Marisol Riggs

Excellent service. Everybody is very nice. The food is very delicious. I love the red pickled onions.

Carlos Cervantes

I’ve visited this place a good number of times and find the food good. The staff has always been professional and approachable. Would love some burrito options in the future.

Manolo Saenz

Every time I go to Pollo Regio, I leave completely satisfied. The food is always fresh, well prepared, and full of flavor. Out of all the places with similar options, this one is definitely my favorite because of the quality and the taste. Another big reason I keep coming back is the excellent customer service. The staff here treats you well, and Anna really stands out. She is always friendly, quick, and very professional. You can tell she enjoys her job, and it makes the whole experience even better. That’s why I prefer this location: great food, a good atmosphere, and service you can truly appreciate. 100% recommended.

DMS

Food was great. Customer Service was superb. Always easy and fast to order. Ms. Lucia went above and beyond in checking me out. Very patient while I decided what to get. Did I mention food was delicious as always. 😋. Highly recommend.

Yuri Alvarado

The place was very clean, the food was absolutely delicious, and Anna was our server she has excellent customer service. Highly recommend!

Jose Brito

The food is excellent! The chiken flautas were delicious! The portions are huge. Definitely got our moneys worth. Anna gave excellent service! We will be coming back.

Jose Luis Medellin

Pollo Regio was delicious, excellent service, food and atmosphere. Laura and Lesyani made my dining experience very enjoyable. The salsa bar is amazing. I will definitely be back again to try the other items in the menu. Thank you greatly!!

Rebecca Perez

This is the second time I've come here and this is gonna probably be a weekly stop now. I've tried the tacos with every kind of meat, the roasted chicken, quesadilla, rice, and the plantains. Everything has been delicious 😋. Love the salsa bar and the free chips are the best homemade chips ever! The place is clean and the staff are so nice and friendly. Can't wait to try the rest of the menu!

Sassy Ramirez

Great service,super friendly staff. Everything is super clean & food was very fresh hot and delicious. 😍🥰

Viviana Rogel

Went today with a big order, at first I was worried if it would take a long time since the order was big, but everything came out amazing and all the food came out very quickly! All the staff was incredibly kind! I definitely will be coming back and I definitely recommend this place!

Robert Gallegos

The place was clean, staff was helpful and nice, and food was great.

Maria Cummings

The food was absolutely amazing ! The service was just as impressive. Jaime greeted us as soon as we walked. Patiently waited as we made our choices. He was a pleasure. I wish I took the photos when it first came out. This was about half way of eating our food.

Avika Rahim

The food here is SO flavorful and affordable! My sister and I ordered one half chicken for about $15 which came with so many sides and tortilla. They are very generous with their proportions and fed us well. One of my favorite restaurants in Austin!! I recommend this restaurant!! ☺️💗 Jaime was so kind and took care of us so well when we came to dine in for lunch! This picture is after we had ate half, I forgot to take a picture when we started !!

Jack Kirtland

For mesquite grilled chicken I found it a little dry and lacking in the mesquite flavor profile. The chicken tortilla soup was really good as where the chicken flautas. The interior was clean and the salsa bar with chips very well maintained.

+12

My favorite spot to come get chicken. So juicy and favorable..love the green salsa. Baked potato with bistec is good as well.

Martin Garcia

I drove from Pollo Rico in Round Rock to this location because it is better overall. Only reason I went to the other location was due to false advertisement on Google Maps. The chicken is better than El Pollo Rico, the atmosphere very clean, and the salsas delicious. The service was phenomenal and they treated me with kindness. The reason why I have a 4 instead of the 5 was because it didn’t taste as good ”fresh” and flavorful as the location over at Berkman Drive. There you have to wait a bit longer, but the chicken is right off the grill. This location was speedier, but it appeared as if the chicken was kept warm before quickly boxing it, almost prepackaged; which to begin with, is a reason why I was turned off from the Pollo Rico located 5 minutes away from my home. Perhaps it was an off day, and it was slow when I showed up, but I’ll definitely go again during peak hours to see if I receive that fresh off the grill chicken that I am really looking forward to.

