Doppio Malto

Serena Brena

We went there on Sunday for lunch (first weekend of opening). The place is shared with rossopomodoro. It's unclear where the entrance is because there's no front door, but it looks more like an emergency door with a simple handle, which was also accidentally locked at the time. The place is very spacious inside, and they sat three of us at a small round table near the beer taps. What can I say? I saw the staff in complete disarray: endless problems with the beers, incorrect orders, the "bosses" who didn't know how to handle the situation, the waiters were like crazy. A lot of wind blows through those tables due to the influx of people; they're tiny tables for three people. They don't have high chairs, no internet, and no Wi-Fi. The Sicilian appetizer didn't arrive because it was sold out (we weren't notified immediately, but after half an hour). In the end, they didn't come by to take our dessert or coffee orders, so we left. I've seen people who made reservations and didn't have a table for seven or more people. What a shame to open something when the service it can provide isn't ready yet.

Martino

If you have to go to the theater, DON'T go unless you have at least 2.5-3 hours. We arrived at 7:15 PM, ordered at 7:30 PM, and at 8:45 PM the burger still hadn't arrived... We left without having eaten, with a box delivered to the cashier... The service was too slow and disorganized. The box was beautiful, though...

Allison Jesuis

I can't describe the experience, except as absolutely negative. We went before a show, 7:30 PM, many like us... but we felt like we were lucky because we managed to get a seat before everyone else came in. We sat down, dirty cutlery, chipped glass, menus???? Only one of two, it looked like he was passing away... it was torn and worn beyond belief. Disgusting... so dirty!! We ordered because we no longer have any other option for dinner before the show. 45 minutes and... nothing, we never had dinner. We asked several times, but they said the wait was 15 minutes, but you could see from the faces of those waiters that they didn't even know. But what could you expect... they didn't even know the table numbers, but because the numbers were assigned randomly to the tables! How can you work like this? I come from the restaurant world, and I may be very critical... but really, nothing was working in this place. Lots of tables were in the same situation as us, and the dishes came out every now and then, but slowly... really slowly. In a place where you know you'll have a pre-show crowd, you can't afford to work like this; you absolutely have to be organized. NB: If you think you can save yourself by eating pizza at the place next door, "ROSSO POMODORO," forget it; it's the same situation. Plan ahead and go eat somewhere else outside of this center. It's a shame, because Chorus Life is truly a beautiful facility and should offer spaces capable of sustaining its level.

Francesca Rota

Excellent food and a charming atmosphere. The worst service I've ever seen: waiters who leave without knowing which table they're supposed to go to, missing dishes, and customers who are notified until the last minute, an hour and a half wait. A humiliating and humiliating experience for us and for the staff, who are clearly not managed or organized in the slightest.

Gianluca Volpi

It's not the fault of those poor, hard-working guys, but they're probably poorly organized. They didn't get anything right, practically disastrous, but the blame simply lies with those in charge. When it came time to pay, a woman, probably the manager, came over and yelled at the girl to close the cashier's door and go talk somewhere else because other people had to pay. An embarrassing situation, like the entire service. Definitely not worth returning.

veronica zambelli

We had lunch today, and to say it was disappointing would be a compliment, and now I'm explaining it all. Point one: We wanted to go to Rosso Pomodoro. We went in and asked for a seat. The waiter said, "I have a seat over here." We said yes, but didn't specify that there were two restaurants with ONLY ONE ENTRY. I find it in bad taste not to specify this, especially since the waiters are the same in both restaurants. We went in at 1:15 PM and were told there was a 30-minute wait. Okay, so we were left at a dirty table that we had to have cleaned. Dirty cutlery and greasy glasses... at 1:30 PM they came to take our order... The last course, after I got up to say it wasn't there, was at 3:00 PM. UNCOMMENTABLE!!! Cold chicken steak, a great grilled piece, a real highlight, arrived on a grill to keep it warm, the grill turned off 🤦🏼‍♀️, the cold pan, and finally the raw chicken... good tartare, and the eggplant parmigiana wasn't bad either. It's pointless for you to keep writing in your review responses that our opinion is important and that you take it into account, because instead of taking it into account, you should be applying them. Unfortunately, I wouldn't go back and I don't recommend it.

