Megan Nicole

Dairy Queen has always been a favorite place to go for burgers and blizzards. However, I ordered a few meals for my family, and then a blizzard. The cashier told me that they couldn't make blizzards today due to the machine being down. I asked if it's the same machine to make shakes and soft cones, because we would gladly order those instead. He said it was all the same machine. So disappointed, we paid and sat down waiting for our order. Then, we saw a customer order and be served a soft serve sundae. And a few more minutes later, a man getting his blizzard. If anyone else told me this happened to them, I'd assume they were probably to blame and leaving out part of the story, but I'm truly not. No clue why this happened here, but it did. The rest of the food was decent though.

Carolyn Lamb

My husband and I stopped here on our way home. It was very clean on the inside and outside. It took a while for us to take our order. We placed our order and waited a while for our order to be brought out. They gave the wrong burger and when I realized it, we informed the manager. Since I had already eaten on the burger, she said she couldn't do anything about it. There was no offer to refund the difference, and she was not very nice about it at all. I would understand the length of time if there were a lot of people, but there were only a few people there.

Poor management means a poor poorly run restaurant. Skilled labor isn't cheap and cheap labor isn't skilled whoever is managing over the Dairy Queen in Brenham Texas needs to be replaced, but of course they can't find anybody worthy because they pay pardon my expression peanuts. Update. It's been a year since I've been here The year is 2026. They replaced the managers and she's younger than the previous one. They underpay over work and I've been in line for over an hour and I just got my food.

This dairy Queen takes too long to prepare your food then they don't have stuff in stock so you getting your food without the sour cream or anything that you need with your food this just ridiculous and lie about putting ketchup in my bag to my face smdh

Marissa de la Vega

Omg! I'm so upset. I wanted a blizzard, but instead I got milk with toppings. The child at the window, had not manners, did mot greet me and just regeneratedmy order and gave my my total. She proceeded to put ice cream in the cups for the blizzard, and the cups just sat there...MELTING. She finally puts the toppings in and AGAIN, the cups just sit there. She handed me mine and it had turned to milk. She did not even flip the cup over. So, I have milk sitting in my cup holder, then it took about 5 more minutes to get my other two Blizzards. I want too pour out my milk and have them redo it. But I did not want spit in my cup. I opted to write a review instead. I'm highly upset.

J. Diggs

This used to be the best ice cream, especially the cheesecake Blizzard which was always so delicious. Unfortunately, the last three visits have been a disaster!!! We kept coming back thinking the issues were just flukes, but nope...The last time, the person at the window flipped it and part of the Blizzard spilled out. She just laughed and said “oops” and handed it over. This time, the person at the window didn’t even try because the Blizzards were so runny and overflowing. We ordered four and while we were still waiting, they were already dripping and making a mess in the car. By the time we got home (just a five minute drive) the Blizzards had turned into soup. What is going on at this location?

Tye West

Grabbed to-go on my way to work yesterday and was served a like-warm microwaved burger. They weren’t even busy. Decided to try again today, and same thing. The cheese wasn’t even slightly melted. This place definitely needs to hold a training day/week. The manager also seemed to struggle with counting the drawer. I know this because I almost had to help them just to be able to get an order in.

Aldo Rebollo

I ordered a number 4 with no veggies because my wife is allergic. However, even though they re-made it on the Spot, it was still wrong.

Gurlsr

This gotta be the most bipolar restaurant I've ever gotten food from (Delievery) They either do my order completely right. Or they screw up in the worst ways possible. Here are some few examples. One, They kept adding cheese in my burger that supposed to have NO CHEESE ANYWAY. Two, They added Peanuts in my blizzard oero royal treat. (Picture added) where did they even get that from? And three, which is the reason why I'm even making this- is that I ordered, A burger with no cheese, like always, a blizzard milkshake, a dilly bar, and fries. TELL ME WHY I ONLY FIND MY MILKSHAKE AND A DRY BURGER THAT TASTE CANCEROUS. I love my fast food workers, but honestly- are they even working? Houston's fast food was better than this.

Jack Schumacher

Ordered a #4 at drive through as a "regular" combo ($9.79). The attendant did not give me a price before pulling up to the window nor did she tell me the cost when taking my cash. I gave $20 and got $7.84 in change... Apparently they up sized me without me knowing.. AND after getting back to work, they skimped out on the large fries! Why upcharge and then not deliver? Very bad business.

James Jones

This place is awful. 30 plus dollars for 2 hamburger meals and a blizzard. One hamburger didn't have any hamburger patty and they also shorted one of the two fries that we paid for. To top that, when I tried to call, nobody answers the phone. I hope these idiotas go out of business.

sara rodriguez

If I could give this place zero stars I would. We were on a long road trip and decided to make a quick stop through the drive through for food. They took literally forever, the guy didn’t know how to swipe the card correctly had to get a manager to help, after what seemed like forever we finally got our food. Only for the french fry containers to be half full and the other half stuffed with ketchup packets and they were cold, the burgers were even colder than the fries they were literally cool to the touch and the meat pattys were half the size of a regular one all we kept eating was bread. And the cheese in the burger looked like it was slapped on last minute. It was cold wasn’t even melted. Trash service and food.

Charlene McCartney

Unfortunate stop in Brenham for a much anticipated Hunger Buster was horrid! Restaurant was filthy-sopping wet counter for condiments, floors were wet too. Asked for more ketchup packets and they were covered in sticky honey, women’s bathroom looked like a war zone and got my burger (had to back to get the cheese I added and paid for) and you couldn’t taste anything other than the mustard soaking it!! See pic. Whoever owns that location needs new management.

Zach

So I ordered a grilled chicken salad with light Italian. The guy taking the order put crispy instead of grilled. And then they didn’t put any chicken in my salad!