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Wendy's
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Northridge

Wendy's

★★★★ 4.1 · 100 reseñas

En Wendy's Northridge, te damos la bienvenida a un espacio donde disfrutar de hamburguesas de calidad y acompañamientos deliciosos como nuestro chili y patatas asadas. Con una trayectoria de sabor y un ambiente acogedor, nos esforzamos por ofrecerte una experiencia rápida y sabro...

Wendy's

Burger · Northridge

4.1 · 1,036 avaliações Google

Ofertas disponíveis

Seja flexível, poupe mais

Seja flexível, poupe mais

locations.wendys.com
Yelp 2.5 (147) Uber Eats 4.6 (2,000) Yellowpages 3.5 (4)

Sobre Wendy's

En Wendy's Northridge, te damos la bienvenida a un espacio donde disfrutar de hamburguesas de calidad y acompañamientos deliciosos como nuestro chili y patatas asadas. Con una trayectoria de sabor y un ambiente acogedor, nos esforzamos por ofrecerte una experiencia rápida y sabrosa que te haga senti...

En Wendy's Northridge, te damos la bienvenida a un espacio donde disfrutar de hamburguesas de calidad y acompañamientos deliciosos como nuestro chili y patatas asadas. Con una trayectoria de sabor y un ambiente acogedor, nos esforzamos por ofrecerte una experiencia rápida y sabrosa que te haga sentir como en casa. ¡Ven a descubrir por qué somos un clásico con una valoración de 4.1 estrellas!

O que dizem os clientes de Wendy's

This Wendy's location receives mixed reviews. Many customers praise the fast and friendly service, especially highlighting employee Robert. The food quality is generally good, with the Frosty and 4 for 4 deal being popular. However, some customers report order inaccuracies and slow service during peak hours.

Pratos populares

baked potato cheese burger Large Frosty 4 for 4 mix and match combo cookies Baconator bacon biscuit

Ideal para

Rápido Solo Locais Casual

Tip: Visit during off-peak hours to avoid long wait times, or order via mobile for pickup.

Services

🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

O que ver nas proximidades

Northridge Recreation Center
A 635m

Northridge Recreation Center

parque

Ver detalhes

Dados de Wikidata

Perguntas frequentes sobre Wendy's

Wendy's está localizado em 18507 Devonshire St, Northridge, CA 91324, Northridge.
Wendy's oferece cozinha burger.
Wendy's tem horário de funcionamento. Consulte o perfil para horários atualizados.
Wendy's oferece os seguintes serviços: comer no local, para levar, entrega.
Os pratos mais recomendados no Wendy's segundo as avaliações dos clientes são: baked potato, cheese burger, Large Frosty, 4 for 4, mix and match combo.
Wendy's é ideal para comer rápido, comer sozinho, locais, casual.
This Wendy's location receives mixed reviews. Many customers praise the fast and friendly service, especially highlighting employee Robert. The food quality is generally good, with the Frosty and 4 for 4 deal being popular. However, some customers report order inaccuracies and slow service during peak hours.
Visit during off-peak hours to avoid long wait times, or order via mobile for pickup.
1,036
Avaliações

Avaliações de Wendy's Northridge

4.1
1,036
5★
53%
4★
23%
3★
12%
2★
6%
1★
8%
Avaliações (100)
K
Karina Gamboa

Love Wendy's. Drive through is a little cramped if you have a huge car. Parking is small, but if you count the Walgreens parking lot as parking too then it's fine. Makes me a little sad that the Chickfila right next to it takes quite a bit of customers away.

J
Joe C

Food was done correctly, the way I asked for it to be made. The service was fast and very polite. I think I found my new favorite wendy's in America.

K
Kimberly Clark

Always friendly, the food is very good, and it's never too long of a line. One thing I will mention though there is only one way to get in the first driveway, because the second driveway is the drive through exit only.

G
Ghost Rider

Great times, fond memories! We loved coming here. Very clean & modern with quality food and a pleasant atmosphere. Never had a bad meal here. Great location.

H
Helen Oche

Everyone is so kind!

S
Sunday Kunkushi

The salad was bomb 💣. Friendly and knowledgeable lady at the drive through. The only thing was the food preparer forgot to add the avocado in the salad. I'll definitely be back!

