Amy

Best Taco Bell experience, the food was made fast, excellent customer service and the tacos, crunchwraps and chalupas taste delicious, thank you! Thank you for the variety of hot sauces ♥️

+3

Julie Lewis

Restaurant was very clean, and staff was very courteous. My taco supreme was stuffed full and delicious 😋. My son spilled his drink when we walked outside. I went back in to buy another one and the gentleman who waited on us was kind enough to give me the drink for free. But wait, it gets better. My son checked the contest code on the cup, and won an XBOX! What?? Thanks Taco Bell:) Decided to buy a lottery ticket after that, lol.

Alexandra M.

This is one of the cleanest and nicest taco bells I've seen. The food came quickly and it tasted really good. Was especially impressed by the fiesta potatoes. Overall I'm not a fast food person but it wasn't gross or greasy at all and surprisingly low calorie. Also we ordered 5 different things and the total came out to $7. I'd go back

Aaron Stover

I had a good experience here. Food was great. The people working there were very nice

Randy Perry Jr

So I had a craving and boy who ever was cooking deserves a raise keep them around. Fresh, hot, crispy, soft all on point. Sad that this is not always the case but tonight great job crew. Thank you

Jonathan Barringer

Food is good service is all right atmosphere is quiet and slow parking lot can get busy though

D ROCK JERSEY BOY

I didn't get anything my brother did get something but right next door is a smoke shop so in my mind convenient for Taco Bell to make more profit just being honest when you think about it

Ashley

Service was quick and friendly. Food came out pretty fast after we had placed a large order for an entire family of 6. The staff handled it great and got the food out to us hot and everything was correct with what we ordered.

Mike Reviewed It!

2 soft tacos each and 2 medium drinks for a dollar eaten at a wobbly table. Located a couple storefronts down from a dispensary. lol.

Chris Pileggi

This review is only for my experience with ordering via the app and this store in particular: With other locations, when using the app to order, I feel that my food isn't prepared until I check in at the drive-thru. Here, I believe they make the food when you order it. They then re-make it because it's cold by the time I get there. At least, that what it looks like is happening. I order food from this location because it's on my way home. It takes me 40 minutes to get to this store and another 20 to get home. When I check in and get to the window, it seems like my bag is already by the register, but they scramble to get the items remade. The solution is to wait until I get closer to place the order. I haven't had this issue at other locations. Other than that, I haven't had issues with receiving incorrect items. The staff is friendly.

Debby Male

I was down in Middletown NY and was trying to order Taco Bell for lunch. I had a group of people with me; so my order was going to be a pretty large order. It wasn’t one or two items that I was ordering. I opened the app and began ordering but, didn’t recognize that the location was still set more locally (Ellenville, NY) the app usually does an awesome job with picking the nearby location to where you are. I placed the order in and when the last page came up is when I just realized that the order location was wrong. This was a mistake, not done on purpose. The very second I realized the location was messed up; I phoned Ellenville, NY location asking them to cancel the order immediately, while also apologizing to the said manager on the phone line. I’m certain they didn’t make any of the food on the order yet, the manager could have canceled it out. However, the manager got unjustly rude with me over the phone and told me he was not going to cancel the order at all, he was instead going to go forward with making the order and taking the money for it. I tried to ask him not to do such thing again while still apologizing. He still was very nasty with his attitude and continued to refuse to cancel the order. I told him I would have to call my bank then. Which I did and filed a complaint over what happened. They told me legally I could press charges on the manager in Ellenville for not canceling my order and taking >$60. However, I chose not to press charges on the manager. I don’t go to that location anymore to order food because of how nasty and indignant the manager was with me over the phone. I’m certain they could have canceled the order because I have worked at Taco Bell previously and I seen on multiple occasions where people requested their food to be canceled and to get a refund. As a staff member at Taco Bell, I watched my manager have to comply with the customer’s request right away for canceling an order and refunding them on top of apologizing and we gave them a “Oops”/Sorry card (it was a card for them to get a free crunchy taco). Listen, I don’t care about any free crunchy taco. I was just trying to order lunch for my family that day. We were in Middletown NY not Ellenville NY. I got charged twice, once for Middletown and once for Ellenville. I shouldn’t have gotten charged at all for the Ellenville location because I immediately contacted the area to cancel the order out. The manager’s attitude was absolutely unprofessional with how he handled things. Higher ups should watch whatever manager they have at Ellenville NY location and be certain he isn’t stealing money from either the customers or the Ellenville location itself as a whole. I know me refusing to go to said location doesn’t make much difference. I have worked retail and even worked at Taco Bell as well but, employees need to be more professional especially when it comes to actual mistakes that are caught right away. There is definitely no need to get nasty over a one time mistake that occurred and take someone’s money over it. 😠

thane does gaming

Extremely rude customer service, the manager was chill though and made it a slightly better experience, however if you work there and are confused about what the customer is saying then don’t be automatically rude. Human decency is a thing and it free which is good for you because you obviously don’t get a good paycheck and if you that hangry eat a snickers.