Kung Fu Tea

Stacy Steele

I love the smoothies here and particularly the young man in there named Cooper. Smart kid! Great vibes! I feel sad for all of the employees. There are not enough people there to work and this means long lines. Usually, no tips. Sadly, these young ones are making minimum wage and with inflation that works out to be about $7 an hour. If you have money for a Jamba Juice 🥤 throw an extra dollar to the people who show up to work to make the special drink for you.

DOUNIA Y

My boss sent me on A office Jamba Juice run I called in our order (9 drinks) the girl who picked up was awesome she quickly took my order when I arrived to the store I was greeted as soon as I walked in Hello welcome to Jamba juice and smiles from the whole staff the store manager walked me to my car to help me carry our order. Drinks were fresh & perfect! Service was amazing. A week later I called and spoke to a young lady asking if there is anyway they are able to reprint us A Receipt, we lost it (needed for our office records since petty cash was used) she took my name and number and within 5 minutes Sean the Store Manager called me I started to tell him the date & time of our order he let me know that the girl who answered my call wrote down all the info and he was able to reprint a receipt I told him I will be in later in the day to pick it up he asked me if he can email or fax it to me to save me a trip!! I received the emailed Receipt a few minutes after we hung up!! Best Jamba Juice staff ever!!

I don't really post reviews at all, but I wanted to point out an experience I had this morning. I am huge on customer service and your demeanor as an employee of an establishment. I was greeted upon entering which was nice, but I had no clue who was about to take my order and the one who did was slouching over the register looking like she did not want to be there. I understand about the workplace but customer service and how you're perceived is huge.

A Jamba Juice is refreshing in a warm day. Understanding that the employees are teenagers, but the respect level for the customers especially children is outside of customer service. If if was the parent of the child in the establishment I would have left. The building is not that big so loud talking and cussing is unacceptable. Management please address your staff as this is inappropriate for any age customer.

We recently stopped by Jamba Juice and overall had a mixed experience, but one that still left us open to coming back again in the future. The location itself was great — clean, bright, and welcoming. The atmosphere was upbeat and energetic, exactly what you’d expect when you’re popping in for a smoothie or a quick refresh. It felt like a comfortable place to hang out for a few minutes rather than just rushing in and out. The service really stood out in a positive way. The staff was friendly, patient, and genuinely upbeat. Our order was taken quickly, and even though it was a bit busy, everything moved smoothly. You can tell the team cares about customer experience, which always makes a big difference. Unfortunately, the drinks themselves didn’t quite hit the mark for us. We ordered the Mango-A-Go-Go, expecting a sweet, tropical mango-forward flavor. Instead, the drink came out surprisingly tart and didn’t really have much of a mango taste at all. The flavor leaned more sour than refreshing, which was disappointing given how popular the drink seems to be. We kept waiting for that familiar mango sweetness, but it just never came through. That said, taste is subjective, and it’s possible this was just an off day or a flavor profile that works better for others. We wouldn’t let this one experience completely turn us away. Between the great service and the fun atmosphere, Jamba Juice still has a lot going for it. We’ll definitely be back to try other menu options, but just a heads-up for anyone ordering the Mango-A-Go-Go: be aware that it may be much more tart than expected. Overall, a good experience with room for improvement on the flavor side.

