Jack in the Box

Sophia Hermosilla

Good customer service. Drive thru order due to COVID. The guy taking my order was friendly and had a nice personality. Got the chicken strips combo for my husband. He said the food was great. Will return!

King Aries Dwayne

Delivery. Awesome! On time. Hot. Professional

Patti Felix

Great greater thru drive thru. Very pleasant. Just got snacks. Always predictable food

Smylez 03

I just want to give a huge shoutout to Elizabeth & Maria at this Jack in the Box! Every single time I come through the drive-thru, she provides absolutely amazing service — friendly, upbeat, and genuinely caring. Her consistency makes such a big difference and turns a quick food stop into a really pleasant experience. That kind of positivity and professionalism is rare, especially in drive-thru service, and it honestly makes this location stand out. Thank you for always brightening my day and making each visit special!

Armando Hernandez

Workers there were polite. They got my order right. Restaurant is always clean and drive thru service is prompt. Great work Jack in the Box team!

Mimi Morales

So great I found here my food like I lied. It was actually really good. I would actually literally go there every day. Their milkshake are amazing.

Jerry koala

The cashier was amazing I went in upset cuz of personal thing nd she cheer me up with her excellent service. I was her March 2 at 4 56 pm . She needs a raise nd employee of the month. I hope to see her soon.

Michael Vander Kley

UPDATE: Thank you to Veronica for the amazing guest service on August 21. She was professional, helpful, and awesome. This is genuinely the best Jack in the Box location I have ever been to. The restaurant is always clean, the food is always good and the crew are professional and helpful. This is a solid choice when in the area. You will also get the best chocolate milkshake you have ever had. Real ice cream.

So, we have gone back to the same Jack in the box where we received the very greasy bag. I never thought I would say this, but I have memories that are older than some of the generations enjoying Jack in the box. I wont go into details of the struggles of this food chain. During these growing pains what still was good was the food. Jack had fresher ingredients than those of some arches that are golden. The Colussus was a favorite. One of the most tasty burgers. The Supreme croissant sandwich was out of control(In a good way). Real croissant bread not some hockey puck, and their version of mayo, real bacon not this paper thin bacon that looks red colored greasy beef jerky. Even the coffee was better, Oh the 90’s!!!. Maybe Jack needs to be blown up again. Jack is riding on the coat tails of what was and dishing out fake dried up versions of a burger. Then Again most companies we are use to now are doing the same thing. Jack bring back the 90’s Jack, But you are smarter now so leave the bad stuff. This establishment has Disabled Friendly ramps, and even tables that give access to wheelchairs. The inside is more with the times giving a bit of an industrial look. Still friendly though. Finding out where the line starts is a no brainer. The pay for the food and we’ll call your number on the receipt is the same. It is a clean establishment, and the view can be enjoyable if your focus is farther than a few feet. Cool if you are wanting to stay out of the heat. At least that is how it was on this snapshot. The service was really good. The girl taking my order was friendly and just really down to earth. Professional set forth the pace for some excellent customer service. The ordering process was smooth, and our food was up in no time. Then like a paper plane I quickly nose dived. I drifted into memories of how Jack use to be asking myself “what happened?”. This problem does not seem to just be with only one location. My disappointment seems to be with the whole chain’s burgers. Jack as the owner has decided to put profit over juicy burgers. As if Uncle Scrooge took over and Jack is under his spell. Now i have eaten at this other chain, it made me more cautious of what i order. The pictures that were used in the advertisement made their burger look tiny. Like picking a fight with guy in a small Fiat, and finding out he is seven feet tall. If you can’t picture that watch the “Incredibles” Mr. Incredible will give you a quick sense of what I am talking about. The place I am speaking about makes burgers that are fat. I was going to order the triple and was almost automatically put in an eating challenge. Place is no joke, but good. Not the case with Jack. Pictures show Dwayne Johnson burgers and you get Kevin Hart kids meal burger. Don’t Believe me? Check out the pictures. In all the promo pictures you see this Volcano erupting cheddar with bits of bacon burger. When you get the burger it looks like its afraid of you, and streaked the bun with a dried up yellow stain with so called cheddar. So, the four stars are for the store itself. The service was outstanding. Even when i was confused if the burger in question, was indeed the burger. The last star it did not get was the one star It should only get because of the food. Also, The Jalapeño poppers use to be juicy and a bit spicy. Now they are dried up, and I will leave it at that. Even a few years ago the taste and quality of ingredients were different. I have tried the burgers in other Jack’s cause i figured maybe it was the cooks. Well… they say a picture is worth a thousand words. I’m sure it does not include things like tasty, yummy, and more like I had no choice, It was the only thing open. I take it back the soda or soft drinks are what keeps the meal on a teeter totter of judgement. Peach Sprite, is what is in the cup. They have different flavor drinks, but i would recommend going inside instead of holding up the line in drive-thru. Dial it in on the flavor its not only with sprite and peach. Flavors may differ Thats why I say go in