Federico Bertoldo

A horrifying experience, to say the least. After a 40-minute wait for a Margherita and a Caprese, we asked how much longer we had to wait and were told at least another 20 minutes. We decided to leave, so I went to the cashier to pay for our drinks. I pointed out that we hadn't eaten and that the cover charge should have been removed (paper placemat, untouched cutlery, no bread or breadsticks). I was told that it was noted on the order and that I should go and speak to the owner. I say that after 40 minutes of waiting, I didn't go looking for the owner, and the cashier didn't go and call her, but instead presented me with the bill with a €6 cover charge (there were three of us). You gained €6 but lost customers, who, I remind you, are the ones who should leave your establishment happy and satisfied. Not recommended.

armando magro

We went to eat at the Double Malt before a show. It took them 50 minutes to bring me a salad. The waiters, all very kind, wandered between the tables, not knowing who to take our orders to. Probably because the tables are numbered in greyhound numbers. In my opinion, we paid an outrageous amount for two salads and two beers. If you ever need to eat before a show, do it at home!

Marta Princy Bocchi

A shocking experience in 51 years of life, I have never had a restaurant not let me choose the menu... I was at a dinner where there were pre-established menus where you could eat pizza, hamburgers for €35 (I chose the hamburger menus). The choice was between three hamburgers, one of which was vegan. I asked for a glass of wine, I couldn't choose, either I took a bottle or drank the house wine. Being the only one drinking wine, I settled for the house wine which was absolutely UNDRINKABLE, practically vinegar!! The music was so loud I couldn't speak to the person in front of me, in fact, when I left the place I was speechless... As soon as we arrived, we had to go to the cashier. There were the usual elastic bands to divide the spaces. And the gentleman, who I believe was the organizer, without moving, the band asked me to pass within 10 cm of the wall between the band and the wall. (I stood to the side, and managed to pass because I weigh 43 kg, but I told the gentleman that if I weighed 150 kg I would never have been able to pass, to make him understand that he would have to move the band. But the gentleman didn't understand!! Because he doesn't know how to do his job!) When we got to the cashier, there were two of us, the cashier asked us for €100. We looked at her and asked her why we haven't eaten yet???! She replied, there are two menus: the full menu, €50, or the hamburger, €35... So, I said, "Excuse me, but I pay after I eat. I don't even know what's on the menu!" You can choose either fish or meat. In the end, to avoid being thrown into a menu where I definitely wouldn't have eaten the entire thing because I didn't know what was on it (and I repeat, I've never paid before eating!!!), I chose the hamburger menu, €35 including a glass of house wine!!!! It was a terrifying evening. I should add that I've organized dinners and worked in nightclubs for over twenty years, so I know how to organize evenings and I strongly advise anyone against going there! I politely asked for a glass of Negramaro (which was on the wine menu!) and they told me I had to order the whole bottle. So I asked what other wines they had by the glass and they told me...none!!!!! FAILED

Paolo Vaini

We went to Doppio Malto for dinner on Friday, October 10th, and unfortunately, we won't be returning. We ordered a chicken and an octopus burger: the chicken was okay, but the burger was truly inedible! It was cold, poorly assembled, and the octopus was extremely tough and rubbery. The fries were even worse: cold, soft, and stale. The service was nonexistent: the waiters were too busy setting up a huge table on the indoor stage to notice the customers at the tables. No one came to check if everything was okay or to collect our plates. In the end, we got up and went to pay directly at the cashier, very disappointed. A place that truly leaves a bad taste in the mouth. Never again. Highly not recommended.