M
Martin Escobar

Love the app order ahead, quick get 200 points for a free fries, the service was accurate and reasonable time.

R
Rosita DL

Burgers were delicious. Fast and friendly employees. Clean tables. Great place to bring your hungry kids after a long day of school.

v
vB34CH N00B

Fastest Wendy's I've been been to. After I paid I went to look for a seat and before I could my food was done. Same with other people that ordered after me. Nice cashier

G
Greg Walker

This is the nearest Wendy's to my home, church, and a lot of the other areas that I frequently shop. They are very efficient, fast, and accurate. We frequently order items to avoid allergies, and Wendy's is very good about accommodating that.

S
Shannon Doyle

Quick service even with a very short staffed restaurant. Food is very hot and fresh. They will always make sure you get the best deal possible as well!

K
Kazanna

Drive through is my usual go to for most fast food, this location is always fast, friendly and efficient. I order big and they always get my food out accurately with a sense of urgency I appreciate.

L
Laura Compton

Love their one dollar drinks! Sometimes the people are rude who wait on you even though they are getting paid handsomely for working there these days.

F
Fatima Zuniga

The food was good, the service was a bit slow but all in all pretty good

T
Terry Tulak

Food was hot and fresh. Service was fast during a busy lunch. Restaurant was clean. Staff was friendly. New mushroom burger was quite tasty. We topped it off with a fresh baked chocolate chip cookie. Add one to your value meal for $0.99.

E
Elvis Betancourt

I wish I got the cashiers name, but wow was he so friendly and just amazing service! 👏 I honestly left with a smile on how nice this man was! will come back just because of him

d
davefury66

Had to order through an app for delivery today... grub hub canceled my order right way and had to use Postmates. Couldn’t Modify my order the way I wanted too so I had to call the restaurant and Leonarda help me out a lot. She made sure my food was made just the way I wanted it. Five stars for her 👍🏼

M
Mandy Macias

Love the new breakfast options, I hate that it's only during morning hours. Some of us work graveyard shift and still want breakfast when we wake up in the afternoon. Why is Jack in the Box the only one with breakfast all day?!?!?!?!?!!! Wendy's new breakfast is so much better than Jack

A
Amanda Villarreal

Pretzel burger is gooood! Fries had too much salt but I also prefer less salt on my fries. The bacon on my burger was perfectly cooked unlike chewy soggy bacon at some fast food spots. Plus the medium size sodas and fries are a very large size compared to their competitors.

L
Live on Ps4 & Rolling

This is the best wendys i have ever been to despite the windows drive little slow depending on the day dine is a divine the food is way better then McDonald's 😀 and cheaper

M
Melissa Nichols

I love this place. Always quick, fresh and they never forget the bbq sauce for my nuggets lol. It’s the little things. I only use cash because the way they charge your card takes three days to process and it drives me nuts to see the “pending” charge for that long. But that’s just me. I’ve forgotten about it and overdrafted my damn account before (because I’m an idiot) but that’s not their fault lol.

P
Parker Jacobson

Wendy's is a tradition for years now. Great place to get a good old-fashioned well-made burger. Go for the triple cheeseburger with everything on it. Ask for it well done. Treat your family! Yummy, yummy!

R
Rebecca Rios

I forgot to take a picture of the hamburger 🍔 but it was really good and it filled me up. The pretzel bun is very soft and delicious 😋🤤. Try it too folks! The Wendy's Pretzel Baconator👍👍👍👍👍

A
Anthony Calhoun

Wendy's is awesome & delicious! Courteous and prompt staff, clean dining area, great tunes being played lightly in the background, and again delicious Wendy's grub too. 5,000,000 out of 5 stars. 🤘💚🤘💯

m
mike m

Great location, the Wendy's has been remodeled and is very comfortable. I always get my food fast and fresh. The Employees are very polite and professional. And they do a great job keeping the dinning area clean!

M
Marianne Behzadi

I'd never been to Wendy's before, so it was a great surprise to find it was so delicious. One of us had Dave's single, one Spicy Chicken Sandwich, and one the chicken nuggets, plus all had fries. All the sandwiches were great and the nuggets tasted more "real" than other fast food places. We also had frosties, which were the ice cream on the cake. Will definitely go back again!

