Very nice restaraunt! Really yummy food. Wendy the cashier and Martha the cook were exceptional!

I don't often eat burgers but when I do I go to Habit. I will indulge and get a grilled chicken sandwich burger, and prefer to get it with sweet potato fries. Quality is consistent and I find the…

I don't often eat burgers but when I do I go to Habit. I will indulge and get a grilled chicken sandwich burger, and prefer to get it with sweet potato fries. Quality is consistent and I find their…

I'm usually agreeing with lower rated reviews but this one baffles me. This place is clean, fast and always well ran.\n\nThe food and service is comparable if not better than in&out albeit it's als…

I'm usually agreeing with lower rated reviews but this one baffles me. This place is clean, fast and always well ran.\n\nThe food and service is comparable if not better than in&out albeit it's als…

This was my first time at the habit in Santa Cruz and had a really good experience. We had a very big order, so we ordered online for pick up. The restaurant looked clean, and the staff were friend…

The burger actually tastes great. Fresh veggies (tomato, onion, pickle, shredded lettuce) and they have Jalapenos and Pepperoncinis too. Fries were ok, but they were all less than 2 inches long.

Dave Mitchell

For a quickish bite (not really fast food as your food is made to order) it's decent. The fries were nice and crispy and onion rings were very tasty. I had the double char, which was hammered- Like shoe leather well done... I realize that it's a super thin patty, but man, one minute per side is all it takes to bring a patty that thin to medium. Staff was super friendly, store was clean. If I ever go back, I'll make sure to order the temp.

Wendy

We ordered hamburgers they were at a good temperature and had a good flavor. I think the prices are a little high.

Phillip Gomez

The burger was descent, the fries not so much. The service was good considering how busy they were. There is no time to clean, though. The tables needed some attention.

Crystal Villa

For fast food, this place was tasty! A little on the pricy side for burgers. Service was great! Staff was helpful and friendly.

Way Beyond Padthai

One of my favourite California burger joints besides Super Duper Bergers! One thing that they have but others don't GREEN PEA TEMPURA! We order those and sweet potato chips with burgers, of course! Love! <3

The review is for this deal- amazing deal for $40 you get 4 burgers and 3 types of sides.\n\nThe place gets slammed during evenings and weekends. Order ahead through mobile app. \nAlso, now convenien…

The review is for this deal- amazing deal for $40 you get 4 burgers and 3 types of sides.\n\nThe place gets slammed during evenings and weekends. Order ahead through mobile app. \nAlso, now conveni…

It's a nice location. Always consistent quality. My go to is the grilled chicken sandwich with teriyaki. fries are excellent too.

There is no one in the restaurant. Took me 20 min to get a burger and cold fries. Watched my fries sit for 7min. Usually good but this Crappy service. Won't be back. You guys can do be…

There is no one in the restaurant. Took me 20 min to get a burger and cold fries. Watched my fries sit for 7min. Usually good but this Crappy service. Won't be back. You guys can…

There is no one in the restaurant. Took me 20 min to get a burger and cold fries. Watched my fries sit for 7min. Usually good but this Crappy service. Won't be back. You guys can do …

There is no one in the restaurant. Took me 20 min to get a burger and cold fries. Watched my fries sit for 7min. Usually good but this Crappy service. Won't be back. You guys can do …

There is no one in the restaurant. Took me 20 min to get a burger and cold fries. Watched my fries sit for 7min. Usually good but this Crappy service. Won't be back. You guys can d…

Paul Zachary

Used to be a favourite for the fries, but no longer. They have optimized for delivery, carryout, and cashless transactions and cut staff responsible for counter service to the point where it's significantly degraded the in-restaurant service, particularly for people paying cash. It took a long time to get someone to the register. They didn't give me all my change. Since they are doing a lot of bagged orders, it didn't matter if thing were really hot when served, so with that flow, my order was pretty tepid. BBQ sauce used to be easier to access. It was also served in a bag even though I specified for-here. So, yeah, it used to be a nice place to go and sit-down for some really fresh food, but now it feels like it's it's just another feeder for delivery services and others who don't have time to go someplace and eat a thing there. Don't get me wrong, it seems to be working for them as a business since they were certainly busy bagging to-go orders, but it's not a great in-person experience.

pblacklock

The experience here wasn’t bad but it was truly was underwhelming. Literally zero effort with the fries other than the fact they were fresh. All but completely tasteless and boring. The Habit chain needs to revamp their fry recipe! The cheeseburger was good but in no way justified its inflated expense. Still better than in-n-out and I guess that’s saying something.

Brian Wiebe

the food tasted pretty good. had the salad and grilled cheese. took quite a while for our food to come out and the fries were barely warm. we were at n close to closing time, but they put all the chairs up around us 30min BEFORE closing which paired with the slow service felt very much like we were in their way.

