John Kline

What can I say Taco Bell's Taco Bell the food tastes good I'm not sure if it's healthy but this one is clean and the people are nice.

Angela Stark

They messaged up my order. The menu is very confusing. The workers are ignorant 😒 The new on line Kiosk sucks. Food wasn't as good as it could have been. Price was confusing and high. Didn't really explain clearly the tax and prices. Nobody was dining in and people rushing around like chickens with their heads cut off 🙄 Just would like the menu to clearly say what the product is and cater to those that don't frequently go there. Overall, Not a professional atmosphere or attitudes could be better presentable.

Vivian Boyse-Peacor

I think it's policy to now which super sucks but they asked a bunch of annoying questions including "what meat" which ended up with us getting flavorless chicken tacos since it's a bit insane of a question to ask. do they not think that if I wanted something else I might actually just...order something else?

Cami Stanley

Ordering through the drive through is terrible the workers always rush you interupt you with "would you like sour cream" after everything while your still talking and they wont shut up, give someone a minute too order, then you have to hope the food is right because they can never make any of it right. It's best to go inside but overall stop asking if anyone for sourcream

Kivrin Nugent

It was later in the night when I had pulled through the drive thru and I had ordered two baja blasts and forgot to make one of them a frozen baja blast, since the person who was taking my order was super fast and didnt really give me a chance to correct my mistake. When I pulled up to the window and asked to change one of the baja blasts to a frozen one, I received the nastiest look I have ever seen in my life from one of the employees. As someone who works in fast food I understand the annoyance of people changing their orders last minute, but I didn't even get enough time to fix my order at the speaker. I apologized multiple times and the girl who handed me my drink was extremely sweet but it was the one who took my order who was rude. I felt really sad and mad and bad and just wanted to change my drink :( Usually this Taco Bell has really good customer service and great food but this didn't feel good lol!

Jason L

The Taco Bell in Monroe, WA, left much to be desired during my recent visit. Upon arrival, I was immediately approached by individuals asking for money, which made me feel uneasy. The restaurant itself appeared dated and lacked proper maintenance. Inside, the dining area was unclean, with sticky tables and a generally neglected atmosphere. The food was mediocre at best, failing to meet the standard I’ve come to expect from the chain. Overall, the experience was disappointing, and I would recommend considering other dining options in the area. JY review

Server by the drive though on 5/25 11:30 pm. Put down order before I finish ordering my food. She clearly doesn’t understand when I say “ just two chicken burritos “ and put add on chicken and tells me the burritos already made. Please the management keep it professional. Don’t send your orders down before customer finish his order and talk back say “ oh the food was already made”. That is really unacceptable. Never heard of it from any other restaurants or fast food.

Breonna Sharpe

I ordered a steak grill cheese burrito and this is what I got… taco meat!! I also got nacho fries that weren’t seasoned…

Taylor Mark

Employees are good but all orders inside are done on tablets... I'm not a fan of replacing employees with screens.

Jessica Miles

Had the worst customer service experience I’ve ever encountered with a Taco Bell employee at store #035313 in Monroe WA. Whilst in the drive through and attempting to make an order, the employee made the choice to play a game with my order cutting me off before I could finish saying each item, and then following each item up with a myriad of questions for each item (Beef, chicken or steak? Sourcream? Tomatoes? Make it spicy? Is that everything? ) in a rushed paced. She did this for EVERY menu item I ordered- once at the window, her and another staff member were laughing hysterically. I have a short video as well of the final items we added to our order. I have never been to a Taco Bell where I felt so disrespected and like I was an annoyance for coming to an establishment. Since she could see I wasn’t amused, she then proceeded to say “Oh I put some of my food in when I was taking your order and I kept looking over at it.” When I didn’t laugh, she said “Oh, I thought it was funny” and slowly closed the window. While waiting for our food, we could hear the staff member proceed with this “game” to the cars behind us. I’m really understanding that people want to make their job fun, but to do it at the expense of the customer is in bad taste. I won’t be visiting this location again.

Annie Kay

You'll get no sour cream as ordered. About 3 tomato chunks, barely any cheese and beef that tastes like it's been out too long. Using door dash. The person won't read your order right and blame you. Like the sauce packets. Restaurants fault. Maybe just double check it's all there 🤔

serenity ellis

We went to go have lunch at Taco Bell today me my sister and mom got extra potato’s sauce and everything for the fiesta potato’s and normally when we order that we get the bigger plate because we pay 2x extra for our exra stuff but I’m the only one who got the bigger one and when my sister when up and asked she only got another small bowl of just potato’s and nothing else. When I went up and showed the difference of the plate between mine and my moms the employee argued with me and told me she’s never seen that before, we’ve been there multiple times and we’ve always gotten the bigger plates because we pay for our extra stuff. We also ordered a dorito taco and it had spicy sauce in it to the point where my little sister couldn’t eat it. I feel the Taco Bell employees are very disrespectful and don’t understand the concept of when people pay for extra stuff they should get it employees should not argue or have three different employees come to me.