Francisco ATN

Very nice service at drive-thru bilingual people makes it easier Prices on Sep 11th 2025

Nikisha Zellner

Never a complaint. Well, I take that back, I ordered a Market Salad with fried chicken strips and when I pulled off and got to my location...the salad had no meat. I toted myself right on back and the manager made it right. That's all👌🏾

GabbyKat Creations

New store. Love the way they set up the drive-through to keep traffic running smoothly. There was a high volume of customers, in dine, pick up and drive-through. They handled it well. No long wait, and great customer service. Thank you Chick-fil-A, you never seem to fall short.

+7

Hawaiian Aficionado

Chick-fil-A delivering like Chick-fil-A should !!! Excellent customer service and same great product !! Staff is always very nice and professional. Had to add a drink at the pickup window and they added it and took payment with no issues !! Added bonus was the traffic directing security guy that stopped on coming traffic so we could get in and out !! Highly recommended!!

+6

A typical McDonald experience - staff was straightforward and friendly. The drive thru experience had no issues.

THIS IS WAS AMAZING! First I hesitated to get McDonalds because of your rating but lowkey the best McDonalds I had so far! The food was good and wasn't so low quality like the reviews. Service was …

They've never got my breakfast wrong. Extremely sweet customer service & consistent service. I hope McDonald's bosses read this and pay them better cuz, this place minus money!

Greek style food, pick each ingredient, make a bowl, or a wrap. We waited a long time for fries, finished main order before we got our fries. After sometime I went back to give Rachel’s another try. Several friends told me they Loved ❤️ their food. I ordered the Chicken Souvlaki in a bowl.🍲The staff was friendly and explained each ingredient that I asked about. I am glad I went back, the Chicken Souvlaki is was good. 😋

The food is great, but there is no consistency in the quality of taste. One day, the food may be very fresh and taste outstanding, but another day, the food may be off a little. I would ask to try a small piece of protein before purchasing since it's hit or miss. But overall, I give Rachel's 4 out of 5 stars.

Visited McDonald's drive-thru for a sweet treat. After checking out the sweet options, I landed on a medium chocolate shake. It came standard with whipped cream bursting from the domed lid.

I'm really not sure why this McDonald's is rated so poorly, even for a McDonald's. There's plenty of space in the drive thru and you can literally walk over from the Kroger. My order came out in reas…

Stopped by this McDonald's for a quick bite with two drive-thru lanes, which helps keep the line moving. Just a heads up--getting in the McDonald's if you're traveling south on Studemont can be a bit…

This location is right down the street from my job. If I need a quick breakfast in the morning, I stop here. It does get pretty busy, but I must say that they love the line pretty quickly.

Just expect to wait an extremely unreasonable time for your order, even when ordering ahead of time through the app. Also the employees are very rude and majority of orders i've placed have been in…

Came for lunch today and I'm only giving 3 stars because the gyro meat we had in our gyros was way over cooked and salty, to where some of it was little charred pieces. All the veggies were fresh, the place was clean and staff was friendly. We ordered 2 gyros and a side of Greek fires and it came to $32, a little much but would have been worth it had the gyro meat not been overcooked.

Lysbeth Anderson

Chikfila is starting to become one of them. They had great food and expectations were great, but now, employees lack communication skills. I guess they hire just anyone. They are slowly becoming a McDonald's where everything sucks. I wish they were stricter on phone policy while on the job. Don't work too hard buddy!

Hope Harrigfeld-Rodrigue

My family stopped here during a two day outing. The food was very good but the management was horrible. I'm diabetic and was getting ill due to the fact of not eating anything yet. While inside I was very ill waiting for our food. I believe it was the manager continuously sending an employee over trying to rush us out. It's embarrassing enough for me not feeling well in public but then to feel like I had the plague uncalled-for. We tried explaining the situation but they would hear it. Maybe it's because my family looks a bit different with brightly colored hair and wearing all black. What if I was that manager's relative. Would she like someone to treat them like she did to us. If you're unsure of something ask don't assume you know the answer.

Love this place usually order twice a week but haven’t in a while. I work in the restaurant business myself and know times are tough but wow have they downsized. Receive half a rice bowl. I received one scoop of rice , , ,one chicken, and very little of everything else. When I made a comment they said this was standard. I then asked for the fountain drink and got this size. $15 for this is insane. Really hoping it was the workers that are this bad and not the restaurant.

