Brandi Lira

I absolutely love this location! Staff is always so welcoming and inviting. It’s a very busy location, so you’ll often see a long line but the baristas are fast and efficient, so the line moves REALLY fast! Employees are super helpful, patiently willing to answer questions to make the best choice in drinks.

Margie Perez

I was in a lined, my infant was hungry and the babysitter didn't pack him a bottle already made, so he wasn't having it. I pulled at this Starbucks and ask if I could get some hot water and some ice water as well . Plus my iced drink. The lady was so understanding, she gave me the water right away, so that I could make him a warm bote🥰... thanks to your batista he was fed. I'm sorry I didn't get her name ,she mention it but with my crying infant I could hear it... but she was my hero at that moment!!

Laura

We ordered $50 worth of drinks and snacks, and of the 5 drinks we ordered only one was good, the hot chocolates were disliked by 3 kids. My sons cappuccino was missing most of the foam and made it seem empty.

Angel mylife

The coffee is good but the price is changed every time you go I went on a Monday' wed & fri' and the price was 698 I went on the next Monday and it was 844 I told her they were always charging me 698 cause I went 3 times that week and she's like well my manager said it's 844 that it went up I'm like whatever. I left. Cust Serv between older and their younger employees. The older ones are so sweet and nice. The younger ones are just rude!!!

Thai Le

Horrible service here, employees look grumpy and rude. A lackluster attitude while taking an order and absolutely not customer service oriented. Slow to make drinks even when there's no line or people waiting. It's not even a busy day, 11am, took 10 minutes to make one drink. Employees are more interested in talking amongst themselves vs addressing customers.

Alexis Hatley

First and last time at this location. 20 minutes I stood there and watched people walk up to the pick up counter as the baristas picked the easiest drinks to make first as my order sat there as “next” for the 10 out of 20 minutes. As someone who has 8+ years behind a coffee bar one of those shops being STARBUCKS, I would've taken disciplinary action and partner codes would have been suspended. Baristas constantly complaining about not retrieving raises on socials yet can’t meet the clock time set in place for dine in and drive thru. Mind you I placed this order at 9:12? I just received it at 9:30 which is when I was supposed to be at work. ADDITIONALLY I ordered 4 RISTRETTO SHOTS and 2 pumps sweetener and light cold foam. Someone tell me after almost 30 minutes of waiting and watching the baristas pick and choose the easiest drinks for walk in customers who had just placed the order before coming in (ie these people only had to wait less than 5 minutes for waters and freaking refreshers and matchas which they DO NOT SHAKE) if this looks like it’s worth the wait? Filing a corporate complaint and requested an immediate refund through the mobile app smh. Absolutely nothing at all causes a reasonable excuse for the absolute mess of a location this Starbucks is. Tell me they’re a franchise without telling me they’re a franchise, I’ll go first. They don’t care about YOU or how long you have to wait you’re getting a subpar drink paired with a LONG wait time. They are not understaffed they actually have 8 people behind the bar when fun fact, Starbucks usually only requires 4-5 with management included. NO EXCUSES. UPDATE: STARBUCKS REP was gracious enough to not only refund me for my drink but to also credit me for my next two beverages. As for this location? They don’t even answer the phone. I will be following through with a direct complaint with this store.

MICHAEL GARDENHIRE

Waited 30 mins to not have drink made. Couldnt wait all day. Horrible service!

Brittany

Slowest Starbucks ever! I don’t know if they are understaffed or what but it took about 15-20 min to get our stuff in the drive through! Will not be back here

Chris 99

The Internet at this location stopped working, which affected mobile orders. However, they did not inform me that they never received my order so I waited in the store for a while. This is forgivable and understandable because things happen. The reason I’m leaving this one star review is because I had the worst cup of coffee in my life today after I waited for awhile. It was an iced brown sugar, shaken espresso, and it was 99% milk with a drop of espresso. Obviously, I’m exaggerating, but this was quite literally the worst cup of coffee I’ve ever had. I couldn’t even finish it. I only went to this location today because my usual spot ran out of ingredients, but I can say this will be my last time going to this location lol

Alyssa Brandenberger

Got a SF vanilla blended that was rang up as a cold brew blended for the free coffee. I even asked if the frappes was included but she said this is how it had to be rang up. It was disgusting! Frappe Mix was definitely not used it was all cold brew except for a little frozen island that floated on top. I even paid 50 cents for it to be blended even though the coffee was free. Did not care to go back and sit in the line the drive thru set up is horrible when busy.

Aleysha Young

Disappointed the way they made my drink made my drink Garbage the whipped cream wasn’t fully on the top wasn’t happy with it so I asked for a refund . some of the baristas take pride in making the drinks I can tell she was in a rush thanks Scarlett for ruining my morning this usually gets me going

David Clement

Went inside to order early one money last week. Music was so loud it was hard to hear. When I ordered my drink, the young female barrister had their careless look on her face and asked men”Huh?” 3 times during my order because she either couldn’t hear me or understand me. Ridiculous customer service. Won’t go back.

Eric

They took an additional 20 minutes preparing my order. By that time my drink was watered down and melted, plus I didn’t even get the extras I paid for in my drink!! The “crispy” grilled cheese sandwich was stale and cold. WORST experience here!!