Subway

David Chavez

Some of the best custumer service i have had in a subway! The employees are the nicest and make some very good sandwiches. One thing is there is no public bathroom! :(

Anywhere I can watch them make my food in front of me and tell them how I like it is okay by me. It's always a hit-or-miss with whoever makes your sandwich but it usually comes out just about right

I went in to try one of the new sandwich offerings. So, I ordered "the Philly". The sandwich was meh. The usual steak bits covered in cheese, toasted. The problem was the bread became over-toasted, almost burnt, and nasty. The ends were inedible. There's no need for this. The competition at least uses a flat iron station to cook the meat, peppers and onions and then introducing them to the bread. Might wanna rethink, Subway.

Etep Maximus

I went in to try one of the new sandwich offerings. So, I ordered "the Philly". The sandwich was meh. The usual steak bits covered in cheese, toasted. The problem was the bread became over-toasted, almost burnt, and nasty. The ends were inedible. There's no need for this. The competition at least uses a flat iron station to cook the meat, peppers and onions and then introducing them to the bread. Might wanna rethink, Subway.

Had to tell her 6 times I wanted it toasted. Left off avocado. Took forever to ring up. Wrong price first. Did not give senior discount.

Any subway restaurant that doesn’t accept ALL coupons automatically deserves a low rating.

So i don't know what it is but every time I go to this subway I'm always being attended by a rude employee it's not just 1 employee there is multiple I been yelled at because the lady didn't hear what meat I wanted on my sub I also had another girl not put enough veggies she literally would put so little veggies just so she wouldn't have to cut some more up soon the same girl denied me a side of teriyaki sauce because she didn't want to go I'm the back and search for a little to go sauce cup and another girl had to re do my whole sandwich because she wasn't paying attention at the sauces I wanted on my sub she mistakenly put teriyaki on one og my siblings subs instead of mine so she had to re do that whole sub

I ordered through the app, gotta say NEVER AGAIN. I spent over $50 for the skinniest sandwiches, employees can’t even follow their own formula properly. It’s as if it’s coming out of their paycheck. I’m paying over $50 for nothing. Don’t order from here. The atmosphere in there is dead and the older lady can’t even prepare the food correctly.

Elena Salazar

I ordered through the app, gotta say NEVER AGAIN. I spent over $50 for the skinniest sandwiches, employees can’t even follow their own formula properly. It’s as if it’s coming out of their paycheck. I’m paying over $50 for nothing. Don’t order from here. The atmosphere in there is dead and the older lady can’t even prepare the food correctly.

Julian Serrano

Any subway restaurant that doesn’t accept ALL coupons automatically deserves a low rating.

victor barajas

So i don't know what it is but every time I go to this subway I'm always being attended by a rude employee it's not just 1 employee there is multiple I been yelled at because the lady didn't hear what meat I wanted on my sub I also had another girl not put enough veggies she literally would put so little veggies just so she wouldn't have to cut some more up soon the same girl denied me a side of teriyaki sauce because she didn't want to go I'm the back and search for a little to go sauce cup and another girl had to re do my whole sandwich because she wasn't paying attention at the sauces I wanted on my sub she mistakenly put teriyaki on one og my siblings subs instead of mine so she had to re do that whole sub

Ione Minor

Had to tell her 6 times I wanted it toasted. Left off avocado. Took forever to ring up. Wrong price first. Did not give senior discount.

Ordered online and I was still handed the wrong order. They don't seem to het it right no matter how you order. Not worth thr frustration.

I am not satisfied with my order. I ordered sandwiches from this subway and when i got my sandwiches none of them were toasted and no cheese little things inside them. I asked for them both to be toasted and i asked for cheese and none of them had it and the customer service is horrible.

Bad costumer service don't accept coupons and wanted us to pay full price for the sandwiches.And saying their subway is 'special'

Doesn't take coupons. I get them in the mail every other week and nobody takes them, why? Stop wasting paper and time.

