Madisons
Bar · Bronx
Sobre Madisons
En Madisons, te damos la bienvenida a un rincón vibrante en el corazón del Bronx donde la cocina mexicana y americana se fusionan en un ambiente relajado y acogedor. Somos tu café de barrio favorito, un lugar para disfrutar de sabores auténticos y momentos inolvidables. Ven a descubrir nuestra ampli...
En Madisons, te damos la bienvenida a un rincón vibrante en el corazón del Bronx donde la cocina mexicana y americana se fusionan en un ambiente relajado y acogedor. Somos tu café de barrio favorito, un lugar para disfrutar de sabores auténticos y momentos inolvidables. Ven a descubrir nuestra amplia selección de platos y comparte la alegría de una buena comida con nosotros.
Què diuen els clients de Madisons
Madison's receives mixed reviews. Many praise the friendly and attentive staff, fast service, and good diner-style food, especially breakfast. However, recent negative reviews cite declining service, high prices, small portions, and issues with food quality and cleanliness.
Plats populars
Ideal per a
Tip: Breakfast is served all day, but there's an extra $1 charge after 11 AM. Vegan options are available, and the staff is accommodating to dietary needs.
Services
Què veure a prop
Dades de Wikidata
Explora els voltants de Madisons
Madisons es troba a Bronx, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
Patrimoni Històric
- Dollar Savings Bank (A 107m) — defunct bank founded in New York City in 1890 Lugar inscrito en el Registro Nacional de Lugares Históricos
- Hertlein and Schlatter Silk Trimmings Factory (A 315m) Lugar inscrito en el Registro Nacional de Lugares Históricos
Edificis Religiosos
- St. Pius V's Church (A 130m) — church building in New York, United States of America
- Immaculate Conception of the Blessed Virgin Mary Church (A 361m) — church building in New York, United States of America
Parcs i Jardins
- Clark Playground (A 156m) — park in the United States of America
- Patterson Playground (A 307m) — park in the United States of America
- Ryan Triangle (A 382m) — park in the United States of America
Altres Llocs d'Interès
- Bronx Opera House (A 310m) — hotel and former theater in New York City
- Opera House Hotel (A 318m) — boutique hotel in the Bronx, New York City
- Patterson Houses (A 330m) — public housing development in the Bronx, New York
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Preguntes freqüents sobre Madisons
Opinions de Madisons Bronx
They chicken quesadilla are wonderful and the chicken fingers are great too, my family likes the mozzarella stick, nice place to eat really should try it,
I’ve been looking everywhere for the best grilled chicken salad. Finally found it. Thank you Tony for stellar customer service!
Great service and food. Friendly staff. Always come here every Sunday for breakfast.
Excellent food, the staff is great, reasonable prices, if you like Mexican food, try the burrito you'll love it!!!
Their homemade potatos are amazing plus the size of portion of food they provide is perfect!! Definantly recommend this place.
Lovely place, friendly and helpful, food was fantastic and it was ready fast. Very pleased all around.
Good food, friendly service and a great value! Lots of healthy choices...
The best breakfast in the area !! Everything is fresh and delicious. Family business with a family setting . You won't be disappointed
Good place compare to some areas around the area. Usually place orders on seamless and prices some reasonable and the food taste great.
Great Food ! Love it here !
i go to madison pretty much everyday monday-friday for breakfast and/or lunch. they're friendly, the food is always great, they know my name, and it's probably the best neighborhood spot in the mott haven area. always clean, food comes out pretty timely, and the staff and owner are A+
I sat there to kill sometime since I was between clients. The service is excellent but the food got me, I had tostadas and they were on point, so fresh and delicious 🤤
I love the Madison wrap and the forever young smoothie. Prices are not that bad. The staff is wonderful. They offer great recommendations.
Incredible place to eat coming out of school hungry this place was definitely the go to for a bite. The atmosphere is very relaxing and customer service is great and food is affordable.
Good Food. A little pricey for it to be in the Hood. But I like they keep the service quick and environment calm. Cool to sit down and eat sometimes.
Great food and always friendly service. It’s so hard to find good healthy options in our neighborhood, they’re truly a gem!
Nice small spot for quick in the go breakfast. I get my bacon egg and cheese on a toasted bagel or my butter and jelly. The staff is nice the I never have complaints.
