This is the BEST Whataburger I've ever been to! Man! Shay (hope I spelled that correctly) was the most hospitable person I've ever met at a check-in counter and made my complicated order very uncomplicated, with the biggest smile and sweetest demeanor. The people in front of me emptied the ice machine and used up all the sweet tea, but Shay wouldn't let me go without. She took my cups , filled them up ilwith the drive through machines, and brought us a fresh batch of tea to fill our cups. What an above and beyond person! While we waited, Mike made delightful conversation, and it helped time pass quickly. He was cleaning the front area, and you could tell by the cleanliness of the lobby that he is a true asset to this establishment. What a kind hearted guy! Finally, Rosa was there to save the day when we realized one sandwich didn't have avocado. She was so happy to help fix the issue and made the exchange seamless for us. She was smiling and polite, friendly, and considerate. She is what all restaurants should look for in management! Whataburger is my favorite "fast-food" restaurant, and I've eaten at dozens of locations, but this place is clearly staffed with the best of the best! Great job, Whataburger, at making the effort to give customers a great experience by hiring the kind of people that keep Whataburger on the map! All around excellence. And the food slapped, of course! Everything was cooked well, the toppings were placed in perfect quantity, and they hooked it UP on the ketchup! All around fantastic experience. A+

One of the cleanest Whataburger's I've been to. Friendly associates

Good food grate service even better atmosphere go here 1 or 2 times a week for lunch

When I walk in and I'm greeted I feel like I'm in the right place. Not only was I greeted once but twice with welcomes and two smile. Order came out and was perfect fast and hot. Not a problem. Manager stayed on top of everything by walking around and asking tables if there was anything wrong or if everything was good. Very responsible.

I got to start off by saying this is the best whataburger in conroe. If you're in whataburger this is the one to come to. I drive an extra 30 min out of my way, just to come to this whataburger not only is the food always finished quick, but it's always fresh and presentable. The people here that really stick out 3 in specific a crew member named Jacob, and two managers named Delvein, and Cynthia. They always go above and beyond with the best attitude and customer service. I have never had bad service and any problems I've had, are always addressed by them in an orderly and professional manner. I love this whataburger and I'm never let down. I will continue to go here as long as these employees are here making this place the best place to grab food on the fly or even sit down and enjoy the clean and well upkept eating area. This is my go to late night or amytime eats and should definitely be yours too. Again thank you so much, Cynthia, Delvin, and Jacob!!! Y'all rock and keep this place alive. Y'all are the heart of whataburger and they should be proud to have y'all working at their establishment!!!

Stopped to use the bathroom on the start of my road trip, also got a chocolate malt. The worker who was on bathroom cleanup patiently waited for my family and me to finish, but as far as I could tell the bathroom was already clean.

Usually going through a drive through at midnight you receive sub par service. This was some of the BEST customer service I have received from Cory at the order box to the crew at the window! Fabulous experience.

This location has always been good about their food quality and temp and the workers are actually really nice as well at the qindow and when inside. Big improvements from years ago when the staff was not very friendly..

The staff at this Whataburger works as a well oil machine, they are all wase on top of their game and so friendly they call their regulars by name and it is always clean

Our favorite place to eat , always fresh, pauses were amazing 👏 🤩

Very clean! Employees were very polite & helpful! One of the better Whataburgers around my location.

Very great hangout spot right next to Pub great place if you get hungry after drinking a couple beers ifykyk

Accidentally dropped my cup whenever the cashier(Celestine) was handing it to me through the drive-thru window. Was a bit embarrassed, but the young lady replaced my drink and made me feel comfortable. The food was cooked perfectly and Celestine did not forget a thing. She even knew the difference between a half-and-half and an Arnold Palmer! Honestly couldn’t find one flaw in this visit. They say you can’t be perfect but Celestine’s customer service was perfect. Cooks did a great job too Arnold Palmer- iced tea and lemonade Half & Half- 50% sweet tea and 50% unsweet tea.