+6

I stopped by this Jack in the Box location to pick up lunch for my wife. She wanted the stuffed jalapenos and crunchy taco. This location wants you to order through the kiosk unless you want to pay cash. This location also isn't that big inside but there a decent amount of parking since it's inside a plaza. They also charge for sauces so be aware. My wife enjoyed her stuffed jalapenos and tacos.

+6

Peter Xaymountry

I stopped by this Jack in the Box location to pick up lunch for my wife. She wanted the stuffed jalapenos and crunchy taco. This location wants you to order through the kiosk unless you want to pay cash. This location also isn't that big inside but there a decent amount of parking since it's inside a plaza. They also charge for sauces so be aware. My wife enjoyed her stuffed jalapenos and tacos.

Steven Macnitto

So, we have gone back to the same Jack in the box where we received the very greasy bag. I never thought I would say this, but I have memories that are older than some of the generations enjoying Jack in the box. I wont go into details of the struggles of this food chain. During these growing pains what still was good was the food. Jack had fresher ingredients than those of some arches that are golden. The Colussus was a favorite. One of the most tasty burgers. The Supreme croissant sandwich was out of control(In a good way). Real croissant bread not some hockey puck, and their version of mayo, real bacon not this paper thin bacon that looks red colored greasy beef jerky. Even the coffee was better, Oh the 90’s!!!. Maybe Jack needs to be blown up again. Jack is riding on the coat tails of what was and dishing out fake dried up versions of a burger. Then Again most companies we are use to now are doing the same thing. Jack bring back the 90’s Jack, But you are smarter now so leave the bad stuff. This establishment has Disabled Friendly ramps, and even tables that give access to wheelchairs. The inside is more with the times giving a bit of an industrial look. Still friendly though. Finding out where the line starts is a no brainer. The pay for the food and we’ll call your number on the receipt is the same. It is a clean establishment, and the view can be enjoyable if your focus is farther than a few feet. Cool if you are wanting to stay out of the heat. At least that is how it was on this snapshot. The service was really good. The girl taking my order was friendly and just really down to earth. Professional set forth the pace for some excellent customer service. The ordering process was smooth, and our food was up in no time. Then like a paper plane I quickly nose dived. I drifted into memories of how Jack use to be asking myself “what happened?”. This problem does not seem to just be with only one location. My disappointment seems to be with the whole chain’s burgers. Jack as the owner has decided to put profit over juicy burgers. As if Uncle Scrooge took over and Jack is under his spell. Now i have eaten at this other chain, it made me more cautious of what i order. The pictures that were used in the advertisement made their burger look tiny. Like picking a fight with guy in a small Fiat, and finding out he is seven feet tall. If you can’t picture that watch the “Incredibles” Mr. Incredible will give you a quick sense of what I am talking about. The place I am speaking about makes burgers that are fat. I was going to order the triple and was almost automatically put in an eating challenge. Place is no joke, but good. Not the case with Jack. Pictures show Dwayne Johnson burgers and you get Kevin Hart kids meal burger. Don’t Believe me? Check out the pictures. In all the promo pictures you see this Volcano erupting cheddar with bits of bacon burger. When you get the burger it looks like its afraid of you, and streaked the bun with a dried up yellow stain with so called cheddar. So, the four stars are for the store itself. The service was outstanding. Even when i was confused if the burger in question, was indeed the burger. The last star it did not get was the one star It should only get because of the food. Also, The Jalapeño poppers use to be juicy and a bit spicy. Now they are dried up, and I will leave it at that. Even a few years ago the taste and quality of ingredients were different. I have tried the burgers in other Jack’s cause i figured maybe it was the cooks. Well… they say a picture is worth a thousand words. I’m sure it does not include things like tasty, yummy, and more like I had no choice, It was the only thing open. I take it back the soda or soft drinks are what keeps the meal on a teeter totter of judgement. Peach Sprite, is what is in the cup. They have different flavor drinks, but i would recommend going inside instead of holding up the line in drive-thru. Dial it in on the flavor its not only with sprite and peach. Flavors may differ Thats why I say go in