This spot is so bomb to me fr fr . Like I already wrote a review on grub hub but I got to update it and just give them a extra 5 points . As far as delivering and instructions you can never go wrong with this spot . I ask for extra bacon cause it was not a option online and charge me they did exactly that , every time I order this smoothie I ask for it extra extra Ice that’s exactly how I get it . They are so amazing!!
I loveeeeeeee Madison whenever I don't feel like cooking this is my go to place since they have opened ... its always order to go though ... i sat inside once their serve was amazing. They are very nice to the customers. U wouldn't be disappointed at all. I think I tried everything on the menu 🤣🤣 my favorite are their waffles and bacon cheese burger deluxe ...ohhhhh let me not forget they know their customers whenever i call they know exactly what im going to get u dont get that often.
I go there all the time and I took my fiancé there for the first time 2 years ago coming from CT. and she really likes there food. Very friendly staff and attentive. The prices are very reasonable for the amount of food you get on a plate .
If you’re looking for a nice, casual, laid back place with good food, fair pricing, and in the south Bronx, then this the place. Staff is friendly, the atmosphere is colorful and inviting. Great place to enjoy a meal, and it won’t hurt when you see the bill.
One of my go to breakfast places . The people here are great the food is amazing and they listen to directions and notes when you order online . Their bacon egg and cheeses are bomb and their cheese burgers and onions rings wow . I’m also a fan of their chicken wraps .. they are a must try
This was great American diner I came across since I have been back in New York! Food was great! And the staff are friendly! Have to say you must come by and eat! Good salad's too
I love this cafe!! I’m telling you it has not disappointed me. I just recieved a breakfast order I placed for delivery and they packed it up so nicely and organized!! And those waffles were delicious. Madi good job! 👍🏼😍
There is nothing special about the atmosphere since it appears that most people order from here for delivery or pickup. The food is good and healthy fruit smoothie options.
The customer service was great! As soon as you walk in, you're greeted with a smile. Best of all my bacon egg and cheese was delicious 😋
Foods amazing the atmosphere and it's waiters are astounding however the males behind the register are what kills this business. They'd rather talk amongst each other and not listen to your order than get angry with you when u tell them they messed up. Unless the women are behind the counter, I.HOP is up the block.
I had been to Madison Cafe lots of times. It's just a couple of blocks in my neighborhood. I tried their dishes & I can tell you, it's really delicious. Their quesadillas & wraps are awesome. I'd definitely recommend this place.
All staff are very generous and they love what they are doing. I pick everything bagel and coffee from them many times. As soon as I call them, they know my order already, so you can guess how good their customer service is. Their food tastes amazing.
The ambiance was great and the staff made us feel at home. Excellent experience overall.
5/5 stars Dish Tried: California Wrap Had a really nice lunch at Madison Caffe. I ordered the California Wrap—it was fresh, tasty, and the sauce that came with it was actually really good. It also came with a pickle, which was a nice little touch. The fries were okay—not bad, but I like mine a bit hotter and crispier. Still, the overall plate was satisfying. The place has a cozy vibe and the staff were friendly. I’d definitely come back to try more.
Nice, friendly, and prompt service. Ive always seen this place when I do laundry. It's located right next to it. I decided to check if they serve breakfast all day. To my delight they do. It's an extra $1 after 11am, but who cares it's worth it. I don't eat pork so I was ecstatic to find out they have several beef and turkey options. My suggestion. Drop a load of clothes in the laundromat and go have breakfast.
It was awesome!! Just 15 minutes away from Manhattan you'll find this awesome place. I am vegan and in a daily struggle to get good food, the staff took really good care of us and made me a huge portion of vegetables. You get water for free and coffee for just 1 dollar. The staff is awesome and the prices are very good. I paid 8 dollars and my friend for the pancakes 6. We are full! Thank you so much :)
Is good food, fast delivery 👌 The only bad thing is that they do not accept cards for free phones
Decent food, clean. A modest establishment in a modest location. Diner food, good coffee.
The service was amazing and the food was great!!!!! The only thing is that they need bigger tables. Will definitely return 😋
Theyre always pretty busy so the personal service is pretty much out the window.. but they have good food. I always order around lunch time so that may be the factor. But still and all good place.
Good selection of healthy meals. Very rare in this part of the Bronx. Home made chicken soup is a great start of the day.
