Kossar's Bagels & Bialys
Bagel · New York
Informazioni su Kossar's Bagels & Bialys
At Kossar's Bagels & Bialys, we've been a New York staple since 1936, serving up authentic kosher bialys and bagels that have captured the hearts of our loyal customers. We take pride in our classic sandwiches, like the signature kossar-style everything bagel, made fresh daily. Our cozy Lower East S...
At Kossar's Bagels & Bialys, we've been a New York staple since 1936, serving up authentic kosher bialys and bagels that have captured the hearts of our loyal customers. We take pride in our classic sandwiches, like the signature kossar-style everything bagel, made fresh daily. Our cozy Lower East Side eatery is reminiscent of a bygone era, with its vintage charm and warm atmosphere. Customers rave about our attentive service and generous portions, saying it's worth making a pilgrimage to Grand Street for. We're thrilled to be carrying on a tradition that's been delighting palates for nearly 90 years.
Cosa dicono i clienti di Kossar's Bagels & Bialys
Kossar's is known for fresh, handmade bagels and bialys, made on-site. Customers rave about the everything bagels, variety of cream cheeses, and chocolate babka. Some reviewers mention slow service, especially during busy times, and inconsistencies in bialy quality.
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Tip: Visit when it's not too busy to avoid long wait times, or order ahead. Be sure to try the cream cheese.
Services
Cosa vedere nelle vicinanze
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Esplora i dintorni di Kossar's Bagels & Bialys
Kossar's Bagels & Bialys si trova a New York, circondato da luoghi di interesse culturale e storico. Ecco alcuni dei punti più notevoli nelle vicinanze.
Patrimonio Storico
- Sinagoga Beth Hamedrash Hagodol (A 121m) — edificio en Manhattan, Nueva York, Estados Unidos Lugar inscrito en el Registro Nacional de Lugares Históricos
- Museo Lower East Side Tenement (A 259m) — museo histórico en Nueva York Hito histórico nacional
- Sinagoga Kehila Kedosha Janina (A 308m) — edificio en Manhattan, Nueva York, Estados Unidos Lugar inscrito en el Registro Nacional de Lugares Históricos
Edifici Religiosi
- St. Mary's Church (A 322m) — church building in Manhattan, United States of America
Parchi e Giardini
- Seward Park (A 196m) — park in Manhattan, New York City, United States of America
- LowLine (A 233m) — proposal for the world's first underground park in the New York City borough of Manhattan
- Straus Square (A 269m) — park in the United States of America
Altri Luoghi di Interesse
- 339 Grand Street (A 124m) — building in New York City
- Loew's Canal Theatre (A 249m) — antiguo cine de Lower East Side, Manhattan, Nueva York, Estados Unidos
- Blue Condominium (A 251m) — skyscraper in New York City
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Domande frequenti su Kossar's Bagels & Bialys
Recensioni di Kossar's Bagels & Bialys New York
I recently visited Kossar’s Bagels & Bialys and had a fantastic experience! From the moment I walked in, I was greeted by the warm and inviting aroma of freshly baked goods and freshly brewed coffee. The atmosphere was cozy and perfect for a relaxing break. The selection of pastries and baked goods was impressive, with everything from classic croissants and muffins to unique and creative treats. I opted for a chocolate croissant and a slice of their signature carrot cake, and both were absolutely delicious—flaky, buttery, and perfectly sweetened. The coffee was equally outstanding. I ordered a latte, and it was smooth, rich, and expertly crafted. It was clear that they take pride in their coffee, using high-quality beans and skilled baristas. The staff were friendly and attentive, making sure I had everything I needed and offering great recommendations. The service was quick, but never rushed, allowing me to enjoy my time there. Overall, Kossar’s Bagels & Bialys is a gem of a spot. Whether you're looking for a place to catch up with friends, get some work done, or simply enjoy a delicious treat, this bakery coffee shop is the perfect destination. I'll definitely be returning soon! Highly recommendation!