T
TM Martinez

Yummy, love this Wendy's location on Reseda & Devonshire. Staff is so nice and the food is great. Love the variety on the menu now, even the healthier selections. 🥗😋

k
katrina stewart

Due to my diet. I only allow myself 2 fast food places a month. And for my 2 places. I always choose Wendy's breakfast and get the maple bacon chicken croissant. Its perfect everytime and the window lady was so kind. And this time my chicken was in a heart shape. Its was perfect! My day was really started off as best as possible. Thank you

I
Ivan Soto

06/30/24 Sunday Wendy's, 18507 Devonshire Blvd. Northridge, CA 91325 Great customer service from Carla, Anita, Oscar and staff. Good food (#7 breakfast menu). Carla patiently helped me in using the app. Thanks so much Carla, Oscar, Anita & staff. My friends and I will be back. Again, thanks so much.

A
Adolfo Can

This place is amazing, they always have flavors ready on their soda machine and the employees were so nice to us. They serve good food more flavor than the panorama city one.

F
Frances Pratt

This was one of the best Wendy's I've ever been to. Friendly staff, clean restaurant, and really yummy batch of food. The fries were especially good. You can tell they work hard here!

r
richard coronado

Had not been there since the CA pandemic mandates began. It was as excellent as before. Super clean inside, restroom not locked up, friendly & polite working crew, fast service, sofa fountain open, no rap music! I'm a senior who doesn't drive & it's far for me but was well worth it. I've made trips to other places and have been much disappointed. Very big difference. Thank you... *****!!

Natalie
Natalie

i don’t know why this wendy’s has such bad reviews because this is genuinely the best wendy’s i’ve ever been to. i’m a student at csun so i come here honestly once a week at any time. i’ve been here at 10am, 3pm, 5pm, 10pm, etc and everytime the food SMACKS. there is literally never a line in the drive thru and if there is, it’s like max 2 cars and it moves super fast. i never have to worry about being late to class if i stop for coffee or something because it moves that fast. the food ALWAYS hits. the burgers, nuggets, frosty, it just always hits so good no matter the time. i’ve never gotten a bad batch of nuggets here (maybe fries but i don’t rlly like wendy’s fries in general). so i don’t know why people are saying this place is bad. it’s not. it’s awesome. it’s a fast food place so i don’t expect the workers to be the friendliest people ever but they’re nice enough and they get my order right and that’s all i need. to be fair though, ive never actually been inside this wendy’s, only the drive thru. so i cant talk about what its like inside. BUT THERES NO POINT IN GOING INSIDE BECAUSE THE DRIVE THRU IS THAT GOOD!!!

Cesar Ramirez
Cesar Ramirez

Great workers, quick prep. Tasted so good 👍🏾

Chris Cooks
Chris Cooks

The service was so nice here! I came here on a Saturday night at 7:00 p.m. on my way to a play. Then came back again at around 11:30 p.m. and the same guy was still there. The guy working the night shift by the drive-thru window was very sweet and kind and the food was hot and good. This is my favorite Wendy's in all of the valley. Shout out to the staff great job! 7.18.25 - thank you to Bernardo who helped with my order when it was incorrect due to me making a mistake. He was patient and kind and very fast. Thank you so much for making a good experience for my family!!

Deborah Eve
Deborah Eve

Robert is an amazing host he is really nice 🙂 he truly cares about the customer service he gives the clients especially on Mother's Day 💐 it was truly a nice dinner 🍽️🍽️ coming to Wendy's today I recommend guys come here the energy is relaxing in here plus the air conditioner is on 🙂😃

L Castillejo
L Castillejo

I got a baked potato and cheese burger was so good and the service was great also

Luis Kim
Luis Kim

I've had consistently excellent experiences at this Wendy's location. The service is truly exceptional, with friendly and courteous staff who always make me feel welcome. The food is also consistently well-prepared and delicious. I've never had a bad meal here, and the quality is always high. I'm impressed by the consistency and quality of this location, and I highly recommend it to anyone in the area looking for a great Wendy's experience. If you're in the neighborhood, this is definitely the Wendy's to choose.

