Evan Pacheco

They have a playplace so the kids can run around but it has a weird smell. Not a gross smell just weird.

Not very often that me and my hubby eat McDonald's, but we are travelling and my hubby was starving and not picky at the time , but we made a 40 dollar order and had like 5 hash browns and did not re…

The interior room is nice and clean. Updated and has a play area. There is ample parking with shade as well! The service in lunch/dinner seem to be pretty slow/under staffed.

This location is extremely busy!!! So I believe that’s why my order got messed up. But they made it right, and fairly quickly!!!

Brent Bld

Every time I use the mobile app, I have to wait in the reserved parking after already waiting in the drive-through. Order takes 15 min usually. The mobile app seems to be for easy payment, not time-saving. I usually order at 615 am and show up around 7 am. Staff is always friendly at the drive-through.

I am visiting this area again and this location is still clean and the staff are helpful.

I am visiting this area again and this location is still clean and the staff are helpful.

John Fitch

Its McDonald's, they serve edible food for cheep. However this particular McDonald's repeatedly gets my drink order wrong. Its happens almost every time I go here. Most of the time its just the wrong size drink, but sometimes its not even close to what I ordered. Go to a different McDonald's in Chico. We have plenty of others that dont mess up your drink order.

Jake Vilha

Bad customer service because there is nobody there to help you out in the restaurant. I stood at the counter for 6 minutes, timed it on my phone and not one employee seen working the window or bagging up orders. I finally walked out even though I got notification my order was ready, it was never served. I canceled the order. It was a total Waste of time, gas and left feeling awkward how McDonald’s is running their business with no employees helping out customers inside the lobby.

Bad: they have rats, at least dead ones, the playplace smells of death (pest professional with specialized field of rodents) no heat in the place today, probably dead rats in the ducts from poisoning…

One of the WORST staffing ever. They gave me what is OBVIOUSLY old, cold burgers. I can especially tell because I asked for EXTRA PICKLES and they gave me none with both the buns stuck to the damn …

One of the WORST staffing ever. They gave me what is OBVIOUSLY old, cold burgers. I can especially tell because I asked for EXTRA PICKLES and they gave me none with both the buns stuck to the dam…

By far the most inefficient McDonalds in the area. staff moves at a glacial pace, routinely makes mistakes on orders, and clearly prioritizes drive through vs dine in customers. Despite the ideal l…

They made our hamburger 4 different times with cheese when asked for no cheese.\n\nThen we went to play in the play structure and it smelled like stinky diapers. So gross.....

if I could give it 0 stars I would these people want $20 an hour but they're not even doing minimum wage work waited 30 minutes for i single thing of fries ridiculous

if I could give it 0 stars I would these people want $20 an hour but they're not even doing minimum wage work waited 30 minutes for i single thing of fries ridiculous

Would give zero stars but I can't, it's whatever. First off my food was hella cold, I found hair in it? Like what the heck. And then why is the lettuce outside the burger and what the heck! And the…

If I could give zero stars I would. The manager was extremely rude! Screaming profanities at customers and flipping off doordashers. wait time ridiculously long and multiple orders were completel…

Slowest fast food mcdonald i ever been to !!! waited almost an hour just for my food through the drive-thru and it wasnt even alot to begin with . If your in a rush , i dont recommend coming to thi…

Make sure you check your order before you leave !! They forgot my dam fries ! This is not cool !

Ordered food last night (2/26/26) and the front counter person smelled absolutely rancid. I’m not one to judge but dear lord, please, don’t have smelly people handling food so directly. Food was fine, just surprised it didn’t taste like BO.

Philip Chhoeun

This place is a shit show can never get my order right a simple triple cheese burger and a McDouble every time, pay $6 dollars to get a 3 dollar burger

Azariah Varela (AZ)

I ordered my food in the app then drove over here and 8 people walked in and ordered off the machine and got their food before me I ordered on the app to get in and out not wait 10 minutes for my food I could have made it myself it took soo long

