Whataburger

The most I can give it is a 3, because I've had burgers that were much better quality. $10.06 for an average #1 combo with cheese. That's too much. $8.65? That's about right.

The most I can give it is a 3, because I've had burgers that were much better quality. $10.06 for an average #1 combo with cheese. That's too much. $8.65? That's about right.

Christopher Purdon

3 large drinks ordered and no straws or cup holders to carry them. Burger was good but we were missing the side of ketchup as well.

Bryan Thompson

Took 22 min for 2 sandwiches!!! And I stated that was one of the slowest and worst experiences I've had at a whataburger, and which the lady replies " we're doing our best" I then proceed to eat my food only to find the finger portion of a glove in my sandwich wrapper . Whataburger, its that's your best, please do better. Or get new people ...

Waited 14 minutes for order to be taken then another 12 for two drinks and never got the grilled cheese. Saw an employee wrapping her extremely long ponytail up by food prep then finally asked for …

Waited 14 minutes for order to be taken then another 12 for two drinks and never got the grilled cheese. Saw an employee wrapping her extremely long ponytail up by food prep then finally asked for …

waited 14 minutes for order to be taken then another 12 for two drinks and never got the grilled cheese. Saw an employee wrapping her extremely long ponytail up by food prep then finally asked for …

Won't even take your order. 6:25 in the morning and the last is on smoke break by the drive thru. No line. No one taking orders!

Wish I could review the food, but we've been waiting for it for over 25 minutes - and that is after I finally looked at the time. Now they've lost our order. I know it's late night, after 1am, but …

Wish I could review the food, but we've been waiting for it for over 25 minutes - and that is after I finally looked at the time. Now they've lost our order. I know it's late night, after 1am, but …

Worst whataburger I have ever been to. Waited 35 min to get to the window. Then sat at window for 10 min and was given a cookie to pull forward for what I would estimate another 15 min. Staff compl…

Worst whataburger I have ever been to. waited 35 min to get to the window. Then sat at window for 10 min and was given a cookie to pull forward for what I would estimate another 15 min. Staff compl…

The absolute worst Whataburger I've ever been to in my life! service is horrible and they are the slowest place in town.

I believe this establishment is about to close its doors and be changed into a different fast food restaurant. The food is horrible. The fries were wet. Items were paid for but not in the bag. Also…

Waited in line for 36 minutes and still didn't get up to the front to order. The employees obviously don't care that this is fast food.

This location doesn't even deserve half a star.. the service is terrible. 31 minutes to get my order... I frequent this location at least 2 to 3 times a week. usually the food is OK, but today the …

Wow! I am astonished at how long it took to wait for my order at curbside pick up! This was mid-afternoon on a Thursday. All I ordered was a couple of drinks and a few apple pies! After waiting OVE…

Sent son to pick up Cobb salad and burger combo. He arrives home w/salad that has no cheese, no bacon, no chicken, and no dressining. $6.59 for a little wilted lettuce, tomatoes,and sliced boiled e…

This is the nastiest place. Dead flies all over the window sills and ledges. Dirty tables, sticky floor, dirty drink station. Just YUCK. The food was ok.

This is the nastiest place. Dead flies all over the window sills and ledges. Dirty tables, sticky floor, dirty drink station. Just YUCK. The food was ok.

manager of fourth st whataburger is super disrespectful they messed up our order 5 different times , he was interrigating us , we try to address it him for 10+ minutes n he completely ignored us n we…

manager of fourth st whataburger is super disrespectful they messed up our order 5 different times , he was interrigating us , we try to address it him for 10+ minutes n he completely ignored us n …