I had the Kossar's classic bagel, lightly toasted, for breakfast, and it was delicious. I also bought a baker's dozen bagels to take back home with me overseas, and the server gave me three bialys extra! Ordered and paid online in advance, and am very happy they are open from early in the morning before my flight from JFK. In my opinion, their bagels are bigger and tastier than other famous places in LES.
Don’t know why I’d have to review Kossar’s Bagel and Bialy, as it’s history speaks for itself. This location is the original (after 1960). Angel behind the counter is just that, and the food is always top notch.
The bagels are always super fresh and of the perfect consistency. Delish varieties of cream cheese laid on thick like in the old days. Very friendly staff at reg and working the line (where Jose knows my order even though I don’t go all the time). Only problem I have is that the coffee is way overpriced.
The food here is delicious. There is nothing like a hot bagel for breakfast from this place. They are fast and efficient and the people who work here are kind as well. It’s very busy in the weekends especially, so to still be able to have smiles on their faces with lines out the door sometimes is always a refreshing thing.
If you want a cheap bagel or bialy, this is not your place. But if you want to sink your teeth in the best bialys ever, get a Kossar's bialy hot & fresh out of the oven. No fish or spread needed. Just time it right. And enjoy! But if you need some fish, they have it too. Though Russ & Daughter's is a couple of minute drive away.
I'm always a complicated orderer... Hold this, scoop that, toast extra, very easy cream cheese... 9 times out of 10 my orders come out wrong but Kossar's always gets it right. Perfect and yummy every single time. There's a reason they've been around since 1936. (Also everything is always beautifully wrapped and packaged)
How do you keep your bagels safe? Put lox on them except at @kossars that just might make them even more tempting to steal. Like this everything bagel toasted with lox and cream cheese I stole half of out of my dads hands. Kossers has some of the freshest bagels and waiting in their long line is worth it! They also have some other classics like BECs, French toast, babka, or challah!
Bagel shopping is my preferred type of souvenir shopping, and Kossar's is a great spot for that. I didn't have the chance to try anything off the menu other than the unadorned bagels I took to-go, but they have been a weekly treat since I got back (just slice+freeze right away to maintain freshness!). I know they're on Goldbelly, but it's much more fun to go get them yourself...
Delicious pastries! I am a Jew who has never actually been to a Jewish type bakery. The hamentashen… apricot and just all of the pastries I have tried were wonderful!!!!! Staff here was so friendly it was a great experience. Will be visiting every single time I am in town. Thank you all so much.
I had what may be the best BLT I've ever had. And I'm in my 70's. Replaced the mayo with avocado; absolutely delicious. Will be on my regular lunch rotation.
The best bagels I've had in NYC. We visited twice. The first time there was a wait for fresh bialys so we went for normal bagels. Freshly made choice of different cream cheeses. The pastrami salmon is incredible and I have had nothing like it. I had the double onion cream cheese with pastrami salmon combo and it is so good!!! The next visit I had a bialy with the same combo and it was still amazing. Fresh orange juice is also available here. Unfortunately, the prices are high for a bagel, I would not consider this a cheap spot to grab breakfast. But a must visit at least once!!
Visited on October 4th 2017 So as I placed my order I always keep an eye on the person preparing my food, & to my surprise he changed his glove when finishing with the customer in front of me & never touched my food with his bare hands A+ . Very clean, Friendly staff, the guy behind the counter treated me like I was part of his family. zero complaints will definitely be coming back.
Rainy Friday morning, cozy warm atmosphere from the kitchen. Bagels and Baileys were delicious, coffee hot....will return
Breakfast is calling! The Classic Bagel from Kossar's Bialys are the best I've had in the city. From the moment you walk in, you can tell the bagels are going to be bomb. It's an old fashioned place and you can't help but love it. You know you're going to get a delicious bagel from a spot like this!
Found this place on our last trip to NYC. We had them delivered daily, used Grubhub. They are amazing and to die for. Best bagels I've ever tasted. Sandwiches are also amazing. Kossar's has never let us down, and you are always full. I've been here a few times now. Always great bagels and bagel sandwiches.