Laila Jameson

A. It shouldn't take 25 minutes for me to get one drink which has happened numerous times over the last couple of years with the exception of the last 5 months because I don't go to this location anymore, because of all the problems and not getting my drinks made correctly after I sat there and waited for over 25 minutes in some cases. That's ONE DRINK, a mocha frappuccino with a shot of espresso or two shots. If it's that difficult to make it shouldn't be on the menu. But a friend went there today to get a drink for us, four coffees, which she usually goes to the palmetto location we do all of us me my bosses everyone I know, because we don't go to this location anymore, and she ordered the same four drinks she gets every Saturday for us and waited 45 minutes at the Connor's Ave. location. 45 minutes!!! Called to talk to one of the managers, who said they're instructed to never give their names out, so we don't know who to ask for when we go in the store or to tell them that we spoke to a manager because we have no name. So save your receipts people so you can show them the receipt and they can look up who the manager was at that time that you came in that whatever day you had a problem. who sat on the other end of the phone, "uh huh, uh huh uh huh" to everything that I said, then, IS THAT IT? Just a drink problem? Of course I responded, "no that's not it!", there's a Time Factor, and an attitude Factor. Which I explained in great detail to which she said, "uh huh!". Anyway after 20 minutes on the phone she said not one single thing that helped me, and I was irritated with her, because she had nothing constructive to say. I informed her that nowhere in Los Angeles do you wait any more than like 4 minutes once you enter a line at any fast food place. It just doesn't happen. No one stressed out saying how long it takes because it doesn't take long because it's fast food, and everyone knows it's fast food and they get their food quickly. It's not slow food. Anyway because of the attitudes and because of calling about 4 months ago to complain about a particular employee and his horrible attitude when I was ordering one single drink got my receipt and sat down across the room waiting for it and he started yelling and asking me questions about what I had just ordered. I told him I have the receipt here it's a medium mocha frappuccino, etc etc I mean it was the most ridiculous thing ever. Plus he definitely had an attitude with me and all I had done was ordered and paid for one drink. Yeah no problem with an entire group of people before me for the entire group of people after me but was yelling across the restaurant at me to ask me what I had ordered. I have no idea what that was about. It was bizarre to say the least. I called right after that spoke to a manager who was going to look into it and call me back within the next day or two. This was months ago she never did call back and I just said "forget it", and that was about 4 or 5 months ago and no one I know has ever gone back there and I have not gone back there and I didn't go back there today but a friend of mine who know normally does not go there stop there because they forgot to stop at the other one which is way across town for me, but is where I go every single day, because I am tired of the problems at this location. I don't have those problems at the palmetto location, and never had any problems with a fast food establishment anywhere in Southern California, maybe it's in the drinking water here.

Julius Dalporto

I have not had a good experience with this location yet! From messed up orders, apparent lack of training and just a plain ol' "I don't give a crap" attitude. I go back every couple of months because I get a Mickey D's craving hoping that things changed, but to my dismay... they haven't changed anything in a few years. It may not be the managers fault for getting kids from school expecting $20.00 per hour with a $5.00 per hour work ethic... but DANG IT, something has to be done!

Stefani Rodriguez Lara

The guy working there with dreads is very rude. I couldn’t catch his name as he wasn’t wearing uniform or a name tag while working. We were trying to explain to him that we had an online order for a fountain drink and medium fries, and my passenger was redeeming a single vanilla cone through his points on his phone (two separate accounts). Every time we explained that we’re here for my online order and the redeemable cone he would slam the window look at the screen and ask the same exact question at least 5 times as if he didn’t hear what we had just told him while slamming the window each time he asked. He yelled saying we’re not allowed to do that on the same account and there’s 2 orders allowed per car. It was two separate orders two separate accounts and we didn’t violate any rules. He got so mad he just gave us the cone for free and cursed at us as we pulled away while giving the snarky remark of, “They’re holding up my line, it’s wrapped around the whole street” (there were at most 4-5 cars in the drive through and a closed dine in room). We kept telling him we usually give the person taking the order a code and they’ll deduct the points but he wasn’t comprehending it. It was 3 items in total, if he can’t do a simple task or show up to work in correct uniform he should look for new employment maybe not fast food he can’t handle multiple orders. Please talk to him from what we know this isn’t the first time we’ve had problems this is just the first time i left a review because he did not have to make it personal and curse or say snarky remarks when he was in the wrong and we gave him all the info he asked in order to do his job.

Bridget Kirk

23 dollars and change for two #7's and it was terrible. The patty was so thin and over cooked.

xyooj pov tsheej

Slow service. Took over 15 minutes to get my order. Manager was setting out by front door smoking cigarettes and no greeting or acknowledgment from the staffs or manager. Tried dine in on 1/20/23. Again service was super slow. Ordered some nugget happy meals for the kids and a mcdouble. Nuggets were well expired, cold and hard. Mcdouble came out looking like some someone just threw everything into the wrapper. My cheese was all over the wrapper instead of the burger. Safe to say we will not be returning to this location.

Chloe Correia

Went this evening to get my family dinner and everything was good except one patty was completely raw. I always come to this McDonald’s and never have an issue. When I tried to call to resolve it their phone line isn’t working. Won’t be coming back now I’ll drive across town

Art Osby

Absolute trash. How do you give someone a stale cold burger at 10:51 in the morning?? They literally were transitioning from breakfast to lunch. Every other fast food place I've gone to ever has had super hot, fresh food right at the transition. Come on. Gotta do better than this. Order went straight to the trash and I went across the street to Carl's Jr.