Akin

I was at the Whataburger on 4th Street at the drive-thru window I use a free reward so I assumed my burger that I ordered was free until the cashier said $0.66 cents realizing she is charging me for the cheese that I had ordered on my burger so I proceeded to give her the $0.66 and she ran to the back while putting the money in her pocket instead of putting it in the cash register considering that was the amount that I owed it took more than 20 minutes for me to receive just one Burger but when I finally received it I had asked for my change the lady tried to act stupid and pretend that she didn't know how much change I gave her so she gave me back $0.25 and I told her that was wrong and I was supposed to get back $0.04 she still acting stupid so I told her to just keep the money the moral of the story if my food was supposed to be free regardless if I had cheese on it or not she made up a price so I can pay something and put the money in her back pocket and not the register if she stealing from customers she was still from the company I will not be back to this Whataburger location anymore

Mysterious Wizard

Hello, weary traveler, welcome. Please, come and rest by the fire with me and listen to my tale of woe and misery from when I visited this Whataburger recently. Twas just passed sunset, not a twinkle of a star in the young night sky. Driving around the establishment I found that it seemed slow, few patrons inside the building, a mere 2 carriage ahead in the drive through. Upon pulling up to the order speaker I was greeted with the expected "Welcome to your hometown Whataburger" and placed my order; a Large #13 with a sweet tea and a cup of gravy. Given how quick I was prompted to order, I expected a quick read back of my meal, but alas, I sat in silence for almost 2 minutes, a voice crackling through air not with a readback or a kind asking of if I would like more. Nay, all that was uttered was a cold "What else?" Taken aback by the response I simply said that was all and was told to pull forward, no readback of the order or total given. The 2 cars were ahead of me almost 20 minutes. Halfway through the first car pulled off, and the black SUV in front of me seemed to be riddled with the same issues I had. I watched money pass hand to hand, drinks thrown to and fro, and after a long wait she was finally handed her food and drove away. I pulled up to the window, my cash ready in hand, when I was greeted by the 20 something cashier just throwing it back in the drivethrough, singing and dancing to an song unknown to me. I watched her do so for just over a minute when she finally took my money and walked away from the register for another two minutes. When she returned she gave me my change and drink. I was frustrated, as you could imagine, and didn't notice the size of the drink, I did notice that there was almost no ice in the cup. After taking a sip I came realized that ice does in fact melt when given the time, and my sweet tea was really slighly sweetened water. I waited a few more minutes and finally my food arrives. I asked her, "Excuse me ma'am, but my drink seems to be watered down. Could I possibly get a new one?" She looked at me and said "I can't take that." "What?" I responded, confused about the response, but before I could clarify she offered to throw the beverage away and make another. She did so swiftly and I pulled away, with not a receipt but instead a kitchen ticket. I checked my food and realized that it was all medium, and as I did not want to carry the cross that was going through the drivethrough, I parked and walked in. The building had 1 man at the counter who was ordering. He ordered his food and gave a coupon. The employee took the coupon to the back and returned with a pitcher and a gravy package. Utilizing hot water out of the coffee maker, she ignored the man for over 5 minutes while making gravy at the front counter. The man asked very loudly "What's happening?" and she responded saying "I need to put in the coupon." Finally, she asked for help, and my savior, my knight in orange and black armor arrived; a manager with a dry erase nametag marked "Alexis". Alexis approached the counter and had the employee clarify what she needed. Upon hearing it was a coupon she asked "You don't know how to put in a coupon? It tells you right there," and she pointed at the instructions on the screen. One awkward silence later and Alexis asked the employee to "Go back to the kitchen". Alexis cashed out the man and finally got to me. Kitchen ticket in hand, I was prepared to pay for the meal, but Alexis, the angel that she is, had other plans. I repeated the order, and Alexis, noticing the ticket in my hand asked very kindly, "Are you ordering that again?" I told her, "I ordered a large but got a medium". She looked at me, then the paper, then the screen, back to the paper, to the screen, then back to me and uttered the most glorious words I'd heard since I arrived. "You can just have it." I offered to pay but she turned down the cash. I took my cup, got my meal in 5 minutes, and was offered apologies by Alexis for the wait. Let this be a lesson for you; Don't eat at this Whataburger unless Alexis guarding it.