I order a grilled chicken sandwich combo with curly fries instead of regular fries. The sandwich was sloppy and very messy to eat. Curly fries were cold and looked like they were reheated, over and over again. Gross! Click on the photo, you'll see what I mean. I ate the sandwich but didn't eat the fries. I told the manager, he argued with me. I took a photo of the fries. The Cluck chicken sandwich was much better! (It was ordered another day).

Just Audrey

I order a grilled chicken sandwich combo with curly fries instead of regular fries. The sandwich was sloppy and very messy to eat. Curly fries were cold and looked like they were reheated, over and over again. Gross! Click on the photo, you'll see what I mean. I ate the sandwich but didn't eat the fries. I told the manager, he argued with me. I took a photo of the fries. The Cluck chicken sandwich was much better! (It was ordered another day).

A actual joke lol. I come in there asking nicely to use the restroom. I got told yes which was fine but then I was waiting for someone to go and open it because I thought someone was going to open it but instead I got yelled at saying WAIT AT THE RESTROOM ITS GOING TO OPEN. First off I don’t know you to be yelling at me like that and second off how was I supposed to know that? I don’t write reviews but I thought that was completely disrespectful. This happened April 5th around 1215-1220 pm.

I went into the drive-through to order some food and the manager that was taken my order. I had asked her about the chicken meals, and she replied that I can look at the menu and let her know what I want instead of assisting and helping customer about their menu, she didn’t want to do any work her name is Janina I believe or something like that she was also laughing while I was asking questions about their meals. hopefully corporate or someone will see what kind of worker she is

The food was awful…. I always get a spicy chicken sandwich and this time I couldn’t even eat the chicken…. I wouldn’t even give the chicken to my dog!

The cashier thought she owns the place, do not care about what my order was. How to repeat myself nine times before she got my order right. Quick question do you think they should be like that here in America? Let me know in the comments below!

They have the rudest women working in that place. The male employees are nice. There are 2 young female employees who are nice. Victoria is one of them. IDK the other girl's name. The other women that work there are cold, rude, & disrespectful. The female employee with dark hair, working at 9:00 pm Monday 8/26 should be fired. I spend my $ there everyday. She always has a cold, rude, & disrespectful attitude. Tonight she was above & beyond her usual bad attitude. She very rudely told me I had to leave b/c I was charging my phone there while eating outside. This is something I've been doing for a year without a problem. Multiple customers do the same. I had to eat outside b/c it was too hot in the restaurant. The a/c wasn't on. If she had asked or told me nicely or respectfully, it wouldn't have been a problem. The problem is how rude & disrespectful she is. She shouldn't be working with customers. She should be fired for her terrible treatment of human beings. Shame on her.

