Imogen Smith

Very good experience. Great food and good service, helpful staff. I’ll definitely come back.

Maria Prieto

Went there after lockdown and found an excellent service. Everything was pretty clean with enough distance. We could seat outdoors. The food is always delicious with rich quantities and the price is nice. Our waitress, Silvia, was super nice, always asking if we needed something and fulfilling our requests. Definitely wishing to come back ✨

Hoffmann Baptiste

Very good restaurant and really nice food

Pasamos por ahí por pura casualidad y la verdad que comimos muy rico..

Todo muy bien, suelo ir entre semana por el menú que ofrecen que está muy completo. El personal agradable, aunque rotan bastante de camareros y se nota cuando son nuevos. Recomiendo

Me ha gustado el servicio, la camarera Carla ha sido muy agradable, con una sonrisa muy bonita, encantadora y la comida también muy rica.

roxalyz marin

Relaxed atmosphere, perfect for going with friends. I recommend the nachos as an appetizer. The desserts are a bit basic, but I suppose that fits the theme of the place.

FRANCISCO HIDALGO SANCHEZ

Good

Amanda Majorowicz

We had the Hollywood appetizer plate (nice small selection, ok quality of deep fried things), the egg chili tower and the chicken tacos + love the ice chilled beer glass + guacamole was nice + chili in the egg chili tower was great and had a bit of spice, taco shells stayed crunchy for the most part, egg on top plus cheese sauce ended up being a bit much (but we also had the appetizer) + partner said his chicken tacos were a bit better than mine + service very friendly - the bathrooms definitely needed some attention, one of the doors couldn't even shut properly

ever lopez

GooD is good

Francisco Rodriguez

Good service

C West

If only you had american style waitresses that actual care. Instead i wait for 30 min to get a glass of water and only after i asked twice. But that is typical for spain as no one cares about anything here. It wont be long before this place is covered in Graphiti just like the rest of this once beautiful pueblo. Resturaunt decor is not typical for this chain. Madrid locations are better. Food was good, dessert was better. Nice place overall. 29-6-2018 back in villalba and i thought i would try the place again. i should have just enjoyed the memory. hamburgers were raw. i had already taken a bite and we complained. they took our burgers and return in less than five minutes. mine still with a bite taken out and now burnt on the edges. MICROWAVE. This place could make millions with the right employees. but now i know why its always empty. Oh and they told us the kitchen was closing at 4:30 for no reason at all.

Blanca Nelly Diaz Anzola

Rico, rico.ummm.

Hemos realizado un pedido para recoger. Al llegar hemos preguntado por las pizzas y nos han dicho que todavía no estaban. A los 15 minutos de espera hemos vuelto a preguntar y ha salido una chica a preguntarnos que que pizzas habíamos pedido, que había unas que llevaban un rato fuera. Nos ha sacado las pizzas ya casi frías y hemos tenido que volver a calentarlas en el horno al llegar a casa

Me parece indignante que no se puedan sentar en la misma mesa que los demás una persona que trabaja en el mismo centro comercial a tomarse un café y hacernos compañía en su descanso laboral, solamente por el echo de que los demás íbamos a comer, lo hemos preguntado con respeto y el encargado ha contestado a su compañera de trabajo de forma despectiva y haciendo que la persona que venía a consumir y tomarse un café se tenga que ir sin tomárselo en su descanso porque no la dejen sentarse en la misma mesa que nosotros. Deja mucho que desear un encargado con tan malas maneras y formas ya que los compañeros y compañeras nos facilitaban esa opción. La camarera muy amable al intentar que el encargado la dejará quedarse, pero no merecía la mala contestación por parte de su encargado, sinceramente pésimo trato.