M Factor
M Factor

I enjoy it so much plus the fast service. My order is always right, thank goodness in this heat that the Large Frosty is less then $3! Can't beat that 4 for 4 or the mix and match combo they have out right now and don't get me started on their cookies! They have Dine In and not Dine Out

J
Jim Didieu

Their chili is the best. If you haven't had it before I highly recommend it

L
Lucy Villarreal

This is my go-to "gotta have a fast-food burger right now!" place. I usually just grab a cheeseburger and fries, sometimes a small creamy chocolate Frosty or the perfect chocolate chip cookie! 4 stars because it isn't healthy. Haha!

A
Angel Burgos

I've only used drive thru here but they are quick & good at getting order correct. I'll keep going there for good fast food at fair prices.

r
robert schlachet

Fast food, clean, help ok. Their new chicken sandwich should have been better than it was. Maybe not enough sauce, a little dry, but pretty good taste

S
Silvia Magana

They took my food order and got everything right. The wait wasn't too long in the driver thru. Only problem I had was that I requested condiments such as ketchup, bbq, and ranch. Once I paid I asked that they make sure it was in the bags, cashier promised it would be. Then Ibget my food. Had about 5 bags of 4 for 4 my the family. I asked again as they gave me my food. They said everything is in the bag. I asked again before final bag is given to me. I didn't have time to look as 5 bags on my lap and kids were hungry. We drive out of the drive thru and nothing not even 1 ketchup packet! My fault for believing their words and not double checking the bags which I normally do. Oh well lost a star for that! Everything else was fine. But come on get the condiments in the bag. You asked me when you took my order.

T
Tiffany Ranon

I wish it was closer to the uba tuba instead of this boring strip mall. But it’s very clean and nice looking inside. I appreciate the efforts. Kind employees too, accurate orders.

H
Hungry Guy

Tasty Wendy's coffee and breakfast sandwiches. The small containers for some of their offerings was comical. I guess my need to cut back on rich food is a good thing.

P
PATOLA PATOLA

We came here in the evening for a quick drive through meal. Wendy's has always been a favorite. We got through the drive through quickly. Our order was ready by the time we paid. The order was correct and the employees were friendly enough. The food tasted as expected, but the price was rather high. $22 and change for 2 medium chicken sandwich meals.

N
Nicholas Perez

First time at Wendy's in a long time, It was alright. Not bad, but I prefer other fast food places like in n out or even McDonald's. The burger I got looked way more appetizing on the menu and kinda looked nothing like the picture in reality. I know that's typically a thing but the burger I got looked a lot more disappointing. I know they do have healthier options here and I use to grab their grilled chickens all the time after leaving the nearby gym. Overall not bad though.

J
Jay

The service I get here is absolutely stellar. The ladies are friendly and food comes out quick and hot. My only real gripe is the small drive through, granted the lot it's in a pretty small as it is. It's not made for anything bigger than a mid-sized suv, so beware when trying your luck with anything larger.

Alex
Alex

1st time, place is clean, mixed crowd of old and young, this location seems understaffed, the drive through is busy. Loads of parking, no uni sex bathrooms. The have a big screen, but it's off right now.

D
Davy Sangar

I used to love Wendy's, it's still good sometimes. I miss their old fries from over a decade ago. Not sure what is exactly wrong with this Wendy's, but it does not hit the spot.

T
Thomas PeABody

It was not as good as in the past. The fries were cold and greasy. Hamberger was on the cool side also. Service was OK, but nothing special. I won't be rushing back.

R
RedDragon

This place feels like it needs a good thorough cleaning! The service is also needing a little refresh as it is usually slow and English is not a priority here...but they are kind and tried...but this place needs something updated for sure. Food is as expected for Wendy's...

D
Desiree Alvarez

Quick service but we come at least once a week and always have a problem with them not wanting to give the sauces we ask for. At drive through they ask what sauces we would like and they never give the correct ones. Once, the Manager was giving food at window and when we checked the bag, she gave us one similar in color I’m guessing maybe to trick us or something soo we asked for the right one, she said they didn’t have any more, then the drive through worker came to try and give us the correct one and the manager told her no because they didn’t have that many anymore so they had to make them last all day. we then said we will pay for the 2 sauces we wanted and she said no. The problem lasted about 4 minutes and the manager was just arguing with both the worker and us that we couldn’t have more sauce. This is the only wendys near my house and that is the only reason we keep coming but it’s very annoying having this problem literally every time we go.