I don’t think I’ve ever given a fast food place 5 stars but their friendliness and customer service is above and beyond. We messed up our order and the manager made our food fresh for us. Place was clean and staff was very nice. Food came out hot and fresh. Highly recommend.

Several tables were dirty.

Every time Princess is in the drive-thru, I feel a comfort that my order will be correct and I’m cared about as a customer. I finally paid attention to her name tag & had to come give her credit because this has been my experience with her EVERY time. She’s super sweet!!!

The big ranch wrap is delicious and great price!

I liked that they're prompt and accurate. Very polite staff.

Went in for lunch today 4/15 Placed an order and was $4.16 short. My fault wasnt paying attention. The spanish lady taking my order said its ok i got you! She paid the $4.16 no questions asked. What a fantastic lady. She has made me a lifetime customer of this location! Thank you young lady!!

Not ALL Wataburgers are created equal. This Whataburger is outstanding and has been consistently outstanding for many years!!! They actually brown their meat patties and I have not been to another Wataburger that does that. I give them #1 in service and burgers!

I've never personally ordered from this location until now. I placed my order online and drove to pick it up. I didn't go inside but the parking lot was clean. My food was ready within 10 minutes of arriving and there were 7 separate meals! The food was hot, fresh and delicious. The employee who brought my food out was polite and professional. MOST IMPORTANTLY: THEY GOT OUR ORDER PERFECT ON THE FIRST TRY!!!!

The person taking the order used pleasant wording but sounded very monotone. When I got to the window she seemed really sweet but looked exhausted. Possibly the end of a long overnight shift or the beginning of a way too early shift. Overall no real complaints.

Late night drive through run. We had about 3 different people come to the window service was great but the order was almost forgot about they were a bit busy so I understand coming from food service.

Elwin Ballard

Never a bad experience with whataburger always friendly staff and clean restrooms. Great food.

Becky N

Food is Great. Drive through was extremely slow. Had to wait in line 20 minutes.

Candace Rivera

This is the best whataburger! 👌 From the moment we walked great customer service! Very attentive brought our food out our table and it was actually hot. Clean restroom, and this guy that loooked like a manager was awesome asked me about my day, they went above and beyond will be back when I travel through! You deserve 10 stars!

Joy Buford

For a fast food spot, I had a nice time. The food was good and the employees are nice.

Erin May

Every time I eat here my food is hot, fresh and correct. I can clearly see they keep things clean and there's always someone cleaning and pickup up to keep it nice. Everyone wears gloves and hairnets. Staff is friendly and polite. I enjoy my food here rather its dine in or drive through. Great job guys keep it up!

Kelly H

Love how friendly the early morning employees are not just welcoming, but efficient. No mistakes on my orders since I've been a customer at this location.

Stew Graham

Had a free sandwich offer, ordered a patty melt with fries and a drink, burger was hot, sweet tea was perfect Service was great as always, food was hot and fresh, fast and friendly quick lunch stop fast friendly service

Deidra Kaye Rector

Clean , friendly, and fast! Love the BOB!!! They did treat us like neighbors here! Thanks for being so welcoming!

+5

I will return great customer service

+6

Food is always good, but occasionally get the wrong order. They always fix the order, but if you don't check thoroughly (open the wrapper to make sure your chicken sandwich isn't a burger with onions) before you leave you may have to make another trip just to get it fixed.

Good food that was made to order with quick service.

I went here for dinner thrifty the drive through and ordered a sweet and spicy bacon burger with onion rings and a sweet tea with no ice. The onion rings and burger were both really fresh and hot and cooked to perfection! My sweet tea was full of ice and I wanted to cry on the inside. But overall they did a great job with the food! Just need to pay a little more attention when making the drinks. When taking my other she did repeat the no ice part back to me as it's an on request so I'm sure the person making the drinks just got a little busy and didn't catch that part. Totally understandable. Great job employees! Keep it up!