What makes Kossar's so special, are their homemade and always fresh bagels. You can literally taste the difference with each bite. And the best part? You can watch the entire bagel-making process right in the place back window. Now, if you're wondering which bagel to go for, we highly recommend trying their Everything bagel. You can't go wrong with the classic combo of cream cheese and lox. The cream cheese tastes fresh which now we wonder if they make that there too? Seriously delicious breakfast or brunch treat. Now, we won't sugarcoat it - there's usually a line at Kossar's. But trust me, it's worth the wait! As soon as you sink your teeth into one of their freshly made bagels, you'll understand why people keep coming back for more.
I’m going to dream about the Kossar’s Classic bagel when I return to Florida. We just can’t get a bagel like this down there. The superior quality of meats and all the beautiful spreads they create daily in house is what gives their bagels that wow factor. I haven’t eaten a bagel at many places in the city but this is the BEST Bagel I’ve eaten anywhere.
It was pouring rain but that didn’t stop us from piling in to this sweet bakery for some of the city’s best bagels, bialys, and cream cheese. If you like onion, have the double onion cream cheese - with both scallion and red onion. It’s super good. Bialys are a specialty here. If you know what they are, you know what I mean. Kossar’s is the definitive spot for them. HIGHLY RECOMMENDED 🌟
This was my first time to eat here and immediately I noticed the window into to prep area where you can see the bagels being handmade on site. That's as fresh as it gets. They have a full selection of bagels and cream cheeses, as well as an all day breakfast menu and classic sandwiches, too. Fresh baked pastries and cookies, yogurt, juice, coffee ... I had the bacon egg & cheese on a plain toasted bagel with a large coffee. They have some seating inside and I had my choice of where to sit, but it was slow and not that many people there. If it's busy and people don't take their orders to go, you might not find a seat. There are a few (3, I think) 2-top tables & two seats at a bar at the window. The staff is friendly. I'm glad I went and I would definitely go again. 10/10 recommend
It's okay. It's the best bagel in the area and you have to give them credit for keeping that culture in the neighborhood. Sometimes they make me a nova lox and the cream cheese is everywhere. Not pleasent. They have other good stuff though. My Grandma loves their bialys. Absurd, they're so gross and completely inferior to bagels. Idk what early life experience enamours you to them, but they make them here. If you need to kill 3 minutes you can probably get an old-head to wax prosaic over the importance of the specifics of the bialy dough and how it is WAY DIFFERENT that bagel dough. Five stars cuz I need to fight the haters. Kossar's should be 4.2 stars and we need to tip the scales.
Really great spot and friendly staff! The bagels are constantly being pumped out fresh, there is enough seating, and they have so much variety! Each bagel is also packed with seasoning! The only thing that would make this place better is free wifi, but other than that, this spot is awesome!
The bagels are pretty good and the cream cheese is delicious. I got everything bagel with lox cream cheese which cost $7.90 with tax. They put on a very good amount of cream cheese that popped out of the sides exploding with flavor. Next time I will try a bialy which I have never had before but I wanted to try their bagels. Not bad not bad not the best I’ve had but pretty good.
After calling and speak with the manager and informing her of the mishap with my order, Suzanna gave her utmost apologies. She also assured me that when I return they will be sure to provide me my actual order without a charge. Thank you Suzanna for the exceptional customer service over the phone and that your staff executed on my arrival. My sandwich has the awesome balance that I was expecting. I'm highly disappointed in the service provided on 9/21/25 when it comes to preparing an order. I was super pumped for getting my lox sandwich on Pumpernickel, might I add that I paid $19 for. Only for me to get ready to dive into my first bite and see that my sandwich was prepared without my lox. This is unacceptable to not get what you paid for. I will be calling this location first thing in the morning for this mishap to be rectified.
Kossar’s Bagels is a Lower East Side institution. Known primarily for their bialys, Kossar's has expanded its menu to include some of the best bagels in the city. The bagels here are everything you want from a traditional NYC bagel: chewy on the inside, with a perfect golden crust on the outside. Whether you’re opting for a classic plain bagel or something more adventurous like an everything or sesame seed bagel, the quality remains top-notch. Their bagels are always fresh, often warm from the oven. Kossar's offers a wide variety of spreads and toppings, from classic cream cheese and lox to innovative flavored cream cheeses that add a fun twist to your breakfast. The vibe at Kossar’s is casual, with a no-frills, old-school atmosphere that emphasizes the food. There’s also plenty of space to sit and enjoy your meal if you’re not taking it to go. One downside is that it can get busy during peak hours, especially on weekends, but the wait is always worth it.