Carolina J fraga

I am writing this review with great sadness, I have always gone to this foster because I love their menu, I can't complain about the service when I go to the restaurant, good attention and if you make a reservation in advance everything goes smoothly, this time I am complaining about the California salad (my favorite), I was working so I couldn't go eat it there... my husband brought it to my house for dinner, if I had seen this before I would have complained and felt very bad, I got home wanting to eat my salad and I found out that it didn't have the dressing (gingersoy vinaigrette) that it has and the chicken was burnt, in other words, a very dry salad any way you look at it, it's clear that they didn't really feel like making it, I had to dress it with oil (which luckily I had at home) that if I had taken it to work no one would eat it... it was so bad than on other occasions I have eaten it in the restaurant itself... (you have to take care of the customer) even if you can't see his face) because after a long day at work, taking this home and eating it isn't fair 🙄 when you pay almost 13-14 bucks

Juan

Pros and Cons. -The place needs painting, a thorough cleaning of every corner, the glass entrance door needs fixing, etc. -The service was very slow but polite. -The food was tasty but lukewarm due to the slow service. -If you get a table near the entrance, my advice is to decline it. You'll be exposed to the cold air, and everyone coming in and out, plus those waiting to be served, will be right next to you, making it uncomfortable, etc. -The bathrooms are filthy.

+7

Pésimo estuvo el encargado llamado macho gritando a los empleados tratándolos como trapos y encima estábamos cenando y nada recomendable este señor . Es súper borde con los clientes y creo sinceramente que crea una tensión persima en el entorno . Y cuando le llamas para atenderte pasa de largo

Pizzas malísimas. Hace unas escasas horas que realicé un pedido a domicilio, la repartidora muy simpática y amable,al principio vi que estaba todo correcto pero al ir a comer las pizzas estaban frías,recién llegadas a mi casa,como si llevasen tiempo ya hechas y al aire y por si fuera poco prácticamente sin masa,literal estaban como infladas con aire.

Ha perdido toda la calidad que tenía. Pedía pizzas todas las semanas, pero de un tiempo a esta parte las pizzas llegaban tras más de una hora y frías. El colmo ha sido cuando tras el último pedido, y pagado, tras una hora esperando otra vez llamo y me dicen que no les consta el pedido. La solución que me ofrecen tras una hora esperando, y a las 22 horas pasadas del domingo es que vaya hasta allí para enseñarles el correo. Ni siquiera se les ocurrió comprobar mi teléfono o dirección, donde habrían visto que hago pedidos recurrentes y por tanto no tendría sentido que les estuviera engañando. Pésimo servicio, y peor capacidad resolutiva. Se nota que están en un pueblo, y no hay muchas opciones, esto en Madrid con toda la oferta que hay no pasa. Si quieres asegurarte la cena, no lo recomiendo.

Experiencia muy floja con un pedido a domicilio. El reparto fue correcto y la persona que lo trajo fue muy agradable, pero ahí se acabó lo positivo. Las pizzas llegaron frías, recién entregadas, dando la sensación de que llevaban tiempo preparadas. Además, el queso brillaba por su ausencia: pizzas huecas, infladas y sin consistencia, más aire que comida. El resultado fue una cena bastante decepcionante y muy lejos de lo que uno espera al pedir este tipo de producto. No repetiré.

Es la segunda vez que hago un pedido y me llega con más de 40 minutos de retraso y no me avisan de la demora. Llamo y no me dan solución. Llega tarde y frío. Es una verguenza el servicio que dan. Para ir a recoger allí, también me dan una hora y luego me toca esperar casi media hora más. O cambian esto, o no vuelbo a este restaurante. Es vergonzoso el mal servicio que dan.

Ha sido la primera vez que íbamos a Pizza Hub y, sinceramente, una experiencia muy decepcionante. Tardaron más de 40 minutos en traernos la pizza y solo después de todo ese tiempo nos dijeron que se habían confundido y por eso no había salido el pedido. Eran ya las 22:40, no habíamos cenado y aun así no tuvieron ningún gesto por su parte. Muy mala gestión y poca atención al cliente.

Mal servicio de pedido a domicilio y no por los repartidores, los mismos, buen servicio y preocupados por los clientes, atención telefónica: pésima, llamo, me atiende una señorita, la cual acaba colgandome me el teléfono, borde y sinvergüenza y todo por decirle que según la aplicación salía que hacía media hora que mi pedido debería estar en mi casa, vuelvo a llamar y nada, llamo con otro número y me lo cogen al toque, me responde un señor encantador, la verdad, en ese momento llega el repartidor, salgo con mi hijo y le recepciono, le comento y el repartidor encantador, sabe de la mujer que me atendió al teléfono, es conocida seguramente por su mala atención y no saber estar de cara al público, no me queda más remedio por mi ubicación de pedir aquí pero seguramente algún día me presente para llevar comida a casa y pregunte por la borde que me atendió por teléfono y con las mismas pedir que me atienda otra persona más capacitada.