Service was quick and efficient, seating is awkward since it's a eat in / takeout hybrid restaurant. Overall was a good experience and food is more than adequate. Decorative walls are interesting and the wide selection of choices on the menu are bound to satisfy most people.
its a great place the food is good. a little pricey but you get what you pay for. it would be 5 stars if my 3 dollar cup of iced coffee would be full when it arrived here. if they placed the little sandwich bag under the cover, it would spill a lot less.
Restaurant was nice and clean. Good lunch prices and ok portions. Food was ok I felt like it could have a bit more flavor. Staff was great fast and attentive.
The food was amazing the waiter was very attentive and friendly. They even gave us buffalo wings on the house. The only reason I didn't give this place five stars is because is no longer well kept as before. When I first walked in I was getting ready to turn back around but as soon as we walked in the waiter greeted us is why I proceeded to walk in.
Visited a couple of times exclusively because of their salmon 😅 VERY good and tasty - usually ordered with mashed potatoes or with rice and vegetables The place was very clean and the service was excellent - they always made you feel as if you were having lunch back at home! The prices are very affordable, no matter what your order Their food is very tasty, fresh and clean - very good latin american cuisine 👍🏻 Their coffee is also pretty good, unlike the regular coffees you find in some other places 🌝
The staff was friendly and courteous. The atmosphere is a breath of fresh air. I came here twice when it was a steakhouse. Total change and for the better. Large windows and vibrant colors add to the appeal. I ordered a Philly cheese steak which could've used some seasoning with fries (only one kind of fry BTW I seasoned, sweet potato...etc) The prices are very affordable and the portions are generous. I'm recommending this place if you happen to be in the area and want to grab a bite to eat.
mmmmmmm well.... The food is pretty good, and that means a lot coming from a place thats in the south bronx. The furniture is very cheap and they need an upgrade. The young white female school teachers that come by around 12 are quite beautiful. THE WAITRESSES however can come across as quite rude. On top of that, they're not enough of them. The food can be a BIT PRICY if you wish to leave on a full stomach. mmmmmm they have a couple veggie selections such as a veggie burger and vegetable quesadillas but thats not enough. their needs to be more veggie options. and no their meat salads are contridictive. This diner can do soooooo much better. The owner just needs to stop being a cheap ass
80% of the time they get my order wrong. Even when i ask them to repeat it back to me. But the food is tasty. Thats the only reason i go back lol
After Googling vegan food near me, this place came up. A friend of mine has food restrictions so we decided to go there and check it out. The place is dated, but CLEAN. The people who work there aren't overly friendly but they do a good job in making sure that they get your order right. The place isn't vegan, which holds no bearing on me, but of you're going to Google a vegan place and it comes up as an option, they SHOULD have vegan dishes - granted, they do have a veggie burger....and a few Mexican vegetables dishes that are more vegetarian than anything. The food was really good and the waitress(?), made sure we got what we needed as far as utensils and a box to take the leftovers. This place is GREAT for a quick bite or something to bring home if you're not up for cooking.
Amazing food. Very polite and professional staff. Takes Debt / Credit over the phone and will deliver sometimes straight to the apartment (Don't recommend they do that). However, their pricing is a tad on the higher side.
The food is good ( depending on what day you come in ) normal wait time is about 5 minutes. Some food size may vary. But if you want a quick breakfast ,lunch, or dinner try them out . The restaurant is nicely kept but it's a work in progress. The location is convenies .
There food is good, but there prices outrageous, especially for the area. In my opinion if they are going with those prices then up the quantity of the food. This will bring praise and more value to your customers.
The service was fast, the food was good, fresh, a very generous amount of food. the price is affordable. They could change the tables and and chair and give the place a better looking color and better lighting.
Went there this morning for breakfast. Food was decent, but asked for well done home fries. They were cooked like Chunky Mashed Potatoes. OVERALL: I cautiously recommend this restaurant.