Delicious homemade bagels! Highly recommend to get the everything bagels here, they make them right in the back of the restaurant that you can even overlook and view the process. The cappuccino here is delicious they have a great machine that makes the froth delicious and light Great spot for breakfast!
As a native New Yorker, I was a bit embarrassed when I found out that I hadn’t been to or heard of Kossar’s. Either way, I’m happy I finally made it here. This is the only place in NYC that makes it’s own cream cheese and it shows. I usually like a light smear of cream cheese, but I was literally using my fingers to eat this cream cheese, it was sweet, fresh, and insanely delicious. Bagels were great — standard nyc. The service was quick, no frills. Loved the ambience and casual vibe. Bonus tip: check out the LES photographs along the wall. They’re super blown up so you can see all of the details that are hard to see when you see these same photos in a book or on a screen!
I love the bagels here. Been here a couple times. Customer service is always good. Food comes out fast. Bagels are always fresh and always has a good amount of cream cheese in each bite.
For me, its the best bagel bread in Manhattan that ive had. Eaten their 3x and the quality of the bite is 5* everytime.
Great bagels and it was cool watching them make them while waiting for my order. They also have the fresh squeezed juice machine which is delicious. Coffee was just ok. Cream cheese was pretty solid but not the best I have ever had. Staff was nice considering how busy it was and it is a small place. No vegan cream cheese but they did have a peanut butter option.
Discovered this place as I walked by, the display is good I wish they would add tags to the baskets to make the decision making process easier. I ordered the garlic bialy with cream cheese and got the sesame bagel to go. The bialy was great but the bagel was one of the best and freshest I ever had. Incredible! The line wasn’t organized because everyone was just trying to stand on the side while they read the menu on the wall. Simple tags would’ve help so much. Not enough seating but that’s not a deal breaker for me.
When I passed this store on the bus (AM09:00, FRI), I noticed that there were many people queuing outside the store. Judging from the crowded crowd and lively atmosphere, the food in the store must be delicious. I will definitely go into the store and buy some food next time I have the chance.
I finally bought a bagel from Kossar’s bagel & Bialys. I must admit my sandwich was really delicious! I purchased a plain bagel with eggs & cheese. The bagel was fresh and flavorful and a bit crispy which is what I love in a bagel. My colleagues always buy their coffee and bagels from here too. The establishment is very clean and has indoor and outdoor seating if you have time to sit, eat and drink your beverage. The price is moderate but welllll worth it!!!! I’ll be back soon!!
good bagel! big and doughy with good density and classic NY flavor. skimpy on cream cheese though! and the spread of toppings not great, bald spots of cream cheese on my bagel= sad. and don’t get the coffee.. no. not good. also a LOT of plastic waste. why!? way behind the environmental times with everything to go so only single use right into the landfill cutlery and plates. common people. really? so come for your bagels but ask for the cream cheese to be spread well on both sides and get your coffee around the corner. enjoy 😉
came here via a promotion. ordered an Everything Pumpernickel bagel with Lox cream. Chewy bagel--the everything toppings on the crust go nicely with the pumpernickel flavor as well as the lox cream cream cheese which provides that salty salmon taste in fatty smoothness. good amount of seating inside and outside. service is a little slow and wonky. a toasted bialy with butter OR cream cheese is still my go-to order at Kossar’s!
Apparently this place is the oldest bialy maker in nyc. Unpopular opinion but I don’t see the difference between a bialy and bagel here other than the bialy is smaller. Its like a mini bagel. It was good especially with scallion cream cheese but didn’t see the hype with the difference in a bialy. Overall, I had a good experience and would go back. Not sure I would go out of the way though.
