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DQ Grill & Chill
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DQ Grill & Chill
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DQ Grill & Chill

Ice cream, burger · Wolfforth

3.8 · 349 avaliações Google
www.dairyqueen.com

Sobre DQ Grill & Chill

En DQ Grill & Chill, te invitamos a disfrutar de un ambiente familiar y acogedor donde los sabores clásicos se encuentran con la diversión. Somos famosos por nuestros deliciosos helados y batidos únicos, perfectos para acompañar nuestras hamburguesas y patatas fritas de siempre. ¡Ven a crear momento...

En DQ Grill & Chill, te invitamos a disfrutar de un ambiente familiar y acogedor donde los sabores clásicos se encuentran con la diversión. Somos famosos por nuestros deliciosos helados y batidos únicos, perfectos para acompañar nuestras hamburguesas y patatas fritas de siempre. ¡Ven a crear momentos inolvidables con nosotros!

O que dizem os clientes de DQ Grill & Chill

DQ Grill & Chill in Wolfforth receives mixed reviews. Many customers praise the friendly service, clean environment, and consistent food quality, especially the burgers and dipped cones. However, slow service, order inaccuracies, and occasional rude staff are recurring issues.

Pratos populares

DQ burger dipped cone Chicken strips and gravy fries (3) steak fingers Blizzard (3) tacos nachos

Ideal para

Famílias Rápido Casual

Tip: Consider ordering in person rather than through the drive-thru or app to ensure order accuracy and avoid potential delays.

Services

🌳 Terrasse 🅿️ Parking 🚗 Delivery Accessible 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👥 Groups

Perguntas frequentes sobre DQ Grill & Chill

DQ Grill & Chill está localizado em 726 US-62, Wolfforth, TX 79382, Wolfforth.
DQ Grill & Chill oferece cozinha ice_cream;burger.
DQ Grill & Chill tem horário de funcionamento. Consulte o perfil para horários atualizados.
DQ Grill & Chill oferece os seguintes serviços: comer no local, para levar, entrega.
Os pratos mais recomendados no DQ Grill & Chill segundo as avaliações dos clientes são: DQ burger, dipped cone, Chicken strips and gravy, fries, steak fingers.
DQ Grill & Chill é ideal para famílias, comer rápido, casual.
DQ Grill & Chill in Wolfforth receives mixed reviews. Many customers praise the friendly service, clean environment, and consistent food quality, especially the burgers and dipped cones. However, slow service, order inaccuracies, and occasional rude staff are recurring issues.
Consider ordering in person rather than through the drive-thru or app to ensure order accuracy and avoid potential delays.
349
Avaliações

Avaliações de DQ Grill & Chill Wolfforth

3.8
349
5★
50%
4★
19%
3★
10%
2★
7%
1★
15%
Avaliações (120)
J
James Cox

Just ran in to get a snack and a drink. Friendly atmosphere and we were treated like we were more than a dollar being spent.

B
Ben Garcia

The store was clean and the manager wasn't afraid to assist customers and employees Two thumbs up

J
Juan Gutierrez

Clean, friendly employees, Great ice cream!

J
Jamey Warren

Something about DQ tacos 😋

R
Rosendo Sanchez, Jr.

Great staff!!! Awesome food!!! Thanks.

d
danaysha brown

Excellent service and Fresh Food that was my first visit at that location 🙂

J
Jimmy Hernandez

The lady was ugly like I say hi to her how are you doing she wouldn't reply back and I would tell her you have a wonderful day and she still looked at me like if I was crazy then I ran into her boss then I told him and I hope he had to work with her cuz she was ugly

M
Michael Hernandez

Best I ever had love the people that are there they are so nice and ask if we're were ready to oder our meals think u and team work guys and girls good JOB

C
Connie LaDuc

Fast friendly service! Order prepared correctly and everything was hot, fresh, and so good! Great job, team DQ!

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Jaxon T

Very friendly people, food was fresh and hot, definitely will be coming back

D
Delicia Pineda-Vlosich

BLIZZARDS!! Ok they dont have my wild berry pie anymore which maybe very sad but there is a frosted animal cracker now and I love it!

A
Alma Smith-Mand (Snooks)

Good customer service. I had asked for a dreamsicle dip cone that was on the menu board and she says we no longer have that and we haven't had it for a long time. Then take it off at the board.

D
Doreen “0nl3ym3h” G

It was freezing in the lobby area while we were waiting and eating

T
Terry M

New cook, new front worker, they made several mistakes, good thing they have a a Great Manager. That took over, and corrected and completed all orders.