Ordered curbside, arrived , 4 other cars waiting. One by one, we all went inside where the 6 or 8 employees were and retrieved our orders from the counter

Food has been really good. The only reason I'm not giving 5 stars is because, we have been having an issue with the salt flavor on the meat. We asked for light salt and, it was still super salty. Their fries were delicious and, the staff was super friendly.

I must say, the burger I got yesterday was dry and NOT the standard I usually get from Whataburger. Did Curbside and ordered from the parking spot, so no waiting so the food would not get cold. It came out quickly too, but was a bit disappointing. I hope it was just an off day because they were not busy.

Finally tried Whataburger. Ordered the Patty Melt Meal with onion rings and sweet tea. I received my order fast! Service was great! Friendly. The burger was well done but not dry or burnt. I will leave the onions off next time. They were not grilled enough for me. Everything else was great. I had the large size and I still paid under $11. I will be returning.

Pretty much what you expect of a Whataburger. Decent burger, courteous service, standard fast food dining.

+1

Asnt busy asked fono ltac no pickles got anyway

D

Thrice I’ve visited this location in the early morning en route to work, and every time I’ve been treated kindly. The staff is respectable, and the food is fresh and delicious.

Keqi Gan

Quite a busy place in a small town north of Houston, many people are inside and also have good amounts of delivery orders. That was at 11 am. Service was really good. They delivered the order to your table. We had the spicy chicken sandwich and sweet and spicy bacon burger. You can taste the bacon bites and the flavor was pretty good. The chicken sandwich is average

Caprijan

I’ll give them 4 stars for the service. Because we ordered a # 1 and didn’t realize that it doesn’t come with cheese and we didn’t notice that until we got a block away and when we went back we told them and they corrected the order without any complaints they actually gave us a completely new order of a fresh burger and fries. Although the food was fresh I just feel like it’s a basic burger that when your in Texas it’s worth trying but I wouldn’t go crazy over it . The banana pudding milkshake is very delicious it’s so thick and creamy with the perfect hint of banana flavor.

I'll give them 4 stars for the service. Because we ordered a # 1 and didn't realize that it doesn't come with cheese and we didn't notice that until we got a block away and when we went back we tol…

Although whataburger is one my Absolute favorite restaurant! The location on Wallisville gives it a bad review and I'm genuinely giving them a two stars! I

Idk who was working at the dt speaker for the orders but clearly dude wasn't listening that well bc I order a sweet and spicy bacon burger with no mustard and dude put dry like I wanted the sauce that came with the burger bc that's what makes the burger good. Not happy with my food at all today.

I usually am very happy with this location but on my recent drive through experience I was disappointed. My order included 3 combo meals. One was a special order, no Lettuce, no pickle. When drive through read it back she said "no tomatoe, no pickle". I corrected her and repeated "no Lettuce, no pickle". Guess what I got...yep. No tomatoes, no pickle. I'm allergic to the stay fresh most fast food places use on Lettuce. So no burger for me. I drove a total of 18 miles round trip, wasn't about to drive another 18 miles round trip to make it right. Super bummed I didn't get to satisfy my Whataburger craving.

Update 12/2025 - Dropped to three stars from five. Order accuracy is really missing the mark lately. Receipt will be correct, order will be wrong. Someone is not paying attention in the mornings and lunchtime. Friendly folks, accurate orders and tasty grub. Why would anyone go to McDonald's or Burger King when this place is around? Update: This is our new preferred location. We live closer to the one on the South Loop by Kroger, but with so many new people moving to the area, it's impossible to get in and out at lunchtime. The people who have moved here from other states are extremely rude.

Placed an order online, paid for it, and arrived at the end of the pick-up time window. Checked in @ curbside pickup and waited, and waited, then waited some more. They finally got it out 10 minutes late. Why order ahead if it's not going to be ready when I get there? You told ME when to arrive, and I held up my end of the bargain. The food was good, but they didn't include the ketchup for our fries.