A classic spot to get bagels and bialys in Lower East Side. Kossar’s is famous for its bialys, so apparently their bialys are top notch, even better than their bagels imo. *Onion Bialys Bialy is a flat roll with a hole in the center spread with onion. It has a soft bread like texture. Compared to bagels, bialys are less dense and less filling. If you don’t wanna unhinge your jaw for a bagel, bialys will be a good alternative. Their bialys are very fresh and fluffy. You can add spread to your bialys, but I like enjoying them plain. *Whole Wheat Bagel w. Tofu Veggie CC My go-to bagel order at any bagel spots. Size-wise it is not as big as other typical New York bagels. I prefer it smaller anyway so I won’t feel extremely full after finishing one.
Had an everything bagel with lox spread which was quite good. Also had an onion bialy which I've never had before and wasn't that into. It just tastes like a denser bagel but with less flavor and a worse texture. I wouldn't order it again. I did get a garlic bialy which I warmed up at home and applied butter to, and that was quite tasty. I'd get that again. I noticed previous reviews complained about the service but I had good service when I visited on 7/8/21. No complaints there.
11/26 First time try, I got a lox sandwich on cinnamon raisin. It was absolutely delicious. The wait time is real bummer but they made up for it by giving me a cookie. This is a definite must try if you’re in the area with some time to spare.
Had a very tasty lox bagel (Kosar classic) on a plain bagel, not toasted, and butter instead of cream cheese here. There is very minimal seating and it not an ideal place to eat with groups larger than 3 or 4 but you may have better luck finding seating during a busy hour in a party of 2. We came at around 11:30am on a Sunday and it was packed!! It has a charming old school atmosphere. My mom ate a pumpernickel bagel with lox spread (not a fan) she said it was too salty but my dad did enjoy his everything pumpernickel with lox spread, onions and tomatoes. I did find this place to be pretty pricey a my Kosar classic was almost $20 which is the most I’ve spent on a sandwich of this kind.
The products are good quality and the prices reflect that. The store is clean, but god the service is so slow. Every visit has been a patience test. Probably because there are many delivery /take out orders coming in and they don’t prioritize in person customers.
Today I went to your establishment to buy two cappuccinos, and when I asked the girl if I wanted two cappuccinos, she made a strange face, closing her mouth to the side, and I don't like that. It took a long time to make two cappuccinos. The establishment was super empty. It took her more than 20 minutes or 15 minutes to serve me both cappuccinos, and I was already late, and she was more eager to serve me. I don't know why, I'm Maxi. I'm Jewish, I'm from Portugal, and I live here in New York. But I found it super strange that this girl isn't very interested in working. I wouldn't hire people like that. If you're not interested in working, give the opportunity to people who want to work and have a good smile and are nice to people. I was still super friendly, I helped the people who work at the establishment open the door to take the order and the guy even offered me something as a gift, but I didn't take it because I was late and I was very angry with her for taking so long to make the cappuccino.
$3 plus tax for a good cup of Joe. Bagels are baked fresh on premise judging from what the eyes can see. Outdoor seating also available. Dog & bike friendly. No restroom as far as I can tell. Sandwiches are served on a bagel. Prices seem a bit high for the area. Feels more like SoHo than lower east side. Area is going through gentrification with Traders Joe on the corner.
Still a great bagel and local standard, but something has definitely changed. The bialys are gone, some weird disk thing instead. Cream cheese is now like light margarine. The Kossars "magic" has been deleted. If you call for pickup or walk in, they make you wait 15-60 minutes before clearing all delivery orders first. The staff ignore you and have glazed eyes like they're about to quit. What happened?
Not bad, but I wouldn’t consider this my go-to bagel cafe. The bialy was good, but nothing special, in my opinion. I believe there’s only 2 bialy flavors- garlic and onion, I did not see a plain one. Not a huge variety of cream cheeses, mostly the classics (e.g., lox, strawberry, cucumber and dill). Great service and clean cafe with decent amount of seating.
I love this place and I’m a local. Just ordered an everything bagel with lox cream cheese. The texture of the bagel was great BUT it had zero garlic or onion flavoring! I told staff, and they said “I noticed that..”. that should’ve been the queue for them to give me And onion or garlic bagel on the house since it was an annoying experience. There was copious cream cheese that was tasty, but they need to put some onion and garlic flavoring on the bagel!!