I’ve been a regular customer at Madison Café for quite some time, visiting almost every day. In the beginning, I really enjoyed coming here—the food was fresh, flavorful, and served with a smile. The woman up front taking orders is always friendly, professional, and makes you feel welcome. She’s definitely one of the highlights of this place. However, I’ve consistently had a different experience with the two gentlemen in the back who prepare and package the food. They’re not very approachable or cooperative. Whenever I’ve asked for something simple—like a small adjustment or clarification—they act annoyed or bothered, as if customer requests are a problem. That kind of attitude doesn’t sit well, especially with regular customers. Lately, I’ve also noticed a drop in food quality. I usually order the cheeseburger deluxe, and I used to really enjoy it. But recently, the burger has been overcooked, dry, and lacking flavor. The bun is soggy and sticks to the meat, which makes the whole thing less appetizing. I’ve also asked for an extra slice of pickle a few times—nothing major—but even as a regular, they don’t want to accommodate. That’s disappointing. Considering how expensive the food is, I really expect better quality and service. Madison Café definitely has potential, but there are areas that need improvement—especially consistency in food quality and the attitude of the kitchen staff. For now, I’d rate it 3 out of 5 stars. Hopefully, they’ll listen to feedback and make the necessary changes.
Food is mediocre. Decor is mediocre. My server was sub-par. A 4.1 stars in the BX is a 2 stars everywhere else.
The only reason I gave this a second star was because of one of the ladies named Lupe works there. Otherwise the manager is a nightmare. He served me rotten sausage and refused to give me a refund and he had a serious attitude problem over the phone when he wouldn't break a $50 for delivery. I was a loyal customer until I had to deal with the manager. I feel bad for the people that work for him.
As I was sitting, reviewing the menu, I was approached by a stranger from the street soliciting for money. I didn't have any cash, but he wouldn't accept my answer. After several minutes, they shooted him off. Feeling uncomfortable and hungry, I ordered a vegetable omelet w/bacon, pancakes with blueberries and strawberries. My eggs were far from an omelet, and the pancakes were dry.
Called today for a delivery and the girl informed me they are no longer accepting payment through the phone not debit nor credit. Last time I checked we lived in the 21st century how can you take that option away. This is the second time, I've had an issue when trying to order food. I used to order from this place all the time. Guess I'll have to order from uber eats! 🤷🏽🤷🏽🤷🏽
Food is ok, mediocre at best. No standout plates and extremely overpriced especially for the south Bronx. Prices change every day and they charge an exorbitant amount of taxes. Recommended only if you don’t bring your own food to work and want a healthier (even more expensive)option than the other local places.
I ordered bacon cheeseburger deluxe with onion rings instead of fries (paid extra to substitute the fries). Only for them to deliver the deluxe with fries and still charged me extra and didn’t even mention they were out of onion rings. At least give me the option to choose. I’m want my money back Don’t force people to buy food they don’t want or might be allergic to for a couple of extra bucks. It’s not worth the lawsuit payment
Called for a delivery, said that they don't want to deliver.. asked if that was false advertising? Lady on the phone laughed and said yes it's false.
The people in the establishment are rude my office always places orders daily and they would always get the order wrong.... when I received the wrong order o was told it's my fault and they refused to re do the order or give me my money back... they have no concept of customer service...
Wasted my entire lunch break waiting for a quesadilla that never came. Walked out and will not return. Food is good but not worth the wait!!
Small portions. Undercooked potatoes. Toast is not toasted and over easy eggs barely have yolk. Overpriced too. Took forever to make.
I give Madison Cafe one star because there food is tasteless bread is a day old and they are over charging during this crisis which I would pay any price if the food is great not old.
WORST CUSTOMER SERVICE EVER ! They tried to overcharge me and when I pointed it out they no longer took my order. They are so money hungry.
WHEN I FIRST STARTED ORDERING HERE THE FOOD WAS AMAZING!! SO AMAZING THAT THE HIGH PRICES DIDNT EVEN MATTER TO ME BUT OVER THE PAST COUPLE MONTHS THEY HAVE GOTTEN EXTREMLY SLOPPY!! FOOD DOESNT TASTE THE SAME AND THE WORST OF IT ALL IS THE FRENCH FRIES!! SOME GOLDEN SOME BURNT AND SOGGY AS HELL LIKE THEY FRIED THEM THEN DIPPED THEM IN WATER AND SERVED THEM...I WILL NEVER EVER ORDER FROM HERE AGAIN
THE LOUD SPPEAKER Talking drove me crazy. No music, and the bathroom was closed the first 20 minutes. The only five star was my guest with me Rube Reina.
Horrible customer service i made an order and they got it wrong when i called to have my order fixed and replaced the mananger totally blamed it on me and said i was the one that put the order in wrong continued to yell at me and then hung up on me! I will never ever order from this place again this owner better look into his employees because today it may only be one custmer lost but garenteed if they dont up there game there will e plenty more and it adds up! I am more upset at the reaction and the treatment from the manager then them getting the order wrong! Never Again!!!!!!!
