Subway

Michael Rabuffo

Great service. The food is subway that’s what you expect. Dude was really nice and very fast. Actually seemed like a genuine person and not just a worker who hates their life. I only have high praise, stand up place.

Great service, the sandwich were great and fresh. I like the menu 7 👍🏼

Muge BN

Great service, the sandwich were great and fresh. I like the menu 7 👍🏼

David Wordell

Brand new clean in-between Broad and Broadway on street. ... Hard to find location not on Broad st as claims but around back on New st. They skimp on your fixings and make very thin wimpy subs... Need to make your subs much fatter with garden fixings plse Don't recommend. But is new and clean David W

Ordered the “beast” that supposed to come with half a pound of meat. Whoever made my sandwich today, probably felt they saved a million dollars from taking all the meat from my sandwich. Pause*

Jimmy Wu

Ordered the “beast” that supposed to come with half a pound of meat. Whoever made my sandwich today, probably felt they saved a million dollars from taking all the meat from my sandwich. Pause*

A 24-hour store that's not 24-hour. I walk in, the guy's making sandwiches, asks me if it's pickup or order, I say order. He tells me, "No, sorry, store not ready yet." Wasting people's time.

Go to Los tacos #1 and save your happiness and time. Guy working here is simultaneously very slow (repeating parts of my order several times for clarity) and also arrogantly sarcastic (“so you just want the bread and tuna” when toasting was done and I was waiting by the window.) Rare combination of bad service and arrogance! Congratulations.

Stopped going here because of how insanely rude the manager is (or atleast claims to be manager). For example: Asking a simple question like “Can we replace the chicken/meat on something with Avocado” results in “No one’s telling you to eat here if you don’t want to”. Additionally, unfortunately the subs are only half filled, and each side is pretty much empty/just bread. Would NOT go here!

Terrible experience at this Subway location. The staff here are extremely rude, especially an older gray-haired man who was outright disrespectful. His attitude and behavior were offensive and unacceptable. I’ve never felt so unwelcome at a restaurant. Avoid this place if you expect basic courtesy and professionalism.

Avoid at all costs! I ordered a footlong and a churro online and when I picked up my order, the only guy at the counter repeated my name and he said "churro." I didn't think anything about it, ran some errands and went home. When I opened the bag, however, there was only a churro inside. I called the store and the guy said, hold on, I'll check if the sub is here; he then hung up on me. When I called back, he suddenly claimed that he said "sub and churro" when he handed me the bag. When I disputed this, he then recalled specifically handing me a bag with the sub and churro. He then said he was going to check the surveillance video, but I pointed out that it would be meaningless because it would just show him handing me a bag. When I insisted that he refund me the money for the sub I did not receive, he hung up on me again. They essentially stole from me, so I shouldn't be surprised that they were also jerks about it. BTW, the churro was stale and hard as a rock.

I ordered by Uber eat they don't make proper oder what I ordered add 50%more protein and they charged on the oder there's none of my proteins were 50%more

First the Sandwhich guy (think he is Spanish) is 30 minutes late for an order I made ahead. And I showed him my order and he asked me for my ID, which was bizarre but okay I let that slide.. then one of the sandwhich in my order was a cold cut combo and all he added was boloney I told him it also came with salami and Ham yet he argued with me that it didn’t come with that even though I showed him my mobile order he refused to correct my order, and then he forgot to give me my churro the third order on my order yet he did not give me that either as he preferred to just argue with me instead. Unsatisfied and I will not be returning. Someone that lack so much customer service and good attitude should not have a job with people. I can’t eat this sandwhich now and he wouldn’t refund me. Horrible experience.

Ordered online for pickup, guy insists I ordered a cup when I ordered a bottle, wouldn’t let me swap chips and was being a huge ahole about it. Other people are nice but I’m pretty much done with this place which is a ripoff to begin with.

I m visitor of NYC, I m the sugar patient i want use wash for pi in this restaurant toilet, because there is no toilet near this ,but the staff manager & cleaning staff is very rude they are even not allowed to use washroom without buying food, it’s against the humanity kindly remove that staff, please don’t buy any food from this store they are not human🙏🏻

Worker was extremely rude it was unreal. First he refuses to make my order right away bc it’s an app order. Fine I’m patient. Then doesn’t change his gloves and I kindly ask him to change it and he tells me “sit down”. I respond no, I want to see how ur making my food. He goes on to be rude and disrespectful with his words and telling me to sit down. I tell him to put sauce on it and he goes I’m not putting it on after some back n forth he pours hot sauce all over my sandwich. I have never EVER experienced anything this bad in customer service. Fire this guy he might be single handedly destroying the brand. 3:10AM Feb 28.

The staff doesn't add more than a few limited veggies and only 2 sauces at max. He keeps mentioning that the app is different and it doesn't work for store order so he wouldn't follow your instructions if you ordered through the app.