The lady that works, there was very rude wasn’t very helpful. At the time I went. She was all by herself. She had no manager on duty to speak to about the situation that I was having with her. I ordered from my app and forgot to add mustard and mayonnaise on my app and when I asked her to put it, she’s like it’s not on the receipt and she gave me an attitude and then I had a promotion deal which you can have either chips or two cookies like no no no no it’s only chips. My boss only tell me chips. I don’t know if there was a language barrier or not. But there was a big attitude problem with her she didn’t say welcome hi or nothing seems like she was angry. and it seems like the owners don’t really care about the reviews because there’s a lot of negative reviews towards the store because if they did, they would train their employees about customer service

I went today 2/9/2025 around 3:30pm and the older latina lady that took our order was VERY RUDE! SHE HAS THE WORST CUSTOMER SERVICE!

Today visited the Store in woodman & van nuys, and the old lady there is always very rude, everytime she is there or at any other location I have bump into her she never nice , always disrespectful, never accepts coupons, and has the worse excuses , always makes the sandwiches messey and I've never seen her wash her hands before making my sandwich which is disgusting. I always ask another employee help me cause that old lady is the worse. I asked for the manager information, she said the owner is the one making the rules , so I asked for the owner number she then said she doesn't know anything she's just an employee. Please do something with her , her customer service sucks ,she doesn't know how to make sandwiches & never washer her hands disgusting never coming or going to ant subway were this lady's at I will definitely be telling my whole family & friends , the whole arleta & Pacoima community how unsanitary & disgusting this subway is when that lady is there. Worse customer service ever

Just went to pick up an online order and the older lady was extremely rude. Didn’t even know what she was doing/saying. Did not have my order even though my order said ready. Very rude person don’t go here. Didn’t even get a refund for my order.

I just got back home from getting subway, when I notice that I didn’t get all the things I ordered. The older lady did not understand anything and I had to keep repeating myself over and over again. She also has a bad attitude. Worst experience.

Jose Meza

I went today 2/9/2025 around 3:30pm and the older latina lady that took our order was VERY RUDE! SHE HAS THE WORST CUSTOMER SERVICE!

Thomas Nagy

The lady that works, there was very rude wasn’t very helpful. At the time I went. She was all by herself. She had no manager on duty to speak to about the situation that I was having with her. I ordered from my app and forgot to add mustard and mayonnaise on my app and when I asked her to put it, she’s like it’s not on the receipt and she gave me an attitude and then I had a promotion deal which you can have either chips or two cookies like no no no no it’s only chips. My boss only tell me chips. I don’t know if there was a language barrier or not. But there was a big attitude problem with her she didn’t say welcome hi or nothing seems like she was angry. and it seems like the owners don’t really care about the reviews because there’s a lot of negative reviews towards the store because if they did, they would train their employees about customer service

Luis Gigo

Doesn't take coupons. I get them in the mail every other week and nobody takes them, why? Stop wasting paper and time.

Rubi Ramirez

Bad costumer service don't accept coupons and wanted us to pay full price for the sandwiches.And saying their subway is 'special'

Miguel Sandoval

Ordered online and I was still handed the wrong order. They don't seem to het it right no matter how you order. Not worth thr frustration.

rays’ btsff’s

I just got back home from getting subway, when I notice that I didn’t get all the things I ordered. The older lady did not understand anything and I had to keep repeating myself over and over again. She also has a bad attitude. Worst experience.

Mercedes Arenas-Aguirre

Just went to pick up an online order and the older lady was extremely rude. Didn’t even know what she was doing/saying. Did not have my order even though my order said ready. Very rude person don’t go here. Didn’t even get a refund for my order.

Gabriela Merino

Today visited the Store in woodman & van nuys, and the old lady there is always very rude, everytime she is there or at any other location I have bump into her she never nice , always disrespectful, never accepts coupons, and has the worse excuses , always makes the sandwiches messey and I've never seen her wash her hands before making my sandwich which is disgusting. I always ask another employee help me cause that old lady is the worse. I asked for the manager information, she said the owner is the one making the rules , so I asked for the owner number she then said she doesn't know anything she's just an employee. Please do something with her , her customer service sucks ,she doesn't know how to make sandwiches & never washer her hands disgusting never coming or going to ant subway were this lady's at I will definitely be telling my whole family & friends , the whole arleta & Pacoima community how unsanitary & disgusting this subway is when that lady is there. Worse customer service ever

Lili Khachatryan

I am not satisfied with my order. I ordered sandwiches from this subway and when i got my sandwiches none of them were toasted and no cheese little things inside them. I asked for them both to be toasted and i asked for cheese and none of them had it and the customer service is horrible.