B
BonsaiMania

Great service from smiling face in drive through. Blizzards were delicious! We were served quickly.

J
Janessa Surface

I bought a blizzard. VERY GOOD! Fast and friendly service! Thank you!!

R
Ronald Grady

The women who were working there were Texas friendly and made sure that Burger was made beautiful looked just like the picture. I asked for double cheese to be put on there and they put it on there proper very good well cooked Burger, the chocolate malt was absolutely perfect really loved the food good place to eat

C
Cheryle Rose

This DQ had the best tasting burgers, chicken strips and The Dude was amazing!. Everything freshly made and friendly service. My strawberry malt was very nicely balanced with malt to icecream. Will go back whenever possible.

J
Jack Bristo

Kaleb was extremely attentive to me and my crew ordering lunch. He was sure to repeat everything back to us, and double check that what we were being served was correct. Hospitality was wonderful, the workers didn't act like you were bothering them at all. Food was satisfying but not filling enough for what should be a "belt buster".

J
Joy Herring

Just saying that this will be the new location that I go to never knew it was here until tonight the one on 19th has gone downhill will never go to the one on 19th again this one has such nicer people and better food the burgers were spot on the cashier was excellent I'm a very fast talker and he got everything exactly what I wanted. The employees there were very kind unlike the ones on 19th Street even if this one is out of your way it's worth it going to if you really wanted to get treated with respect this is the one that I would recommend.

S
Sammy Montego

*EDIT* Since my original review, the food at this DQ has definitely changed for the better and I feel it absolutely necessary to up my stars. The "old oil" tasting fries are gone, the burgers are perfectly cooked and served up on toasted buns, the staff works hard and is much friendlier than before. I love stopping here on some days while coming home from work and grabbing a bite to eat. I'm tremendously happy to see and taste these changes! This DQ Restaurant has been in my little town of Wolfforth since before I was born, and while I do have very fond memories of this place; The food is typically awful. They hardly ever change the grease used for frying foods as you can taste the age of said grease. The burgers aren't cooked as long as they should be and sometimes you will definitely find cartilage chunks or a little shard of bone. Don't even bother with the Nachos. They fry the chips in old oil, too. The Taco's can be good but the portion size for the price paid is goofy. The ice cream options are very good and I do love a Free Dillybar after filling out the survey. I will say that the staff is usually underwhelming but hard workers "doing what they gotta do", and they will help however they can. But I have eaten at other DQ's within 30 miles of this location and the food quality puts this one to shame. Fresher tasting fries, better cooked burgers, larger menu options which includes a good Frito pie, and cleaner stores. So this location is a hard pass regardless of how hungry I may be. It just isn't worth it.

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Rita Galindo

WOW!! This DQ is the fastest and best one I've ever been to! I have eaten here twice and both times we got our food quicker than McDonalds! LOL! Not kidding! Today my friend and I walked in..ordered and filled our drinks and as we are looking for a seat the girl that took our order is right behind us with our order! Oh! And the food was nice and hot..not cold like Levelland DQ. Levelland takes at least 30 mins to get your food then it's cold! Very impressive Wolforth DQ!! I will come back! Thank you! Good job!

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Sue Mcdonald

Wonderful as always. IRMA ALWAYS KNOWS OUR ORDER, AND SHE IS ALWAYS SMILING AND VERY POLITE. SHE GOES ABOVE AND BEYOND SERVING HER CUSTOMER. THANK YOU IRMA. GREAT SERVICE WITH A BEAUTIFUL SMILE.😎 this was how I felt until they changed owners. Food not that great now. I might give it 2 or 3 stars.🤔😜

E
Evelyn Lemer

I love ALL Dairy Queens, best Blizzards; Dude sandwiches; Steak Finger Baskets, Hamburgers & Peanut Buster Parfaits ever!!!

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Myra Long

They have always had my favorite icecream. It has a different taste than other places that have soft serve icecream. I live in Lovington NM & there used to be one in Hobbs NM but for whatever reason it closed. Made me sad to lose it.

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Rita Jenkins

We stopped at the dairy Queen usually get an ice cream through the drive-in but this time we dined in and had a grilled chicken sandwich and onion rings of course a good place to stop by and eat ☺️

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Tess R.

Good food that is consistent. There is nothing like a DQ burger and dipped cone! Wolfforth Dairy Queen has friendly service and has a clean dining room. I also enjoy the music!!!

H
Heidy Garza

The cashier at this location time 4:10 Date 1/12/25. Was very professional. Fast service with great tasting food. Everything was every fresh.