J
Julie J

I was disappointed. There were posters on the windows driving in, and I went out of my way, to try their breakfast. When I asked about the biscuit sandwich the employee told me they don't have breakfast. We ended up with double cheeseburgers at 10:30 for breakfast on a Saturday. With everything that is going on I'm working from home and usually only go out about once a week. With that in mind, I was really looking forward to trying something new that has been very heavily advertised. Started my day and my trip on a disappointing note! Please try harder. If you are going to push people to go to your place above others that are open at least have what you've told them to go there and get!

J
Jack Gidman

Food was fair and a little overpriced (cheapest 'Biggie Bag' was $7), otherwise the place is okay

J
Jess w' A Fork, Straw & Pillow

I understand the cashier was trying to help me save money but she changed my order & left out my order of fries. She also pushed for my tiny grandma to get their gigantic water tank, large drink. I had to tell the little blonde, annoying but sort of nice cashier I still wanted a small. She doesn't listen.

M
Mehron Javani

I tried placing an order through the app for curbside pickup and the order would not go through. When I switched it to drive thru, it went through. When I got to the window, I was asked to park and they will bring the food out in, "well, I do not know how long". The employee was very polite and upbeat, so I give her credit. But as I usually do with this location, something is always missing in my order.

R
Reza Laleh

Had some coupons in the mail today. Decided to have a Wendy's dinner. I normally go to drive thru , but today I parked and walked in. Not a good idea. Young man taking the order was not very happy with his job or maybe the coupons or was it the weather... no idea ... not a pleasant visit.

E
Emmanuel Palayan

Unreliable hours and payment system. They close an hour oe more before their advertised closing time, regularly. Their credit card system is constantly broken. 40% od the time I go I have an issue and leave hungry.

J
Joseph Fishel

The food is good. The service is not. I also have attempted to order inside during open hours to find the door locked. There's one girl though that is really good with getting you in n out promptly. Day shift

A
Albert Hillier (Hai Cho Tak)

Out of all the Wendy’s I’ve been to this one really gets on my nerves for the beer facts that they don’t take Apple Pay and they just wait until you get to the window at the drive thru to tell you. And for some reason another they’re always out of barbecue sauce or other condiments

O
Otto S

Great prices, terrible employees. They got my order wrong, for the third time in a row that I've been there and that would've been okay if they didn't proceed to argue with me over the food. But their saving grace is that there's a brand new chickfila nextdoor, so maybe they can learn what quality looks like. :) Wendys 4/10 Chickfila 10/10

A
Allen White

The food here is just as good as any Wendy's this place has an issue getting my order correct. My last 2 times my other was not difficult, didn't add or remove any items.

S
SRPIII

I have eaten at this Wendy's many times, and up until about 2 months ago the food service and everything was up to par, but as of late, I can't seem to get a decent meal out of there. Either my french fries or ice cold or my potatoes in the morning are ice cold or my breakfast sandwich has a mountain of mayo one day, or the next day it'll have no mayo whatsoever. I will miss this Wendy's, as the employees are very friendly, but I will not put up with a morning full of frustration because of Wendys.

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Linda Brow

We went to this Rick & Morty drive thru at Wendy's.It took 7hrs. & they got the order wrong & the food was not good.If I hadn't been the one driving,I would have left an hour into it.

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Gacha Gnu

This location does that stupid thing where they make you wait at the window you pay, even if no one is in front of you. Guess its for their quality control timers. Also with the price of food these days. Who dosent accept 50's and 100's? If you cant break it, charge less. Theres a reason people wait 10x longer in the chik fil a line next door even when this drive thru is completely empty. Customer service goes a long way.

F
Fernando Avalos

Stopped cause my son wanted to eat here. We walked in and there was one lady already at the register waiting to order. From the time we walked in, the lady and us waited about five minutes before someone came to take her order. After taking her order, the employee walked away without saying anything and my son and I waited a few more minutes. She finally walked over and took our order with a disgruntled look on her face. We got our food a few minutes later, and it was good. Customer service definitely needs to be upped here.

Jackson Ward
Jackson Ward

Weirdly asked me to go into the parking lot and wait for my order instead of just staying in the drive through which had no people behind me. There are no marked spaces and the parking lot is incredibly tiny. I hate when fast food places ask you to do this just to artificially boost their drive through speeds.

