Panda Express

Jeremy T

I wanted to thank this Panda for doing a great job. The place is clean and they have opened indoor dining and their restrooms. This Panda is the best in the area and the food is fresh and delicious. Other Panda’s in the area are imposing crazy overbearing lock down restrictions, but this particular Panda is run properly. They are focused on good service and their product. Thank you!!!!

Denise Parker

I love Panda Express! Their food is always so fresh and delicious! I love their Tofu and Eggplant and Mushroom Chicken. The service was great! The staff is friendly and helpful.

Phung Chan

Ordered from this branch since they had 4 stars, highest among the area. Generous portions, food was tasty and employee was friendly, efficient.

Coffi Salonen

The staff was AMAZING! They helped me so much with an urgent situatuon. The store is clean, the food was amazing g. Service with a smile, I will always go to this location over the others. Thank you so much for everything.

Ana Huerta

Super fast and friendly customer service from Natalie always a smile on her face 10⭐

Metal Head

Like their quick service and as always budget friendly best deal except those employee behaviors everything is seamless to me. One of my favorites

Tricia Foote

Delicious (of course) and exceptionally clean. Staff was very friendly and efficient.

Jonathan Polk

Came here to pick up an online order. I realized I made a mistake in ordering my food and got an entree on my plate that I didn’t want. They didn’t hesitate to give me the item I originally wanted, free of charge! Hopefully no one uses my honest mistake as a way to try and get any free food though 😅

Cheryl Nasser

Had the chow mein and super greens. Always good and fresh. Enjoyed their new flavored drinks, had the mango guava juice. You always get a fortune cookie.

Rose K

Friendly workers. It was super busy, and they were great. I guess I haven't visited a panda in a while. Alot of new items. Mostly spicy which I can't have. Other than missing items I love. Food was great and fresh.

Stopped in for some dinner shared a three item combo. Everything was hot and fresh. You can see them making everything in the back. There’s plenty of parking. Restrooms are clean. We got the orange chicken. It was a little bit crunchy. We also got the Mandarin chicken, which is usually pretty good but it was a little bit tough we got some Kung pow chicken, which always has a nice little touch of heat to it. I got the steamed vegetables along with the chow mein. If you haven’t tried the pomegranate pineapple lemonade that is a must so good 10 out of 10 recommend checking out this location. Sometimes if you download the app, they have better deals and you can earn points and use those points towards a reward at the location. They are hiring too.

Lisa Smith

Stopped in for some dinner shared a three item combo. Everything was hot and fresh. You can see them making everything in the back. There’s plenty of parking. Restrooms are clean. We got the orange chicken. It was a little bit crunchy. We also got the Mandarin chicken, which is usually pretty good but it was a little bit tough we got some Kung pow chicken, which always has a nice little touch of heat to it. I got the steamed vegetables along with the chow mein. If you haven’t tried the pomegranate pineapple lemonade that is a must so good 10 out of 10 recommend checking out this location. Sometimes if you download the app, they have better deals and you can earn points and use those points towards a reward at the location. They are hiring too.

Ellie Emm

Food is still great - esp. for the price. I just wish they'd re-install the patio tables & chairs on the West side. Most of us still want to eat outside to feel safe (or just to enjoy the sun & views!), so I was glad to at least find a table facing North that I could use. (Not sure if it belonged to Panda, tho - or the Mexican place next door!) PLEASE put patio furniture on your WEST side patio again, guys!! ;-)

I'm not a fan of the food. I dislike the super thin noodles. My order was ready when I arrived to pick up. I was greeted right away.

Mirtha Hernandez

I'm not a fan of the food. I dislike the super thin noodles. My order was ready when I arrived to pick up. I was greeted right away.

Got a one item combo. Look at the pic, what a ripoff. I'm supporting the mom and pops from now on 100%

I well, never return to this Panda Express again unless it's for takeout or to eat in the patio. This is the worst Panda Express I've ever been to for a noise level from the kitchen and from the chairs scraping on the floor! Not pleasant at all to eat inside! Plus they were out of the sweet sour sauce but didn't notify us when we were purchasing egg rolls that they were out of the sauce! How can a huge company like this let their inventory get down and be out of the sweet sour sauce is beyond me! One of the worst eating experiences ever for noise level! I called Panda Express corporate in complained. They took my information and sent me a coupon to get a free item if I bought a two item combo plate! Do you think I feel like going back to Panda Express to buy more food. Not really! They have gotten rid of sweet sour pork. They could add sweet sour chicken to the menu but they never have. Even though I've asked for it, they got rid of eggplant and tofu and both of their soups. Their containers for your extra side have gotten smaller and they don't give you as much in your two item plate! Yet the family purchased the building next to Panda inn in Pasadena for 42 million dollars!

The Manager that served us was very skimpy with the quantity of food given to us. His words were " This is the portion that we now give". Small containers were not even filled to the top. Not used to this kind of service. Also my fortune cookie had just a strip of paper in it. 02/28/23.....3:53pm

I am highly disappointed in the service at this location. My Husband & I came in 35 minutes before closing. An employee took a long time helping the customer before us and when it was our turn, he turned to the manager, Jerry, and told him they're not cooking anymore food. He gave the customer before us the last of an item we also wanted and we asked if they can make more. He told us nothing else is getting cooked because they close in 20 minutes. Even the manager, Jerry, looked confused. Needless to say, we changed our minds and left. That was an example of POOR CUSTOMER SERVICE!! So we went to El Pollo Loco and had excellent service.

