Jack in the Box
Burger · Austin
Sobre Jack in the Box
En Jack in the Box, te damos la bienvenida a un espacio donde disfrutar de clásicos americanos como nuestras hamburguesas, pollo crujiente, tacos y opciones para el desayuno. Con un toque de sabor inconfundible, te ofrecemos una experiencia rápida y sabrosa para cualquier momento del día. ¡Ven a des...
En Jack in the Box, te damos la bienvenida a un espacio donde disfrutar de clásicos americanos como nuestras hamburguesas, pollo crujiente, tacos y opciones para el desayuno. Con un toque de sabor inconfundible, te ofrecemos una experiencia rápida y sabrosa para cualquier momento del día. ¡Ven a descubrir por qué somos un favorito en Austin!
Què diuen els clients de Jack in the Box
Customers frequently praise the excellent service and friendly staff, specifically mentioning employees like J. Refugio P, Carlos, Neveah and Gladys. The Ultimate Cheeseburger, tacos, and curly fries are popular choices. Some customers have experienced long wait times and incorrect orders.
Plats populars
Ideal per a
Tip: This location is close to the university, so it's a convenient late-night option. Many customers have had great experiences with the staff.
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Preguntes freqüents sobre Jack in the Box
Opinions de Jack in the Box Austin
They cook the food very fast and it gets to you fresher than chick fil a the only thing is there short staff so it might be a minute before they get to you
First time I ever ate a Jack In The Box and it was wonderful. I had their big breakfast. Two potato patties, eggs, bacon and four French toast sticks and a Coke. And let me tell you I was so full when I got done eating all that and it was very reasonable. It was under 10 bucks. The store was very clean. The people that work there were wonderful and appreciative that you were there I truly enjoyed it. I will be going back and they're right around the corner from my house. Yeehaw
Good place nice staff person that took my order was nice I think his name was Carlos
Neveah (sorry if spelled wrong) gave us a great experience, she was very kind and had great energy even though it was late and we had a larger order. It’s rare that late night employees are this enjoyable, so thank you!
I drove thru at 02:23 am after leaving the university from work expecting a normal drive thru experience. Wow, was i entirely wrong. The gentleman taking my order then serving it did such an amazing job that I had to go back thru the drive thru a 2nd time just so I could thank him for such a great experience. The kind of treatment that never really happens anymore. I was met by his aunt Alvina who thought there was a issue with my order and she was trying to correct it. When I explained there was absolutely no issue I just had to come around again to say thank you to Emilio, I believe that was her nephews name. If not I apologize but his name wasn't on the receipt just hers. I never do this type of thing because we'll service everywhere is basically meaningless nowadays. But not this time, it was perfect. Thank you both for making my night by doing it right.
I really love this Jack location!! The staff here are always nice, professional and easy to deal with. They always get my order right! I will 9 times out of 10 go to this Jack location over Wendy's, Mickey D's So glad they are still here!
Food was delicious. Made it just how I like it and J. Refugio P was so nice his customer service was a 10/10!
You can't go wrong with a classic Ultimate cheeseburger. They have curly fries option which most fast food chains don't have, a nice change from regular fries. I came at lunch, with 3 cars in front…
You can't go wrong with a classic Ultimate Cheeseburger. They have curly fries option which most fast food chains don't have, a nice change from regular fries. I came at lunch, with 3 cars in fro…
I have been back twice and the tacos were hot and fresh, service was really good too.
I have always sour Jack in the Box and this location is so close to my hone I use it regularly. The location, venue, menu, service and food were all excellent today.
I have always sour Jack in the Box and this location is so close to my hone I use it regularly. The location, venue, menu, service and food were all excellent today.
I have always sour Jack in the Box and this location is so close to my hone I use it regularly. The location, venue, menu, service and food were all excellent today.
The food at this location was better than most. Even the tacos, and they are nearly the same at every location.
Most of the soft drinks were not in service, only coke, sprite, and power aid was working and no flavors to add.
Many years ago, the chicken supreme was my favorite sandwich. Losing it left a hole in my life and hearing that it was back, I rushed to the local JITB to grab a few. This should have been a great id…
Many years ago, the chicken supreme was my favorite sandwich. Losing it left a hole in my life and hearing that it was back, I rushed to the local JITB to grab a few. This should have been a grea…
Many years ago, the chicken supreme was my favorite sandwich. Losing it left a hole in my life and hearing that it was back, I rushed to the local JITB to grab a few. This should have been a great …
Pretty good burgers with pretty good service! I had put in an online order and was able to pick my food up immediately when I got to the restaurant. \n\nThe burger itself was filling and had a lo…
Pretty good burgers with pretty good service! I had put in an online order and was able to pick my food up immediately when I got to the restaurant. \n\nThe burger itself was filling and had a lot …
This Jack in the Box lived up to the chain’s good reputation. The full menu being served all day was an attraction for me today. I will return to this location.
I went here for tmobile Tuesday. I usually don't eat here but I tried the ultimate burger. It was better than I was expecting. I went during the lunch rush and my order took a lot longer than what the app had said. Good experience overall.
I seek Jack in the Box when wanting a quick and good meal. This location was disappointing today. Wrong order and cool food were served.
I seek Jack in the Box when wanting a quick and good meal. This location was disappointing today. Wrong order and cool food were served.