J
Jonathan Shaw

This is one of the cleanest Dairy Queen’s I’ve been in. The staff was incredibly friendly, and food was good. Used to frequent DQ a ton but had stopped because it felt like many locations were decreasing in quality like crazy. We had a craving for it so came to this one, and it feels like the old times growing up when it was a fantastic place to get a meal. We will definitely be coming back more often to this one!

C
Carmen

Hey Whataburger on 82nd and Milwaukee. Take a lesson from Dairy Queen in Wolfforth. Service there is nothing short of awesome. When asked to cook unsalted fries fresh they gladly accommodate. They know what a well-done hamburger is as well. Chicken strips and gravy are mmmmm😋mmmmm good! Anyone who reads this review, take a few minutes to drive to Dairy Queen in Wolfforth. You will not be disappointed.😋😊😄

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Tamara Whitley

Absolutely top tier customer service snd food quality.

A
Annette Velasquez

Never had a problem when me and my family stop by always great customer service food always comes out good

E
Ed Price

This was our third visit this year 2025 to the Wolfforth Dairy Queen. We made this Dairy Queen our go to place after the first visit based on our observation of the number of customers, business appearance and the food quality. And ease of access for the handicap. The Wolfforth location is nice and clean, very well maintained, indicates to us that the crew takes pride in their place of business. There are a lot of customers coming and going during each of our visits which also tell us that customers like coming to this location for the good food and service even during non peak times. We were fortunate to run into District Manager Rick on our second and third visits and compliment him and his sharp looking crew, and about how clean the restaurant looked, even the restrooms and how we appreciated how well we were served and how good the food was. It’s also easy to get off and on the freeway from either direction. Good location.

Ed Price
Ed Price

This was our third visit this year 2025 to the Wolfforth Dairy Queen. We made this Dairy Queen our go to place after the first visit based on our observation of the number of customers, business appearance and the food quality. And ease of access for the handicap. The Wolfforth location is nice and clean, very well maintained, indicates to us that the crew takes pride in their place of business. There are a lot of customers coming and going during each of our visits which also tell us that customers like coming to this location for the good food and service even during non peak times. We were fortunate to run into District Manager Rick on our second and third visits and compliment him and his sharp looking crew, and about how clean the restaurant looked, even the restrooms and how we appreciated how well we were served and how good the food was. It’s also easy to get off and on the freeway from either direction. Good location.

Annette Velasquez
Annette Velasquez

Never had a problem when me and my family stop by always great customer service food always comes out good

Carmen
Carmen

Hey Whataburger on 82nd and Milwaukee. Take a lesson from Dairy Queen in Wolfforth. Service there is nothing short of awesome. When asked to cook unsalted fries fresh they gladly accommodate. They know what a well-done hamburger is as well. Chicken strips and gravy are mmmmm😋mmmmm good! Anyone who reads this review, take a few minutes to drive to Dairy Queen in Wolfforth. You will not be disappointed.😋😊😄

Heidy Garza
Heidy Garza

The cashier at this location time 4:10 Date 1/12/25. Was very professional. Fast service with great tasting food. Everything was every fresh.

Jonathan Shaw
Jonathan Shaw

This is one of the cleanest Dairy Queen’s I’ve been in. The staff was incredibly friendly, and food was good. Used to frequent DQ a ton but had stopped because it felt like many locations were decreasing in quality like crazy. We had a craving for it so came to this one, and it feels like the old times growing up when it was a fantastic place to get a meal. We will definitely be coming back more often to this one!

Tess R.
Tess R.

Good food that is consistent. There is nothing like a DQ burger and dipped cone! Wolfforth Dairy Queen has friendly service and has a clean dining room. I also enjoy the music!!!

M
Mary Rendon

My banana split was excellent !!! Love that they put plenty of toppings❤️

A
Angie Meres

Good food. Slow service but suspect they were short on employees. Will go again.

B
Barry Roney

Very clean facility and friendly staff. My food was fresh and just how I wanted it

O
Oklahoma Girl

I've been going to the Dairy Queen in Wolfforth for a long time. All the people there are very friendly and polite and the food is great.

J
Jeff Harlow

Good food, good prices. Great service. Occasionally a little slow, but not always. The Pollock fish basket is always good. I seem to be stuck on that lately. The fillets were crispy and cooked just right. The tartar sauce was a little runny once, but usually it's pretty good. The Texas toast is always good, and the DQ fries are always fresh and hot. And let's face it, DQ has some of the best soft serve ice cream around. Their sweet tea is always fresh, with the perfect amount of sweetness to it. The employees are always super friendly and always make us feel welcome. Definitely one of my favorite lunch spots when we're working on that side of town.