Lots of traffic and hard to get in and out actually got into a wreck there today! Someone leaving the bar nextdoor!!

Fast food that gets the job done! Service 5 stars Prices 5 stars Burgers 4 stars compared to other chains Atmosphere 3 needs updating Restrooms 3 not the cleanest

Ordered #4 ala: cart was charged for combo.. Thanks a lot

+4

It tastes good it's just that it started to upset my stomach which doesn't happen at other What A Burgers. I just hope it is not a consistent issue, I ordered the spicy chicken sandwich and my Sibling got a grilled chicken sandwich. Although I usually get the #2 I just wanted something different.

It'sMe Ruby

They were good. But still gave out cold fries. It was difficult speaking over my kids being loud. But we managed.

Richard Roy

Fries were great. Burgers are terrible. Patty so thin and underseasoned there was no taste of meat. I'm not a fan of the cheese on the bottom deal either. The spicy ketchup was the best part of this place, and I don't usually eat the stuff.

Very clean however lots of old women griping at the younger workers Very sad if this was my kid I would not allow them to work here

We went early in the morning before dropping my son at school there was no line the breakfast sandwiches were fresh and hit, but the tater tots were old, hard, and cold.

We went through the drive thru to pick up an online order. All 4 of our drinks had soda / milkshake all over the outside of the cups. We asked for some napkins to wipe them off. The manager was standing right there, got an attitude, and very blatantly rolled his eyes at our request. We haven’t even tried our food yet, but definitely won’t be returning to this location!

I went through the drive-thru this morning for breakfast and said "Morning, I would like to order #25 with extra honey butter, Medium fries instead of hashbrowns and a Medium Diet Coke in the middle of speaking I was CUT OFF and talked over then yet asked the same information I just provided had I not been talked over. So I repeated my order and just to be sure repeated medium fries instead of hashbrowns since I already had to repeat the other half of my order. Yet I was CUT OFF and talked over again and the Rude employee said "Yea I got that!" My opinion is I didn't apply for that job you did so if you don't like it that's not my fault. You should really treat people with more respect than what you did. Its called Customer Service.

I'm not sure what was going on in this Whataburger this afternoon, but I was extremely frustrated watching employees stand around chatting while I stood at counter waiting to place my order. As I waited for my order, which was a to go order, watching employees in the dining area chatting and being extremely loud, I became more frustrated as the length of time it was taking to get my order. The restaurant was not busy at all either, so this was not a case of extremely busy helping other customers.

Somewhat less than impressed. The restaurant was nice and clean, unfortunately customer service was somewhat in question. I walked up and stood in front of the counter for a good 30 seconds, had just about everyone look me in the eye and just keep on moving along as though I wasn't really there. I didn't feel like fighting with them so I just turned around and walk out the door.

I had a grilled chicken sandwich and the grilled chicken was old and burnt. Ruined my appetite.

Ok so all staff in the restaurant are wearing blue gloves and not changing them. The girl taking orders in the drive through was coughing into her gloves and then going back to work. People were touching money and then food without changing them. Wearing gloves and not changing them spreads more germs. It doesn’t help anything. Wearing blue gloves draws attention to it…

Check your order right away. I’m ordering my Whataburger without the bun and two extra patties for an additional $4. For the second time in a row, the two extra patties were absent at this particular location!

I walked up to the counter to place my order. A young man was standing at the register. He looked directly at me — then turned away and walked off. No greeting. No “I’ll be with you in a moment.” Nothing. The look on his face made it very clear he did not want to take my order or even be there. I stood at the counter waiting until another employee finally came over and helped me. She was friendly and professional, but by then I was already irritated — and rightfully so. I’m not sure what I did to deserve being ignored other than walk in as a customer trying to buy lunch. Your employees need to understand they are representatives of your business. Looking at a customer and then deliberately walking away from the counter is unacceptable. That is not poor service — that is disrespectful. This reflects badly on management, training, and accountability. Very disappointed

Produced by Somber

Came here September 8th at 12:30 AM. My sandwich was made sloppy as hell. My fries are what’s pissed me off. It’s obvious they were cooked in old grease or something. Tastes terrible. Can yall do better because this is the first time in probably 10-20 other whataburger visits in Texas that this has happened lol. Yall SUCK.

