Anytime you go here after 12 AM. They say that their card reader is broken or they just won't even answer.\n\nEvery time

DoorDash delivery driver had to wait 40 minutes just to receive food. Wasn't the first time this has happened either. I myself had to wait an hour total to receive food in the drive through with …

DoorDash delivery driver had to wait 40 minutes just to receive food. Wasn't the first time this has happened either. I myself had to wait an hour total to receive food in the drive through with …

DoorDash delivery driver had to wait 40 minutes just to receive food. Wasn't the first time this has happened either. I myself had to wait an hour total to receive food in the drive through with …

This mc Donald takes a long time I had to wait 15 minutes for my food got my food order wrong didn't give me fries

This mc Donald takes a long time I had to wait 15 minutes for my food got my food order wrong didn't give me fries

This mc Donald takes a long time I had to wait 15 minutes for my food got my food order wrong didn't give me fries

Do NOT use curbside at this location! Horrible service and bad customer service. I waited in curbside for almost 30min. I went inside to check on the order and I showed them my mobile order app. Th…

Do NOT use curbside at this location! Horrible service and bad customer service. I waited in curbside for almost 30min. I went inside to check on the order and I showed them my mobile order app. …

Disgusting food accompanied by disgusting service, will not be eating McCancer for a long while after this experience. Should've trusted the reviews on this location and not even bothered wasting m…

I ordered food late night and after waiting 20 minutes in the curbside I went through the drive through and was told my order was not valid.

I ordered food late night and after waiting 20 minutes in the curbside I went through the drive through and was told my order was not valid.

I ordered food late night and after waiting 20 minutes in the curbside I went through the drive through and was told my order was not valid.

Nicolas Santiago

This is the LITERAL worst McDonald’s in Temple. I purposely go out of my way to a further location because I always have problems here. It says they are 24 hours but they are never really open between 3-5am. Systems are always down. Long wait time at the drive thru because they hold customers at the speaker until the one at the window is completed. Store will look open but no one will ever come to the speaker. Sad excuse for a business.

Jeremy Jefferson

The store manger is a full pity party waiting to happen. Instead of fixing my issue I was left exchanging words back and forth. OVER A BURGER THEY LEFT RAW! I ate a RAW burger bc of THIS MCDONALDS. Overall the whole store seems confused/ overwhelmed and most of them obviously can’t do simply task like Making sure the internal temperature of the burger was met. Yall stay safe and steer clear from here!

Lacy Aguillon

They keep the establishment freezing cold and by the time you get your food it matches the atmosphere. The manager is nonchalant and when employees “try” (we will use try lightly) to ring up customers at the register she tells them to hurry and go to the back to work, even with a line of people at the register. GOOD FREAKING LUCK trying to get them to bring you condiments, straws, or napkins to the table. You’ll have to get up and get them, which isnt an issue, but you’ll have to wait 10-15 mins for anyone to acknowledge that you are there. The establishment definitely needs reevaluating. There no reason my food should take forever to get out to the table and it isnt fresh…

Kirk T

After a long day at work, I went to grab a chicken sandwich, fries, and a drink. The drive thru took forever, my sandwich had the wrong toppings, and my fries tasted like they were microwaved too long.

Frances Sims

Bad experiences all around tonight. People going through the line multiple times because orders are wrong or missing most. Our order was for curbside and we waited over 30 minutes for fries and drinks. We were unable to cancel the order but ended up leaving without. Not enough help to be open.

Austin Traylor

I placed a curbside order for breakfast at 10am, the app tells me to go inside ( why offer the option for curbside? Was not prepared ) go inside anyways and all employees were hidden in the back avoiding eye contact from the entirely full lobby of customers. I was able to eventually grab an employees attention that was handing out curbside orders and all she could tell me is the order is still staged (??).. I wait some time longer and customers that ordered in the lobby after I arrived were already getting their orders. I speak to another employee and she asks me if I'm three other orders numbers that I wasn't. I pull out my phone and show the order number and receipt all in the app. She goes back and tells me it's still in "staging" and starts walking away? Excuse me I work with my hands not in entry level fast food work and I know what it means to stage something, but I have no idea what your personal McDonald's walkie talkie lingo for order statuses are, I asked her what does that mean to me because I paid for my food, already stepped out of my car for a curbside order, and the app is telling me to relax and enjoy my food will be out shortly and I wasnt relaxing or enjoying? She then blew my mind and pulled the bag out from behind a wall leading to the drive through and I saw my whole receipt with my name on it, and she said "it's still in staging". Okay I ordered this 30 minutes ago - through the app. It already came out of my American express card it's still in my history ( 12am now ), I tell her I paid for my food I have proof while openly showing her my phone, and you're just holding the food in front of my face can I atleast get a refund? She said I'll get a refund automatically if they never get the money, except the thing is they already got my money?? I asked for her name and she told me "my name is Queenie I'm the manager" and I was in complete disbelief the manager of this place was being this dismissive to me and made me wait for 30 of my own free time minutes to literally point blank get robbed, they took my money and dangled the food in front of me when I've been sitting there for that long, I was not going to wait any longer for them to "get my payment"? or whatever? So I just left, the place was packed and I already lost half an hour of my time and 10 bucks. While I was walking out I could hear the manager "Queenie" laughing at me, it's so crazy. I just want my 10 bucks back and yeah - never go to the McDonald's on 31st st. Don't bother with the automated response by owner I'm already contacting corporate.