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richard bertram

Great place to eat but really ticks me off store was busy and tea was on counter so I reached over and started filling my new cup and manager yelled at me that I wasn't supposed to be doing that but she being the manager in back cooking wasn't following food service laws and wearing hair nets or gloves while prepping anyone's food. If you're going to enforce one rule you need to enforce all rules not just the ones that benefit you. Update 8-17-21 went back in and everyone is very happy and greetings were felt even from same lady as before now this is the hometown dairy queen I grew up with thank you.

m
michael H

This is a quaint little Dairy Queen that has been her as long as I can remember. the staff is super friendly and the food is great. Plenty of parking and easy access from the highway. I hope to see you there real soon.

michael H
michael H

This is a quaint little Dairy Queen that has been her as long as I can remember. the staff is super friendly and the food is great. Plenty of parking and easy access from the highway. I hope to see you there real soon.

S
Susie's Heart

Food is great, customer service is great. Place looks new but is dirty and sticky and the bathrooms stunk! Sad to see the place be dirty like this.

K
Kyra Wright

They're pretty good, except sometimes they mess up your order. Food quality I'd say is great, but they take a while to get your food out.

s
severus

Great food, great ice cream, manager with the red hair is extremely unprofessional,

J
Jonas Collis

The store was dirty and unkept. The service was very slow and I was the only one at the counter and in the store. The food was good.

A
Amber Hughes

The only thing good at Dairy Queen is the oce cream. The food is sub par... no matter which one you visit.

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einajr

Good, but a little slow. The individual was hard at work and the manager was in the back smoking... Not helping the other individual

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Emmery York

Food was good and awesome service but my burger was very messy. I give it a three and 1/2

K
Kaitlyn

Slowest DQ around. And they usually only have 1 or 2 people working everything, so I will say that they are working hard, but they really need a remodel and more employees.

D
Darrell Wilkinson

Not the best burger I've had. The person behind the counter must have been new. Asked for no onion,no pickle got both with bacon. Bread was cold, not toasted. Only saw two people working there at lunch.

E
Earl H

Butter lovers blizzard I got was great chicken strip order. However be careful ordering them the breading stick and it's extremely crunchy might not have any teeth left with you start eating them LOL people were friendly though

A
Amanda Whaley

Good food, slow service. 17AUG20- ordered a grilled chicken salad no cheese, no dressing, also came with no bacon! 😲🥓😭

Amanda Whaley
Amanda Whaley

Good food, slow service. 17AUG20- ordered a grilled chicken salad no cheese, no dressing, also came with no bacon! 😲🥓😭

A
Amber Braden

The guy at the intercom kept cutting me off. I was supposed to get a hungerbuster Jr with cheese no tomato or onion. Instead, they put a slice of onion bigger than the meat patty. I did call, and the manager offered to give a free meal next time and was apologetic about the employee.

Amber Braden
Amber Braden

The guy at the intercom kept cutting me off. I was supposed to get a hungerbuster Jr with cheese no tomato or onion. Instead, they put a slice of onion bigger than the meat patty. I did call, and the manager offered to give a free meal next time and was apologetic about the employee.

A
Angela

They do not have any speed when it comes to ice 🍦 cream (or anything) you will leave with a sloppy mess or leave without it. I'm not impressed with this location for many reasons wish they would get it together!

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Christy Terry

The staff are typically pretty friendly, but the service is incredibly slow & they are never busy when I come. Definitely not "fast" food.

K
Kenneth Haigood

I have been doing business at the dairy Queen in Wolfforth since 1977, tonight had to wait extra long time and when we got to the window payed, was given our food and ask for condiments and our drink, waited and waited just to watch them visit with each other then came to the window and try ed to charge us for someone else meal when we told her she told us to calm down she has had a bad day, sorry not my fault someone else made her day bad but being rude to us wasn't right, customer service is important, was in the food business till I retired so I have been there

M
Marissa Marlow

Very friendly, but extremely slow service. Drive thru takes about 20 minutes everytime.

k
kelly mitchell

What is the reason to make your order easy and order on line than you can't even pick it up in the drive thru this is a dumb policy

k
kelly mitchell

I went to dairy Queen to get a banana split they did not have bananas it also took over 30 minutes to get my three desserts they were just two shakes and a peanut parfait they need more help

P
Paige Ward

Honestly take the extra two miles and go to another DQ. We went there just to get some ice cream and it became more complicated than it needed to be. At first they didn’t seem to understand want a plain ice cream was. Then, getting to the window the employee was cold and seemed like she hated every second of being there. I’m sorry that you may have had a bad day. When we got our ice cream it was already melted. Plus, it has nuts in it when it wasn’t asked for which could be dangerous for others who are allergic. We weren’t given any napkins and when went to asked they were seemed to ignore the window. When you’re really look forward to something and have a negative experience it leaves an impact that it’s just not worth returning to. I hope it will improve and that other better experience than we did.