Messed up order. Slow service. I asked for no onions on an avocado bacon burger and I got onions, after a long wait on my burger.

Messed up order. Slow service. I asked for no onions on an avocado bacon burger and I got onions, after a long wait on my burger.

Messed up order. Slow service. I asked for no onions on an avocado bacon burger and I got onions, after a long wait on my burger.

Messed up order. Slow service. I asked for no onions on an avocado bacon burger and I got onions, after a long wait on my burger.

Messed up order. Slow service. I asked for no onions on an avocado bacon burger and I got onions, after a long wait on my burger.

To the lady working drive thru on 11/26 at 6:22 pm be nicer to people and make sure to give them everything on the receipt. Fry's where cold as well

From the second we walked in the experience was horrible. They didn't care what they were doing nor wearing. They took care of the drive thru before they took care of the people who were waiting in t…

this sad piece of sh*t is what they call a chicken strip, i typically wouldn't care except this is what every single one looks like in my meal. -10/10 worst service i've gotten from whataburger.

this sad piece of sh*t is what they call a chicken strip, i typically wouldn't care except this is what every single one looks like in my meal. -10/10 worst service i've gotten from whataburger.

When your receipt and a pen is longer than your taquito, there's a problem. Portion size and the wait was what gives location a bad review. I've never had good service at this location.

This has got to be the worst whataburger around. I ordered a grilled chicken melt and they didn't even put the cheese on it. It's not the first time I've had an issue with them it's every single …

I got food poisoning from a bbq chicken strip sandwich..I have been a fan of whataburger since my hs football days and this whataburger has to be the worst.

I got food poisoning from a bbq chicken strip sandwich..I have been a fan of whataburger since my hs football days and this whataburger has to be the worst.

Constantly waiting over 20 minutes for food through the darn drive through' freaking crazy' all that waiting- just to get the incorrect order!

This has to be the worst service ever. I have no issues with teenagers working but when your taking and order and hear someone laughing and then saying “shutup” that’s bad service. We get out the drive thru and check our food. Two burgers are completely wrong. We asked simple no onions and no tomatoes. We check and they are complete opposite. We come in and ask for them to be fixed and all you see is the teenagers around joking and the manager does nothing at all. Worst service ever!

After dining at this Whataburger I haven't eaten there ever since because it was was so disgusting to me that it left a bad taste in my mouth from it. I ordered a Swiss mushroom burger and it was as dry as a Sahara Desert not to mention that the burger bun was damn near hard as a rock, so I I told the manager that the service wasn't good and he was going to replace the burger so when I went to get the replacement Burger he gave me a sandwich that was so wet and Soggy that even though bun on it was squishy which of course made it have an unappealing texture also. Hopefully I'll be able to get over the experience within another 6 months from now at the most and maybe I might be able to enjoy another Whataburger at that time but until then I'm still not eating there because of this one location. Kudos you on experience Burger makers

Most times I am very happy with Whataburger. This time I was not happy with the food. The chicken was over-brown, the gravy consistency was like water, smelled sour and looked like nasty milk. The toast was almost burned. I left the drive through without checking the food but returned to the window with the girl saying "I didn't give you that". She exchanged the gravy which was the only thing I asked to be replaced. No apology or offer for me to speak to the manager. I didn't think to ask for the manager at the time as I needed to get on with my day. I know these people are busy but it's their job to provide good food for my money.

