Fish Sandwich was terrible. Dried out and nearly no fish existed in the sandwich. 2min wait for fries and maybe forgot to salt. It was later in the evening, around 11ish, just wanted something other than a burger... bad choice. Recommending they remove the fish from the menu and stick to burgers.

Ashlee Hall

I asked them twice if they put the sour cream in the bag and they did not put the sour cream in the bag.

Andrea Dean Van Scoyoc

Wendy's used to be my favorite place to eat. Now, it's a matter of finding the one that's the least awful out of all of them, service wise. The employees act like they're in prison, rather than a restaurant. It seems to be the same at each one.

We have been reading the Reviews a lot more these days , noticing the quality of the food around our Area declined a lot lately also the Customer Services, sadly to say . Some Employees do the Job …

Patty Kaspi

I was disappointed with the freshness of the bacon cheeseburger and fries. The bacon pieces were stale and less than lukewarm. The fries were clearly fried in old oil and they were lukewarm. I was pressed for time so I did not go back to complain. However, I imagine others were unhappy with the food that is not the quality it should be for the price paid. It is not a bargain, but a rip-off! I definitely will not go back to that location, but the manager had better address the issues I cited here. I also have a hunch that they were cited for the same issues by the health inspector.

Jeffrey ODell

Went through the drive through to get 2 meals. The fries were so cold we threw them away and the bottom of my Wendy’s single was so hard you could have used it for a puck at a Bolts game, so needless to say I had to throw it away. Who don’t like paying for food that you have to throw away almost 50 percent in the garbage. I have not been to a fast food restaurant for about four months and this just solidified me not going for at least another 6 to 8 months. When you go through a drive-through, I guess the first rule of thumb is to always check the food in the bag to see if it’s even warm before you drive off. I know it’s hard to sit there because other people are behind you but this is what you get when you don’t. Then when you turn it in and say this food is cold you have to sit there for another two or three minutes or longer, and everybody behind you gets upset. So lesson learned when you go through don’t just get your food and drive off like I did and go home. I only live 2 miles away and the french fries should not have been so cold that we had to throw them in the garbage in less than four minutes. If you were going to eat at this restaurant, I would suggest walking inside that way you can just hand the food back to him and tell me what it hot. I guess this is the price you pay whenever you go through a drive-through.

Hiker

AI ordering was terrible and we ordered the 8.00 two burger, fries and drink special . My fries were hot, but my friends were not. Drinks were good , but sandwiches were disappointing. Wendy’s would be better not to sell items like this . Should have ordered a single or double meal instead.

yvonne skrypski

The tables were dirty. Ordered on the self-ordering screen. Got an order some items were missing. Had to go back up for dipping sauce, fries were cold, and they had no lettuce for sandwiches due to a lettuce shortage??

Richard Johnson

I dislike leaving negative reviews, but in the interests of honest, I feel I must. I ate here tonight and was disappointed by most aspects of the experience. The restaurant was not busy and no one was at the cash register when we entered. So, my wife and I started ordering on the self serve kiosk. What we did not know is the touch screen kiosk was located directly in front of the only open register. As luck would have it, as soon as we start ordering another customer enters and the cashier appears to take his order. So there we are jammed together trying to occupy the same space. I'm not freaked out by COVID, but this situation put us in each other's personal spaces in the pre-rona virus days. With the social distancing of today, it was waaay out of line. Nevertheless, we finished our order but then had to wait for the cashier anyway to get our drink cups. And speaking of drinks, we each ordered a soda. When we went to the self-serve area, it was then we discovered than many of the beverages (like Coca Cola and all of its side flavors) were unavailable. Several of the drink flavorings were also not available. After getting our drinks, we were treated to an argument (mostly cordial) between the cashier and another customer. It seems the cashier shorted the guy and the cashier had no way to compute how much money he was owed. The only thing she said is "I'm not good at math" as if that is an excuse for not getting him the correct change initially or when the problem was pointed out. A manager and five more minutes eventually straightened that disturbance out. Once we did get our food, my wife's order was wrong. No big surprise as we can't go to Wendy's without an error in someone's order. Also, they seemed to be rationing the ketchup as they didn't give us any initially and didn't give us very much when asked. Though, the ketchup did little to cover the blandness of the fries. They were warmish but tasted like they had been sitting out for a long time. Both of our sandwiches shared a similar poor taste. The upside to the store is the manager was friendly and the dining area was very clean. So points for that. Overall, Wendy's has been going downhill for years now. This restaurant seemed to be another example of that trend. I hope they pull out of the funk. Their social media team is on fire, but the product being delivered is dull and tasteless.

Honestly the worst ran Wendy's I have ever been to. Terrible service. Pick a different location as I will next time I'm feeling Wendy's.

Honestly the worst ran Wendy's I have ever been to. Terrible service. Pick a different location as I will next time I'm feeling Wendy's.

She refused to listen to us, she talked louder and over us, would not give us our food, nor would she assist in canceling or help us to remove the charge that we paid for our orders! We were treate…

Bad service, every table was dirty, and i'm pretty sure there was mold on my cheese.\nWe ordered on the touchscreen, went to go find a table for 3, except EVERY table was dirty. No big deal, I dont…

This is the Wendy's nearest to me, unfortunately. This evening my husband got us dinner from this location. I ordered a single with bacon added. I was charged for the bacon ( which would be fine …

The most unfriendliness, filthy, worst food I have been too!! I order classic chicken sandwich with extra tomato cause all you get is a skin of tomato or a rough end of one. Then of course at 910…

BOOOOOOOOOOOO. we bought 2 combos meals and they came unfinished. no lettuce, no tomato nothing. and the bacon was burnt to poop. i added the lettuce to feel something.