Really bad experience i requested only Mets and shrimp and the lady were charging me $17 not reliable they charge whatever they feel we purchase i whole plate only for $13 and I decided to come back just for the shrimp and they were charging extra money

I go to this establishment because I believe they gave better service.first of all the girl that gave us service look like she hatted her job and didn’t make it welcome .Also the plate that they call it bigger plate we thought it would be heavy. She skip us on the chow mein and rice like if she pays for her self.All the food was cold and didn’t give us utensils.We had to stop at a gas station to ask for forks to be able to eat our cold food.I expected better service and food quality from this establishment.Today they have fail in the Panda Express name.

Me & my elderly mother went to this location after we spent 3 hours shopping next door at Walmart. We were very hungry & wanted to treat ourselves to something good & that we've always liked, Panda Express. The staff servers rushed us & didn't follow through with our request of orders for our 3 big combo plates. My mom can't speak up loud enough so i had to do that for her order plus it was so loud in there. The servers didn't follow through as the first one was doing a Doordash order in between which was ridiculous & not keeping handling ours first. He got one of the combos wrong then handed them to over next to him to two other servers. They rushed us too that we later found out they didn't put two entres in our boxes but forgot or gave them to another customer not paying attention. We've never liked they're system in passing our orders to the next server bc they seem to get it wrong. It should be where each customer should have the same staff server member to be attentive, calm no rush & consistant to the end just like they do with real Chinese Asian fast food joints. So they charged us of one extra side order that we didn't receive but left out 2 entres. Also the cashier claimed she put certain condiments in our bag but had to tell her she didn't as I checked. So our message to the management there is train your employee kids NOT TO RUSH customers. I do not recommend this particular restaurant.

Food is mediocre. Service is rude. Two aspects that the management can change but chooses not to. Spend your money somewhere else and let this business fail on its own like many of its neighbors in the plaza.

Warren Wong

Got a one item combo. Look at the pic, what a ripoff. I'm supporting the mom and pops from now on 100%

Gladys Chinchilla

Really bad experience i requested only Mets and shrimp and the lady were charging me $17 not reliable they charge whatever they feel we purchase i whole plate only for $13 and I decided to come back just for the shrimp and they were charging extra money

Ni Mo

I am highly disappointed in the service at this location. My Husband & I came in 35 minutes before closing. An employee took a long time helping the customer before us and when it was our turn, he turned to the manager, Jerry, and told him they're not cooking anymore food. He gave the customer before us the last of an item we also wanted and we asked if they can make more. He told us nothing else is getting cooked because they close in 20 minutes. Even the manager, Jerry, looked confused. Needless to say, we changed our minds and left. That was an example of POOR CUSTOMER SERVICE!! So we went to El Pollo Loco and had excellent service.

N P

Food is mediocre. Service is rude. Two aspects that the management can change but chooses not to. Spend your money somewhere else and let this business fail on its own like many of its neighbors in the plaza.

Joe

I go to this establishment because I believe they gave better service.first of all the girl that gave us service look like she hatted her job and didn’t make it welcome .Also the plate that they call it bigger plate we thought it would be heavy. She skip us on the chow mein and rice like if she pays for her self.All the food was cold and didn’t give us utensils.We had to stop at a gas station to ask for forks to be able to eat our cold food.I expected better service and food quality from this establishment.Today they have fail in the Panda Express name.

fitchy fitch

Me & my elderly mother went to this location after we spent 3 hours shopping next door at Walmart. We were very hungry & wanted to treat ourselves to something good & that we've always liked, Panda Express. The staff servers rushed us & didn't follow through with our request of orders for our 3 big combo plates. My mom can't speak up loud enough so i had to do that for her order plus it was so loud in there. The servers didn't follow through as the first one was doing a Doordash order in between which was ridiculous & not keeping handling ours first. He got one of the combos wrong then handed them to over next to him to two other servers. They rushed us too that we later found out they didn't put two entres in our boxes but forgot or gave them to another customer not paying attention. We've never liked they're system in passing our orders to the next server bc they seem to get it wrong. It should be where each customer should have the same staff server member to be attentive, calm no rush & consistant to the end just like they do with real Chinese Asian fast food joints. So they charged us of one extra side order that we didn't receive but left out 2 entres. Also the cashier claimed she put certain condiments in our bag but had to tell her she didn't as I checked. So our message to the management there is train your employee kids NOT TO RUSH customers. I do not recommend this particular restaurant.

Bill

I well, never return to this Panda Express again unless it's for takeout or to eat in the patio. This is the worst Panda Express I've ever been to for a noise level from the kitchen and from the chairs scraping on the floor! Not pleasant at all to eat inside! Plus they were out of the sweet sour sauce but didn't notify us when we were purchasing egg rolls that they were out of the sauce! How can a huge company like this let their inventory get down and be out of the sweet sour sauce is beyond me! One of the worst eating experiences ever for noise level! I called Panda Express corporate in complained. They took my information and sent me a coupon to get a free item if I bought a two item combo plate! Do you think I feel like going back to Panda Express to buy more food. Not really! They have gotten rid of sweet sour pork. They could add sweet sour chicken to the menu but they never have. Even though I've asked for it, they got rid of eggplant and tofu and both of their soups. Their containers for your extra side have gotten smaller and they don't give you as much in your two item plate! Yet the family purchased the building next to Panda inn in Pasadena for 42 million dollars!