Won’t be coming back here again. Been coming here on and off for a little over 2 years. I come in for breakfast while i walk my dog (8 year old golden retriever). The staff has always been super friendly, good conversation and even given my dog bagels many times! Yesterday i walk in to an empty shop with my golden at 11 am to grab some take out breakfast, and the worker coldly tells me i can’t have dogs in the shop. I told her I’m just ordering to go, like i have been for the past 2 years. She says “sorry, no dogs in the shop”. I again, confused, ask how am i supposed to order? She looks outside and proceeds to tell me to leave my dog unattended outside the shop… HOLD ON- leave a golden retriever on the main intersection alone on a high traffic sidewalk? What??? I asked what had changed, since it was never an issue to order with my dog there. She didn’t have an answer, and would not take my order so i left. No apology, no “sorry the policy has changed”, no customer service whatsoever. I can understand no dogs dining inside, but a great majority of people grab their breakfast while walking their dogs in the morning. It kills an entire customer base. Funny enough my dog is a trained medical alert service dog, but based on her attitude alone, I internally decided it wasn’t worth it and noted to not come back there again. Plenty of places to get a mediocre bagel in the lower east side. It’s not hard for me to drop this spot. Aside from that, one of the workers harassed me for my phone number multiple times in the earlier years of coming here, but i never spoke on that regardless 🙃.
Kossar's is an institution on the Lower East Side with and I've had their bagels several times over the years. However, the quality of their bagels and their service has dropped significantly over the last few months, and it's now not a place I can recommend to anyone. Bagels often taste stale and they have very few bagels available at the store. When I placed an online order with them recently, it took them 1.5 hours to bake the bagels, and there was no update to us on delivery times. We ended up having to cancel the order; they wouldn't even process the cancellation on their end.
Ordered a bagel with specific instructions and they were not followed. Paid about $10 for a bagel with lox spread, onion and tomato. I barely had any onion (4 strands) or tomato. The tomato I did receive was the butt end (dreadful). The lox spread was also sparingly applied. I recommend you never go here, but go to nearby B&B Bagels (73&1st).
Kossar's bialys and bagels is a lower east side institution. Which unfortunately has gone through some dramatic changes over new owners. Gone are fresh onions and garlic bialys. What has also disappeared completely are the big and little onion boards, Gone are also the big and small buhkas. And slim onions sticks. In it's place is what do want. Small undersized bialys and hopefully they were cooked all the ways through . And if goes wrong the new manager/ management will blame it on the employee's and say will make up to next time Please provide your receipt . Oh, and you want an everything bagel with butter that's $3.75
My bagel tasted tough and stale and I came in around 11:30am on a Thursday. Not only that but my partner and I ordered right before a long line formed behind us and everyone still got their food first before us. If you want good bagels go to Russ & Daughters (the deli not diner) that’s a few minutes away, similar price point, and has way more options
This once great bagel place has lately been hamstrung by inept and inattentive staff. For instance, my order today: onion bagel, scallion cream cheese, and sliced lox. I get home to find an onion bagel with scallion cream cheese AND lox cream cheese piled on top of each other. Still got charged $16.
I got an everything bagel Kossar’s classic sandwich, and when I tell you this was the single saltiest piece of food I have ever taken a bite of I’m not exaggerating. The whole bagel was basically inedible because of the saltiness of the outer crust, and I essentially just ate the cream cheese/nova/onions to avoid the crust. That being said - other pictures seem substantially less salty, but just beware that you may get screwed.
Bagel was small and hard as a rock, and for a place called “kossar’s” the schmear was an absolute disgrace, how dare you disrespect the schmear, cuz
Last time at this place. They either make you wait way too long, or get your order wrong. Last week I walked out without my bagel after it didn’t arrive after a 10 min wait. This week I thought I’d give them another chance and ordered a bagel with plain cream cheese. Got home, bagel was all squashed and full of chive cream cheese, which I hate. Binned it. Also their “cream cheese” is watered down with margarine. Every little cent helps, right guys?