Very mediocre and horrible service. The food was cold and expensive. You’re better off ordering food from another restaurant. Definitely stay away!
Tried their grilled chicken quesadilla tonight. Roughly 60 minutes later (at just past 6pm) I was running to the bathroom. It is now almost 10pm and after many trips to the bathroom, I am contemplating going to the hospital for medication.
If I could give it 0 stars I would. Horrible service from a waitress with a nasty attitude, she made a mistake in my order and charged me extra for it. Not service friendly and definitely won't be going back.
Terrible customer service. Ordered a lunch for two with lemonade. The lemonade was terrible and they refused to take it off my bill even tho i only took one sip of it. I ended up leaving before i even got my food. If they are this nasty about a drink i wouldnt want me to serve me food.
Reporting this restaurant. All around the bathroom u can see cockroaches. Unhealthy place to eat. I ask for a salad and i found flies. Plus the can of soda u can see the insects around the top with the dust. Very disgusting place to eat. I do nt recomend it
Never order from this place, my office ordered four cheeseburger deluxe and one fried chicken platter, everyone got the runs and two employees vomited.... we called the restaurant to let them know and they said nobody else complained.....This is how they handled the situation.....NEVER AGAIN!
Bad phone customer service because I have called them 5 times and still could not hear me. I really wanted to the the Oder from this place but it was not possible because the phone staffs here are kind of death . I would not recommended by calling the place it better going to the restaurants I think.
Very rude on the phone and they hate to answer questions. They advertise different prices on their website from what they advertise on Seamless. I advise people to eat elsewhere, you don’t need to consume negative energy.
I have been eating in this establishment twice a month for over a year with never a problem until today. I take a seat at the 1st table because the other five were taken. All of the sudden I’m invisible. I sat there for almost 15 minutes watching people get their orders and just about finish their plates. There was no mistake I was deliberately ignored. I’m going to miss that place. Taking my $$$ elsewhere.
Do not order from this place!!!!! They overcharge every order and apon calling they say the prices changed. I ordered a gyro sandwich ( menu price $4.95 ) and was charged $5.95. I also order 2 Mexican Tacos ( menu price $2.75 ) charged $3.25 each. I went online and checked the online prices and found them to be the same as the menu. I don't like being robbed for my lunch order.
Both myself and coworkers have ordered from here and have been extremely dissatisfied with the food, the service and the delivery people. In addition to cold food, missing items and slow delivery now they seem to be trying to tack on extra fees for delivery outside of grubhub. Its NYC I would rather give my business to an honest place that values customer service.
i have ordered from this place on 4 separate occasions and the last three times my order has come incorrect. My last order was for a bacon cheese burger with hot wings and fries but the burger had no flavor and the fries were hard. Also i asked for mustard and the packet they sent me was expired. I called the cafe to complain with the manager and he only offered to give me something on the house with my next order. I was not satisfied with the food or the managers response to my complaint. I dont not think i will be ordering from here any time soon.
The young lady who takes orders over the phone needs to be a nicer. I'm an older women and sometimes it takes me a second to get my thoughts together. She is rude and impatient. I love the food but hate the ordering process.
