Tuve el placer de fotografiar una boda en el restaurante Serrata y la experiencia fue increíble. El ambiente, la decoración y la atención al detalle hicieron que las fotos salieran espectaculares. Cada rincón del lugar ofrece una hermosa oportunidad para capturar momentos inolvidables. Sin duda, un lugar perfecto para celebrar el amor. ¡Recomiendo Serrata a todas las parejas que buscan un escenario mágico para su gran día

Terry Virdell

Excellent experience, delicious food, very romantic experience 😋 👌

+4

Richard Plocica - Bogota

We went exploring on a Saturday and came upon this place my wife (a Colombiana) recognized it and described a variety of gourmet restaurants in one complex--spanish, Chinese, Japanese and more. We went up the escalator from 45 and asked the hostess where were and she said here Japanese and in front Mediterranean and Spanish which we felt right for the moment. It was nice decor separated into different levels of table sectSpanish, quiet as only 5 or 6 tables occupied in a large number of cubicle like settings as it was 3pm. We got seated and presented with a bilingual waiter who gave menus and quickly brought us bread and butter while we reviewed the menu. He offered great clarification on several items leading me to the ossobuco and my wife to pork ribs. We had delicious sapphire and tonics and ordered reacon Jamon platter and dumplings as appetizers. The platter of Iberian ham and pork was large, superb seeming like 7 year aged but the waiter informed us just 18 month. The pork dumplings were crispy with an enjoyable dip. I saw the enigmatic machine to allow small ounce samples of the large variety of wines mounted there. I had not seen one since I left Washington DC where one wine bar had one to allow tasting expensive wines at low cost. Sadly he said it was not operating at this time....next visit. Then he introduced a very knowledgeable bilingual Sommillier (I am one too) who (see photo) helped us select from 3 varieties of US and Spanish wines (which I selected) which was very interesting with a cabernet like flavor and great after taste interesting..photo. My ossobuco was cooked perfectly and had an unusual mild sweet sauce. My wife said she enjoyed her cerdo costilla but as usual only ate half then take home. We finished with cappuccinos with bailey's and a fudge chocolate volcano. We must return and explore these places. Oh as we got our desserts the entire place filled up and besides birthday songs, folkloric dancers and singers in the area next to us

+14

David Revilla

We tried the chef experience consisting in 10 courses, we wait about 15 minutes at the table to have someone coming to offer something to drink, the server who took care first of the experience wasn’t familiarize with the experience dishes so his comments describing the food was 2 for 5, food quality was good, drinks was great and also desserts, chef is very creative and on top of the customers. I believe this place needs to improve the servers training because the experience was expensive, we spend about 250 dollars or 1.000.000 Colombian pesos. We been spending way less with way better service and more knowledge about food for way less price! MY FAVORITE DRINK WAS THE NON-alcoholic Yellow Fritz (I don’t know if I spelled correctly)

+5

Master AN

Fantastic service and quality of food - this is my second time here. I will defiantly be coming back again to try all of the restaurants.

Vanessa “VNEXXA” López-Vanegas

seratta is possibly my #1 breakfast spot in all of bogota. the ambience is absolutely ethereal, evoking the vibe of a classy european cafe (it reminds me of the paris pavilion at epcot). the food is simple and delicate yet also rich and tasty; something that is perfectly exemplified by the INCREDIBLE chai !! i could write odes to this chai, no joke. i'm from toronto, and i've tried so many chai in my time (from authentic chai to chain cafe chai) and this one is somehow the greatest one i've ever, EVER tried. it is infused with ube (leading to that curious purple colour, pictured) which makes every sip a melody of flavour. also ~ don't shy away from those breaded arequipe and cheese fishes !! i ordered them because their appearance reminded me of taiyaki (and i love taiyaki <3) and even though they're definety not that---they're still suuuuuuper yummy !! overall, just fantastic, and pretty cheap when you convert to dollars <3

Joel Nomdarkham

This was an incredible experience! This kicked off my first dining experience and it was a great start. Most importantly, the service was fantastic - I had the best server, Adrian!

Jeffrey Medina

The cozy and intimate interior of this restaurant is perfect for a special dinner and its unique combination of drinks and food experience is sure to satisfy. The amazing selections of cocktail drinks will complete the romantic dining experience. The food was great, the staff service are excellent.