Online order a veggie bowel. Which should have peppers and onions. And I get neither. I got a bowel with rice and a few veggies for $18 what a waste of money

As much as I love Rachels I cannot afford to eat here anymore for the quality and portions have dropped significantly. Almost $18 for a bowl that isnt even full. With the amount of options of other local takeout places including other Mediterranean places I might have to drop Rachels.

Ordered for the food to be ready at 635 for it to pop up at 645 that it was finally done. To get inside for the fries to be super soggy like they had sat for 30 mins. To look in the bag to find no dressings (or the extra dressing I paid more for) in the bag. I don't blame the employees the 2 girls running around like maniacs on a Friday night must have been awful for them and the amount of orders they probably had.

Alexis Reedy-Harris

Ordered 3 meals and 2 of the 3 was not meeting expectations. My chicken tortilla soup has undercooked beans in it and also they didn’t put the chips or saltine crackers in the order. Also my kale salad was soggy and wet as if the kale wasn’t fresh.

Jason Millan

Mobile order is hit or miss at this location. Sometimes they will forget to add bacon or cheese when I order my breakfast sandwich, no problem. Drive thru was oddly slow with only 2 cars in front but the wait time was about 10 mins. When I got home I opened my order and noticed to have a different sandwich. I called and had the phone ringing with no answer. Will I stop coming here? Maybe to this location only because they are building a new one next to me.

Tony M

I’m really disappointed in this ChickFilA. I just came here for dinner. The drinks weren’t marked, so we had to ask which was which. The staff member came back with the drinks marked, but one of the drinks wasn’t what we had ordered. Then, when I went to eat my fruit cup, I realized I hadn’t been given a spoon. Minor issues, I know. But, a correctly prepared order shouldn’t be something the customer has to work so hard for. What’s going on? I hope this isn’t an indication of poor training or declining service levels.

first the service was horrible there wasn't even a cashier at the front i had to wait 14 minutes just to order. when i finally ordered it cost me 29 dollars just for a burger and fries. and it was …

first the service was horrible there wasn't even a cashier at the front i had to wait 14 minutes just to order. when i finally ordered it cost me 29 dollars just for a burger and fries. and it was …

first the service was horrible there wasn't even a cashier at the front i had to wait 14 minutes just to order. when i finally ordered it cost me 29 dollars just for a burger and fries. and it was …

Terrible prices n service....cheese cost as most as a crappy sandwich...takes 15 min to get order

Terrible prices n service....cheese cost as most as a crappy sandwich...takes 15 min to get order

Terrible prices n service....cheese cost as most as a crappy sandwich...takes 15 min to get order

Placed a breakfast order of 2 sausage McMuffin meals and 2 big breakfasts. Got home and found that neither of the sausage McMuffins were in the bag and one of the big breakfast did not have the e…

Either get new management or close this Mac.Donald's down. They serve breakfast at 3 am . The employees are disrespectful and food is disgusting even for McDonald's

I'll never come back as long as the system doesn't change, and im alerting the BBB .the manager alize was the most rude person I've ever dealt with .while spending my money! Never again. I've had s…

I came Saturday night, to get a frappe. After waiting in a long line the told me their system was down, that they were only taking CASH $$. I asked why? They said. Sir we don't have water, fries or…

They served me old reheated burgers from the day before. I visited this location for lunch on Black Friday. I ordered 2 cheeseburgers and fries when they first started serving lunch. The fries we…

They served me old reheated burgers from the day before. I visited this location for lunch on Black Friday. I ordered 2 cheeseburgers and fries when they first started serving lunch. The fries were…

Consistently inconsistent. Ordered online for in-store pickup. No sauces on either bowls. Paid for double protein, chicken and gyro. Only received gyro and it was a laughable amount. I wish this was a one off occurrence, but it isn't. Rachel's food is amazing, but I'm always hesitant to recommend it to anybody, bc you never know what you are going to get. Quality has tanked as more locations open.

Ordered my food online. 1. Food didn’t come with a lid. It was wrapped up with aluminum foil. 2. Food came in a plastic bag (not the Rachels bag.) 3. No silverware, napkins, or sauce was provided. 4. Bowl was barely full. Zero stars! Terrible!!!!!

We love coming here to get food but this is the second time they have forgotten my dressing. The first time I picked them up but I'm not driving 20 minutes to pick up dressing that should of been in the bag. I called and I got told they can't do anything for me but be more careful next time. I don't think I'm going back for awhile.. Well we went back tonight after 5 months of not going well, I ordered steak and got chicken, neither one of the salads had cheese. The fries are nasty and look like they have been sitting for awhile. I called to tell them about us getting chicken instead of steak. There answer was they had no steak in the building. I asked why they didn't say anything when it was picked up and he had no answer for that. I will no be going back here. I am done with the food not being what I ordered and then them not doing anything about it.

