Auntie Anne's

Staff are really nice and pretzels are pretty good

Always have to get an Auntie Anne's pretzel while at the mall. :)

James

Those pretzel bites with the cheese sauce are the bomb. Salted just right, soft, and fresh.

Mason fox

I had the pleasure of coming into Auntie Anne’s and had excellent service by Jen and the rest of the workers. Despite the being super busy true recognized me and that I order pretzels with a food allergy (without butter). They even made the pretzel for me before I even ordered when I was in line waiting! If I could give a higher review I would! The staff in Victor is always very polite, hard working and genuinely amazing! Thank you!

christine desalvo

I need to give a shout out to this amazing crew! The lines were so long and the workers were really hustling and yet Every one of them was smiling and so nice! I frequent this one quite often and Jenn is amazing all the way down to her fun food earrings! I love this place!!!

Jim Busch

Always have to get an Auntie Anne's pretzel while at the mall. :)

Stephen Maier

One of my best experiences when it comes to food. I’ve been working at Eastview mall for almost four years and have been going there everyday since. I always feel welcomed and love talking to the lovely staff. They are so friendly and I always leave with a smile on my face. At this point they even know my drink and sometimes food order by memory. They even know me by name so if I ever have to wait for a fresh pretzel I just wait by the store and walk over and get it they don’t even need to write down my name. You can tell at this point that I go there a lot and I don’t mind it at all. I appreciate the talks I have with the staff and of course the food is yummy.

Katie

The team here is so kind, and willing to go above and beyond. Thanks for the delicious pretzels! 🥨

Lenura Aliyeva

The crew at this place is so patient and understanding. Mickelle was helpful when I expressed my allergy. Beyond satisfied with the service and will be returning!! Thank you.

I.M.N

I had the best experience at Auntie Em’s pretzels this afternoon! I ordered some pretzel bits and didn’t think to ask if there was butter on the product. Blonde moment!!! I developed lactose intolerance as an adult and after I took a bite I could definitely taste the butter. I asked the team working if they could replace my order without butter, and they did at no cost! They were very understanding, it made my day! Thank you Auntie Em’s for being so flexible! I’ll be sure to request no butter in the future! P.s Add a tip jar!

aldrian rostron

Great service. Staff was very accommodating, helping our grandsons have two cups so that they could split an order of nuggets.

Pretzels were ok, not the best I've ever had from auntie Anne's. The line was very long but moved extremely quickly, staff was fast, efficient, and friendly. Though the pretzels were slightly overcooked and only like warm. There was a big selection of different types of pretzels and other pretzel related food items. I had pretzel nuggets and a frozen lemonade. The frozen lemonade is amazing!

Ordered 5 items, got 4 of the 5 correct. We got a blue raspberry lemonade ice, a cup of cinnamon sugar pretzels, a cup of pretzel dogs, an order of icing to dip and an order of cheese to dip. All was correct except for the pretzel dogs which were replaced with regular pretzels. I know they weren't out because I could see several cups in the display. I was going to go bring this up to them to get the order adjusted, but I realized that they never gave me a receipt so I didn't bother. Atmosphere is a mall food court, so about what you'd expect.

Currently the only place in Eastview Mall to get hot pretzels. However, there will be a second location in the mall opening soon by Dick's.

Chelsea martino

Pretzels were ok, not the best I've ever had from auntie Anne's. The line was very long but moved extremely quickly, staff was fast, efficient, and friendly. Though the pretzels were slightly overcooked and only like warm. There was a big selection of different types of pretzels and other pretzel related food items. I had pretzel nuggets and a frozen lemonade. The frozen lemonade is amazing!

Aaron P

Ordered 5 items, got 4 of the 5 correct. We got a blue raspberry lemonade ice, a cup of cinnamon sugar pretzels, a cup of pretzel dogs, an order of icing to dip and an order of cheese to dip. All was correct except for the pretzel dogs which were replaced with regular pretzels. I know they weren't out because I could see several cups in the display. I was going to go bring this up to them to get the order adjusted, but I realized that they never gave me a receipt so I didn't bother. Atmosphere is a mall food court, so about what you'd expect.

BluJ17

Currently the only place in Eastview Mall to get hot pretzels. However, there will be a second location in the mall opening soon by Dick's.

I love soft pretzels and Auntie Anne's has plenty, although service was a little slow the day I was there. But the pretzels are worth the wait.

BJean Gammi

I love soft pretzels and Auntie Anne's has plenty, although service was a little slow the day I was there. But the pretzels are worth the wait.

Normally a good location but the pretzels were very stale this time we got it like its been waiting outside since the morning and the bread texture was different than normal.

lady at register was rude but it’s fine, but then she just didn’t give me my change??? was literally so confused and then she just dismissed me and took the next persons order so i walked away. like girl hello? 😭

Usually great pretzels but we got there 1.5 hours before close and they were “sold out”. How is a pretzel place completely out of pretzels? Seems like some interesting management style.

Beste Yildiz

Normally a good location but the pretzels were very stale this time we got it like its been waiting outside since the morning and the bread texture was different than normal.

annabel brogcinski

lady at register was rude but it’s fine, but then she just didn’t give me my change??? was literally so confused and then she just dismissed me and took the next persons order so i walked away. like girl hello? 😭

Joe D'Angelo

Usually great pretzels but we got there 1.5 hours before close and they were “sold out”. How is a pretzel place completely out of pretzels? Seems like some interesting management style.

I bought two original pretzels I didn't get napkins too much oil for me and for some reason they tasted bitter I wouldn't recommend it to anyone again

My friend is constantly being harassed by the employees there. She also works at the mall and is disrespected by them daily making fun of her own job at the eastview mall.

Legg Bench

There is no point in ordering pick up.They will not start the order until after you've waited until after you've waited in the line

Julia Viklinec

I bought two original pretzels I didn't get napkins too much oil for me and for some reason they tasted bitter I wouldn't recommend it to anyone again

Nessa Victoria

My friend is constantly being harassed by the employees there. She also works at the mall and is disrespected by them daily making fun of her own job at the eastview mall.