Fuimos a comer hoy domingo. Se acercó una amiga que trabaja en el mismo centro comercial (planetocio), nuestra amiga se quiso tomar solo un café y no la permitió el encargado del local sentarse. Quería cobrarla 11,95 euros por sentarse. ME PARECE PENOSO LA POLÍTICA DE ESTA EMPRESA. más siendo una trabajadora des mismo centro comercial QUE SOLO VENIA A SALUDAR Y TOMAR UN CAFÉ. NO VAMOS A VOLVER A ESTA MARCA ( pizza hut). El responsable es un prepotente. No lo recomiendo.

silvia gonzalez-sama

The most magical night of the year was ruined for us… First of all, if the heating is broken, you need to find a solution, not leave the customers to suffer in the cold. We arrived at 8:10 PM (we were the second customers to enter) with our daughter to enjoy a Three Kings Day dinner. Our order was taken at 8:20 PM for appetizers, our dinner, and my daughter's dinner. At 8:30 PM, our appetizers and my daughter's dinner arrived—everything was perfect up to that point. The restaurant started to fill up, and we were still waiting for our main courses, which had been served at 8:30 PM when our appetizers arrived. At 9:36 PM, I told a waiter that I had been waiting for more than half an hour for our main course and that I didn't like to complain, but this was unacceptable. Three minutes later, when I complained, he brought the main courses, to which I told him I had lost my appetite and that he could take them back. Honestly, the restaurant and the service leave much to be desired. Of course I won't be coming back. Thanks for ruining a royal dinner.

Mariano Garcia

The food is okay...it's what you'd expect, although it doesn't quite match the pictures on the menu. But... ...beware of the entrance and reservations: it's a chaotic mess they don't know how to handle, and some customers know it and take advantage, leaving those of us who are polite and get served later. Some people cut in line without asking those of us already there...and the manager doesn't organize or ask: whoever he sees first gets served.

jose antonio reche robles

A shoe sole for €18.95 called entrecote. Little more to add, they served me a tough, dry, and cold entrecote after a 15-minute wait. It's true that I mentioned it, and they brought me another one after another 10-minute wait, which was more like a simple beef steak than an entrecote, for €18.95. Anyway. We won't be back even if it's free, what a shame. I advise everyone to complain if the food isn't up to standard; it's the only way to stop this kind of thing. The table service was adequate. Without giving me any explanation as to why I was served that "shoe sole."

Elena Lozano

We came for lunch today, Sunday. After waiting 20 minutes for our order, the guy was friendly and asked us questions about allergens, since the allergen menu didn't work with the QR code. Then we waited another 40 minutes for the food to be served, and it was wrong; it came with everything I ordered that I couldn't eat. Then they brought it to us for another 10 minutes, and it wasn't good either. We had to leave without eating. I have diabetes and haven't eaten longer than I should, but all they told me was that I was rude for complaining. I'll never come back.

Natalia Crea

Authentic American restaurant in Madrid... Really? They obviously don't know what American means. Slow and careless service, had to wait for your refills/check... And they kicked us out for "siesta" time. Since when an American restaurant closes from 5-8 on a Friday?? If the owner of this place is wondering why they don't make more money is because you think American means to serve fries. American means to work hard, serve your costumers with a smile and always make sure they are happy. On top of that, they obviously don't understand "well done" when it comes to burgers, got both of them completely pink. Manager didn't even care. Again... American restaurant? Please, go to America and find real managers for your restaurant instead of people who only care about their break. Won't come back. Such a shame because I've been eating here for years in different locations and have always loved it. This restaurant needs some serious changes. General information: Big portions. They offer a lunch menu from 1-5 pm during the week (Monday to Friday) for 10.90€ which includes two courses, dessert and a drink (second drink for a 1€). Free WiFi.