+46

Alex Diaz

Amazing all-in-one place which does it all, breakfasts are top notch, lunches, dinners, the food is so fine and the cooks are out of this world. It has a wine collection, a beer collection, a hard liquor collection, a meat market, a bakery, and the vip section is something else, with a Buddha greeting you when going in to what aeems to be a garden of eden environment. All the food is carefully selected for the best combinations of flavor, and there's high cuisine for every moment of the day. Words are not enought to describe this place.

+20

Dylan Douglas

10/5! Unbelievably good. Some of the best food + cocktails I've had in a long time. Loved every dish and the service is great. Highly recommend! Especially loved the patatas bravas :)

+2

BlueShoes Adventures

Everything starts with a tour of the facilities by a very knowledgeable host taking you through about 7 different places within the restaurant/market. Everything I tasted was exceptional!!! The ham and cheese as a starter and the “cochinillo” as my entree were exceptional!!! If you wish to drink something out of the ordinary order the Gin with fire...you will enjoy the experience. The chef has a Michelin star so no wonder everything was great!!! I will be back!!!

+5

La presentación de los platos excelente. La comida estuvo bien. Algo demorados algunos platos. Me gustó la comida pero no me impactó. El servicio estuvo atento. El sitio espectacular en la ambientación. Comimos en OMM parrilla japonesa.

Un maravilloso restaurante que se acompaña de una experiencia gastronómica y excelente atención. Tienen platos muy especiales y cócteles espectaculares; un ambiente elegante y muy acogedor. Probé las patatas bravas y me encantaron; el Spaguetti y el pollo a la cacerola demasiado buenos; el postre "bosque encantado" es adorable y delicioso; sin embargo, no me mató el postre denominado como el ganador colombiano. Los precios son medios, pero vale la pena conocerlo para celebrar alguna ocasión importante, una tarde de cócteles o simplemente un momento especial. Recomiendo reservar con anterioridad.

Muy buenos tragos y la comida esta más que bien. Dudan mucho sobre la carta de vinos. El camarero que nos atendió varias veces nos tuvo que venir a cambiar la orden por que no había lo solicitado. El camarero no hablaba inglés (cosa que no es mandatoria en Colombia) pero hacia una mezcla de idiomas que complicaba más todo. Me llevo un muy buen recuerdo del lugar.

C Lilakos

Great food and atmosphere. HORRIBLE SERVICE!!! I dined here solo and it took them an hour alone to ask me for my order. In total I was there almost 3 hours. The server ignored me in totality. I had to get the restaurant management to put my order in and then correct it when it was wrong. The decor was stunning. The food was very good and the hostess was notably pleasant. If not for these things, I could not recommend. The service staff was absolute trash.

+1

Anupam Gupta

Great food, had the Rigatoni and grilled mushroom. Food was delicious but service was very slow. Maybe normal for Bogota, so definitely don’t come expecting a quick lunch/dinner. Took us 2 hours for 2 courses, first hour was just waiting for even bread to come to the table. Definitely worth a visit, but go with time on hand.

Henry Canizares

Bogota has excellent restaurants, and this is one of them. The food and service are lovely—all delicious. However, I am a foodie, and I believe the waiter should know where the pork comes from or if the fish is wild cough or hatcheries grown, I get disappointed. If I am going to spend $100, the waiter better answers those questions.

Juan Pablo Segura

The restaurant and the general experience was different, they took care on all the details, cocktails are special, very nicely presented, I ordered a monitor that although was in a nice totem glass it lacked the traditional monitor flavor, also had the paella, salmon and beef, all of them really good, a little bit on the pricey side but affordable. We had an issue with the reservation by phone we requested a table for 3 and they had for 2, blaming us for their mistake so it was a bit arrogant on their side. Parking free!!