i used to order from here all the time i called this morning to order breakfast so i can pick it up apparently they don't have enough customer service etiquette to know it makes sense for them to call you back to let know your food is ready. so then i asked the lady if she can warm up the food and she's like i don't think we can do that. then she starts laughing with the other ugly person there saying oh why didn't u warm up the food . She's lucky i didn't curse her out. iF YOU LIVE IN THE BRONX / MANHATTAN OR HAPPEN TO BE VISITING THE BRONX DON'T EVER IN YOUR LIFE COME TO THIS RESTAURANT (MADISON CAFE ON WILLIS AVENUE ) BECAUSE WHEN YOU COME AND GET YOUR FOOD THEY WILL LEAVE IT COLD AND THEN SAY THEY CANT WARM UP YOUR FOOD FOR YOU HORRIBLE CUSTOMER SERVICE. I Will never order from here ever again
DO NOT ORDER FROM HERE. Ordered off Grubhub. They robbed me. Never sent anything and even lied to the Grubhub rep and said they are waiting for someone to pick up a 3 hour late order
Beware of Madison Cafe's Bait-and-Switch Pricing Scam – Total Rip-Off in the Bronx! I headed to Madison Cafe at 463 Willis Ave in the Bronx because their online menu on Google looked like a steal – buttermilk pancakes for just $3.95, or $6.95 with bacon, sausage, or ham. Sounded perfect for a quick, affordable breakfast, right? I ordered the pancakes with bacon, expecting to pay around $7 tops. But when I got to the register, they slapped me with a $14.95 bill! That's more than DOUBLE what their own advertised prices say! I politely asked the cashier why the huge markup, pointing out the menu prices I pulled straight from their Google listing and website. Instead of an explanation, this older lady sitting nearby chimes in (thinking I wouldn't understand because she said it in Spanish): "Cárgale y déjame explicar" – basically, "Charge him and let me explain later." Newsflash: I'm bilingual, lady! I caught every word, and it just fueled my rage. This isn't customer service; it's straight-up deception and price gouging. Are they preying on people who don't speak up or check twice? This place is misrepresenting their prices online to lure you in, then hitting you with inflated charges at the counter. In this economy, with everything already so expensive in NYC, the last thing we need is shady diners pulling fast ones on hardworking folks. Avoid at all costs – support honest businesses instead! #PriceGouging #MadisonCafeScam #BronxEats #BuyerBeware #ViralWarning #NYCFoodFail If you've been overcharged here too, drop your story below. Let's make sure this goes viral so no one else gets burned!
This place is TRASH!! on 1/2/26 went there at 4:10 PM with an Uber eats pick up for myself, my phone screen clearly said order ready, when I ride, the staff was obviously ready to leave and go home for the day already had the doors locked even though the sign said closed at 5 PM. Some guy opens the door and says we are closed. I pointed to the sign. It says it says you are open to 5 PM not to mention I have my phone which says my order is ready. He goes behind the counter cancel my order in front of my face. I watch it say cancel on my phone, then comes back to the door and says oh we don’t have an order. Basically too lazy to do the work wanting to go home bad customer service lie straight to my face play me disrespected me. Screw this place their staff and their business. I hope they get shut down ASAP.
Madison Café – Willis Ave & 146th St. Would not recommend The food here is decent, but the service is terrible. The staff are unfriendly, the cook always seems irritated, and asking for something simple feels like an inconvenience to them. I also noticed they sometimes charge more than the actual price unless you question it — which makes me feel they’ve been doing this to others too. Between the bad attitude and shady pricing, this spot isn’t worth supporting.
I used to stop by this café regularly, but my experiences here have gotten worse to the point where I don’t plan on coming back. The food itself is fine, but the staff’s attitude ruins the whole experience. The people at the counter and in the kitchen act like they’d rather be anywhere else. The cook in particular looks frustrated and irritated all the time, and if you ask for something simple — like extra toppings or seasoning — you get the sense you’re bothering them. There’s zero friendliness, and it creates a very unwelcoming environment. On top of that, the pricing has been questionable. If you don’t ask about the total, they’ll sometimes overcharge. I caught it once when the numbers didn’t line up, and only after I pointed it out did they say “sorry” and call it a mistake. But after noticing it more than once, it feels less like an accident and more like a bad habit. Between the cold attitude and the lack of honesty at the register, I can’t recommend this place anymore. If you do go, make sure you check the prices carefully. Personally, I’d rather give my business to a café that appreciates its customers and treats them fairly. This place doesn’t live up to the stars it’s getting.
This spot used to be one of my go-to places, but I can’t ignore how badly it has gone downhill. While the food itself hasn’t really changed in flavor or quality, the way the staff treats people has gotten worse and worse. The cashier and the cooks act like they’re being forced to be there. The man cooking especially comes across as angry or fed up all the time. There’s no friendliness, no smile, and if you ask for something simple like a little extra onion, peppers, or seasoning, they act annoyed as if you’re asking for the impossible. It gives the whole place a negative, uncomfortable vibe. What really made me stop trusting them is the way they handle prices. If you don’t specifically ask for the total or break it down, they’ll sometimes charge you more than what it should be. I caught it myself when the math didn’t add up. Only after I pointed it out did they apologize and call it a “mistake.” But once it happens more than once, you realize it’s not just a mistake — it’s a pattern. Between the rude service, the miserable attitudes, and the shady pricing, it’s hard to keep supporting a place like this. If you decide to buy food here, double-check your receipt and what they charge you. Personally, I’ve decided to take my money elsewhere — there are plenty of cafés and delis in the Bronx where customers are treated with respect and honesty. Madison Café has proven it doesn’t deserve loyal customers, and it certainly doesn’t deserve four stars.
