i Fratelli Pizza

Our elementary school ordered pizza for our staff event and it was great plus the delivery setup was great too. The communication for the event prior was on point.

This is probably one of the best slices of pizza I’ve ever had IT TASTED SO GOOD. When it’s hot the cheese is super stringy and when it’s cold it’s still so good. I’m door dashing another rn ngl

I Fratelli has hands-down the best pizza in town. Customer service is fantastic, the food quality is always exceptional, and pricing Right in with The fair quality. They don’t hold back on loading a pizza with toppings and the thin crust style pizza is cooked to perfection. My family loves this pizza, so if you’re looking for something good and quick, I Fratelli has got you covered.

The team at the location is awesome! This is my first time here and upon entry I was greated by Peter who assisted me with deciding on what to order. This guy rocks!! Then Cooper arrived and recommended a few items, Mohammed the delivery guy was great. Love the atmosphere here. It feels good to know that genuine customer service still exist. Many Blessings to you guys here. I will definitely be returning!

I order iFrattelli’s at least once or twice a month for my team. The pizza is always fresh and delicious. -Mel

Melissa Martinez

Our elementary school ordered pizza for our staff event and it was great plus the delivery setup was great too. The communication for the event prior was on point.

Liz Gluckman

I hadn't ordered i Fratelli in awhile, and was really craving it today! It did not disappoint. Ready on time and delicious!

Nicole Lott

This review is for the Addison store in Texas! Best thin crust pizza around! Convenient location, quality pizza & top notch staff! We use them for bulk orders when we host resident events and our residents love it! We also provide staff lunches once a month and almost always the employees vote for iFratelli's!

Susan Adams

I Fratelli 's - not only are they true flavor; their customer services ROCK!! Yummy and honorable... their pizzas 🍕 are outstanding!

Sai Mamillapalli

This is probably one of the best slices of pizza I’ve ever had IT TASTED SO GOOD. When it’s hot the cheese is super stringy and when it’s cold it’s still so good. I’m door dashing another rn ngl

Stephen Kelly

We’ve been customers for a long time. Great pies. Had a mistake on an order and the GM, Jodi Potter, stepped up to make it right. You don’t see many businesses reacting to on-line reviews even though they want you to provide feedback. I’m a fan.

Ashlyn Stoudemire

Jodie was amazing! Great service and she did it with a smile even with so many customers in the store when I arrived. She was quick efficient and was laughing and joking with the customers really a 10/10 experience. I will definitely be back

Kenneth Fulton

I needed a super fast company lunch for 15, and wow, Jodi came through in a big way. Some of the best pizza, quick delivery, and the best service with a smile. All of the reasons we keep coming back!

Jessica Cuartas

Jody is wonderful and absolutely amazing! She provided me with the best customer service I have recieved in quite sometime! Thank you Jody for your exceptional service! It was definitely a breath of much needed fresh air. ❤️🤌👏👏👏

Mindy Matuszak

Jody the manager called to let me know they were a little over their time, which I so appreciated. Who does this anymore! Great customer service. Pete delivered our lunch. He was extremely helpful bringing plates and utensils for us since it's a business. He was extremely cordial. Awesome pizza! We're hooked.

Claudia Muniz

We regularly order pizza from Il Fratelli Pizza for our office events, and it never disappoints! The pizzas always arrive hot and fresh, with generous toppings . They always get our orders right, making catering for the office very easy. Highly recommend for any group gathering or work celebration!

Ordered delivery for lunch today. I usually order from West Plano, a lot. Today's pizza from Addison store had about half the ingredients that I usually get. They are usually piled high about half an inch think and the crust isn't visible from the top. Today's was tasty but vey skimpy on the toppings.

Shannon Looper

Ordered delivery for lunch today. I usually order from West Plano, a lot. Today's pizza from Addison store had about half the ingredients that I usually get. They are usually piled high about half an inch think and the crust isn't visible from the top. Today's was tasty but vey skimpy on the toppings.