T
Tom Conley

I went over and ordered a Hurgyer Buster hamburger got home and it was just a regular hamburger so I tried to call and called nonstop for 30 minutes and their phone was always busy that's just not possible. The irritating thing is it's all the way on the other side of town which just made it not worth driving all the way the h*** back don't know if I'll ever return

A
Andrea

Ordered a meal and 2 blizzards, one of which had very little toppings, when asked for more or to pay for more, they were very rude and said "more of what??" We paid for more toppings, they gave it back with more crumbs, never will we stop there again...

A
Ashley Rivas

Went here for lunch on 7/14/22. I was the only one in the drive thru, but I was waiting for so long a line formed behind me. No one spoke at the order menu so I drove up to the window. Placed my order and the kid at the window didn't know how to give me large fries without a large drink so I had to upsize both. I could see the people inside moving slower than molasses. When I did finally get my food I got home to eat it and the fries have a really bad aftertaste. Like old grease or rotten fries or something. So disappointing.

D
Deborah Pool

The people are nice but you know that they saw the mold when cooking the burger. Drive through service took close to 40 minutes to get order, very short staffed. There is a lot of mold on the bun. Look at the photo.

Deborah Pool
Deborah Pool

The people are nice but you know that they saw the mold when cooking the burger. Drive through service took close to 40 minutes to get order, very short staffed. There is a lot of mold on the bun. Look at the photo.

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Felicia Newman

As I love Dairy Queen I couldn’t help but be totally underwhelmed by the customer service. Never have I been denied a substitution when offering to pay the difference. Not to mention that my son’s Blizzard was not turned upside down which is the reason he order’s them. Very disappointed with this location and hopefully Management would want to make improvements.

D
Deb Rupard

We went through the drive through. This is the third time and each time the same gentleman waited on us. He is very rude, acts like hurry up and like he is doing your a favor by waiting on you. I have been traveling to Lubbock for many years and we used to stop and go in and eat or use the drive through. It was very nice then, god food and good service but that’s not the case anymore. From now on I will wait and go to the DQ in Brownfield where they still give very good service.

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Natasha Rose

We came here for our anniversary blizzard during valentine's and they were out of the holiday special red velvet cake after I ordered. I ended up with ice cream and cholcoate flakes. My husband also order another blast that they were out of. It was very disappointing that the manager cannot insure they have what they need to do their job.

Deb Rupard
Deb Rupard

We went through the drive through. This is the third time and each time the same gentleman waited on us. He is very rude, acts like hurry up and like he is doing your a favor by waiting on you. I have been traveling to Lubbock for many years and we used to stop and go in and eat or use the drive through. It was very nice then, god food and good service but that’s not the case anymore. From now on I will wait and go to the DQ in Brownfield where they still give very good service.

Felicia Newman
Felicia Newman

As I love Dairy Queen I couldn’t help but be totally underwhelmed by the customer service. Never have I been denied a substitution when offering to pay the difference. Not to mention that my son’s Blizzard was not turned upside down which is the reason he order’s them. Very disappointed with this location and hopefully Management would want to make improvements.

Ashley Rivas
Ashley Rivas

Went here for lunch on 7/14/22. I was the only one in the drive thru, but I was waiting for so long a line formed behind me. No one spoke at the order menu so I drove up to the window. Placed my order and the kid at the window didn't know how to give me large fries without a large drink so I had to upsize both. I could see the people inside moving slower than molasses. When I did finally get my food I got home to eat it and the fries have a really bad aftertaste. Like old grease or rotten fries or something. So disappointing.

C
Cary Clark

We never got waiting on we were there about 5min just standing there and no one said a word to use.like maybe we will be with y'all in a minute .so we just walked out. Bad😣

D
Debra Hyre

Food was bad service slow they weren't even busy gravy was water will not go to that dairy Queen again

L
Leslie Salas

Worst customer service!!!! We literally waited in line , BY THE WINDOW, with two lady cashiers there, and not one of them acknowledging us, to at least let us know they were closing. All they had to do was let us know, but instead they walked away.

