joharah odah

My stay at Hotel was truly unforgettable, thanks to the peaceful atmosphere, breathtaking scenery, and of course, the exceptional service you provided. A special thanks to all the kind members of the team — from the reception I truly felt at home, and everything was organized and comfortable in a wonderful way. Thank you for every beautiful moment, and I truly look forward to returning soon, God willing. With my best regards, Johara

Kendra Essler

We had a great experience here, all of the staff were amazing! We enjoyed a day at the spa and spent all our time on the resort. Logistically it is a little difficult to get to as you must take the bus or a $70 taxi to the resort so I recommend the bus it was under $10 for 2 people. There is plenty of food options here but I recommend getting the half board at the very least as it can get expensive. Overall we had a great experience and I would recommend staying here as it is nothing short of beautiful and relaxing.

Kenneth Smith

Just wrapped up an unforgettable four-day stay at Parco San Marco Beach Resort in the charming lakefront town of Porlezza, and I can confidently say—this place is pure magic. From the moment we arrived, the service was nothing short of exceptional. Whether dining at any of their five outstanding restaurants, relaxing in our immaculate suite, or strolling through the beautifully maintained grounds, the staff’s commitment to excellence was felt at every turn. A heartfelt thanks to the incredible reception team—Erika and Angela—for being so warm, helpful, and always ready to arrange anything we needed with a smile. Our experience was made even more special by the partnership with the adjacent Aria Retreat & Spa, where Christian and the massage therapy team redefined the meaning of relaxation—absolute professionals in every sense. A special highlight was being hosted by Alessandro, the resort manager, for a private wine tasting at their onsite wine cave “La Cava.” Magnificent atmosphere, expertly curated wines with generous pours, and a charcuterie board that was next-level. Roman, our main server, deserves a standing ovation—attentive, intuitive, and always one step ahead without ever being intrusive. If there’s one downside to our stay, it’s simply that it had to end. As we head to the Amalfi Coast (a favorite of ours), I can’t help but feel a twinge of sadness leaving behind the comfort, care, and joy we found at Parco San Marco. Grazie mille to everyone who made this stay so memorable. If you’re dreaming of lakeside luxury, culinary delights, and world-class hospitality—this is your place. Already planning our return!

Mohamed Issa

One of the best hotels in the area. Gorgeous views to the lake. Family, friendly, and lots of activities around. There’s a play ground for the children outdoor pool indoor pool sound a Jacuzzi steam room for the adult. The food is delicious, and the staff are so friendly and welcoming. Switzerland is just a 15 minute drive away. Most of restaurants close after 10 but there’s a Turkish kebab place and a pizza restaurant that is less than five minutes away and close at 12 AM. The vegetarian and margarita pizza are the best.

Javi Castegnaro

We had an absolutely fantastic stay at this hotel! The experience exceeded our expectations in every way, from the moment I arrived until my departure. The service was truly exceptional. The staff went above and beyond to ensure my comfort and satisfaction throughout my stay. The quality of the food was outstanding. The breakfast buffet was a highlight, offering a wide variety of delicious options that catered to all tastes and dietary requirements. What really set this hotel apart was the incredible kindness of the staff. Their warmth and friendliness created a welcoming atmosphere. From the front desk to the restaurant staff, every interaction was marked by genuine care and a desire to make my stay as pleasant as possible. Including the water sport team in the beach who made our stay amazing. One of the unexpected highlights and truly the best part of our stay was the amazing array of water sports options available and the experience, kindness and overall professionalism of team who runs it. Overall, this hotel offers a perfect blend of comfort, excellent service, and exciting recreational opportunities. The combination of stellar food, kind staff, and fantastic water sports options made for an unforgettable stay. I can't wait to return and would highly recommend this hotel to anyone looking for a truly exceptional experience.

Parco San Marco is the best place we have ever spent vacations. It seems like a small village with all services needed! We had a wonderful week! It is the only place where you have the possibility …

The family-friendly vibe, super helpful staff, peaceful park strolls, and sunny mountain hikes nearby made it a magical stay for our family with kids (7-12) and dog. room was spacious, quiet and cl…

The family-friendly vibe, super helpful staff, peaceful park strolls, and sunny mountain hikes nearby made it a magical stay for our family with kids (7-12) and dog. Room was spacious, quiet and cl…

We had such a lovely stay at the Parco San Marco beach resort.pleasant,helpful and friendly staff.beautiful meals and such a gorgeous place with stunning views .10/10.will definitely be back. …

We had such a lovely stay at the Parco San Marco beach resort.pleasant,helpful and friendly staff.beautiful meals and such a gorgeous place with stunning views .10/10.will definitely be back. …

impressed by view. resort facility amazing. SPA treatments highly recommended. area of resort including beach facility very clean and relaxing. staff very helpful.

impressed by view. resort facility amazing. spa treatments highly recommended. area of resort including beach facility very clean and relaxing. staff very helpful.

We stayed at this resort on September until 9th, L21, absolutely stunning, enjoyed & the staff were amazing.Very chilled place, pools lovely & quiet.We highly recommend this place.