Man, I gotta ding y’all today. One of my favorite restaurants but you are slipping. CLEAN YOUR TEA SERVERS1 Plus, tell your people when taking drive thru orders that when I order LARGE, I mean I want large drinks and fries. I say it every time and I often don’t feel heard. Back to the tea, the manager needs to taste it every shift because NOBODY cleans it tho I tell them at the window. I hate McDonald’s but they understand cleaning equipment. We threw our teas out, literally leaving a bad taste in our mouths for the Whataburger experience.

Today I went to whataburger. It was a disappointing experience because I love it. I have been craving it for the longest. The bad experience started when I asked for a chocolate shake and was given a strawberry shake instead. I told the cashier and her answer was well that is what you ordered. When I had clearly said chocolate, but oh well. I ordered another shake for which I paid, then I received my order. Usually they’ll put spicy ketchup with the order but this time nothing. I let that go whatever. When I got home with all the food I preceded to open my favorite burger “avocado bacon burger” which I sadly discovered had no avocado. After this experience I don’t think I’ll be spending any more money in whataburger. I’ll just look for a In and out since they seem to have better costumer service and staff.

This location is going to get someone sick with the poor glove practices. I witnessed several cross contaminations and hloves beeing washed instead of replaced. Manager handled money then went back to handling food. I also watch the cashier hand a cup to a delivery driver to fill themself, and then the cashier put the seal on it......

If you want a late night burger and some peace and quiet you will not find it here. When me and some friends went after an event. We entered to chaos. There were about two dozen teenagers hooting and hollering all inside the restaurant and the staff were letting them. My friend finally had enough and asked them to have some respect and settle down. They started to mock and be disrespectful to her. When the manager came out and said that this is their safe spot and they come here every Sunday evening. She then asked us to leave and that we were the one's intruding when we only wanted respect and some peace and quiet. The server brought out food out in bags when we were dining in and we asked why. She said that when the teens were there they didn't use trays! Is this a daycare or a professional establishment?

Every time I order here they always give me the wrong order and never give me all my items that I order. When I try to contact someone to get it resolved no one will answer. Worst customer service ever!!

Every time I come when Katherine works I always get my order wrong. I order the number 20 with no cheese meal with regular fries. Last time she gave me my taquito with chesse and today she didn't give me fries. She needs to start repeating orders and ensure she is getting the order right. Is always a hassle when she works. Can't enjoy my meal !

This is the worst whataburger i have been to. I waited about 10 minutes in the drive thu before I just left. For context, there was only 1 car in front of me. I have no idea what they employees were doing. I saw one on their phone in the parking lot. It was literally faster for me to drive to the other whataburger, place my order, and get my food. Don't waste your time ar this location.

Food was old and cold. Ask for a cup of ice because I had ordered tea with extra ice but got hot tea. Clerk rolled her eyes when I requested the cup of ice. Paid 13.00 to feed dogs.

Came in here around 11:30 ordered food with a bunch of kids screaming and being loud. These weren't little kids they were high schoolers atleast, than when someone in my group asked them if they could be quiet they all started insulting said person. Than the manager came over and told us to leave even though the kids were running around and screaming. She said and I quote these kids come here every sunday and this is their getaway. Great customer service kicking out people who just ordered food even though the kids were the insulting ones. Also the employee at the counter said That they don't put food on trays when "The kids are around". Yeah this place has horrible service and even worse people. Also the manager called the person who spoke up a karen so just insulting someone is customer service now.

Today we had a disappointing experience at Whataburger. The Jr burger I ordered was poorly assembled, and the Junior meal included only 14 fries, with half of them broken. To make matters worse, both kids' meals were incomplete, missing the fruit chews. Additionally, I received two incorrect drinks. Overall, it was a frustrating dining experience with multiple issues that need attention. We will never visit this location again.

