Luke Craig

Absolutely amazing in every way! The service was wonderful and fast, the food was amazing, and so were the prices! I'm not a rich man but for the first time I ordered 9 things off the menu (10 if you include a drink) and I wasn't concerned about the bill! Absolutely everything was delicious and I highly recommend the skewers! Because the price is so reasonable, I was willing to try stuff I've never had and had always been to scared to try before. I tried the beef tongue, pork belly, chicken heart and chicken liver skewers, and they were all so yummy! We also got the wagyu and shrimp skewers which were delicious. The geso karaage and harumaki were also great, but my favorite of everything was easily the gyu maki, it was amazing! Side note: my boyfriend got one of their draft beers and I have always thought beer tasted super gross but this one was actually really delicious and I honestly should have ordered it for myself!

+1

Plum

Acctually really good yummy food came fast pretty great prices for two people good service but wish we can get tatmi mat like it's advertised but you need reservation and a bunch of ppl.

Khoa Ngo

My wife and I were looking for a quieter restaurant to eat at as the Japan Village was a little too crowded for us, and this place was a nice respite. The skewers were all really good, but we loved the duck one the most. The pork & scallion and chicken thigh & scallion were also highlights. The beef and pork belly were okay. My wife loved her soba, and also got the deep fried beef skewer. All in all a nice stop for food, and relatively reasonably priced!

christine liao

The food here was delicious! I especially loved the corn tempura. It was my first time trying chicken gizzard and cartilage. It was good but the portions were small. They also have a small flavor variety of cotton candy that they can make there! My cousin (pre-k and elementary) really enjoyed it. The menu was online but, i didn't have much service inside so, i wasn't able load it.

+9

Cindy Yu

Great for groups. Got seated in one of their tatami rooms with lots of space. Ordered a variety of their menu with dishes arriving as they were done. Ordered everything via their app and added additional food as the meal progressed. Will need to factor in time for additional orders or they may arrive when you are too full or very hungry.

+2

Iryna Glushchenko

The food is just ordinary I would say. It was our first time here. Better food served just outside on the food court. Service was excellent, prices little on higher side. But they have nice bar on the side. Great place to have a date. Also they have those Japanese rooms, but it should be reserved in advance and I believe they cost fee.

+6

Tony

I’ve been to Wakuwaku a few times and always loved the food, so I brought friends for the first time—but the service was terrible. Our Hispanic server (never introduced himself) was rude, snatched menus from our hands, and refused to accommodate a shrimp allergy with a simple substitution. He ignored us most of the night, took away our plates even though we were sharing food, and didn’t seem to know how to use the card machine. The place was clearly understaffed, and the table next to us waited 20+ minutes just to pay. Great food, but the service completely ruined the experience.

Jesslynn Yeung

I rarely write reviews, but I felt compelled to share this experience because I’ve been a loyal customer of Waku Waku for years. I’ve always had a great impression of their food and service and have continued to come back regularly, even on occasions when something wasn’t quite as good as usual. Today, on New Year’s Day, I came with my family and ordered the tempura don that I normally get. Unfortunately, the rice was noticeably hard and the tempura batter lacked flavor, which really surprised me given my past experiences here. I mentioned this politely - not to ask for a refund or anything free, but simply as feedback so they could be aware. The response I received from the manager was extremely disappointing. I was told that they didn’t know why I thought the rice was hard, that no one else had complained, and was even told I could go check the rice cooker myself. That kind of dismissive response was far more upsetting than the food issue itself. Constructive feedback from a long-time customer should be acknowledged, not brushed off. I truly hope this was an off day, because I’ve always enjoyed this place. However, how feedback is handled matters just as much as food quality, and this experience left me disappointed.

Dylan Obser

If you love insanely sticky salt shakers and basically that oh so un-authentic Japanese experience of everything feeling like it needs a wipe down then this is the place for you. Short version - over priced soggy small portion and they need to wipe everything down and change the oil in the fryers its the first thing you smell when you enter. Bathrooms were clean ! Service was Great, but everything is STICKY If you think I’m harsh in this review then don’t read my Kansai born and raised wife’s review. I get it I’m in BK not Osaka ( go Tigers) or Tokyo ( F the Giants) , but the food is better and cheaper in the attached food court at Japan Village. I got the chicken Katsu and garlic fried potato’s the fries were $8 and there were 5 wedges, meaning I paid $1.60 per French Fry see attached pics. My wife's noodles were not hot and the portion was tiny for $18, my Katsu maybe was made to order but it was soggy. If there's one thing I know from Japanese restaurants both here and in Japan, its cleanliness, and crispy crunchy things should't be soggy. But I can't blame a place for capitalizing on the "Japan Village " novelty and hiking the price. Do yourself a favor and wait in line with all the Anime and Cosplay kids in th food court, yeah the counters are still sticky but you'll pay half the price and your crunchy food will be crunchy !!

Chris

Terrible experience. They forgot my girlfriend’s ramen and never came by to refill our water the entire time. When we reminded them, it took another 30 minutes for her food to come out — even though other tables got theirs first. The rice was also really dry. Definitely not coming back.

HJ H

I had a sub par experience at this restaurant today. I have visited this restaurant many times before. First, food is mediocre except yakitori. For example below sashimi appetizer is $24. 2 pcs of tiny frozen octopus, salmon, tuna and sea brim. They were fishy. What’s worse is that all the main dishes came separately. By the time my family finished their meal my food finally came and by this point I lost my appetite. My food came about 20 minutes later. In terms of service, waitstaff is accommodating. However, the restaurant is just run inefficiently. I don’t think I will return.

Don Huang (Tamago)

😱 new hires do not know what they are doing. The food is really bad. The quality of meat does not justify the charge. Avoid at all costs. Only hey the bofu was the fried squid but the cost is too high for what you get. Don't even bother to take photos of the food just awful.