We had a great time at the Parco San Marco. Our suite was spacious and everything was very nice. It had a complete kitchen but little kitchenware. Our first night we wanted to enjoy our beautiful t…

Outstanding resort, me and my husband were blown away by all of it! The food, the staff and comfort of our room! Everyday everybody was smiling and kind and interested in speaking to you. We felt l…

Parco San Marco is a peaceful, beautiful spot with stunning lake views and super relaxing vibes. Loved it ! It is perfect for a quiet walk in nature. Highly recommended for families, couples and…

A lovely hotel in a really amazing location. The customer service was excellent and helpful. The breakfast was really varied and tasty. The hotel had several restaurants and a tennis court in a mos…

We had the most amazing trip recently, views were incredible and staff went above and beyond. Highly recommend for families. We went board and breakfast and the choices are endless. Their English w…

We stayed at this hotel last summer and had a fantastic experience. Excellent facilities, brilliant terrace breakfast, a wide range of sporting activities, beautiful views of the lake and easy to c…

This resort is spectacular! It’s setting on Ludano lake is breathtaking- peaceful and picturesque. The pool and beach access are relaxing and make you feel like you’re in a postcard! Rooms are comf…

From the moment you step into the tunnel connecting the Aria Retreat & spa to the rest of the resort, you just know that you're in for a very special treat. All I can say is 'EXCEPTIONAL'! I went f…

This resort is simply amazing. The location is beautiful and quiet. Sitting on the hillside overlooking Lake Lugano. The property grounds are perfectly kept. All of the staff are incredibly pro…

Adam Bouktila

We had a lovely stay at Parco St. Marco. The grounds are absolutely beautiful — very well maintained and perfect for relaxing. The staff were attentive, friendly, and especially wonderful with children, which made our stay feel really welcoming. The breakfast was also very nice, with plenty of choice and good quality. That said, the rooms could use a bit of an upgrade — they’re comfortable but a little dated. The main downside for us was that everything seems to come with an additional charge. Want dishes in your room? Extra fee. Need a cot? Extra fee. Pretty much anything beyond the basics has an extra cost. Also, prices in general are quite high, and since the property is outside of town, it feels like they expect guests to stay on-site for meals and services. Overall, I would still recommend Parco St. Marco for its beautiful setting, friendly staff, and great atmosphere — just be prepared for extra charges and maybe stock up on some groceries before you arrive

Lauren McAllister

Overall we had a lovely stay. The location and resort itself are amazing, the views and lake are out of this world. The staff were brilliant and so friendly. The kids pool and family spa were fantastic. The only downside for us were the added costs we hadn't fully expected (missed details when booking), €10/day for parking (with a 50% discount for booking direct) and €17 per NIGHT (!) for a baby cot. When the overall stay is pretty expensive these added extras seemed a bit ridiculous. If going, recommend staying B&B and exploring Perlazzo for evening meals or see Claudio at the pool for delicious pizzas ⭐

D KH

• Food was okay 🍽️ • Breakfast was decent and had a few nice options ☕ • The restaurant is quite overpriced — even a small cola cost €7 🥤 • Cleaning service could be better 🧹 • We had to call twice for room cleaning • The first time wasn’t done properly (they didn’t vacuum), and the second time (around 3 o’clock) it still wasn’t cleaned at all • Location is great 📍 • The area around the hotel is nice and convenient 🌆 Overall, it’s a good place in a great area — just needs improvement with housekeeping and more reasonable restaurant prices.

Amir Sethu

Great to be back for a 6th!! visit - testament to how much I love this place. The wonderful Giulia was there to greet with hospitable charm and a warm welcome. However, and hence the low rating, we were given a lowest elevation room next to the road with a limited view and noisy (see picture), despite having amazing views on all prior visits. To be clear, the interior of the room is fine but this place is all about the view of the lake. Upon asking to change room, was told that there were no other 3 bedroom apartments available. We were offered a 2 bed plus a separate 1 bed, which I was willing to take despite splitting the family, but was asked to pay 700 euros more. Very disappointing given this was booked well in advance. Come on Parco San Marco….. surely you can do better than that, especially for return visitors!

Indy Fam

Unfortunately, we were never able to experience this hotel due to a last-minute health issue that prevented us from traveling to Italy at all. We had been genuinely looking forward to our stay and notified the hotel more than a week in advance - well outside what would typically be considered a last-minute cancellation. Despite this, the hotel declined to offer a refund or even a partial credit. We made every effort to transfer the reservation to someone else, but were unsuccessful. Throughout this process, we found the hotel's customer service to be rigid and lacking empathy, as though unexpected emergencies are not part of life. Given the circumstances, both personal and global, we had hoped for a more understanding and humane response. In the future, in this world where uncertainty is a constant, we will make sure to choose a hotel that treats us as people and not a mere wallet. Edit: I now see a response from the hotel. While my Gmail account does not reflect my name I am in no way anonymous. The last name is Ariav and we have made many direct and open attempts and communications with customer service only to receive a shrugging "empathetic" response, sending us to seek help elsewhere, which I recognize in this response as well. It is a far cry from trying to truly solve an unfortunate situation - and possibly retaining a paying customer in the future. You are more than welcome to reach out to me through my email if you find a real compromise, not just lip service. Best. Final edit: Parco San Marco reached out to us and, as a special exception to their policy, agreed to provide a voucher for use at their resort. We are grateful for their consideration and hope to be able to make use of it.