It's 40 degrees outside and Rachel says that's it's ok for employees to be outside taking orders and there's no line at all. I've waited in line here for an order for 20 minutes on a fair and sunny day! Ridiculous. Her response was they have hand warmers.... Nope, not with those white plastic gloves on. It's a shame and inhumane to have people standing outside in Texas in the freezing wind and cold for order taking and there's literally no line! Way to go management. Would love to see you outside doing this. And then after giving me an attitude about her just getting on to work, I get handed cold 🍟 s. I mean really Manager Rachel, it's completely ok to have people outside in the cold to 'expedite' orders and you, the "manager" still inside handing out cold food! This is perfection done absolutely wrong.

How many times are you going to send whatever you want out the drive through. 3 times I’ve received the wrong order in the last 2 weeks.

Short staffed, took 35 min Cold fries, order error. Cashier handling food not washing hands. Napkin shortage.

this girl made me never want to come back to this whataburger again. she must have a starring problem because all she did the whole time was stare. she was very rude as were the rest of the crew members. NOT WELCOMING AT ALL.

They always mess up my order here….ALWAYS. And I order the same thing each time. today I was too tired to bother going back but do better. I don’t eat here often but I’m tired of having to go back every single time I do.

Very slow service and disorganized, our food was by the window but the guy walked around in circles trying to find it. All the employees were serving with gloves on, touching everything with the same gloves and no hand cleaning. Potatoes were cold and they forgot the condiments that they asked if we wanted. Poor experience and McDonald's was not available due to updating their system.

I went to go get lunch today at a whataburger near where I work and a family of 4 got their order before I did as well as 3 other people. All of which were behind me in line & all I had was a Jr meal. I go to check to see if my foods almost ready maybe 13 or so minutes after I had ordered and they haven’t even started on it. I got a refund and nothing else was made right. I couldn’t even leave a review and no one was answering the phone so I couldn’t even leave make them aware of the situation. My manager granted me a slight extension to my lunch just so I could go complain and they offered to make the meal only at a discount after wasting my lunch. Awful experience. Ms. Tammy at the register was probably the nicest part of the actual experience. I understand that things happen and the manager did explain what may have happened but I really dont think she understood that I had already wasted my lunch and only offered a slight discount after being told. Not even the jr burger alone that I had originally wanted.

A S

Usually the service is on point here but I stopped by here just a little bit ago and had to keep explaining my order to the person working drive thru several times to the point that I had to leave. Ended up having to go to McDonald’s instead.

Edward Labrador

I went to this Whataburger in Conroe, TX for the very first time, and it will definitely be my last. The level of hygiene here is absolutely unacceptable. I found a piece of hair in my fries and, to make things worse, there was a mosquito floating in the drink I got to go. That’s beyond disgusting. Looking around the place, it was clear that cleanliness is not a priority here. The staff didn’t even bother to wear proper hairnets, which explains why food ends up contaminated with hair. The whole environment felt dirty, careless, and unsanitary. I had high expectations since many people talk about Whataburger, but this location was a complete disappointment. Poor hygiene, lack of professionalism, and zero regard for food safety. I will never be returning, and I wouldn’t recommend anyone risk eating here.

Rj Jacildo

20 mins waiting to find out my burger was in the cubby the entire time. Thanks. Let me just reheat this in the microwave. Drop minimum wage to $6.25/hr Edit: Attaching a photo. The bread is moldy. Look at this mold that peeled off onto my finger. Disgusting. Health inspector needs to visit.

Charelle

Paid extra for a side of gravy. Gravy was cold and hardened on the top. And the Styrofoam cup was melted at some point. Disgusting. Fries were cold as well.

Just Truckin Around LLC

Food extremely greasy and cold, fries and chicken tenders fried in old grease and has been sitting, I used to be a GM in fast food, I know old food. S loop location always fresh unlike this one

Kayla

Not only did this Whataburger mess up me and my in laws order, after the fact of getting it “fixed” they gave us old fries. I’ve worked in fast food before and know how fresh fries supposed to look.