StorminNorminO

Ok, I have delayed going here due to seeing mixed reviews. Today I decided to go at lunch. It was busy inside, the inside was clean, and the service was friendly. I got the 1/2 chicken to-go. I have been to a restaurant in San Antonio that cooks chicken like this and that place is off the charts good with a flavor to their charro beans and rice I can’t put a finger on, but everything in my meal was good. The chicken was very good and I liked the taste of the salsa verde. The wait for my food was not very long; I ordered inside so I could look the menu over. They get a solid 4 and I will be back.

Anil Singh

Great Flavor, Fresh Ingredients, and Fast Service! I recently visited and was pleasantly surprised by the quality of their charcoal-grilled chicken. The smoky, well-seasoned flavor really stood out, and you can tell they take care in their grilling process. The chicken was juicy and had that perfect char that sets it apart from other fast food options. The menu also offers a nice variety of Mexican staples like rice, beans, tortillas, and salsas, all of which tasted fresh and flavorful. I especially enjoyed their house-made salsa, which added a nice kick to the meal. The portions were generous, making it a great value for the price. Service was quick and efficient, even during peak hours. The staff was friendly, and the restaurant was clean and well-maintained. If you’re looking for a fast, tasty, and satisfying meal with authentic grilled flavors, this is a solid choice. I’ll definitely be coming back!

+3

This was my second time eating there the first time I ordered the baked potato with chicken and it was bland no flavor at all like the other regios I’ve bought from near berkman dr maybe I thought it was just a bad cook or whatever so I gave it a second try and I should of went with my instincts the first time again bland and no flavor at all I definitely won’t be coming back and spending my money here again

Fernando Lara

Ordered the regio platter and the portion was small. I called the restaurant because it looked like an order for one person. The employee and manager confirmed that the amount advertised was for 10 oz of meat for two people. I weighed it and it was 5.6 oz. When I told them this the manager became rude and said he did not believe me and that even if it was he could not do anything. He blamed his employees saying that they were new and that they had a lot of orders. Don't call it a plater and say that it for two when it not. Might as well order the tacos which is less expensive. Be ware when ordering from here because it looks like they like to scam people out of what they paid for. Sadly the food tastes good but the management is terrible. (Pflugerville location)

J Pezzy

So this is the 3rd time I try to give them a try. I don’t think I will be coming back after this. 1st time - My daughter was so excited we had one near us and so she came through the drive thruway. She ordered a half chicken with a horchata, the price was $19.90 and she had a $20.00 bill and they were trying to charge $5.00 more it was a dark skin young cuban and so they didn’t give her the drink because she didn’t give them the $5 more which is stealing in my opinion and threw the food at her. I called and spoke with the manager which she was very apologetic and gave us a free meal. That girl every time I come in looks at me ugly and never has apologized, which I don’t expect it but would be nice because that is my child you messed with. 2nd time - all young girls with Cuban accent have nothing but attitude and don’t have great customer service and treat you different if you don’t speak great Spanish or no Spanish at all. Only the woman managers have a great attitude and have great customer 3rd time - I tried to go through drive thruway and no response and I waited for 5 minutes thinking okay maybe they are busy. So I came inside and ordered. The lady who took my order was great it is the manager. There was a cool I assume sitting down and I was standing right where he was sitting and he just hit my foot with the seat not saying excuse me or even a apology and just stared at me like I was stupid when I said excuse me. The other employees that were coming in to change shift just look at you in such an ugly way and don’t have no good customer service. It was also dirty in the front lobby eating area. ——————————————————————————- I hope that management can train them on having better customer service and having it a clean so no one gets disgusted. I really tried to give chances but it is just something every time.