The WORST employee customer service imaginable. I not only waited for my order to be taken at least 10 minutes. (I stayed because I needed to make a point) I was only "waited on" after tapping loudly on the counter for another 3 or 4, Screw This Place !!!! Like David said in another review, absolutely no foot traffic, only drive thru, plus, i was denied access to the restroom. Plenty of employees working. This obviously is a long standing problem, and needs greater supervision by anybody who can take the lead. GL ________________________ Sitting, ready post, 3 more people walked out, only because there was nobody to take the order. Get a customer self order device, or get it together
I ordered a chicken sandwich combo and a couple orders of 2 tacos. I received my drink and tacos. I got home to discover that I had only taken home the tacos and a drink. When I called the manager on…
I ordered a chicken sandwich combo and a couple orders of 2 tacos. I received my drink and tacos. I got home to discover that I had only taken home the tacos and a drink. When I called …
I ordered a chicken sandwich combo and a couple orders of 2 tacos. I received my drink and tacos. I got home to discover that I had only taken home the tacos and a drink. When I called the manage…
I ordered a chicken sandwich combo and a couple orders of 2 tacos. I received my drink and tacos. I got home to discover that I had only taken home the tacos and a drink. When I called the mana…
I already filed a formal complaint about my experience here, and I still haven't received my refund. More than anything, I'm just confused -- because I've never experienced a place with no customer s…
my food was not supposed have bacon or cheese it was two jumbo jack burgers that I ordered I tried to call the one on Ben white and montoplis and it just goes to voicemail and my husband told t…
my food was not supposed have bacon or cheese it was two jumbo jack burgers that I ordered I tried to call the one on Ben white and montoplis and it just goes to voicemail and my husband told them …
I just order a extreme sausage sandwich on crossiant bread without the egg and why did I get one sausage, the egg and cheese. The overchanged me and still did not get my order right.
The service here is terrible, I came here for a quick lunch and I used the drive thru. Big mistake because bye the time I got my food my lunch break was over. The bad thing about all of this the lo…
waited about 10 minutes for a triple and got a double with everything on it and I asked for a triple with CHEESE and KETCHUP ONLY. Would give 0 stars but not an option
I got food poisoning from your tacos this past weekend..Never going back ... something was not right ..either meat was spoiled or lettuce was bad ..
Dog water. Only people in the drive though. waited 20 minutes just to go inside and get told the fryer broke which I doubt your employee was just to high to do his job which was extremely obvious.
I just orders some tacos and fries, the tacos were only lettuce and fries were far from fresh.....
Almost my entire order was wrong. None of the burgers had any condiments, and the curly fries were just old leftover bits.
so it says you are open 24hours... IM ALREADY IN LINE IN THE DRIVE THROUGH (1:30AM) and i have been waiting in line for 10 minutes and one of the employees put a sign up within 7 minutes of me wai…
A letter to Jack, You're cooked. It's over bro. $3.49 for a small drink? $5 for some kiddie chicken tendies?! You really are a clown. I waited at this location for 1 ham breakfast Jack... Btw used to cost like $1, now it's $3.78. *honk honk* The time I waited in the drive-thru, I ACTUALLY LOST MONEY, I could have been at work making overtime money. In total, Jack, you owe me for spending $4 on a breakfast Jack and losing out on overtime pay totaling $9.94 for 15 min of my time. I want my $13 Jack. Bring back the old Jack.
Not good waited 25 minutes and food was still cold
Angelica was our registered staff. She was rude she grabbed the money when we paid roughly. We sat down to eat when another customer threw up on the floor. I got up and informed Angelica and she said they we're too busy. I could not eat my food knowing that was on the floor then she sent a young male worker to put a wet sign on the vomit 🤢. When I asked for her name she told me to have a blessed day sarcastically. I go to this Jack in the box often and the Manager is so friendly and makes sure the restaurant is very clean. She was not there unfortunately.😕
I have been sitting in this drive through for 45 minutes and havent even made it to the window absolutely the worst service I've ever received
I experienced a significant breakdown in customer experience and brand integrity at this location. A fundamental operational failure resulted in a 15-minute service delay, which directly impacted my schedule, despite a complete lack of foot traffic. A key customer amenity the restroom was denied to me as a paying customer. Furthermore, the deliberate decision to cover all outlets created a hostile environment, culminating in staff threatening to call law enforcement and demanding my departure. This entire customer engagement appears to be rooted in discriminatory practices, as the hostility was based solely on my appearance.
Previously a friend of mine was told they weren't hiring even though there were signs on the building suggesting otherwise so you can imagine my shock when I went there yesterday to find the the drive thru full of cars , the guy at the window said he was by himself which made no sense because the manager said they had a full staff, it took forever to get my food that I ordered online and when I got it It was cold and I was missing my mini churros. And just now when I called them someone hung up on me because I asked to speak to a manager it was a horrible experience and I'm never going back!!!!
I order 4 different meals via drive-thru, but found out I got 3 meals only when I got home! I got 4 drinks so I thought I got what I ordered when I was there. So I drove back, waited another 10 min to get my missing items. Wasted my time and gasoline!⛽️ What’s more? After I returned home, my buttery Jack burger became a Junior burger!!!! I called back and the staff who picked up the phone said she is sorry and asked us to go back to get the correct one. We refused to go back again, she said she will give us another one…
If I could give 0 stars I would. This is the 3rd night I have driven here only to find the doors locked, people inside, and barricades in front of the drive thru. They won't answer the phone even though their website clearly states they are open. There's an option for delivery, but last time I placed an order I was told the store was closed and I would have to call them during the day to get my money back.... still waiting on that too.
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Austin, TX 78729
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Austin, TX 78729
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