Totally a cheating place. I ordered their $6.99 meal deal and the cashier said drink and chip cost extra dollars. However a single half sandwich still cost me more than $8.00 plus tax. Definitely not worth the trip and will never go back again. Business dishonesty!

Will be the last time I come here there's a guy there that always has something to say short guy with beard. Place my order online but I came early he said not to do that to come at 10 minutes. I know why cause when order something specific online he dont put the rest of the meat he cheats you with less I noticed that in my past orders and I saw it today he was missing pepperoni on my sandwich.

Andres Garcia 4K

Will be the last time I come here there's a guy there that always has something to say short guy with beard. Place my order online but I came early he said not to do that to come at 10 minutes. I know why cause when order something specific online he dont put the rest of the meat he cheats you with less I noticed that in my past orders and I saw it today he was missing pepperoni on my sandwich.

Dariel

A 24-hour store that's not 24-hour. I walk in, the guy's making sandwiches, asks me if it's pickup or order, I say order. He tells me, "No, sorry, store not ready yet." Wasting people's time.

Young Kim

I ordered by Uber eat they don't make proper oder what I ordered add 50%more protein and they charged on the oder there's none of my proteins were 50%more

Keyan Rhm

Go to Los tacos #1 and save your happiness and time. Guy working here is simultaneously very slow (repeating parts of my order several times for clarity) and also arrogantly sarcastic (“so you just want the bread and tuna” when toasting was done and I was waiting by the window.) Rare combination of bad service and arrogance! Congratulations.

Resha Chandak

Stopped going here because of how insanely rude the manager is (or atleast claims to be manager). For example: Asking a simple question like “Can we replace the chicken/meat on something with Avocado” results in “No one’s telling you to eat here if you don’t want to”. Additionally, unfortunately the subs are only half filled, and each side is pretty much empty/just bread. Would NOT go here!

A Smith

Avoid at all costs! I ordered a footlong and a churro online and when I picked up my order, the only guy at the counter repeated my name and he said "churro." I didn't think anything about it, ran some errands and went home. When I opened the bag, however, there was only a churro inside. I called the store and the guy said, hold on, I'll check if the sub is here; he then hung up on me. When I called back, he suddenly claimed that he said "sub and churro" when he handed me the bag. When I disputed this, he then recalled specifically handing me a bag with the sub and churro. He then said he was going to check the surveillance video, but I pointed out that it would be meaningless because it would just show him handing me a bag. When I insisted that he refund me the money for the sub I did not receive, he hung up on me again. They essentially stole from me, so I shouldn't be surprised that they were also jerks about it. BTW, the churro was stale and hard as a rock.

Constantin Gorbunov

Terrible experience at this Subway location. The staff here are extremely rude, especially an older gray-haired man who was outright disrespectful. His attitude and behavior were offensive and unacceptable. I’ve never felt so unwelcome at a restaurant. Avoid this place if you expect basic courtesy and professionalism.

imtiaz ali

I m visitor of NYC, I m the sugar patient i want use wash for pi in this restaurant toilet, because there is no toilet near this ,but the staff manager & cleaning staff is very rude they are even not allowed to use washroom without buying food, it’s against the humanity kindly remove that staff, please don’t buy any food from this store they are not human🙏🏻

Rich

Ordered online for pickup, guy insists I ordered a cup when I ordered a bottle, wouldn’t let me swap chips and was being a huge ahole about it. Other people are nice but I’m pretty much done with this place which is a ripoff to begin with.

Gabby Tino

First the Sandwhich guy (think he is Spanish) is 30 minutes late for an order I made ahead. And I showed him my order and he asked me for my ID, which was bizarre but okay I let that slide.. then one of the sandwhich in my order was a cold cut combo and all he added was boloney I told him it also came with salami and Ham yet he argued with me that it didn’t come with that even though I showed him my mobile order he refused to correct my order, and then he forgot to give me my churro the third order on my order yet he did not give me that either as he preferred to just argue with me instead. Unsatisfied and I will not be returning. Someone that lack so much customer service and good attitude should not have a job with people. I can’t eat this sandwhich now and he wouldn’t refund me. Horrible experience.

Jeremy Lee

DISHONEST THIEVES!!! I just ordered a 6 in meatball meal and a footlong turkey. He told me the total was $20. I responded, are you sure? I know inflation is raising prices, but that is expensive. I asked for the receipt and went home. I reviewed the receipt and the prices have been raised significantly, BUT on top of what he told me the total was ($20), they actually charged me $24 dollars. There was a $4 line item automatically added which was not quoted to me in the total called "TIPS". To summarize, I asked him about the high bill, they knew the bill was high and he knew it was going to be higher than what he quoted me and he still added the tip without telling me, without asking me. He basically said he was going to charge me one price and then gouged me and charged another. DO NOT GO TO THIS SUBWAY!!!!