Tat Tillman

We recently stopped by Jamba Juice and overall had a mixed experience, but one that still left us open to coming back again in the future. The location itself was great — clean, bright, and welcoming. The atmosphere was upbeat and energetic, exactly what you’d expect when you’re popping in for a smoothie or a quick refresh. It felt like a comfortable place to hang out for a few minutes rather than just rushing in and out. The service really stood out in a positive way. The staff was friendly, patient, and genuinely upbeat. Our order was taken quickly, and even though it was a bit busy, everything moved smoothly. You can tell the team cares about customer experience, which always makes a big difference. Unfortunately, the drinks themselves didn’t quite hit the mark for us. We ordered the Mango-A-Go-Go, expecting a sweet, tropical mango-forward flavor. Instead, the drink came out surprisingly tart and didn’t really have much of a mango taste at all. The flavor leaned more sour than refreshing, which was disappointing given how popular the drink seems to be. We kept waiting for that familiar mango sweetness, but it just never came through. That said, taste is subjective, and it’s possible this was just an off day or a flavor profile that works better for others. We wouldn’t let this one experience completely turn us away. Between the great service and the fun atmosphere, Jamba Juice still has a lot going for it. We’ll definitely be back to try other menu options, but just a heads-up for anyone ordering the Mango-A-Go-Go: be aware that it may be much more tart than expected. Overall, a good experience with room for improvement on the flavor side.

Diana Puno

A Jamba Juice is refreshing in a warm day. Understanding that the employees are teenagers, but the respect level for the customers especially children is outside of customer service. If if was the parent of the child in the establishment I would have left. The building is not that big so loud talking and cussing is unacceptable. Management please address your staff as this is inappropriate for any age customer.

Thomas Hanson

I don't really post reviews at all, but I wanted to point out an experience I had this morning. I am huge on customer service and your demeanor as an employee of an establishment. I was greeted upon entering which was nice, but I had no clue who was about to take my order and the one who did was slouching over the register looking like she did not want to be there. I understand about the workplace but customer service and how you're perceived is huge.

ATTENTION READ THIS: I am a frequent visitor to the the Jamba Juice located in the College Grove shopping center near the Sams Club. I very much patronize the business and have been a supportive customer for more than a decade. I have watched this location grow in my community. I placed my normal order for a large Orange Dream Machine. The order was placed with specific details as shown on the picture attached. The order was taken by the on site Manager Star Martinez, she acknowledged and reviewed the order with me, the order was then prepared by another staff member. Few minutes later my drink was completed and handed to me. I exited the the store took a quick sip and noticed chunks of ice in my drink. When I ordered I requested no ice and it was acknowledged by the Store Manager. I have ordered the drink the same way with no ice for many many years. I am aware of the use of ice to thicken the drink however, I have very sensitive teeth and I request no ice for that specific reason. There have been times in the past when I have ordered the drink with no ice and staff has accidentally placed ice in the drink and they have never had a problem remaking the drink again to my liking. To my misfortune, today was an extremely horrible customer service experience at Jamba and the worst experience that I have ever had with a management level employee ever. I went back into the store walked up to the counter where the Manager Star Martinez was located and politely let her know that ice had been placed in the drink and I would like it to be remade with no ice. She immediately started to communicate and defend her position regarding why ice had been placed in the drink. She was argumentative, and exhibited an arrogance that was unyielding and would only focus on all of the reasons why it was so important that I understood that my smoothie needed to be made with ice. Never once did she identify or acknowledge my initial request. I interjected and asked her to please make the drink the way that I ordered it..... In addition, I reminded her that I paid money for the drink the way it was ordered. She continued attempting to over talk me aggressively and tell me I needed to listen to her explanation, truly unbelievable! The Manager told me with and attitude that she would not be lectured walked away and proceeded to remake the drink. She did not attempt at any time to defuse the situation. With an attitude she brought the drink back toward the counter sat it down and walked away. I asked if there was another Manager on site or who was her available superior. Another employee provided me with the store number and a different manager to contact named JR. Much appreciated! Due to the Managers arrogant, aggressive, disgruntled approach with me, I asked for a full refund. The very helpful young man on shift gave me my money back with no hesitation. Thanks very much! In business, I was always taught that customer service is.... If not the most important, one of the most important areas of business. I am very sure Jamba Juice trains their employees thoroughly about customer service, communication, overall politeness and etiquette. There is never an excuse to make a customer feel uncomfortable about ordering or buying a smoothie. Especially when the smoothie is made incorrectly. I mean.... We are talking about a smoothie. This does not reflect on Jamba Juice as a whole, just a really poor example of a Manager handling a situation with a customer. This Manager obviously has an insubordinate attitude, lacks experience in a Management position, and definitely needs more training. Not sure if anything can be done about this, hope Jamba puts in the effort to improve this employees performance

Horrible store experience they don't pick up the phone when they messed up an order and they actually struggle to get an order correct. Please get it together. Jamba Juice is delicious but it sucks when your expectations are not met and the customer service is horrible.