Incredible speed and customer service, but it’s very salty, I couldn’t figure out what was the salty ingredient, the sauce needs work, it doesn’t taste like legitimate fresh Italian sauce. The crust was perfect though. I would update to better freshly made Italian pizza sauce (more quantity as well), and little to no salt so the customer can decide if to add more or not.

Cm

I’ve always loved IFratelli, pizza is great and always had decent service but Jodie was extremely rude on the phone and when I got there to pick up pizza. I’ll not order from this location again because of her.

I am extremely disappointed with my service here. I ordered a pizza for delivery. When I got it, it was all slid over to one side of the box, stacked on top of each other, and it wasn’t cooked all the way. The crust was gummy and soft, and it was not good. I paid over $30 with tax/tip and hoped to have a few meals out of this one, but I didn’t even want to eat it. I ate 1-2 of the pieces bc I was at work and starving, and then I felt sick to my stomach the rest of the evening. I requested a refund but haven’t heard anything yet.

Me and my son walked in to grab a bite to eat after school. There was a cook outside he walked in behind us after we entered the establishment. The ingored us like we we're not even there. We had been there for a little bit. This racist establishment will never get my business . You should learn how to treat your customers better. Everyone deserves to be treated with dignity and respect. Video attached

Horrible!! I’ve had iFratelli at other locations but this location is my first. The bread taste old, the entire pizza tasted like dirty metal pans. Waste of money

Abby Coleman

I am extremely disappointed with my service here. I ordered a pizza for delivery. When I got it, it was all slid over to one side of the box, stacked on top of each other, and it wasn’t cooked all the way. The crust was gummy and soft, and it was not good. I paid over $30 with tax/tip and hoped to have a few meals out of this one, but I didn’t even want to eat it. I ate 1-2 of the pieces bc I was at work and starving, and then I felt sick to my stomach the rest of the evening. I requested a refund but haven’t heard anything yet.

Elisabeth Gonzales

Horrible!! I’ve had iFratelli at other locations but this location is my first. The bread taste old, the entire pizza tasted like dirty metal pans. Waste of money

2/27/26- We have ordered via delivery numerous times from this location and never really had an issue until this time 🙃. Went online placed our usual order a simple large pepperoni pizza and it gave us an eta of 90 minutes, it was 5:14 PM. At 6:47 PM I called to check on the status because I had not heard back and now it’s past the 90 minutes and I’m told my pizza is the one in the oven and as soon as the driver gets back mine is next. GREAT! I call back at 7:09 PM again and I am politely asked to hold and then after I hold for a bit I then get to ask about my order and I’m told that they are still waiting on the driver 😐 . Sadly by then I had to request to have my order cancelled because it would have been over 2 hours. I won’t stop ordering from this location because I do hope this was a one off.

I called this location to double check that they were open because alot of places were closed due to the storm. Jeremiah is the most rude person I've ever spoken with at a restaurant. He told me they were open for carry out only & hung up in my face. Safe to say I didn't order from there and never will. Nasty attitude! I drove down the street and got Whataburger.

I recently placed an order from i Fratelli Addison and was disappointed by the service I received, particularly on Thanksgiving Eve. This was my first time ordering from this location, and I was surprised by the discourteous and dismissive treatment. During my call, Jodi was curt, repeatedly spoke over me, and ended the conversation while I was still speaking. I sincerely hope that my experience today was an isolated incident, as previous reviews suggest that Jodi is capable of treating customers with basic courtesy, human decency, and mutual respect.

Natasha Chacon

I called this location to double check that they were open because alot of places were closed due to the storm. Jeremiah is the most rude person I've ever spoken with at a restaurant. He told me they were open for carry out only & hung up in my face. Safe to say I didn't order from there and never will. Nasty attitude! I drove down the street and got Whataburger.

Dr. Morgan May

I recently placed an order from i Fratelli Addison and was disappointed by the service I received, particularly on Thanksgiving Eve. This was my first time ordering from this location, and I was surprised by the discourteous and dismissive treatment. During my call, Jodi was curt, repeatedly spoke over me, and ended the conversation while I was still speaking. I sincerely hope that my experience today was an isolated incident, as previous reviews suggest that Jodi is capable of treating customers with basic courtesy, human decency, and mutual respect.