ONE star for the sloppy wrap that you employee made for the 4th time in 2 weeks. The manager said it is hard to hire good employees. Train them, you have good food but I will not be back because of the poor attention to detail that your employees have at this location. The attitude of I am wasting thier time coming in today; is a waste of my time, money and business.

So i did like this place. Always get the same thing everytime. This was my bowl i got today. Absolutely ridiculous. Had someone pick it up for me so theu had no idea how much was supposed to be in there bit this is getting really cheap with prices going up.

I went in at 150 pm and it was dead. Got my food and it looked good! However, the food was the worst it’s ever been. I have gotten hard rice from Rachel’s in the past and I just figured it was an off day but this time!!! YUCK! In addition to that, the tzatziki was disgusting. Like the only thing I could think of is the smell of a dirty mop but in your mouth! I gagged! This place is going down hill! Also, i understand covering the food but doing it with metal lids so the customers can’t view it to see what looks fresh is odd. Rachel’s bowls are not cheap and I am so disappointed that this is what I was served despite it “looking good”.

HORRIBLE experience. I ordered Greek fries with chicken; Everytime I order it, I’m charged a different price. This particular time, the young girl working charged me for 3 sides, to account for the chicken I guess; then refused to give me a refund when I felt like I was overcharged. I ended up speaking with Management at a different location & got a refund. Never again at Niagara Falls Blvd.

Hello, I had a horrible express at  Rachels at  1395 Niagara Falls Blvd, Buffalo, NY 14226. I had to call the original location to get assistance.  The manager overcharged me after being very nasty to me. He charged me $8 for extra meat (the receipt said 16oz of chicken) He was very rude very disrespectful, and not willing to help. I hadn't left the store yet or opened my food I called the original Rachels on main street right away and the lady at the original Rachels location was very supportive!!!. The other worker at Niagara falls blvd location even said "yeah he shouldn't have charged you that much" They wanted me to leave the food and recipe and stated I would get a refund in 2 weeks !!!! and that didn't sound right to me. When the manger first cashed me out he didn't even tell me how much the order was I had to ask but only to see on my receipt he charged me $8 dollars extra on top of my 14.99 bowl when extra meat is usually$3-4 dollars . i would leave a 0 if i could .... the lady from the orginal Rachels said she would contact cooperate.... why is there no customer service number and the email online doesn't work for customer service either

We ordered and were waiting for them to charge us and the lady at the counter had an issue, some guy came in and literally punched the system aggressively and that kinda spooked us. I hate the fact that they can’t communicate properly with the customers as well. And the food was mid!

Amanda Marie

They really need to figure out the parking and drive thru situation at this location. There’s very little parking And if you’re in the first line from drive-through, they’ll bring you your food while they’re still Five cars waiting in front of you so you have to sit there and wait until they bring those cars their food or you can cut across the other line.

Cassandra Villalobos

Came here looking forward to grabbing a nice little Monday sweet treat, but unfortunately was told the ice cream machine was broken at 8:00pm. The employee was also rude and seemed like we were an inconvenience to asking for a milkshake. ☹️

Lizzy

Everytime I come to this location it is an absolute mess. The food is consistently good but the way they allow people to park anywhere blocking up the drive through line is ridiculous. This has happen on serval occasions I try to avoid this location it is too inconvenient. My last straw was when I received my food and still had to wait 12 minutes in line because the person in front of me had not received theirs yet leaving me and several other cars to be stuck behind them even when we received our food. Update: went today and they let two cars block up the two way lane. People should have to park in a adequate parking spot

Megan McKinney

I loveee CFA and have never ran into a problem with them, unfortunately after today I don’t think I can return because my chicken was raw! I ordered a 5 count of nuggets and into my first one it had a weird texture, I took a look and the other half of my nugget had some pink.. I should have known to just stop there but I thought to myself this is chick- fil- a, surely my food isn’t raw.. well after eating some fries and trying another nugget this one was worse! Not only was I disgusted as to what I saw, but I also am 8 months pregnant! I almost threw up when I saw it and I’m not being dramatic, my whole lunch was ruined at this point. I’m so disappointed in this company and the lack of inspection they had today, thankful it happened to me and I caught it, I’m just hoping no one else has this and gets sick from it..

Arno

SMH! I asked for my grilled chicken nugget. They gave me 3 pieces. Cold fries And no straw. Worst experience I’ve had in a chick fil a