+1

Estuve en Campo di Fiori el ambiente es muy agradable por la infraestructura física, sin embargo, la comida se queda bastante corta, los sabores no son lo expresado en la carta y el precio es muy elevado, les recomiendo alternativas como La Monferrina, Storia de Amore, Sol de Napoles, donde si se siente el sabor italiano y si menos es más, demasiado ingredientes donde todo se confunde en boca. El servicio muy regular el mesero furioso creo que tenia que atender muchas mesas al tiempo, algo gracioso solo tienen 2 o 3 balsámico para esa cantidad de mesas, te quitan el tuyo cuando se llena. Hay mejores opciones más ricas sobre todo y con mejor servicio

Andrea Gaitan Medina

I was expecting an amazing and flavorful meal, but I ended up feeling meh by most of the dishes. The only exception was the appetizer, the patatas bravas, which were good. The rest of our order -the pollo toscani, ossobuco vitello, and hongos silvestres, unfortunately lacked a strong, distinctive flavor. To me, it seemed as though the food itself was bland, tasting mostly of just the main ingredient. Again to me, the dishes were undersalted and appeared to be overcooked, which likely contributed to the overall lack of flavor and the inability of salt to properly enhance the ingredients, which do seem to have good quality. Overall, I wasn't impressed with the food at all, maybe I just had very, very high expectations to the flavors? The service, however, was exactly what you'd expect from this type of restaurant: amazing! The staff was extremely knowledgeable, super polite, and attentive to all our requests throughout the meal.

Danny Danny

I have to say, really disappointed with this place! We had been to one of their other restaurants and it was an excellent experience so we wanted to try this one. Service was very slow. It must have taken 20 minutes just for someone to come to our table and ask if we want drinks. We ordered the angus steaks and they had absolutely no flavour. Salad was ok but also lacking flavour. Then after we finished eating it again took them probably 20 minutes to take out plates and ask how everything was. Very disappointing and definitely won’t be going back.

Toasty T

While the food was absolutely amazing and the service was 10/10, I left with a sour taste in my mouth. As I walked out of the restaurant thanking the WONDERFUL staff there, there was a new hostess at the front who had not seen me walk in, and instead of being kind to a customer who just spent $350k on lunch, she looked me up and down and gave me the DIRTIEST look possible. I was wearing a hoodie and shorts and apparently I didn’t look like I had enough money to eat at “her” restaurant even though I was walking out lol I have no one to impress, especially when I’m just getting lunch. If there is a dress code it should be stated, and guests should not receive dirty looks from people that are there to serve you. Aside from her nasty, nasty attitude and the way she looked at me like I was beneath her- the servers were all welcoming and incredibly kind! Very attentive! But being looked at like I am “not worthy” or “lesser than” because I’m not dressed up on a Monday to get Lunch is a sure way to have customers never come back. People with real money don’t leave the house worried about how the rest of the world perceives them- because we have nothing to prove to anyone, specially a hostess at a restaurant located in a mall lmfao all I can say is I am embarrassed for her and wish her a more educated look on the world and the people around her. Owners should look into training hosts to do their jobs instead of looking at patrons like they’re scum lmao

Santiago Rueda

Cocktails look really good at this upscale place, they really are an "experience". However flavor wise were very lacking, they don't use bitters, ice is cheap and overall everything is sweet. So, nice looks no substance, what a shame. #bland #bland

+1

Fui a Seratta con la expectativa de un restaurante “alta gama”, pero desde que entramos la experiencia fue decepcionante. La atención fue completamente desinteresada; tardaron más de 15 minutos en traer el menú… y solo el de bebidas. Para tomar la orden, aún más demora. La comida tampoco salvó la noche: ni sorprende en presentación ni en sabor, especialmente considerando el reconocimiento que tiene el lugar. Con ese nombre y esa reputación, uno espera mucho más. La atención del personal, en general, fue muy mala. Lo único rescatable fue el vigilante del parqueadero, que fue más atento que todo el equipo del restaurante junto. Definitivamente no volvería, ni lo recomiendo.

Bueno por acá sigo calificando comida que es lo más importante para mi. La pasta pésima, para ser restaurante italiano quede muy decepcionado. La sangría horrible, la hacen con vino chileno barato del D1, le doy 2 por la atención el ambiente y el postre del honguito, eso es excelente.

Sebastián Rojas

Eventhough the restaurant has its own decoration, the menu is very hard to read for the low-light environment. Food and service was good, time to get everything done, even the bill, was extremely high, and the place was not crowded. Seriously, no coordination to meet minimum time sensitive request.