Michelle Cox
Michelle Cox

They messed up every order we had! I asked for no mayo. Had it. It didn’t come with the bacon I ordered. Three other things all wrong. The order screen didn’t work couldn’t hear the lady. Don’t think I’ll be back to this Wendy’s

Peter Xaymountry
Peter Xaymountry

I did not have a good experience this time around at Wendy's. I put my mobile order pickup for around noon because I had a reward for the 6pc nuggets. When I got there and went to the mobile pickup area, nothing was there and all the employees just looked at me without helping. The lady taking orders was putting in order for a family of 4. After like 5 minutes, she told me that their mobile order system isn't working so to cancel my order. I told her I used a reward so she told me to wait for another lady. The other lady didn't come talk to me until another 5 minutes later. She said she'll make my order since I couldn't cancel it. It took about 10 minutes for her to make my nugget order and it was suppose to be a 6pcs but she only give me 5pcs. I rarely come to Wendy's and after this experience, I'm better off going elsewhere.

Jun Sohn
Jun Sohn

Generally, they are ok but it takes too long to order during lunch and except value menus, it's not worth it. Baconator I got was smaller than double stack and bacon inside was same as Jr. Bacon cheese burger. Wasted $8. Disappointed.

Handmaiden2the King77
Handmaiden2the King77

Disappointed. I had tried the bacon biscuit for the first time at the Palmdale location 39580 Lowes Dr, Palmdale, CA 93551. The Devonshire location biscuits were chewy and a bit hard as though the dough didn't rise and they were over-baked leaving them hard. Sausage biscuit was a mess. Bacon biscuit neatly placed. Eggs overdone. Definitely will not be returning here. I think the Devonshire, Northridge location could learn a thing or two from the Palmdale location as theirs are fluffy, buttery and baked to perfection inasmuch that the muffin melts in your mouth as they should.

C
Craig Tasker

I cant believe this place. First they had raw bacon on my sandwich. What the f#@$. The drive thru is a joke, they hold everyone back so the timers look good for corporate. Try wiping off the drink cup before giving it to me so I dont have a handful of soda. This place is a joke.

Z
Zander Reed

EXTREMELY slow. Even during non busy times. I waited in the drive through line for 22 minutes and there was only 3 cars in front of me. Plus there was barely anyone inside ordering either. Very sad.

P
Phyllis

Went to this Wendy's on Devonshire St in Northridge this morning as my family has been dying to taste the "Breakfast" Baconator sandwich. The young man taking the order had me repeat Breakfast Baconator and he repeated it as well. After payment I was asked to drive up and wait. A few minutes later a young woman came out and handed me some bags asking me if this was my order? I repeated my order and she said Baconater, yes, this is yours. I cannot tell you how disappointed my family was as we were doing a taste test of the breakfast items and there was no Breakfast Baconator. Now, I would have gone back but I live in Mission Hills a distance from Northridge and because of the wet weather my family did not want me to go out again. Being that the law has increased minimum wage and fast food workers are making more than ever before don't you think they would be able to get your order correctly? Very Disappointed.

F
Feast Mode

This is always what you get when come here. I tell the manager and she just gives an "oh well" response with an attitude.

J
James Gross

Asked for no cheese and they still added it. They even had me wait in my vehicle to bring the order. 0/5 I wouldn’t recommend. I also asked for ketchup for my fries and they don’t even give that.

J
Jesus Suarez

Messed up our order and had to make line at the drive through all over again watching our food get cold. Tried asking for a refill since I finished my soda waiting and was denied, not even to compensate for the mistake. Normally I wouldn’t ask for one because they need to give you a whole new cup, but I think in this instance is well deserved. But manager Mario doesn’t think so, I hope that’s their name, didn’t seem confident when asked for a name. It’s no wonder the Chick-fil-A next door is wrecking this Wendy’s, it’s all in the customer service....

A
Albert Shaw

The girl who works the counter/ Driver Thursday is very friendly. Sucks the company is too worried about making profit. They have them consistently working with very minimal staff. Which can't be very hygienic and we ( customers) suffer.