Nobody in the store and they forgot our order! And we tipped. Get your act together Jamba juice.

Lonny Mitchell

ATTENTION READ THIS: I am a frequent visitor to the the Jamba Juice located in the College Grove shopping center near the Sams Club. I very much patronize the business and have been a supportive customer for more than a decade. I have watched this location grow in my community. I placed my normal order for a large Orange Dream Machine. The order was placed with specific details as shown on the picture attached. The order was taken by the on site Manager Star Martinez, she acknowledged and reviewed the order with me, the order was then prepared by another staff member. Few minutes later my drink was completed and handed to me. I exited the the store took a quick sip and noticed chunks of ice in my drink. When I ordered I requested no ice and it was acknowledged by the Store Manager. I have ordered the drink the same way with no ice for many many years. I am aware of the use of ice to thicken the drink however, I have very sensitive teeth and I request no ice for that specific reason. There have been times in the past when I have ordered the drink with no ice and staff has accidentally placed ice in the drink and they have never had a problem remaking the drink again to my liking. To my misfortune, today was an extremely horrible customer service experience at Jamba and the worst experience that I have ever had with a management level employee ever. I went back into the store walked up to the counter where the Manager Star Martinez was located and politely let her know that ice had been placed in the drink and I would like it to be remade with no ice. She immediately started to communicate and defend her position regarding why ice had been placed in the drink. She was argumentative, and exhibited an arrogance that was unyielding and would only focus on all of the reasons why it was so important that I understood that my smoothie needed to be made with ice. Never once did she identify or acknowledge my initial request. I interjected and asked her to please make the drink the way that I ordered it..... In addition, I reminded her that I paid money for the drink the way it was ordered. She continued attempting to over talk me aggressively and tell me I needed to listen to her explanation, truly unbelievable! The Manager told me with and attitude that she would not be lectured walked away and proceeded to remake the drink. She did not attempt at any time to defuse the situation. With an attitude she brought the drink back toward the counter sat it down and walked away. I asked if there was another Manager on site or who was her available superior. Another employee provided me with the store number and a different manager to contact named JR. Much appreciated! Due to the Managers arrogant, aggressive, disgruntled approach with me, I asked for a full refund. The very helpful young man on shift gave me my money back with no hesitation. Thanks very much! In business, I was always taught that customer service is.... If not the most important, one of the most important areas of business. I am very sure Jamba Juice trains their employees thoroughly about customer service, communication, overall politeness and etiquette. There is never an excuse to make a customer feel uncomfortable about ordering or buying a smoothie. Especially when the smoothie is made incorrectly. I mean.... We are talking about a smoothie. This does not reflect on Jamba Juice as a whole, just a really poor example of a Manager handling a situation with a customer. This Manager obviously has an insubordinate attitude, lacks experience in a Management position, and definitely needs more training. Not sure if anything can be done about this, hope Jamba puts in the effort to improve this employees performance

Daniel Saavedra

Horrible store experience they don't pick up the phone when they messed up an order and they actually struggle to get an order correct. Please get it together. Jamba Juice is delicious but it sucks when your expectations are not met and the customer service is horrible.

Ivan Ruz

Nobody in the store and they forgot our order! And we tipped. Get your act together Jamba juice.

This store is garbage went in there was a couple ahead of me I stood there for 10 minutes no one said anything you me. I just walked out. There are no chairs here inside. Don't support this place. They need to go out of business and do the community a favor.