Qui Oliver

I dont like leaving bad reviews but however I have been to this place twice and received the same type of service both times with issue with their fryer and everything coming out the fryer so dark and you can taste old grease. I spoke with the Manager and she was very sweet and willing to correct the issue. Thank you!

Heather Terry

Waited 14 minutes for order to be taken then another 12 for two drinks and never got the grilled cheese. Saw an employee wrapping her extremely long ponytail up by food prep then finally asked for my drinks when a lady came to window. Told her forget the grilled cheese because I knew it wasn't coming tossed five dollars at her and she said take it don't throw things at me. Can’t rate the food because I never got it. I have never done this in my life but this was awful. WTH???? Whoever owns this Whataburger you need to step up things. 7 employees and 8 cars in car line no one getting service and they saw the cars

Sara Cates

We waited 44 minutes in the drive thru for 3 taquitos and a biscuit sandwich. They asked for our order 3 different times and still got the order wrong after 44 minutes of waiting. My hisband requested a refund and the manager, Chris, attempted to argue with him. Apparently this is how this location operates every day because everyone I've spoken to says the same thing. Long waits, wrong orders, and poor service. Wataburger deserves better than this representation.

Austin Robinson

what are y’all doing at night time? 530 am on a sunday I order ahead 5 min before I get there! when I get there nobody even has meat down ??? this location is so terrible

Hurley Taylor

I DO NOT RECOMMEND THIS PLACE. We waited for like 30 min and food didn't not come out fresh. William (Slim) Matthew was absolutely trash with customers service and rude. One point entire crew was fighting out loud while customers waiting in the lobby.

John E

How the hell do you have an app that you can order ahead with but yet manage to lose my order? Even worse, after I told and showed you my order, it still took almost 15 minutes to be made. Several people walked in after me and ordered at the counter and all of them got their food first. Ridiculous. For what's its worth, it was a BOB and a Taquito. That's it! How hard is it to make two items.

TZFRIZZY

All around terrible. Went to get breakfast at 10:38 AM and they stop serving at 11 was told they stopped breakfast witch is a lie and then I ordered a meal and paid and the woman brought me just a sandwich and then walks away and when I tell her I had a meal she proceeded to shake her head and walk away I will not be returning to this whataburger anymore bad service all around

Nikki

I always get horrible customer service at 5am when headed to work. My order is never correct and I never get the exact thing I ordered. Do better! And to the lady at the window with the blue trainer shirt on please have better customer service.

chris maddox

I often meet my mother for lunch because she works on this side of town. I've never been able to sit down and enjoy a meal with her here because they always get my order wrong. Last time they put tomatoes on my sandwich which I'm highly allergic to even after I told them. This time I asked fir chicken sandwich with no tomatoes and mayonnaise. I asked for large onion rings and large drink. I noticed immediately on receipt that order was wrong and told them. They still brought medium fries which I have never ordered here. They also put sauce instead of mayonnaise. They made us pay an extra 5 dollars instead up the upsize price for onion rings. Then manager tried to make me take my meal to go because they screwed up my order and didn't appreciate being called out on it.I will not be back here.

Jennifer S

If I could, I'd give a 0 (Zero)- Stars. Between the hours of 6.A.M. -11 A.M., the Fourth St. location has the VERY WORST Horrible Service. I stopped by the drive- thru this morning. Waited in line forever just to place my order. I ordered a plain gravy ONLY, I told them I'd pull to the other lane. Because I didn't want to have to wait 2 hours just to get a side order of plain gravy. Which usually cost $.90 (last week it was) and I thought that was overpriced, now it cost $1.40 for less than 2 oz of Gravy. It's Ridiculous and Pathetic the way they are to their customers here. guess they can just charge whatever they want when you order. They have Horrible Management at the 4th St. location in the mornings. Pictures of Extremely Small included, and compared to a regular sized Alcohol Pad.