Review of Madison Café – Willis Ave & 146th St., Bronx I used to genuinely enjoy going to Madison Café. It was a convenient spot where I could grab food and exchange a few friendly words with the staff. Unfortunately, over time my experience there has drastically declined, and I feel it’s important to share what I’ve noticed so others can be aware. First, let me be clear: the quality of the food itself has remained consistent. The taste is decent and they prepare orders fairly quickly. That said, the way the staff treats their customers completely overshadows the food. The girl at the register and the men cooking behind the counter have become increasingly unfriendly and unwelcoming. It feels like they have no interest in their job or in treating people with basic respect. One of the cooks, in particular, gives off the impression that he’s either deeply unhappy with life or completely resentful of the work he’s doing. He never smiles, always seems irritated, and if you dare to ask for something simple like extra onions, peppers, or a little salt and pepper, they act as though you’re bothering them. This is not how you treat paying customers. But here’s what really made me lose trust in this place: the pricing. If you don’t ask in advance what your total should be, there’s a high chance you will be overcharged. I’ve noticed it several times. On one occasion, I actually added up the prices myself and caught the mistake on the spot. When I confronted them, they quickly apologized and called it a “mistake.” But if I hadn’t said anything, they would have pocketed the extra money. That experience made me realize this might not be an accident—it’s a pattern. To me, this behavior shows dishonesty. Whether it’s intentional or not, overcharging customers is unacceptable. Combine that with the rude, miserable attitude and the lack of hospitality, and it becomes very clear: they do not value the people who keep their business alive. At this point, I’ve decided to stop going there. If you do choose to eat at Madison Café, my advice is this: always check your prices carefully before paying and don’t expect a warm or respectful interaction. In my opinion, a business that treats its customers this way does not deserve your money. There are too many other cafés and delis in the Bronx where you’ll be greeted with a smile, charged fairly, and actually appreciated for your business. Sadly, Madison Café is not one of them anymore.
I ordered a veggie burger and I was not pleased at all. I couldn’t even eat it. They placed cheese on both sides so I couldn’t even add my lettuce and tomato because the bread broke apart what a mess. I also wasn’t expecting the burger to have actual vegetables. If you’re someone who likes your veggie burgers like that great but I am not. They also serve you on paper plates terrible. I am so upset because I didn’t even eat my food. Left without even eating. Never going back to this place.
I’ve been to this store for years. I even remember when this store first opened. This spot was good place to get food years back… very affordable too but now This store is a total RIP OFF! I understand inflation is causing food and products to go up but these prices here is ridiculous and definitely overpriced on purpose! Please Do not waste your money and eat here! The food here is good but not the best quality especially for the price! It is not worth it! They are also very stingy with the amount of food they serve you..giving you small amounts at an expensive price! This store need to change they prices! For example: A bacon egg and cheese at this store is over $5 for one piece of egg one piece of bacon and one piece of cheese! There’s no reason anybody should paying over $20 for food and not getting a good amount of food or the best quality for that price! Platters here used to cost under $10. The prices here kept going up tremendously over the years! The prices here now needs to be lowered! There’s no way people will buy food there if the prices continue to rise. This is the Bronx. This store is in a area where people struggle everyday! Have some sympathy! Lower your prices OR give more food for the expensive amount we pay for!! Jesus Christ!!
Ordered Madison Today, My husband ordered the Quesadilla. After a few bites he started spitting the food out due to the Chicken not being well cooked. Once he opened the quesadilla he saw a piece of Brillo in the food. I called Madison spoke to Mr. Hernandez and he stated they clean the grill with Brillo. Well then why did it end up in my husband's food? Then Mr. Hernandez wanted me to bring the food back to the store for a refund or I can order something else for them to deliver. He was very rude, we will not be ordering from there ANYMORE
If I could give them 0 stars I would. Worst food in the south Bronx and very expensive on top of that. The food lacks taste and not too mention very small portions. Would anyone in there right mind pay $9 for this? Complete rip off. We live in the south Bronx and not in Madison Ave. Places like this should be shutdown!
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463 Willis Ave, Bronx, NY 10455
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