V
Vince Cassone

Ordered through the Wendy's for dilivery online and not through a dilivery service, only half my order arrived. It was delivered through doordash. Because I ordered this way we could not confirm our order. When we call the vendor nothing, when we call doordash nothing. Bad service, bad quality, and a rip off for those that can't complain. Do not order dilivery from the order.wendys.com or you will get screwed.

C
C

If you are coming here for the Frosty's, well.. you might want to skip it. UNLESS.. you like them "soupy". We've been coming here for years, the Frosty's were always great. You could order a large and enjoy a nice frozen spoonful from beginning to the very last scoop in the cup. The first few disappointing visits we thought our timing was bad and it just hadn't yet chilled all the way. But after making a point of coming at various times throughout the day, and finding the same problem, we realize that they're either purposely making it this gross consistency, or the chilling system has been failing for months. Either way, they've lost our business.

N
Nahrin Pireheyuaz

The employees at that Wendys are very careless one of them being Maydelin J, and get this she is a manager, when My husband asked for orange juice to give to me because of my diabetes my blood sugar was low b she told him to wait he had his money out and said at lease give the juice before she pass out she said call 911. Go figure I will never going back there

S
Susan Walker

I love Wendy's. But this particular Wendy's almost never gets the order correct. I had to go back more than once to have my food corrected. They do not offer any kind of reimbursement or any kind of compensation for the fact that they mess up. And they know that they mess up. It's unfortunate because I don't want to have to drive all the way across the valley to get Wendy's.

M
MR. LOS ANGELES

Ordered food thru the Drive Thru asked cashier at pick up window if everything was in the bag he said yes ,I asked if the straws were in the bag since this stupid law came out that you now have to ask for straws which is Freakin Ridiculous in the first place. Anyhow I get home and get everything out of the bags to feed my kids and 1) No Straws 2) My order is not in the bag 3) No receipt in the bag so I can call them to rip them a new one so I had to Goggle their number and ask to speak with the Manager told her what I got and she said yes I remember the 3 kids order .I told her I didnt get my order or straws or my receipt she said come back and I will get you your order and Apologized and blamed it on the new male she hired and said it's his first day .I told the Manager every customers order should be made sure they get what they pay for this is why it's a drive thru because your in a hurry plus it was raining. I like Wendy's but didnt apericate the screw up that was made from the new employee.

S
Silvia Larin

Same as all places they never get the orders right. I caught the mistake and they still said I was wrong. They gave the hamburger I was missing and half way home I decided to check. Yup, they forgot another item again, had to drive back.. horrible service. The manager had to nake the order herself again, and I had to wait again.

T
Thomas Martinez

Told the server several times, plain burgers on all the orders. Plain- plain and plain. Just the meat & cheese & bun. Unfortunately my English my was not clear enough for him to relay to the people in the back making my food? Soaked in mayo & my family was not happy. You wonder if chic' filet next door will put them out of business? Probably not cause the over flow & long lines brings people here. Listen to your customer & attention to details may keep your doors open & yourself employed.

J
J. S.

My recent visit to Wendy's for a cup of hot coffee was disappointing. The service was incredibly slow, and it took an astonishing 12 minutes to receive a simple cup of coffee. The staff members were rude and seemed disinterested in providing efficient service. This lack of attentiveness and professionalism made for a frustrating experience. Overall, I was thoroughly dissatisfied with the service and would hesitate to return based on this encounter.

J
Josh B

Although the food here is nice and usually well prepared. Their inconsistencies are intolerable. I hate that I can't come here knowing if they'll make something the way I ask or not. it's been a waffling occurrence and it really stinks. Goodbye to this location. ‐--------- decent location, food isn't too bad. not a star player in the grand scheme of Wendy's locations, but it works on a pinch.

K
Kristen Hernandez

Everything is fine except for the rude manager who is on duty. Not sure her name but she is always awful and does know what Customer Service means. I work in the same shopping center and I work in customer service and putting your finger to a customer who is just simply waiting to ask a question about picking up food and then having a manager say nothing, ignore, put their hand or finger to shhh us so they can do what they please. Highly unacceptable service. With that being said I hope I never see her and I'll save myself the hassle.

