El Pollo Loco

Good food, lovely atmosphere!

The workers here were very nice and attentive; they address me by my name even saying "bye Joseph have a nice day" as I left, helpful when I struggled using a coupon, and patient while I fumbled through my order. Fast++ Clean++ Kind outgoing attitude+++++ The food was not bad either for fast food.

Always clean including restrooms. Friendly staff. Food always freshly made. Greatly ran franchise

I came for lunch on a Friday around noon and the line was out the door. But the employees were super fast and it didn't take long at all to order and receive my food. Hot and fresh, with great service. Thank you! I'll be back.

A++++ It actually had been years since I've visited this particular location. It was so familiar as I made my entry and ordered. Empliyees were pleasant and I could clearly see a manager making his rounds and doing his management stuff. Whatever he was doing worked. Orders were taken and delivered quick. Mines took only a few minutes and was made proper and delicious. So this is what I was missing all this time. Delicious Pollo Loco food delivered timely and courteously. And lastly, the place is clean and well maintained. So I can safely say that you can eat here with confidence.

Francisco javier Torres C

Clean space, good food, much better than the one on Huntington Drive.

Celeste Castro

I just came here after leaving El pollo loco at 1212 Huntington drive because it was dirty (salon, entrance, floors, doors). This place is clean as a food establishment should be.

Carl Reyes

Always clean including restrooms. Friendly staff. Food always freshly made. Greatly ran franchise

Jose Hernandez

Quickly ordered and was out in 10 minutes with a family meal. Awesome services

Joseph

The workers here were very nice and attentive; they address me by my name even saying "bye Joseph have a nice day" as I left, helpful when I struggled using a coupon, and patient while I fumbled through my order. Fast++ Clean++ Kind outgoing attitude+++++ The food was not bad either for fast food.

Kathy Walsh

I came for lunch on a Friday around noon and the line was out the door. But the employees were super fast and it didn't take long at all to order and receive my food. Hot and fresh, with great service. Thank you! I'll be back.

Anthony S

A++++ It actually had been years since I've visited this particular location. It was so familiar as I made my entry and ordered. Empliyees were pleasant and I could clearly see a manager making his rounds and doing his management stuff. Whatever he was doing worked. Orders were taken and delivered quick. Mines took only a few minutes and was made proper and delicious. So this is what I was missing all this time. Delicious Pollo Loco food delivered timely and courteously. And lastly, the place is clean and well maintained. So I can safely say that you can eat here with confidence.

The food is so good when eaten not so often. The chicken is juicy and flavorful with their proprietary spices and marinade. I love their Pico de gallo and avocado sauce. Their mac and cheese is good, as well as the mashed potatoes and gravy. Our family loves this chicken!

Clean store friendly staff. Once again have the $5 bowl. Like every restaurant now without coupons the offerings have gotten expensive.

Good food , I just wish when ordering a pollo bowl you would get more pollo than rice and beans...they should call it a rice beans bowl...lol

Came in to try the new salsa Verde quesadea. Got the combo. Was pretty good. I would get it again. I pretty much like all of El Pollo Locos' menu. I'm a fan. I just wish the app. Would work.

Paul Van Fleet

Clean store friendly staff. Once again have the $5 bowl. Like every restaurant now without coupons the offerings have gotten expensive.

Julio Barrios

Good food , I just wish when ordering a pollo bowl you would get more pollo than rice and beans...they should call it a rice beans bowl...lol

water828

Came in to try the new salsa Verde quesadea. Got the combo. Was pretty good. I would get it again. I pretty much like all of El Pollo Locos' menu. I'm a fan. I just wish the app. Would work.

Joon K

The food is so good when eaten not so often. The chicken is juicy and flavorful with their proprietary spices and marinade. I love their Pico de gallo and avocado sauce. Their mac and cheese is good, as well as the mashed potatoes and gravy. Our family loves this chicken!

One of the El polo locos in our neighborhood. During the pandemic, this place is very popular with drive through food order. Long lines with long wait. The foods is decent and the family meal deal is great to keep us fed during this crisis. We also want support our local business by making take-out orders. Let's stay safe and fight this virus together. I am doing my part now.

regis kwong

One of the El polo locos in our neighborhood. During the pandemic, this place is very popular with drive through food order. Long lines with long wait. The foods is decent and the family meal deal is great to keep us fed during this crisis. We also want support our local business by making take-out orders. Let's stay safe and fight this virus together. I am doing my part now.

4/15/23 6:05PM. Arcadia, Ca., Store #3465. After looking at the menu and higher prices, I could tell this was a franchise location (confirmed by the cashier). Employees and service were good but the double chicken tostada salad I ordered, did not have double chicken. I used a mailer/flyer coupon for the double chicken tostada ($7 coupon versus $10.79 menu board), which helped justify the lack of chicken. Would eat here again, but with coupon and caution of what I order.

William Bilsland III

4/15/23 6:05PM. Arcadia, Ca., Store #3465. After looking at the menu and higher prices, I could tell this was a franchise location (confirmed by the cashier). Employees and service were good but the double chicken tostada salad I ordered, did not have double chicken. I used a mailer/flyer coupon for the double chicken tostada ($7 coupon versus $10.79 menu board), which helped justify the lack of chicken. Would eat here again, but with coupon and caution of what I order.

jaime nevarez

This would be my 2nd time going. The food was good. Clean & fast service. The only complaint I have was the cook is very rude. He got mad because the 1st time I ordered only 8 tostadas shells by themselves. Witch I've done plenty of times at other El Pollo Locos. Purchase price was $1 only. But, he told the lady up front oh no, don't give it. She mumbled something, so he in up charging me $3.00 because he wanted me to order more stuff. The 2nd time i went he must've remembered me because he was giving dirty looks. Not professional at all!! Only reason y I would go here is because it's very close to where I live.

That’s the grande avocado chicken bowl I got. Just 3pcs of avocados. Feel disappointed.

Sing Fong (Sing)

That’s the grande avocado chicken bowl I got. Just 3pcs of avocados. Feel disappointed.

I watched Natalie, the employee, wipe her nose, wipe her eyes, rub it on her shirt, handle money, and prepare bags of food including mine without ever washing her hands or using gloves. She got an attitude when politely told her I didn’t need a receipt after I paid because she had just wiped her nose. Everyone needs a job, but pay attention to who you’re hiring to handle food. She’s rude, nasty and her appearance is dirty. I’ve lost my appetite.

Avacado is BLACK, the lettuce taste like rotten vegetables, and the workers have a horrible service attitude, will literally roll their eyes when you ask for more sauce. Just shows how much this place has fallen, the food is not fresh at all, I use to really love this place, coming here every week.

Mr. T-Bone

Avacado is BLACK, the lettuce taste like rotten vegetables, and the workers have a horrible service attitude, will literally roll their eyes when you ask for more sauce. Just shows how much this place has fallen, the food is not fresh at all, I use to really love this place, coming here every week.