Dakota “KodaBear or AtlasTide”

Absolutely atrocious I can smell wrongdoing from a mile a way and bad management and they need a new morning time manager. So either the guy at the register broke his system or they didn't wanna try. I try to give people the benefit of the doubt but I only have so much patience. They first up couldn't find my mobile order saying it didn't register then, then tried to tell me it was wrong location, then they told me they'd give me my order as my mobile order was fine and they charged my card, then told me they couldn't give me my order. All the while they told me the manager was gonna look it up, but Instead of doing her job was goofing of in the parking lot. Instead she sent the car hop to me 3 times. Either their pulling fraud or they're just not wanting to do their job. Your telling me my order out of everyone one didn't work?! All good I better get my refund cause they didn't even wanna print me a receipt. Not to mention the car hop tries to tell me my money was lost in cyberspace. You can't make this up, it's laughable. *** So not even an hour later my money is back on my card so it had to be the cashier pressing wrong buttons at the back." Next time don't tell me your gonna send the manager and don't until after it's almost all said and done. Will never stop here again.

D'Anna Tudela

Wish we could give 0 stars because the customer service is HORRIBLE at this location! We went to the drive through and the male representative had a bad tone while we were ordering. If you hate your job, please find another profession. Corporate should visit sites with terrible reviews and do some revamping.

Marilyan Angely

It's unfortunate that customer service is inefficient and terrible. I went to the drive-thru and ordered a number 4 (McCrispy Deluxe) combo with some nuggets and extra fries. When they delivered my order, they gave me an original McCrispy and no ketchup or BBQ sauce for the nuggets (which I had pre-ordered). When I went into the store to let them know they gave me the wrong hamburger, an employee told me that the other employee put the order wrong and they would see what they could do. In the end, they decided to charge us 0.90¢ and, in a box of nuggets, they gave me lettuce and tomato so I could make the sandwich myself. It's a total lack of consideration and respect that they didn't even have the decency to make the correct sandwich and deliver it for the mistake they made, and on top of that, they charge the difference. I don't know who the manager on duty is today at 4:20 p.m., but he definitely has no control over what the employees themselves decide in situations like this.

Tiffany Hernandez

Nuggets literally have a rubber texture and been sitting around for who knows how long. The fries taste like they were left over from yesterday. Super disappointed that I have to drive back across town to get fresh orders.

David Lisson

First visit here. Drive through. Several cars in front of me but got to order window in a few minutes. At order place I heard on intercom “would you like me to stop orders for a few”? and then “yes” Waited 5 minutes before someone took my order. Few minutes to pay window then few minutes to pickup window. Was then given my drink and told to pull up and wait for order. Noticed next few people in line also pull up waiting. 15 minutes passed before someone came outside and gave me my order. Basic order. By then my drink milkshake was almost empty. Was seconds away from going inside and asking for money back. Drove home to find fries were dry and hard but warm like they had been under heat lamp for a while. Double Quarter Pounder was ok. Well I don’t know what to say. Never waited that long in line or to receive food at any McDonalds ever. Very disappointed in this visit.

James Reed

This is the second time I have been to this McDonalds and the service is so slow. You sit at the ordering window for at least five minutes and have to repeat your order multiple times. Then you get to the window and they take an additional five to seven minutes. Then they give you your food and it’s cold or the drink don’t have any ice. This is a busy spot and people are trying to get to work on time. Do better with your waiting time !

Angela De La Rosa

Rude workers, they make up rules as they go. Apparently they take only door dash or Uber eats whenever they feel like it. The man wouldn't tell me the managers name, he just quit speaking and wouldn't come to the window..I'm out 16$. Legit the worst McDonald's. They need new management and workers.

m mcdonald

Slowest McDonald's I've seen. employees don't seemed concerned about the long linesat the drive thru. Wish there was a closer mickey d's.

Jaisha Garon

I went to Mcdonals on June 28,2025 and ordered a quarter pounder meal. I get home and as I’m eating my sandwich I notice it’s PINK. I called customer service and they told me the location would be reaching out to me. It’s been almost three weeks and I still haven’t heard anything. I call and get the run around and no help.

Elizabeth-jane O.

Pretty bad even for McDonald’s. I ordered your new Sunday and all I got was this half cup of ice cream with a few toppings. When I tried to ask the counter if this was the way they normally make it, Everyone ignored me.

mallorie Perry

I use this McDonald’s very frequently because it’s close and open 24 hours. I have some very bad experiences with here with bad customer service and all that. But tonight I went and got a Big Mac meal and a quarter pounder with cheese meal. We got our good and when we got home the quarter pounder was burnt to a crisp couldn’t even eat it. My Big Mac patty’s were half the size they should be and way smaller.

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