J
Julian Hernandez

Literally waited 15 mins for just a jr burger while the staff stood around. The manager apologized for the wait but didn't make her staff move any quicker.

K
Kris Perez

DO NOT GO TO THIS Dairy Queen the people there are horrible they are rude they constantly get the order wrong! and they say it is your fault not there's. This place is not clean at all very dirty!!! HORRIBLE HORRIBLE DAIRY QUEEN!!!!!

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Landon Minatra

This Dairy Queen is absolutely terrible. Most of the Brady Dairy Queens in Lubbock are. Service is poor and the quality of food is far below that of other Dairy Queen's.

a
audri

don’t go it will just waste your time

K
Kegan Farley

Just bought a steak finger basket and when I got home first bite tasted like bad body odor smells

T
Tara Begay

Fries were not fully fried. Customer service was great tho. Burgers were dressed sloppy.

L
Linsey Futch

Completely horrible worst Dairy Queen I have ever been to. They ALWAYS MESS UP MY ORDER. I will not be going back.

E
Evan Kiiskila

Came for a just a burger for lunch and I had to wait over 20 minutes on the drive through

B
Bama Moore

I placed an order waiting in line for 10 minutes just for a kids meal cheeseburger meal the car in front of me waiting even longer and when I got up to the window pay for my food they asked me could I pull to the side, saying that all their food was made to order because they are a low lion store But I think common sense we have told you I ordered my food drop a burger don't wait till I get to the window pay for my food then cook it I had been waiting in line for 10 minutes she replied to me and said it would be only half of that time, Then it took five minutes to get me my refund Definitely not The best place to take a hungry child

B
Brandon Miller

Gloves… no one wants to consume food from a guy eating behind the counter who stops to grab your brownie and stuffs it into the ice cream. God only knows when he washed his hands and what else he touched.

C
Chris Morris

Worst DQ I've ever been to. The lady that brought the ice cream out smelled like she just smoked a pack of cigarettes without washing her hands. While we were eating a guy behind the counter is coughing up loogies and spitting in the trash. I travel a lot and have seen many DQs around Texas and this by far the worst.

J
James Bishop

We sat there in the drive through for 15 minutes and then were told they're still waiting to cook something. It's fast food, you don't go kill the cow before you cook it. It's frozen geez

C
Christopher Moers

This review is a couple years in the making. Tonight it was skimpy topping in our blizards and the bottom 1/2 was just icecream on all of them. Its really not that hard is it?

B
Brookelyn Pittman

They allow sick employees to handle food , without gloves . The store is absolutely disgusting , haven’t seen anyone there deep clean that store or clean there grease out . The employees are rude & disrespectful especially the manager Courtney . & Nicole is constantly rude to me every time I come in . & I’m a regular . Not anymore 👋🏻

e
ebony thomas

I called to place an order 10-24-2021 around 2:40pm and was left on hold for 10 minutes, i worked across the street so i looked outside they were not busy at all. Drove over there was one car in the drive thru, one manager was leaving four employees inside one making dilly bars, one at the front counter eating her salad while helping make dilly bars off the clock, one manager in the kitchen talking to another employee about being sick and how strawberries are acidic and can make her sickness worse. Horrible experience will definitely not be back to this location

R
Raquel Ramirez

Customer service was excellent until I drove up to window and saw that cook had handles raw food and never changed his gloves and handled the cooked food as I was watching him do all this I called from window and complained then that’s when the manager really made me feel as if she didn’t care about the situation still trying to hand me our order as if it was ok to hand out food that’s been touched by gloves that handled raw items . So I asked for my money back and of course the manager did get upset about that . But oh well I wasn’t gonna allow myself nor my family to get sick . And then at the end the cook wants to laugh about it . So non the less poor workmanship please train employees to respect that it’s dangerous to handle raw food and never changing gloves to handle cooked food.

E
Eric Lee

Quite literally the slowest, most thoughtless service I’ve ever had. We only ordered two Blizzards... the guy had us wait for 10 minutes at the drive thru speaker. There was NO ONE in the restaurant. Another (so far) 10 minute wait at the window. At. A. Fast. Food. Restaurant. I have typed this, edited it, talked to my wife about it, been made fun of by my wife, and still have not recited our order

C
Christina Poteet

Ordered 6 blizzards and not one of them were full to the top and the m&m blizzards had chocolate added without us asking.