Juan Viana

A Classic Trap! Stay away. Most of it is just a performance, a very cheesy one. Starting with the location: an office building with a gym all mixed up. Followed by a very tacky decor. fake plants? Really? Fake flowers? Can’t believe it! You’re in Colombia you can buy fresh roses in every corner. It’s all a fake. Let’s talk about food: yes a Michelin Star about 8 years ago... and now it feels like they’re trying to fool you with lots of tricks and very low real quality. Some servers are trying hard to do their tricks, it is too much. Not worth at all.

+14

The worst service I have ever received in a restaurant in Bogotá. We had a reservation for 10 people and ordered drinks, but the cocktails and some other drinks were not available. We were notified of this some time after placing our order. Then, we ordered the main course and, at the same time, the dessert "Quiere Cacao," which has an average preparation time of 25 minutes, but the dessert never arrived. The waiter's response was, "The oven is broken." Similarly, we ordered other desserts, which were also unavailable, and we were notified of this almost 15 minutes after placing the order. Okay, so we tried a Limoncello recommended by the waiter, and guess what? They didn't have Juan Sebastián's recommendation either. So after waiting for almost 20 minutes, we asked to speak to the manager on duty, but the response was, "The manager works until 9 PM," meaning there is no one in charge after that time. When we asked who was in charge, the waiter said, "I'm in charge." Anyway, we didn't insist any further. We realized that this restaurant was a very bad choice for dinner today. I don't recommend it at all. There are better options with better prices and much better service. El peor servicio que haya podido recibir en un restaurante en Bogotá. Tuvimos reserva para 10 personas, ordenamos bebidas, pero los cócteles y algunos tragos, no estaban disponibles. Esto fue notificado tiempo después de haber hecho la orden. Luego, se ordena el plato fuerte y al mismo tiempo el postre “Quiere Cacao” que tiene un tiempo promedio de 25 minutos, sin embargo el postre nunca llegó. Respuesta del mesero, “el horno está dañado”. De la misma manera, pedimos otros postres, que tampoco estaban disponibles y fue notificado, casi 15 minutos después de la orden. Ok, entonces intentamos con un Limonccelo recomendado por el mesero y adivinen que?… tampoco tenían disponible la recomendación de Juan Sebastián. Entonces después de casi 20 minutos de espera, pedimos hablar con el gerente on duty, pero la respuesta fue “El manager trabaja hasta las 9PM”, es decir no hay nadie a cargo después de esa hora y cuando preguntamos quién estaba a cargo la respuesta fue, “Yo estoy a cargo” dijo el mesero. En fin, ya no insistimos más, nos dimos cuenta que fue una muy mala elección este restaurante para la cena del día de hoy No lo recomiendo para nada, hay mejores opciones con mejores precios y mucho mejor servicio.

Un restaurante de 1 estrella Michelin que desde el inicio del servicio se excusa 10 minutos después en no tener algo de lo pedido en la carta, y que después de una hora de pedir un postre (desde que se sirvió el plato fuerte) solo saca excusas, y cambia 3 de los platos ordenados, en mi opinión no merece tener esa estrella. Inconformidad total con el servicio. Al pedir asistencia del Gerente, la respuesta fue que no estaba presente, no había un Gerente, no había un administrador, no había un responsable del restaurante, o al menos esa fue la respuesta del mesero de nombre Juan Sebastian Palacios. Fecha: 25 de Febrero Comensales: 10.

Pésima atención. Hice la reserva con un mes de antelación para la celebración de un grado. En un principio, nos acomodaron en una mesa redonda, al frente de la cocina. En mi grupo familiar se hallaba una persona enyesada, razón por la cual se solicitó el cambio de mesa para que ésta pudiese tener más espacio y estar más cómoda. Sin embargo, nos vimos en la obligación de hacerle la solicitud a tres meseros distintos dada la renuencia inicial de cambiarnos. Posteriormente, se demoraron bastante tiempo en tomar nuestro pedid, y constantemente había que hacer el llamado de atención para que nos llevasen a la mesa lo solicitado. No conforme a ello, la comida estuvo muy regular para lo que supone han de ofrecer como restaurante de alta cocina, y la música reproducids a todo volúmen no va acorde al tipo de restaurante. No lo recomiendo para nada.