Several things wrong with order. I asked for pub fries got regular, asked for a plain double burger for our dogs, got fully loaded, and asked for half and half tea (unsweet tea and lemonade), and g…

Unfortunately I'm going to have to give this a bad rating. And I really don't want to but this location is the worst. I had to spit out the chicken sandwich because it was cold and the chicken pa…

Where’s the beef? The smash burger trend is out of control the grill scum is now what’s considered a burger? I how they have fallen.

Where’s the beef? The smash burger trend is out of control the grill scum is now what’s considered a burger? I how they have fallen.

We are one of 4 cars siting here in a row asked to park from the drive through due to them now wanting to run up there drive through time. This with there stupid AI is a good reason to stay away from this place, if I wanted to wait for food I'd go to a sit down! Screen shot of how long we were parked so corporate can see what there real time to serve is!

Update: I ordered again thru the mobile app (03/06/23) and got a taco salad meal. They forgot the sour cream. Didn’t give me any utensils nor straws for my drinks. The sprite seems like it’s going out. They forgot my fries. And when it says SW Ranch..it does not mean side with ranch. Means SOUTHWEST ranch dressing. I tried giving the benefit of the doubt cause the last time it was bad and maybe thought they were having a bad day. But again, with missing items and incorrect ones as well. Do better! Look how sloppy and barely anything on there. I had to literally look on there after I took a bite cause I felt like it was just plain. Everytime I order from them online for delivery, they always miss something and or the sandwich looks like this.

We went to order, we ordered 3 biggie bags and when we got the food and went home we got 1 small thing of nuggets, mind you we ordered 3, I say 3 BIGGIE BAGS! Than we got one small fries and 2 big fries, like what?! We pays 21 almost 22 dollars for this. Never going back

Nick A

They have a Furry blue haired dude that has poor hygiene and he meowed at me. This is 1000% OUTRAGEOUS and I threw my food away

Katie Johnson

Attempted to go through the drive thru tonight and place the most simple order, with only minor instructions on not wanting two things on the sandwich, well after going back and fourth with the ridiculous AI system i pulled away out of frustration. Wendy’s needs to bring back an actual person taking orders, i am sure i am not the only one who dislikes this AI crap, i get it has its place but not at a Wendy’s drive thru.

Jane Little

Horrible! Fries gray, cold and stale! Burger hard around edges, also cold and stale. Whatever happened to "hot and fresh." Disgusting for $22 for 2 meals.

set tannoia

If I could give this zero stars, I would. Drive thru is horrendous during all hours of the day. Have only been about twice in the last two years and service was just as horrible as ever. My boyfriend had just gotten off of work and wanted a quick meal. We waited in the drive thru for 30 minutes, finally got his food just to receive the completely wrong order entirely. We called to ask if there was any way to get the correct food without waiting another 30-40 minutes in the drive thru line and they told us no- the dining room was closed. They wouldn't be able to do anything for us unless we came back through. So now that we just spent money on something completely useless, we tried to go back and get the correct items. To no surprise, they made us wait even longer than the first time for cold food and not even a refund or free fries or anything for their mistake that wasted over and hour of our lives. Never ever will go back to this Wendy's and they need to shut this place down permanently. Management and service are too far gone to ever redeem this place.

Elijah Miller

Placed a mobile order at this Wendy’s late at night and it was one of the worst drive-thru experiences I’ve ever had. After waiting 15 minutes in a long line, I told the worker at the speaker I had a mobile order. She told me three different times to skip the line and go straight to the window. When I did exactly that, they refused to serve me and forced me to go back through the line again, adding another 30 minutes. By the time I finally got my food, it was cold and disappointing. The manager didn’t apologize or try to fix the issue—he just brushed it off by saying the employee’s English wasn’t good. Completely unprofessional. I wasted 45 minutes for cold food and zero accountability. Never coming back to this location.

dave jones

Order was very incorrect they gave me four things of cold fries when i ordered two, gave me three drinks when i ordered one, no lettuce on the burger just a bunch of mayo. They really just played with my order and threw in whatever they felt like. I probably wouldnt of minded if it wasn’t all cold. My dasher waited close to an hour in the drive thru. I know it wasn’t the dashers fault because the nuggets I ordered werent cold, they were the only thing not cold.

Jordan Martsolf

Ordered the 4 for 4 late last night, and it was honestly a waste of money. The fries weren’t cooked enough. Half of them were limp and undercooked, like they didn’t even make it through the fryer. Same story with the nuggets, soggy, and just flat-out disappointing. It felt like they rushed the whole thing just to get it out the door. I get that it’s fast food, but this was a new low. Won’t be coming back for the 4 for 4, that’s for sure.

Angel Gonzalez

I order $56 worth of food everything was correct expect my burger!! I ordered a spicy chicken sandwich why in the world this spicy chicken sandwich was old no mayo no lettuce no tomato it was so plain I was so mad I still eat it but damn can y’all at least check. Then I told my dasher to make sure my fries fresh and fail to do so. Smh

timebombprod

This place must be notorious for serving dry chicken at night as I see it already in the reviews, I've literally got dried out chicken sandwiches everytime I went here at night for months, waste of money and I'm not even gonna call as I know the employees probably won't care at all.

Robert Harrison

Just use kiosk, they didn't even get order right. Got extra fries I didn't order on top of 2 cheese fries, I said upgrade to 2 cheese fries, they didn't and just gave me extra plain fries. The son of baconator i ordered plain with "upgraded" cheddar cheese extra, but got regular cheese on top of that. Place is ok, just use kiosk to get what you really want the right way. Also, check order, son of baconator ended up being baconator with single meat. Also thw correct order still got the standard cheese on it, 😤, bit will eat it. Check, your, order, and receipt for correct order.