retraining the staff on proper customer service. The service was disappointing — slow, unprofessional, and lacking basic hospitality. Sadly, this isn’t the first time I’ve experienced this here. The experience left a bad taste, and not because of the food.

Absolutely disgusting food and even worse customer service. Cashier hated his life and took it out on all of the customers in there. I bought a Market salad and received lettuce, chicken and a chunk of raw mystery meat (see picture). I’ve never had this issue before at any CFA location. The market salad is one of my favorites meals of all time. I spent 30 minutes waiting for my food just to receive this inedible meal. $30 down the drain. I spoke with customer service and was informed that they are a licensed location, which explains it all. Please save yourself a headache and a stomach ache and go to the other location in river landing.

The food was cooked before and reheated again when it was served to me. The cleaner was closing the seating area an hour before closing and allowing customers to dining in. The restroom has no hand soap. The service and staff were not expecting for Chick fill A as a quality fast food restaurant. This is the worst Chick fil A every I have visited and tried it. Not recommended to visit this branch at all.

Gloria J Molina

I visited the store to make a purchase and ordered a cup of water. When I noticed I was charged for it, I returned to speak with the manager on duty, Angelina. She explained that charging for water is simply how they run the store. I asked politely where on the menu it states that a cup of water comes with a charge, but she was unable to provide an answer. Instead, she told me I should have been paying attention to what was being added to my order and that they are not required to inform customers about charging for water. I found this response disrespectful. Additionally, I think it’s unreasonable to charge for a cup of water without clearly informing the customer beforehand. Overall, I felt disrespected and deceived, and the manager’s attitude did not reflect the level of professionalism I would expect from someone in charge.

SeaKingStatus

Ms. Ramona, I support all your Black-owned businesses, but if you still own this Chick-fil-A location, I strongly recommend stepping in and retraining the staff on proper customer service. The service was disappointing — slow, unprofessional, and lacking basic hospitality. Sadly, this isn’t the first time I’ve experienced this here. The experience left a bad taste, and not because of the food.

M M

Absolutely disgusting food and even worse customer service. Cashier hated his life and took it out on all of the customers in there. I bought a Market salad and received lettuce, chicken and a chunk of raw mystery meat (see picture). I’ve never had this issue before at any CFA location. The market salad is one of my favorites meals of all time. I spent 30 minutes waiting for my food just to receive this inedible meal. $30 down the drain. I spoke with customer service and was informed that they are a licensed location, which explains it all. Please save yourself a headache and a stomach ache and go to the other location in river landing.

Anthony Plunkett

They are super slow don’t accept the chic fila app and also ran out of nuggets.

I was enjoying my day, wanted Chick Fil A, I open my app and see that I had a free discount and I got so excited to use it. I go up to the counter and im rudely informed that I an unable to use my Chick Fil A app in any capacity at CHICK FIL A. I later got my food that was mediocre and disgusting. Poor food, poor service, HORRIBLE chick fil A. I will NEVER come back here and neither should you.(and I had to pay for my water cup) 0/5 stars.

Poor staff, ordered one sauce added 4 nos in my bill didnt gave receipt. I didnt notice it. When receive only i notice. Food is different taste morning and evening

My Family and I visit Chick-fil-A yesterday on December 1, 2025 as we were paying there was a German roach walking on the counter where you pay we were so surprised! My whole family was in shock. The manager didn’t even come over to tell us nothing. All I wanted to do was to kill the roach and no apology. That’s super unprofessional and customer service is not very good as well as your manager.!!!!!

On February 5th at around 6:20pm, I stopped into Chick‑fil‑A to place an order before catching my train. When I approached the register, one associate told me she wasn’t taking orders and that I needed to wait for the next person. When the next associate came over, there was no typical Chick‑fil‑A greeting. Instead, the first thing she said was, “How can I assist you, baby?” I was taken aback, as this is not the professional tone I’m accustomed to at Chick‑fil‑A. Throughout the entire transaction, she continued to call me “baby,” which made me uncomfortable—especially coming from someone much younger than me. After placing my order, I realized both of my drinks were incorrect. When I pointed this out, another associate asked if I wanted to keep the wrong drink, explaining that they “didn’t want to waste it.” I declined, because it wasn’t what I ordered. I had requested a fruit punch and an Arnold Palmer, but I was given a fruit punch float and someone else’s lemonade. When I identified the associate who took my order, she questioned whether she had actually helped me—even though it had been only a few minutes. She then went to a manager, and I was called over again with, “Can you come here, baby? We have to recharge you, but the first charge will fall off.” At that point, I just needed to catch my train, but the entire interaction felt unprofessional and uncomfortable. There was no “my pleasure” from anyone, and the overall service did not reflect the Chick‑fil‑A standard I’m used to. This experience needs to be addressed. The professionalism and customer‑service protocol Chick‑fil‑A is known for were completely missing, and I hope the team receives proper coaching moving forward.

Trinity0675 roblox131213

My Family and I visit Chick-fil-A yesterday on December 1, 2025 as we were paying there was a German roach walking on the counter where you pay we were so surprised! My whole family was in shock. The manager didn’t even come over to tell us nothing. All I wanted to do was to kill the roach and no apology. That’s super unprofessional and customer service is not very good as well as your manager.!!!!!

Jared Andrew

I was enjoying my day, wanted Chick Fil A, I open my app and see that I had a free discount and I got so excited to use it. I go up to the counter and im rudely informed that I an unable to use my Chick Fil A app in any capacity at CHICK FIL A. I later got my food that was mediocre and disgusting. Poor food, poor service, HORRIBLE chick fil A. I will NEVER come back here and neither should you.(and I had to pay for my water cup) 0/5 stars.