I came before closing hours 9 pm and Angel wouldn't let me in laughing at the situation refuse to serve me

I just bought this rotten salad from this place.. I pay like $8 for this. The cucumber,cherry tomatoes and lettus is rotten. This is the quality of food you can expect in this place. Beware - check your food before you eat it before you get sick

I go to this location often enough especially when I have a lot on my plate and don't have time to cook. I always go through the drive through. Most of the time the employees are friendly enough. I usually order the teriyaki bowl and always ask for the sauce on the side so I can control the amount of sauce I use. Most of the time my request is honored and the sauce is placed is a small plastic container. But there is this one employee, a woman with dark hair, tallish, who wears false eyelashes, who says that they can only sell this item with the sauce in it or with no sauce at all and that if I wanted some kind of sauce she could give me the packaged sweet sour sauce. Can't a customer eat the food they pay for in the way they want to eat it? Why can the other employees grant my request and not this employee? I have had it with this location. From now on, I will drive to Porter Ranch even if it is further away.

Mary L

I just bought this rotten salad from this place.. I pay like $8 for this. The cucumber,cherry tomatoes and lettus is rotten. This is the quality of food you can expect in this place. Beware - check your food before you eat it before you get sick

Ari Virdee

The food was awful…. I always get a spicy chicken sandwich and this time I couldn’t even eat the chicken…. I wouldn’t even give the chicken to my dog!

Noe Leanos

I came before closing hours 9 pm and Angel wouldn't let me in laughing at the situation refuse to serve me

Joie Hernandez

I go to this location often enough especially when I have a lot on my plate and don't have time to cook. I always go through the drive through. Most of the time the employees are friendly enough. I usually order the teriyaki bowl and always ask for the sauce on the side so I can control the amount of sauce I use. Most of the time my request is honored and the sauce is placed is a small plastic container. But there is this one employee, a woman with dark hair, tallish, who wears false eyelashes, who says that they can only sell this item with the sauce in it or with no sauce at all and that if I wanted some kind of sauce she could give me the packaged sweet sour sauce. Can't a customer eat the food they pay for in the way they want to eat it? Why can the other employees grant my request and not this employee? I have had it with this location. From now on, I will drive to Porter Ranch even if it is further away.

James

The cashier thought she owns the place, do not care about what my order was. How to repeat myself nine times before she got my order right. Quick question do you think they should be like that here in America? Let me know in the comments below!

Chris

A actual joke lol. I come in there asking nicely to use the restroom. I got told yes which was fine but then I was waiting for someone to go and open it because I thought someone was going to open it but instead I got yelled at saying WAIT AT THE RESTROOM ITS GOING TO OPEN. First off I don’t know you to be yelling at me like that and second off how was I supposed to know that? I don’t write reviews but I thought that was completely disrespectful. This happened April 5th around 1215-1220 pm.

jojospeechy “jojospeechy”

They have the rudest women working in that place. The male employees are nice. There are 2 young female employees who are nice. Victoria is one of them. IDK the other girl's name. The other women that work there are cold, rude, & disrespectful. The female employee with dark hair, working at 9:00 pm Monday 8/26 should be fired. I spend my $ there everyday. She always has a cold, rude, & disrespectful attitude. Tonight she was above & beyond her usual bad attitude. She very rudely told me I had to leave b/c I was charging my phone there while eating outside. This is something I've been doing for a year without a problem. Multiple customers do the same. I had to eat outside b/c it was too hot in the restaurant. The a/c wasn't on. If she had asked or told me nicely or respectfully, it wouldn't have been a problem. The problem is how rude & disrespectful she is. She shouldn't be working with customers. She should be fired for her terrible treatment of human beings. Shame on her.

Erian Ames

I went into the drive-through to order some food and the manager that was taken my order. I had asked her about the chicken meals, and she replied that I can look at the menu and let her know what I want instead of assisting and helping customer about their menu, she didn’t want to do any work her name is Janina I believe or something like that she was also laughing while I was asking questions about their meals. hopefully corporate or someone will see what kind of worker she is