I went to get a PB protein shake and waited almost 25 minutes, the girl was really overwhelmed and lost, she gave all the orders but mine and the worst part its that she had a pre batched so all she had to do was pour my shake

Terrible service. I went at 3pm on Monday November 9th 2020. The man working the cash register asked for my name but didn’t get it right and called me Tasha. He got my name wrong. Then he got my order completely wrong. He gave me a pretzel instead of a waffle. Then I sent my friend to correct the order which was a waffle warmed up with a medium smoothie. The man tried to correct me and say I couldn’t get the combo but the board clearly stated I could get a medium smoothie with a waffle combo. Then they gave me the wrong drink I ordered a medium razzmatazz and they gave me a strawberry drink that was a large. My friend went in to correct them and they said the drink was right which it was not. Terrible service got everything wrong

When will this place get some proper tables and chairs so customers can sit while we're waiting for our drinks?? It's been soo long. Will this place Ever get any furniture?? sometimes the wait is long, it would be nice to have somewhere to sit.

I became the subject of sneers and side eyes from the young employees after I respectfully inquired to have my smoothie filled to the top. It had been served to me almost an entire inch from full. The young mngr spoke to me harshly & wrongfully accused me. Several of the young staff seemed to attempt to shame me. I asked for a refund. I won't go back. Now I drive 8 miles out of the way to the next nearest Jamba where I'm treated with respect and feel valued.

I come in here quite often and every single female that I have encountered that works here is rude as hell. They are never friendly and always have an attitude and this is during slow times when there is no rush. The managers and assistant managers are rude as well. I go to this one because it’s the one close to my house but I really wish it wasn’t.

The service was terrible. The females employees there is very rude.— I’ll never go back to this location.

Have tried to order orange juice a couple times from this location around 8 pm they always tell me they cleaned thier machine already and can't place the order even though they close at 10 .

Arayam Z

Have tried to order orange juice a couple times from this location around 8 pm they always tell me they cleaned thier machine already and can't place the order even though they close at 10 .

Olga H

The Service was 🤮, I’ll never go back to this location.

Liz Luna

I went to get a PB protein shake and waited almost 25 minutes, the girl was really overwhelmed and lost, she gave all the orders but mine and the worst part its that she had a pre batched so all she had to do was pour my shake

Ray Woods

This store is garbage went in there was a couple ahead of me I stood there for 10 minutes no one said anything you me. I just walked out. There are no chairs here inside. Don't support this place. They need to go out of business and do the community a favor.

cezil g

When will this place get some proper tables and chairs so customers can sit while we're waiting for our drinks?? It's been soo long. Will this place Ever get any furniture?? sometimes the wait is long, it would be nice to have somewhere to sit.

Alicia Spiritual Guidence

I come in here quite often and every single female that I have encountered that works here is rude as hell. They are never friendly and always have an attitude and this is during slow times when there is no rush. The managers and assistant managers are rude as well. I go to this one because it’s the one close to my house but I really wish it wasn’t.

Mater Cofield

I became the subject of sneers and side eyes from the young employees after I respectfully inquired to have my smoothie filled to the top. It had been served to me almost an entire inch from full. The young mngr spoke to me harshly & wrongfully accused me. Several of the young staff seemed to attempt to shame me. I asked for a refund. I won't go back. Now I drive 8 miles out of the way to the next nearest Jamba where I'm treated with respect and feel valued.

Tijaira Chaney

Terrible service. I went at 3pm on Monday November 9th 2020. The man working the cash register asked for my name but didn’t get it right and called me Tasha. He got my name wrong. Then he got my order completely wrong. He gave me a pretzel instead of a waffle. Then I sent my friend to correct the order which was a waffle warmed up with a medium smoothie. The man tried to correct me and say I couldn’t get the combo but the board clearly stated I could get a medium smoothie with a waffle combo. Then they gave me the wrong drink I ordered a medium razzmatazz and they gave me a strawberry drink that was a large. My friend went in to correct them and they said the drink was right which it was not. Terrible service got everything wrong