Shoshana

I had the greek salad and the tomato soup. Both were delicious, and I loved the fact that the soup was really hot, not just semi-hot. They came with a drink and an apple. “Panera Bread” is very spacious and you can also sit outside. The service is quick and everything is clean and welcoming.

Francisco Leung

I ordered a Caesar Salad with Chicken. The lettuce was fresh and my meal was good. The staff was nice, but they took a while to appear before ordering. I guess it's because they have self-ordering tablets. They have a variety of coffees, teas, and lemonades to choose from. Clean place.

Alicia Norman

Food is good but I ordered online to pick up at 12:50 and I ordered over an hour in advance and still had to wait 20 minutes or more for my order eventhough I showed up at 1:00pm to pick up

Latte The hot cup

This location always has lots of people. But that's not necessarily a good thing if u bring ur laptop or need a charging port often times everyone takes the seats that have the sockets and u might be left with a cold little table . I'm not even sure if those people are even eating or drinking anything 😕 🤔 not sure if there just there for the free wifi only . Anyway the place is full most of the time. Wasn't really comfortable were I sat . Soup was cold and half full I didn't take one bite of my soup yet in this picture just looks half eaten. Sandwich was great though.

macy fulton

The food was good but I waited almost an hour for my 1 sandwich and a bowl of soup. The staff I did interact with were nice I was given a free cookie. But an hour wait is unacceptable. There were lots of people standing around waiting on food which made the waiting area cramped and awkward.

Cedric Hawkins

Just left here after being here 20 min without even ordering. Let me say first that I'm a very understanding person and also very simple when it comes to certain things. The customer service at this Helen location is absolutely unacceptable and I'm in disbelief on how the night 7:00 pm night manager was more incompetent.Than the employees that's working for her on this shift. I will not ever walk in this establishment again and I don't recommend no one goes to this location

TK

As soon as you enter, the smell is unbearable. I had to hold my breath just to use the men’s restroom. To make matters worse, the dining area is right next to it, so the whole section reeks. Definitely the worst Panera Bread location I’ve ever been to. 🤮😷

Melody Clark

I wish I would have read the other review with the lady who found a mouse foot in her food. Wilted slimy lettuce, brown nasty avocado and no bacon on my green goddess salad. I will never return. Panera has gone way downhill.

Lisa Woods

I have never had this happen to me before and I am a senior citizen. I have lived in Fort Worth all of my life. As I was chewing my turkey sandwich something didn't feel right. I thought it was gristle from the meat, but it was a foot of a mouse. As I pulled it from my mouth, my granddaughter said I was as white as a ghost. I was traumatized and couldn't believe it. She took my plate to the manager. Of course, I was refunded...but was that enough? Thankfully, I didn't get sick from it. Will NEVER eat there or at any Panera again. Always check the inside of your sandwiches before eating them people.

Carmen Claudio

Ordered an 18 pack of bagels unsliced and the quality was so terrible. I was missing two bagels from my order. Requested them not to be sliced and half of my order came extremely poorly sliced. Bagels were also very thin- I don’t know what is going on with their bakers but this is not the quality I am used to from this location. So disappointed I chose to spend my money here.