Subway

Liam O'Keefe

Noel (an employee) made two sandwiches for me, one was already paid for and the other I had yet to pay. I had a coupon for $7.99 any foot long meal and I scanned it for the second foot long to which he claimed it had already been used. I was emailed that coupon that same day, so it definitely hadn’t been used yet. He refused to sell me the, already made, sandwich for $7.99 or any other price for that matter and claimed he would take it home and eat it himself. Really awful customer service at this location thanks to Noel.

Victor Salazar

((11/27)) Went in at 9:00 when the sign posted on door and online clearly stated that it closes 9:30. When I walked in a lady with dark, dyed black hair came out the back and said it was closed and went back into the back. She didn't even give any explanation why it was closing early or even lock the front door. Probably didn't wanna do the job they are paid to do, bad service.

Courtney Grimshaw

The Hispanic woman working for the closing shift does not I repeat DOES NOT KNOW WHAT SHE IS DOING. MANAGEMENT - SHE NEEDS TO BE MOVED POSITIONS BECAUSE SHE CANNOT DO ONLINE ORDERS. I stopped ordering online orders here 4, yes FOUR years ago because the same woman kept screwing up every single order I placed on the app. The sandwiches were TERRIBLE! Soggy, doused in dressing, adding things I didn't put, neglecting to add things that were supposed to be there, etc. I just stopped going all together. 4 years later I started giving them a chance again. The last time I ordered last week they were great (when I picked up it was a male that had made them). No complaints. Perfectly made. Now, tonight - my friend ordered sandwiches for us. Before even opening the sandwich wrappers my friend starts telling me how the lady tried to get away with not giving him the footlong pretzel & cookie he ordered with the sandwiches. She apparently was staring straight at the receipt saying "nope, not on here." For several minutes until she FINALLY noticed they were on the receipt and then finally gave them to him. He opens his first. His is a mess. Everything is wrong. He ordered extra meat yet she put HALF of a regular serving. No cheese, never cooked the onions as requested, doused in sauce he never asked for. I began getting worried. I had a bad feeling it was that same lady from years ago not knowing how to follow instructions. I open mine. Guess what? IT'S ABSOLUTELY RUINED. I did NOT in ANY WAY ask for pepper or salt, as a matter of fact I HATE PEPPER! I can't even eat something with a lot of pepper on it. Well my sandwich is DOUSED IN SALT AND PEPPER, LIKE D-O-U-S-E-D!!!!!!! I'm so pissed because I was SO hungry! Now I can't even eat this! It's a waste of my friend's money and after we talked about it, it confirmed that it was the SAME LADY FROM 4 YEARS AGO STILL JUST SCREWING EVERYTHING UP. This is RIDICULOUS. SHE DOES NOT KNOW WHAT SHE IS DOING. BOTTOM LINE. She is costing your Subway customers because this is my final attempt giving this subway time and money that ends up literally down the drain. Inexcusable.

king hump

If I could rate lower than one star I would. Ordered food and this is what I received. The pictures speak for themselves.

Samantha

This is ridiculous. I ordered a bacon and chicken protein bowl with olives, cucumbers, peppers and cheese. This bowl should be nowhere near $11 bucks.

Kristina Wilkie

I ordered a few sandwiches and the nachos. They forgot the steak for my nachos and none of my sandwiches were toasted. Wrong sauce on all the sandwiches some of them even in wrong rolls. I did not check until I got home since this was a pick up order from the app. So disappointed.**I called several times and no one picked up, I went to the store to ask for my order to remade and since I didn't have the food with me there was nothing they could do. I said I have photos of the food but the actual food was at my house.** I'm so frustrated.

Camilla Sorensen

Walked in at 4:18pm on a Friday afternoon. Door wide open. Blank stares. "We're closed right now" as they stand arms crossed in front of the register. (No signs, food on counter ready for serving) Wow. Customer service galore. Can't wait to come back.

Michael Muro

This is my 2nd time trying this Subway. (I really only write reviews if I really have too). Every time I walk in the ladies stare at me confused no greeting and when i mention I am picking up they say “oh - we were not looking at the computer” and then start the order. Last time I went in they rudely said “you can go get your drink and chips yourself” in a rude tone and walked away - I was not sure how that worked since it was just a pick up order. Customer service is terrible.

chris veloz

Previous experiences were bad, but kids talked me into giving them another shot. At 1st glance, everything looked fantastic with the remodeled interior, but appearances can be deceiving. There were 3 people working inside, but none of them seemed eager to take my order. Finally, the guy behind the counter said he'll be right with me, but then disappeared in the back for a spell. He made the sandwiches when he returned, but then acted dumb when I presented a BOGO coupon that was mailed to my house. He said the barcode wasn't scanning or some nonsense like that. I suggested he ask the manager, but he said there was no manager. I asked one of the other employees if they could try, but the best they could do was offer 10% off. I refused this classic "bait and switch" tactic and left. Do yourself a favor and avoid these scam artists at all costs.

James Myers

The worst service I asked for steak on my sandwich she looked at me and said “2 scoops?” I replied “yes please” she gave me half scoops and it was way less then what I asked for and what I was charged I asked her to simply put the amount that I ordered she refused and said I did so I am not sure if she just doesn’t understand what a scoop is or if she just doesn’t understand the English language. She argued with me over it it was the worst customer service I’ve ever had she was short on all the vegetables and 2 sandwiches cost over $20 for over priced sandwiches at least give people what they order I tried to reach a manager and there is no manager at the store which again is unprofessional I will make the drive to go somewhere else in the future it is not worth the terrible service and not enough food for the price I hope someone sees this it was Sunday evening around 6:30 9/26/21 I hope they train employees better because there is many sandwich places and this was a very bad over priced experience