WORST delievery experience. Do not order from here unless you want to wait over an hour for a bagel.
This place has the worst service I’ve ever experienced. The bagels are stale and hard. Waiting around for food, you will be unhappy with. Find something else save yourself.
I ordered 1 bialy with nothing on it and waited over 15 minutes. The girl right in front of me ordered a dozen bialys and got her order within a couple minutes. A couple other girls came in much later than me and also placed a large order and somehow received their order before me. It wasn’t until after they received their order that I went to follow up wondering why my singular bialy was taking so long, only for the guy who took my order to ask me what I ordered and then proceed to grab it straight from the basket without even heating it up, and threw it into a bag without a word or an apology. It didn’t go beyond my notice that there was another customer in the store when I arrived who was also Asian and appeared to have been waiting awhile already for his order. His order also took exceedingly long, with every other persons order in the establishment being complete before his. He finally only got part of his order and had to stand at the counter waiting for the balance. I think it goes without saying that all three women and everyone else who received their order first were not Asian. Not sure how much longer I would’ve had to wait if I hadn’t asked where my order was. But 15+ minutes to wait for one, cold bialy is absolutely ridiculous, and I will not be patronizing this establishment again.
I have ordered from here regularly for years but the quality has gone down literally every single time I order. Today they made me wait over an hour for my order with no updates and zero form of customer service. Not sure who is managing the business right now but the way they are conducting business currently is going to ensure kossars isn’t going to be around for many more years, especially with so many better bagel shops opening up in the area.
Way, way too slow. At some point they changed to where the cash register guy does everything -- takes orders in person, takes orders on the phone, runs the register, passes out food. At 9am on a Sunday morning, there was only one person ahead of me in line, but I had to stand there for 8 minutes for him to get to me. They used to have you order with the guys handling the food, like every other bagel place I've been in. Kossar's current approach sucks. Edit: I saw your reply and have emailed you twice over the last week, with no response. Taking off another star for y'all find a new way to waste my time.
What happened to the bialy? Bialy was made/shaped like a bagel. New baker? This place is going downhill. I went back 1 week, after management sent response to try again. Result: same bialy made like a plain bagel, with shiny crust. Difference: not so friendly cashier, refused to let me see the bialy before payment. Conclusion: not a one off. They decided that consumers won't know the difference and can save money on preparation.
We stopped in to order just one Bialy—we live nearby and wanted to support this local spot. Unfortunately, the experience was pretty frustrating. It took over 15 minutes on a quiet Sunday late afternoon for a single item, and if we hadn’t followed up, I’m not sure how much longer we would have waited. What made it worse was watching several people who ordered well after us (with large orders) receive their food almost right away. It felt like we were completely overlooked. There was no apology, no acknowledgment of the delay, and we were left feeling uncomfortable, even wondering if there was some form of unfair treatment behind how our order was handled. We walked out disappointed, and it’s hard to want to return when the service feels this inconsistent and dismissive.
This used to by favorite bagel place in the city, but it's been getting steadily worse over the past year. Today was abysmal. It all started when they switched from ordering directly from the bagel maker to ordering from the cashier. It leads to mistakes as things get lost in translation from customer to cashier to bagel maker. Even worse, today, I ordered a bagel with lox and cream cheese, and got the stingiest portion of cream cheese I've ever seen. I asked the bagel maker to put on more, but he barely but on any extra. I paid $18 for a sandwich, and all I could taste was bread. It was awful. I'm seriously considering looking for a new regular bagel place now.
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Informazioni su Kossar's Bagels & Bialys
Come arrivare
367 Grand St, New York, NY 10002
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Il Quartiere
Posizione
367 Grand St, New York, NY 10002
📍 Esplora il Quartiere
edificio en Manhattan, Nueva York, Estados Unidos
building in New York City
park in Manhattan, New York City, United States of America
proposal for the world's first underground park in the New York City borough of Manhattan
antiguo cine de Lower East Side, Manhattan, Nueva York, Estados Unidos
skyscraper in New York City
museo histórico en Nueva York
park in the United States of America
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