M
Mark Casias

My tacos didn't even have really No meat in them . & I order a combo meal and when I got home an open it only had like 7 fries in it . And on the cup of Cravy it only was half way. I would never go there again.

S
Servsafe Restaurant Proctor LLC

After observing this Dairy Queen location the past 4 months, of the many personal opinionated reviews this location has been the most disappointing. We spoke to employees David (GM), Aliana (AGM), Joey (cook) and Kim(shift lead) We rarely saw David, and the few times we did he was verbally aggressive to his staff and didn't answer questions pertaining to his store in a professional manner. Aliana was very nonchalant and slow with service, however, she did have a positive attitude. When speaking with the cook to give him praise on his cooking he was very accepting. In the most recent visit we heard the acting GM Aliana speaking with her Shift lead Kim on how she didn't want the position she been given. We wanted to talk with her but we couldn't, we settled for Kim who in conversing with prove to be the stores only upper management with a positive attitude and knowledge of the store. The store was always short staffed and aside from the taste of our food on each visit our order was either late or missing something. We attempted to get an order corrected at one visit and the employee Carmen acted as if she couldn't understand english and walked off. With the negative attitudes aside from the cook and the shift lead and the poor service, compared to other Dairy Queens in this area this by far is under standards unless the store standards consist of rude and wait service. Hopefully the next time we are in the area the GM and Managers switch roles or get rid of the upper management all together. If this was a audit we site just from the the dining area alone 3 critical violations. Thank you.

G
Guadalupe Gonzales

Service is good but they always forget the meat or the nacho cheese. It comes out nice and warm but kinda frustrating. Came again on July 2nd they were out of bananas. Sign and website says they close at 10 pm we called to place a order at 9:15 pm and she said they were closed but yet she answered the phone. Mary lou says its proto call. I don't get that.

C
CB Hill

Horrible. Sent half our order out at the drive up and then had us pull around and wait for the rest, so the first half was cold. When we complained about the burger and fries getting cold while we waited on the remainder of the order, the rude employee's answer was a couple of coupons for an ice cream cone. I would rather have a warm meal than free ice cream. To top it off, the burger was made wrong when we got it home, and the second half of the order was chicken strips which were so well done, they were inedible. We prefer to do business locally as often as possible, but next time we want DQ, we will be driving into Lubbock to get it. I advise everyone to steer clear of the DQ in Wolfforth.

A
Alexandria C

Awful! Waited 10 min for 3 dipped cones and one large drink. Was asked to pull forward (was the only one in line at the window) after getting two dipped cones, which where SLOPPY and made a huge mess! Finally got the drink, which tasted AWFUL! Then was told it would be another 3 min for the other dipped cone. We drove off without the other cone. Will not visit again.

J
Jhon Wilson

Probably the worst dairy queen that I've ever been to. The girl working the window was throwing attitude at everyone and couldn't smile to save her life. The guy working the counter I had to repeat my order to him thee times before he got it and moved slow. Then manager was nice but couldn't Crack a smile either and it took forever for me to get my order. I'd been here last week and ot took 20 minutes or more to get the wring food before getting the right food and then my drink they forgot so I came inside hoping it wouldn't take as long. I was wrong, it took just as long, but in all fairness they were busier.

J
Jerica Rushing

Just be aware if you order on the app, the description of the food is not what you get the cheese is extra even if it says it comes with cheese on the app. Probably best not to order on the app if you still eat at this store Because their excuses the app is wrong because the app also says they close at 10:00 but they actually close at 9:00. And be aware they’re dilly bars taste, frozen burned

G
Geronimo a

Had to wait for over half an hour for 8 tacos and an order of nachos that were about 4 bucks and this is what they gave me... sad will not return here ever and I recommend everyone else to do the same

Jerica Rushing
Jerica Rushing

Just be aware if you order on the app, the description of the food is not what you get the cheese is extra even if it says it comes with cheese on the app. Probably best not to order on the app if you still eat at this store Because their excuses the app is wrong because the app also says they close at 10:00 but they actually close at 9:00. And be aware they’re dilly bars taste, frozen burned

Geronimo a
Geronimo a

Had to wait for over half an hour for 8 tacos and an order of nachos that were about 4 bucks and this is what they gave me... sad will not return here ever and I recommend everyone else to do the same

D
Dani Back-Miller

Ordered 8 piece steak fingers for my elderly parents plus a small blizzard as their dessert. Was shocked at the $19 total. There was less than a handful of french fries that were greasy and soggy, the gravy had been watered down so much that it had no flavor. The steak fingers were very decent and good sized. Had to ask for napkins, ketchup and salt, was only given napkins.I called & talk to the manager who refused to refund me but would replace the meal. I don't want their food & neither do my parents!