A
Amillia S

I used to live in this area a couple years ago and this Wendy’s used to be so good. I stopped by in the area to grab food. Asked for extra lettuce on a burger and got 1 leaf, I guess that was to much to ask for. The salads were wilted. Got to sodas that were room temperature with 3 pieces of ice floating at the top. This was sad considering it was 105 degrees out and warm sodas were horrible to drink. I threw them out. Overall food was poor quality and the ladies at the window were not friendly at all. They basically jolted the food at me and then shut the window. Sad that this place went so downhill. It used to be friendly and good food.

R
Rudy Martinez

We came for the SpongeBob collab meal. It was very packed, which I expected. We did a mobile order to avoid the line. There was nothing special about the meal. It was just a single cheeseburger fries and a melted frosty. They were also giving away stickers which I found out afterwards. We didn't receive any but saw plenty of people after us get some. When I asked about them they said they were only giving out a few and they suddenly ran out just then. I would think they would want to give them out to kids but I saw plenty of adults getting them after we got our food. This collab was horrible, and I would not return to this Wendy's for any other special event.

D
Deja Adams

The lady workers are using the restroom and not washing their hands, they just wetting them and coming back on the floor to cook .. this is the 3rd time I've seen it in a month of me using the restroom.... I've told the manager but unfortunately I've just seen it again today, which prompted me to leave a review and I think I may be calling the health department.... Disgusting

Jonathan Panossian
Jonathan Panossian

Ordered through Uber eats. Multiple hairs found in burger. I try not to write bad reviews, but this was too obvious to not call out. I'm writing this in the hopes that this Wendy's will do a better job of cleanliness with their food preparation.

Art Kert
Art Kert

Manager greeted me then proceeded to ignore me for a long enough time to make the other employees feel uncomfortable. Finally an employee from the back came over and offered to take me order. This was in the morning so the restaurant was empty. No one else in line. The breakfast burrito with sausage was all around horrible. Wendy's do better!

i juggernaut
i juggernaut

I was served by Marcos. he was extremely rude when it came to ordering giving me attitude the whole time. then he messed up my order twice. 50. we came for the $0.01 Burger on international Burger day and after downloading the app like you said it wasn't even there we didn't even get it

Derek Johnson
Derek Johnson

Not a single customization request followed. no salt on fries, no spoons for frosty. Pathetic.

Judith Cortes
Judith Cortes

Stopped coming here because they kept getting my order wrong EVERY SINGLE TIME. I learned my lesson. Rather have jack in the box from down the street.

Marshae Lewis
Marshae Lewis

Terrible service. Manager Elvira is very rude. She shorted me with my refund, didn’t have my food prepared when I ordered it 40 minutes prior. She didn’t look at the mobile orders until I got to Wendy’s. As a manager shouldn’t you be checking mobile orders constantly?

Joshua Santos
Joshua Santos

Went to this Wendy’s branch last Sunday (9/12/21) around 11:30am. Food is like any other Wendy’s branch that I’ve been to (as it should be). Place is decent - floors swept and mopped. Tables are also clean, probably because not a lot of people were dining in (or if it’s even okay to dine in). One thing I’d like to point out is that the staff who was taking the order was not so friendly. She was either not paying attention or was very good in making herself look like she wasn’t. I wish I took a video of her making faces / rolling her eyes when a person in front of me was requesting for something to be removed / added on his sandwich - not cool and not very professional. Even if this person is having a bad day, it should not be an excuse to act rudely to customers.

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Informações sobre Wendy's

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18507 Devonshire St, Northridge, CA 91324

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Wendy's
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Boa avaliação
4.1/5 estrelas
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Muitas avaliações
1036 avaliações
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Económico
Nível de preço
👨‍🍳
burger
Tipo de cozinha

Serviços

🥞 Pequeno-almoço
🍽️ Almoço
🍾 Jantar
Café
🍰 Sobremesas
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Info Restaurante

Estado
Verificado pelo proprietário
🕐 Horario Hoy
6AM-1AM
Avaliação
4.1/5
💬 Avaliações
1,036
💰 Nível de preço
$
⏱️ Visita típica
People typically spend 5-30 min here
📞 Telefone
+1 818-366-4561
🌐 Site
locations.wendys.com
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Comodidades

🅿️ Estacionamento
Acessível para cadeiras de rodas
🚻 Banheiro
💳 Cartões de crédito
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Localização

18507 Devonshire St, Northridge, CA 91324

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