I ordered the teriyaki burger and fries with a milkshake the hamburger was small I had only eaten a third of the burger and there was no meat left the fries and milkshake was okay I told the pe…

I ordered the teriyaki burger and fries with a milkshake the hamburger was small I had only eaten a third of the burger and there was no meat left the fries and milkshake was okay I told the pers…

Good food, affordable, clean. However, the kitchen music is louder than the house music, which creates an annoying cacophony of sound in the dining area. Listening to two different songs in two dif…

Good food, affordable, clean. However, the kitchen music is louder than the house music, which creates an annoying cacophony of sound in the dining area. Listening to two different songs in two d…

I just went here for the restroom as it's hard to find around these Santa Cruz areas. I just got onion rings and an ice cream cone. Both were adequate and didn't take long to get. Habit Burger Gril…

Standard fast food restaurant, adequate but in no way outstanding. Their claim to being the best hamburger is, in my opinion, not even close to accurate. The food was good, it was served hot, and t…

Standard fast food restaurant, adequate but in no way outstanding. Their claim to being the best hamburger is, in my opinion, not even close to accurate. The food was good, it was served ho…

Standard fast food restaurant, adequate but in no way outstanding. Their claim to being the best hamburger is, in my opinion, not even close to accurate. The food was good, it was served hot, and…

BroadcasterRed

I'll start with the good, it's a clean restaurant with relatively high quality food but the wait times are INSANE, 30 minutes between submitting an order for a cheeseburger and fries and actually receiving my order. Normally I'm not a stickler for long wait times but 1: After submitting my order the receipt said it would be done in 10 minutes, not 30 and 2: I'm on my 30 minute lunch break here, and I'm working under the assumption that the estimated time on the receipt is accurate. I don't even have time to eat anymore and I would've picked somewhere else to eat had I known how long it would take. As far as atmosphere, I don't have huge expectations for a burger chain restaurant but there's just nothing in there to help supplement the long wait. No muted TV playing a sports game or anything, just a baffling music station that's playing alternative rock music one moment and country western music the next.

Sok A.

Food was good, but lack of service very dirty that I seen tables wasn’t cleaned off floor was a mess. Ice cream machine didn’t work so couldn’t get any shakes for my kids. They hardly spoke English. I wouldn’t go to this location again. Literally ppl were walking out due to lack of service. And for sure the cooks shouldn’t be eating leftover food that someone order and didn’t take. Goes against health codes for sure.

Service workers were rude, messed up our order multiple times and were passive aggressive when we voiced our concerns.\nI won't be back

service workers were rude, messed up our order multiple times and were passive aggressive when we voiced our concerns.\nI won't be back

It is Friday night at 6 pm, and there are at least 3 new hires standing on the line and behind the register. If they were actually helping out by packing orders, I would not have a single complaint, …

Service was very slow and food was cold. Waited over 20 minutes for food. Won't be coming back to this location.

service was very slow and food was cold. Waited over 20 minutes for food. Won't be coming back to this location.

Service was very slow and food was cold. waited over 20 minutes for food. Won't be coming back to this location.

This place is a mess..Disorganized, rude front staff. The same lady that had given me less than horrible service last year is for some reason still here. The wait time between ordering and pick u…

Had to wait 40 minutes for a driver! The cooks do not know how to cook or follow directions here , my chicken was over cooked tasted like rubber and cold, and the garlic cauliflower was cold and ma…

awful customer service. one specific older female employee would not let me use the restroom despite telling her i would buy something after and said it was an emergency. she rudely and with 0 empa…

Truly terrible food, that's overpriced. Part of our order was missing (But paid for) and unfortunately they were closed and of course wouldn't pick up when we discovered it. Other highlights includ…

Truly terrible food, that's overpriced. Part of our order was missing (But paid for) and unfortunately they were closed and of course wouldn't pick up when we discovered it. Other highlights incl…

Truly terrible food, that's overpriced. Part of our order was missing (But paid for) and unfortunately they were closed and of course wouldn't pick up when we discovered it. Other highlights incl…

Worst restaurant. I absolutely do not recommend this place. Staff is incompetent, Manager is extremely rude, I was overcharged $80 and the manager told me there is nothing she can do about, to call my bank to get my 80 bucks back. I only went in there to purchase two $20 gift cards. The employee charged me $40 but did not know how to complete the transaction. She told me to swipe my card again (2nd time). I told her my debit card already was charged $40. She claimed that didn't "go through" and transaction was canceled. I swiped my card again for $40. Obviously, this lady was not trained how to do this. A manager came over and issued two $20 gift cards making each gift card a separate transaction. I told the manager that my card had been swiped twice and she said it's been canceled. She couldn't provide a receipt. I left because I had to get back to work. When I checked my account, sure enough, I had been charged twice $40. So I lost $80 due to their incompetence. Their attitude was "so what, not our problem, we can't do anything about it." P.S.: I like their burgers, but I will never go to a Habit Burger Grill restaurant. I have already told my friends and coworkers never to go there.

Beach Town Traveler

I’m updating my review after eating salads here for several weeks, and the problems are consistent. When picking up online orders, staff routinely ignore customers, keep their backs turned, and make no effort to acknowledge anyone waiting. The level of rudeness feels intentional. Even worse, I recently got sick after eating one of their salads. That alone is enough to ensure I won’t be returning. No customer should be ignored when picking up an order, and no one should get sick from a salad. Management needs to seriously address both their customer service and food safety.