B
B P

Do not come to this diary queen location if you expect anything quick! Can’t rate food yet, been waiting over 25 minutes for a single 4 piece steak finger meal

Q
Qunise Taylor

Order a burger no mustard and add mayo, a kids meal, dip cone and Blizzard. Got out ice cream at the window and was told to pull up. We waited for 25 mins a lady came out to give food to a car that 3rd in waiting. The lady didnt even seem like she wanted to come ask what we ordered. Had to call her over. She said what did you order, it got lost. Let her see the receipt. Then we continue to wait after seeing cats go passed in the drive through we went to the drive through. We got to the window told them we been waiting for our food the lady had the audacity to give attitude like we rushing when we waited for a total of 40 mins to get a burger and a kids meal. We got our food looked at the burger and it has heavy mustard.

M
Michelle ward

My burger was cold, my shake was frozen milk. The phone has been off the hook all day... I am completely done with Diary Queen in Wolfforth.... This is by the WORST I HAVE EVER HAD!!! I GAVE IT TO MY DOGS...

A
Annie North

Ordered 2 #1 combos one with mayo and one all the way with a kids meal. Really ridiculous that this store can’t figure out what they are doing. Lady at the window was extremely rude and my burgers were a total mess and didn’t even have cheese. My fries tasted like they rushed them in the fried cause they were still cold and taste like dirty fry grease. I will not be back at this location

Michelle ward
Michelle ward

My burger was cold, my shake was frozen milk. The phone has been off the hook all day... I am completely done with Diary Queen in Wolfforth.... This is by the WORST I HAVE EVER HAD!!! I GAVE IT TO MY DOGS...

Annie North
Annie North

Ordered 2 #1 combos one with mayo and one all the way with a kids meal. Really ridiculous that this store can’t figure out what they are doing. Lady at the window was extremely rude and my burgers were a total mess and didn’t even have cheese. My fries tasted like they rushed them in the fried cause they were still cold and taste like dirty fry grease. I will not be back at this location

B P
B P

Do not come to this diary queen location if you expect anything quick! Can’t rate food yet, been waiting over 25 minutes for a single 4 piece steak finger meal

Qunise Taylor
Qunise Taylor

Order a burger no mustard and add mayo, a kids meal, dip cone and Blizzard. Got out ice cream at the window and was told to pull up. We waited for 25 mins a lady came out to give food to a car that 3rd in waiting. The lady didnt even seem like she wanted to come ask what we ordered. Had to call her over. She said what did you order, it got lost. Let her see the receipt. Then we continue to wait after seeing cats go passed in the drive through we went to the drive through. We got to the window told them we been waiting for our food the lady had the audacity to give attitude like we rushing when we waited for a total of 40 mins to get a burger and a kids meal. We got our food looked at the burger and it has heavy mustard.

Dani Back-Miller
Dani Back-Miller

Ordered 8 piece steak fingers for my elderly parents plus a small blizzard as their dessert. Was shocked at the $19 total. There was less than a handful of french fries that were greasy and soggy, the gravy had been watered down so much that it had no flavor. The steak fingers were very decent and good sized. Had to ask for napkins, ketchup and salt, was only given napkins.I called & talk to the manager who refused to refund me but would replace the meal. I don't want their food & neither do my parents!

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Informações sobre DQ Grill & Chill

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726 US-62, Wolfforth, TX 79382

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DQ Grill & Chill
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Muitas avaliações
349 avaliações
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Económico
Nível de preço
👨‍🍳
ice_cream;burger
Tipo de cozinha

Serviços

🍽️ Almoço
🍾 Jantar
Café
🍰 Sobremesas
🥡 Para Viagem
🚚 Entrega
🍴 Comer no Local

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Info Restaurante

Estado
Verificado pelo proprietário
🕐 Horario Hoy
10:30AM-10PM
Avaliação
3.8/5
💬 Avaliações
349
💰 Nível de preço
$
⏱️ Visita típica
People typically spend 15 min here
📞 Telefone
+1 806-866-4864
🌐 Site
www.dairyqueen.com
📋 Cardápio
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Comodidades

🅿️ Estacionamento
🌿 Esplanada
Acessível para cadeiras de rodas
🚻 Banheiro
💳 Cartões de crédito
📱 Pagamentos móveis
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726 US-62, Wolfforth, TX 79382

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